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DoubleTree by Hilton Hotel Wilmington

Certificate of Excellence
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4727 Concord Pike, Wilmington, DE 19803
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DoubleTree by Hilton Hotel Wilmington
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DoubleTree by Hilton Hotel Wilmington
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281 reviews from our community

Traveler rating
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    46
    18
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wilmington, Delaware
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

A nice place, clean and with a convenient location for the business traveler. This hotel meets all of the standards that a business person expects. It is comfortable, clean and friendly. Its location offers good shopping and a variety of restaurants.

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DTGeneralManager4727, General Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you for the great review of the hotel!! Being so close to all the local restaurants, business, area attractions and of course the shopping is one of the hotels biggest assets along with the friendliest staff in the area! We look forward to your return! Yours in Hospitality, Brian Anderson General Manager More 

Columbus, Ohio
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is my third trip to this hotel and it was by far the most problematic. The first room I checked into was flooded. They immediately moved me to another room around the corner. I didn't notice until the morning that the AC was stuck on 66, the refrigerator was unplugged (the dresser was too heavy for me to move),... More 

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DTGeneralManager4727, General Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you for your feedback about your recent stay with us. We are very sorry for the problems you experienced while you were our guest. Issues like this are a stark reminder that we cannot take short-cuts in areas and expect to maintain the high level of service you received during your previous stays. We hope you’ll give us another... More 

Annandale, VA
Top Contributor
79 reviews 79 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Nice looking on the inside and outside. It's 5 stories with bar and restaurant inside. Easy check in. I was third in line but they brought out another desk clerk so the check in was prompt and friendly for all. Very clean in the lobby, hallways and in our room. The bathroom was quite large. It was quiet in the... More 

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DTGeneralManager4727, General Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you for the fantastic review of our hotel! We could not have explained the features and benefits of our hotel any better than you did! The only thing you forgot is how wonderful our DoubleTree cookies are! We look forward to your return! Brian Anderson General Manager More 

Northern Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent a night in this hotel while visiting the nearby Winterthur and Longwood Gardens. The check-in staff was polite and efficient. We appreciated the warm welcome cookies:) Our room was clean and nice. The bed was extremely comfortable, and the refrigerator in the room turned up very handy. When we called the front desk to replace the light bulb... More 

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DTGeneralManager4727, General Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you for the fantastic review of our hotel! One of the best parts of our 5 million dollar reinvention was the new bedding package! The Sweet Dreams bed by Serta are one of the most comfortable beds out there and we are thrilled to feature them in our rooms. Come see us again the nest time you are in... More 

Pittsburgh, United States
1 review
5 of 5 stars Reviewed 1 week ago

Nice, clean hotel. Close to shopping, food & college areas. Freshly upgraded facility. Rooms were clean but not very spacious. Staff was extremely friendly & helpful. Great breakfast. Bar service was great. We had a large crew & the bartender was spot on with service.

Review collected in partnership with DoubleTree by Hilton

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DTGeneralManager4727, General Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

Richard- Thank you for the great review. Being one of the only full service hotels in this area has it benefits! Guests can come down to the lobby and experience our fantastic Palettes Restaurant and Lounge with wonderful dinner and bar specials. Who need to leave the hotel! We hope you can be our guest again soon! Brian Anderson More 

Phoenix, Arizona, United States
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago via mobile

My boyfriend and I stayed here because we where part of a wedding party, and because of that we got a discount on the room. They accommodated us and party wonderfully. Room was nice. Shower was a little funky it took a while to get warm then couldn't get to go colder had to turn it off then back on.... More 

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DTGeneralManager4727, General Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

Thank you for the review! We appreciate the feed back in regards to the great service as well as the issue with the hot water. And we are also glad you experienced our fantastic breakfast buffet! It is packed full of great items. Plus there is always our ala cart menu with cooked to order omelets for those who do... More 

Columbia, Maryland
Top Contributor
137 reviews 137 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel while on a coach tour with Country Traveler Discoveries. There was considerable evidence of lack of communication among the hotel staff. We arrived at 5pm, well after the designated check in time. We were given keys to rooms. Several of the people on the coach were in the same corrider as my wife and I.... More 

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DTGeneralManager4727, General Manager at DoubleTree by Hilton Hotel Wilmington, responded to this review

Dear R Dale S, We’re sorry we didn't provide the high quality of services you deserve with regards to your room assignment and breakfast. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Getting into the Hotel requires a very alert turn from the street, but that insures a protection for vehicles that we appreciated. Check in is wonderful and very professional and personal, the cookies are a welcome surprise. There are two sections to this hotel and both have very clean rooms and easy elevator access. I love the adjacent mall, it... More 

Review collected in partnership with DoubleTree by Hilton

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Lakeville, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We travelled from MN for a wedding and stayed at the newly renovated DoubleTree by Hilton in Wilmington. What a fabulous stay. The rooms are updated, and beautifully appointed. The carpet is new and beautiful. The beds were very comfortable. The bathroom was spacious and lovely. We consider ourselves difficult to please with hotels so this hotel really measures up!... More 

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Plymouth, MN, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed at the DoubleTree in Wilmington while in town to attend a wedding. Everything was perfect, from the helpful and friendly staff, to the clean, quiet, nicely appointed room. We spent two nights at the hotel, and would definitely go back, if ever in the area again.

Review collected in partnership with DoubleTree by Hilton

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