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DoubleTree by Hilton Hotel Wilmington

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4727 Concord Pike, Wilmington, DE 19803
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DoubleTree by Hilton Hotel Wilmington
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DoubleTree by Hilton Hotel Wilmington
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269 reviews from our community

Traveler rating
    116
    85
    44
    17
    7
See reviews for
72
42
10
105
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel is really well run. Staff is always super helpful and goes out of their way to be nice--seems that MANAGEMENT treats the staff very well, please keep that up! It's so important for customer satisfaction. Sheets, towels, blankets, pillows are wonderful. Our kids are always happy here, love breakfast, the dining staff go out of their way and... More 

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Clyde, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was traveling with the same 85 year old mother......Chaleoa and Brittany were fantastic! They went above and beyond to make us feel welcome. Our mother was more than pleased. Now i know why she INSISTED we stay in this hotel. Thank you very much, we will be back.

Was this review helpful? Yes 1
chapman1118, General Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

Bob- Thank you very much for the great review of the hotel. All of the hard work we have put into this hotel with the reinvention would not mean anything without a warm staff who make our guests feel like they are at home. We look forward to your return. Yours in Hospitality, Brian Anderson General Manager More 

Massillon, OH
Reviewer
5 reviews 5 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first trip to Wilmington, DE and I was unsure of where to stay. I've had previous good experiences with Hilton properties and especially with Doubletree so this conveniently-located hotel was a natural choice. While the hotel was busy and full during our stay, the staff could not have been more helpful. I was travelling with my 85... More 

Was this review helpful? Yes 1
DTGeneralManager4727, General Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you very much for the kind words about our staff and about the facility. Our new Sweet Dreams bedding package adds a level of comfort that our guest are raving about! But it is our kind staff that keeps people coming back! We look forward to your return! Yours in Hospitality, Brian Anderson General Manager More 

Washington, DC
Top Contributor
51 reviews 51 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Because of work in the Brandywine Valley, I have had the distinct pleasure to stay at this newly remodeled home away from home. I have never had a hotel breakfast as clean, plentiful and appetizing as the new breakfast at this Doubletree! They have grits on their buffet! yes Grits! The staff from check in to departure has always been... More 

Was this review helpful? Yes 1
chapman1118, General Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you very much for the fantastic review! We appreciate you being our guest for 50 days! I will pass your comments about the food on to our Chef. Travelers like yourself are exactly the reason we add different menu items to the breakfast menu every day as well as the nightly dinner specials. That way when someone is our... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

I was there for a (85),(83) and (80) yr old Birthday Party for my Dad and two aunts. The setup was done very nice. Breakfast...not that great. Use of the Business Center gets 5 stars.employee/engineer 'Martin' assit me on the computer/internet. His help made up for the 'bad' eggs at breakfast. Parking is free...but, limit space. Would I stay there... More 

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wilds of New Jersey
Top Contributor
129 reviews 129 reviews
19 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is located beside a highway lined with shopping malls and (mostly chain) restaurants. The hotel also has its own restaurant. (There was a nice breakfast buffet --hot buffet for $16 -- that was quite nice, but if there is an event going on at the hotel, there may be a bit of a wait; still worth it.) There... More 

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chapman1118, General Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

Ken, Thank you very much for the review. We strive to have the most courteous staff in the area after reading reviews like yours, I believe we have succeeded. And while you would like for everyone to stay and try our dinner specials and full buffet for breakfast, is is nice that the hotels location allows our guest to walk... More 

Wallingford, Connecticut
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Doubletree was in the finishing stages of a renovation, or "reinvention" as they phrased it, and it showed. The décor, bed and bath linens, carpeting all combined to give a very plush experience. The outstanding feature of this hotel, however, was the friendliness of the staff, in particular the front desk clerk, restaurant manager, and evening waitress. All in... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
chapman1118, Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you for the kind words about our hotel and its staff. If we make our guest feel at home when they are here,then we have succeeded in out mission. The hotels 5.5 million dollar reinvention would have all been for naught if we did not have the staff to make our guests feel cared for, valued and respected. We... More 

Hyattsville, Maryland
Contributor
18 reviews 18 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I went with a group to stay overnight at the Double Tree on a Saturday in March. We all were pleasantly suprised by the physical condition of the hotel. The rooms were just recently renovated and done very tastefully. We all had free WiFi and lovely flat screen tvs. All the rooms that I saw were very clean with comfortable... More 

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chapman1118, General Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

De- Thank you very much for your kind word about the hotels and it's staff. Our 5.5 million dollar reinvention is only one piece of the puzzle. Having a staff that make our guests feel at home, keeping the new product clean and having a chef create fantastic food is what makes our hotel a leader in the area! We... More 

Philadelphia, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Loved the staff, they were very helpful with my questions. The room was clean, bed comfortable, spacey too. We had a great event with the spaces provided. Have been coming here for the last 4 or 5 years for this event and am looking forward to next year's event. Will even try to stay here before then, it is a... More 

Review collected in partnership with DoubleTree by Hilton

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Elkton, Maryland
1 review
5 of 5 stars Reviewed 4 weeks ago

I have a DJ company called SuperstarMusicalServices. Last night we did a large company party at the Doubletree. While we were setting our equipment up, just about every employee came by and siad hello and asked if we needed anything. Then we met the managers, Rob and Jill. I've got to tell you, I have never written a review before... More 

Was this review helpful? Yes
chapman1118, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review

Don- Thank you for the great review! We appreciate the kind words! I know that the banquet staff here tries to make everyone feel like they are the only quests in the hotel. It is that personalized kind of service that sets our hotel apart from the rest! Hope to see you again soon! Eric Chapman More 

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