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DoubleTree by Hilton Hotel Wilmington

3.5 of 5 4727 Concord Pike, Wilmington, DE 19803
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DoubleTree by Hilton Hotel Wilmington
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DoubleTree by Hilton Hotel Wilmington
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227 reviews from our community

Traveler rating
    93
    72
    40
    15
    7
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62
41
10
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Wilmington, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel and staff were amazing! The pool and spa were nice, and the towels were regular size towels. You cold dry yourself. We were offered cookies and water upon arrival. I would highly recommend a stay here.

Review collected in partnership with DoubleTree by Hilton

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wilmington, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

I usually always stay here for the average rates, the relaxing atmosphere, and the fact that they allow 18 year olds to stay here. I was very confused and disappointed with my last stay as I was told that I had to be 21. The only reason they allowed me to stay was because the room was already paid for.... More 

Review collected in partnership with DoubleTree by Hilton

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Alexandria, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I arrived in a complete, teary eyed mess and the 2 young ladies at the front desk were extremely nice and tried to do everything they could to make sure my stay was the best. They found me the best available room on a quiet floor and gave me an extra cookie. While I went in feeling so crappy, the... More 

Review collected in partnership with DoubleTree by Hilton

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Keswick
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent one night at DoubleTree Hotel by Hilton in Wilmington, DE. Was in town with my wife for a visit to Winterthur, which is about 10 - 15 minutes away. The room was good size, the bed was very comfortable, the pillows soft and comfy, the shower was strong and excellent, and the service, both front desk and restaurant was... More 

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Apple Valley, United States
1 review
3 of 5 stars Reviewed 1 week ago

This hotel is going through an upgrade process and it looks like it will be that way for a while. It needs an update. Currently, they are changing the beds in all of the rooms. While this is a first step I found it to be so intrusive for me and others. The day they were doing my floor I... More 

Review collected in partnership with DoubleTree by Hilton

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chapman1118, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review

Steve, Thank you for the review. We apologist for the intrusion the replacement of our mattresses and bedding caused. We hope that you will return and enjoy our new product once it is complete. Yours in Hospitality, Eric Chapman More 

New York, United States
1 review
4 of 5 stars Reviewed 1 week ago

The service was very good, staff was pleasant. The floor I was on was newly renovated. The only issue is while some floors are being renovated the contruction crew uses the passenger elevator. This creates wait time, causing delays when trying to access floors.

Review collected in partnership with DoubleTree by Hilton

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chapman1118, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review

Melissa, Thank you for the review. We appreciate the kind words. We hope you can come again once we are completed with the reinvention! Yours in Hospitality, Eric Chapman More 

Scranton, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was our third trip to Brandywine Country each time staying at different hotels. The Double Tree in Wilmington was hands down the best. This hotel is friendly,clean,comfortable and quiet. My wife and I will recommend this hotel to everyone. Pat and Mike S

Was this review helpful? Yes
chapman1118, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you for the great review! We hope you come and enjoy all that the Brandywine Valley has to offer again soon! Yours in Hospitality, Eric Chapman More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I really liked this Hotel. The lobby is nice and the staff was very friendly. The cookie they give you at check in is warm and delicious. My room was nice and most important of all the bed was VERY CLEAN . That is a must in a hotel for me. Despite some of the bad reviews I saw here,... More 

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chapman1118, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you for the review! We will save a warm cookie for your return! Yours in Hospitality, Eric Chapman More 

1 review
2 of 5 stars Reviewed 1 week ago

Room was over $200.00 for the night. VERY NOISY Heating Unit woke us up whenever it turned on or off. Stains in tub. STACKS of mattresses outside the hotel. Had to walk around them, with luggage, to get to and from the car. No parking available in front of building. Hotel key did not work.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
chapman1118, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you for your detailed feedback about your stay. We are just as disappointed to hear about the service missteps you encountered and can assure you this is not typical nor acceptable. We are working with the appropriate departments to address the cleanliness and facilities issues and regret the inconvenience. We hope we can invite you back to demonstrate our... More 

Ellicott City
Top Contributor
131 reviews 131 reviews
83 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my second visit to this property and the hotel in nice, quiet, and the staff is friendly and helpful. They have a welcome reception in the evening 6-7 PM. Dinner in the lounge at night the service was slow from the kitchen, but the bartender was friendly and conversational

Was this review helpful? Yes
chapman1118, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you for the review! We hope you come back and enjoy our weekly managers reception ( every Thursday from 6:00 to 7:00 pm) on your next visit! Yours in Hospitality, Eric Chapman ; More 

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Additional Information about DoubleTree by Hilton Hotel Wilmington

Address: 4727 Concord Pike, Wilmington, DE 19803
Phone Number:
Location: United States > Delaware > Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Wilmington 3.5*
Number of rooms: 244
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Hotel Style:
#3 Business Hotel in Wilmington
#3 Family Hotel in Wilmington
#6 Romantic Hotel in Wilmington

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