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DoubleTree by Hilton Hotel Wilmington

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4727 Concord Pike, Wilmington, DE 19803
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DoubleTree by Hilton Hotel Wilmington
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299 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wilmington, Delaware
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

My review is based on hosting a professional event that included a reception and seated dinner. The staff of the Doubletree are professional, accommodating and personable. Every aspect of the event ran to the minute. The chicken was delicious as was the vegetarian option. The Doubletree is recently renovated. It looks and feels new. The ballroom now has an open... More 

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Fort Lauderdale
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 1 week ago

There is everything to like about this property. Helpful and pleasant front desk staff, nicely remodeled, easy parking and a comfortable room. What is lacking here, however, is a diligent housekeeping staff. The bathroom was not cleaned as well as I would have liked. Dirt, marks and other unidentifiable things on the wallpaper around the sink plus lack of extra... More 

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Wilmington DE, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stay at this hotel every year when I travel to Wilmington on business. The staff is friendly, the rooms are clean and well stocked, and the breakfast buffet allows for a full meal with only a small time commitment. The pricing is not cheap, but the value is good for the area.

Review collected in partnership with DoubleTree by Hilton

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DTGeneralManager4727, General Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you for your review! We appreciate the kind words about the staff. We strive to provide excellent customer service as well as provide an exceptionally clean product and it looks we hit the nail on the head with your stay! Yours in Hospitality, Brian Anderson More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Excellent hotel with plenty of nearby places to shop, eat and enjoy Wilmington, Delaware. The people are friendly and welcoming which is why it is the only place we stay when we're in town. Highly recommended.

Review collected in partnership with DoubleTree by Hilton

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DTGeneralManager4727, General Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you for the great review! Our great locations and friendly staff are only two of the great benefits our guests receive when when they stay at the DoubleTree by Hilton Wilmington Concord Pike! Don't forget the warm signature cookie the next time you are here! Yours in Hospitality, Brian Anderson More 

Southampton, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the DoubleTree with a couple of colleagues on a business trip. The staff were really friendly, the rooms are a good size and very well equipped. The hotel has clearly been recently renovated and to a very good standard. The wifi was easy to use and of a reasonable speed, even though I didn't use the pay-for... More 

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DTGeneralManager4727, General Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

Paul- Thank you for recognizing the 5.5 million dollar reinvention of the hotel. We are glad that you and your colleagues were able to utilize the hotels outlets as well! Our restaurant features a fantastic bar menu as well as some fabulous dinner specials! We will keep a cookie warm for your next trip to the area! Yours in Hospitality,... More 

Seoul, South Korea
Level Contributor
226 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I rarely would choose a double tree for biz. And I usually rank them in the 3-star, class. Affordable and clean - and forgettable. However, this one is unique. The customer service was exceptional. The room, facilities and restaurant were very well maintained and modern. Nice location. Was really nicely surprised. Would recommend this hotel for an affordable stay and... More 

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DTGeneralManager4727, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review

Mike- Thank you for the fantastic review of the hotel! The hotels staff are firm believers that everyone deserves exceptional customer service. When you stay at a hotel you should receive world class service no matter how many stars that hotel is rated! We look forward to your return! Yours in Hospitality, Brian Anderson More 

Nazareth, Pennsylvania
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You have to love warm cookies at check in, it makes everything more pleasant. Checked in while a lot of things were going on, big function, group check in in front of me. Staff was pleasant amongst a lot of activity in the lobby. Joe rocked. Rooms were nice, bathroom had plenty of space. The water was odd, but that... More 

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DTGeneralManager4727, General Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

Paul- Thank you for the great review of the hotel! We always love it when a staff member gets mentioned by name in a review. It means that they made a lasting impression on the guest! We could not agree with you more about the breakfast buffet. Our chef takes personal pride in providing a high quality buffet each morning,... More 

Crawley, United Kingdom
Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Decent hotel from the always reliable Doubletree stable. From the happy welcome at check-in to the spacious rooms, this was a pleasant experience. Nice shower, quality amenities, comfy bed, good wifi, and a nice Panasonic LED TV. Lots of restaurants within walking distance. The breakfast was good for $14.95, but on a Sunday morning, was a little crowded.

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DTGeneralManager4727, General Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you for great the review of the hotel! We are glad that you were able to enjoy many of the fantastic features our hotel has to offer! When we did the 5.5 million dollar reinvention, we made to listen to our guests and address some of the items that were most important to them. Adding high quality mattresses, upgrading... More 

Port Clinton OH
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location north of Wilmington. The front desk people were so nice and friendly when we walked in the door. Our room was beautiful and the bed was extremely comfortable. We used the hot tub - very relaxing.

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DTGeneralManager4727, General Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you for the fantastic review! We appreciate the kind words about the hotel! I will let you know that a huge portion of our guests agree with you about our beds! When reviewing our customer satisfaction scores, the comfort of our beds is not only one of the highest scoring sections at our hotel, but is one of the... More 

Hainesport, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Amenities in room (hair dryer, conditioner/shampoo and internet were not up to snuff. All not effective for use. Staffing of restaurant was not sufficient for number of people at the hotel that weekend.

Review collected in partnership with DoubleTree by Hilton

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