Sheraton Suites Wilmington Downtown Hotel (DE) - Hotel Reviews

Address: 422 Delaware Avenue, Wilmington, DE 19801

Phone Number:

Region: United States > Delaware > Wilmington

Amenities:

Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#5 Family Hotels in Wilmington

Price Range: $$

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Sheraton Suites Wilmington is in Brandywine Valley by Rodney Square, Grand Opera House, museums, and many corporate headquarters. Our all-suites hotel has 7 meeting rooms which hold up to 300 guests. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Starwood, Travelocity, Venere, Hotwire, Priceline, Agoda, Expedia, Hotels.com and Tingo so you can book your Sheraton Suites Wilmington Downtown Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Sheraton Suites Wilmington Hotel Wilmington; Sheraton Suites Wilmington Hotel; Sheraton Hotel Wilmington; Sheraton Wilmington; Wilmington Sheraton

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211 reviews from our community

See which rooms travelers prefer - 35 traveler tips

Michelle Z

Stevensville, Maryland

1 review

“Property May be Excellent -But Beware...”

Reviewed May 21, 2013 NEW

I booked the Wilmington Sheraton Suites, for two nights (May 18-19, 2013). Front Desk staff, were wonderful, our room was was roomy and comfortable. However, it had a terrible order from what I understand is from their Deep Cleaning technique. I had to leave as I could not take the smell. My husband and I did use the room service... More

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gingerbabyc

Stevens, Pennsylvania

Senior Contributor

38 reviews

6 hotel reviews

Reviews in 14 cities

21 helpful votes

“Do not eat in the restaurant”

Reviewed May 16, 2013 NEW

I cannot say anything about the hotel (just the restaurant) that is negative. The room was nice and everything was very clean. Anytime I called down to the front desk for something, I got it within minutes. HOWEVER.... Their restaurant "Basil" is another story.... The food was ok, but I have NEVER had worse service, in my life. If you... More

Thank you for your comments regarding your recent F&B experience in the Basil Restaurant. I would completely agree with you that the service encountered was unacceptable and I apologize for that poor service. I have addressed these issues with the staff. However, I must tell you the staff does strive to give great service to every guest, I am sorry... More

Traycita

Washington DC, District of Columbia

Contributor

12 reviews

10 hotel reviews

Reviews in 12 cities

3 helpful votes

“Great hotel for business in Wilmington”

I stayed here on a business trip. The WiFi worked great. Good nights sleep. You don't have that many options in Wilmington, so this is one of the more nicer hotels downtown. I would stay here again for a business trip.

Thank you for your feedback regarding your recent business trip to Wilmington. Based on your score, I do apologize for any inconvenience that you may have had during your recent stay. The staff's goal is to recieve minimum scores of 4 or better, anything below that is considered a failure and not acceptable. Please feel free to reach out to... More

Joethecritique

Marlborough

19 reviews

Reviews in 10 cities

“Great hotel”

Reviewed May 12, 2013

This was a very nice hotel. The room was spacious with a kitchen. There was secure garage parking for a fee. Room was very clean. bed was very comfortable. Centrally located with easy walk to stores and restaurants. Great value for the price.

Thank you for your feedback concerning your recent stay at the Sheraton Suites Wilmington Downtown. The staff and I truly appreciate the kind words and very happy to read that you had an enjoyable stay. Please do not hesitate to give us a call if you are in the area in the future and need a place to stay. Thank... More

DoctorVonCueBall

On the road again

Top Contributor

157 reviews

37 hotel reviews

Reviews in 55 cities

44 helpful votes

“Newly remodeled but be careful in garage”

Reviewed May 11, 2013

Rooms are a lot better with new furniture. Watch the garage though as the YUKON I was driving scraped the roof as ceiling is lowest I have ever seen in a garage anywhere in the world. No way would an RV or Sprinter clear. Places on property still look worn but overall a big improvement. I am at a loss... More

Thank you for your comments regarding your recent stay. The garage has a 6 foot clearance with signage and a height bar before the entrance of the garage to help avoid any damage to the top of any vehicle that is 6 feet or taller. I do apologize your vehicle was unable to fit in the garage. The front desk... More

majobuy

Halifax, Canada

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“Excellent business stay”

Reviewed May 7, 2013

I booked this hotel through Amex' travel service, and was delighted with the room... I ended up bringing my new business partner into the room for hours of discussion, and we were comfortable at the desk and couch, and were able to have coffee at the bar. Since I was on the Club level, I had a nice, quiet self-serve... More

Thank you for your comments regarding your recent stay at the hotel. The all-suite room types allow for plenty of room to “spread out” and get business done or just relax. I am glad that you were able to take advantage of the additional space. The staff and I truly hope that the next time you are in the Wilmington... More

pcdgkws

Atlanta, Georgia

13 reviews

9 hotel reviews

“Great Overnighter!”

The Sheraton Suites in Wilmington is a nice place for a quick overnighter. Check-in was easy and quick. Check out no different. I ordered breakfast via door hang signage and it arrived the next morning on time. The lounge/bar area off the lobby area was fun my first night as it played host to a local jazz fest. Fun way... More

Thank you for your feedback regarding your recent stay. The staff strives to meet/expectations of all guests and I am glad to read that you appear to have experienced that type of service during your visit. The staff and I look forward to seeing you again in the future. Warm Regards Eric Jolikko General Manager More

BounceLondon

London, United Kingdom

16 reviews

7 hotel reviews

Reviews in 8 cities

31 helpful votes

“Convenient”

Reviewed April 29, 2013

I needed to find a hotel for a one night stay in Wilmington over a weekend. I did a few searches on the internet and found that Sheraton themselves offer the best deal on their website and most reasonable rate for all the hotels in the downtown area. I was able to secure a newly refurbished king suite for the... More

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Thank you for you feedback concerning your recent stay. I am sorry to hear that you didn’t receive the personalize check in experience that you were looking for. I am sure that the staff was busy but they should have made you feel special and appreciated as well. I will talk the entire front desk staff to remind them of... More

ERamich

Wilkes-Barre, Pennsylvania, United States

“Will Never Stay in a Sheraton again”

Reviewed April 23, 2013

I will never stay at a Sheraton again. I prepaid for a reservation, I saw the payment out of my account. It was never put back in and just disappeared and I was charged TWO MONTHS LATER at checkout on April 12. They won't help me because my bank statement doesn't show the original payment. I called 2 people before... More

Thank you so much for your feedback concerning your prepaid reservation. You are correct, you did book a pre-paid reservation, however, we typically do not charge that credit card until the day of arrival, and this is what happened to the reservation that you are referring to. Although it may not appear to be true, this hotel and its staff... More

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boris_t_SI

Staten Island, New York

Senior Reviewer

7 reviews

Reviews in 4 cities

4 helpful votes

“Convenient and comfortable”

Reviewed April 8, 2013

This very conveniently located right in the center of Wilmington, DE downtown, close to all major institutions and such id a perfect place to stay when visiting the city for business. At the same time, friendly and helpful staff, make sure you feel "at home" while staying here.

Thank you for your comments regarding your recent visit to the hotel. I would agree with you, this hotel is centrally located to all major institutions and most are within walking distance. In addition, the staff strives to meet / exceed all expectations and I am glad to read that you receive that type of service during your stay. Thank... More

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Sheraton Suites Wilmington Downtown Hotel

Sheraton Suites Wilmington Downtown Hotel

211 reviews from our community

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