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Courtyard by Marriott Wilmington Downtown

3.0 of 5 1102 West Street, Wilmington, DE 19801
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Courtyard by Marriott Wilmington Downtown
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Courtyard by Marriott Wilmington Downtown
Courtyard by Marriott Wilmington Downtown
Courtyard by Marriott Wilmington Downtown
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99 reviews from our community

Traveler rating
    23
    36
    22
    13
    5
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19
21
13
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newport Beach, CA
Top Contributor
72 reviews 72 reviews
37 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed January 11, 2015

In town for business over the weekend. Syeasha, John and Charese couldn't have provided better hospitality. It's very rare when hotel staff exhibits such personalized service. Rooms are clean, lobby great. Gym is small but perfect for a little sweat work. I will be back.

Was this review helpful? Yes
Maria M, Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Dear 50isthenew40, Greeting from the Wilmington Downtown Courtyard! Thank you so much for taking the time to share, and allow others to see about the wonderful experience you encountered here at our property. We always strive to please all of our guest, therefore I am happy to hear that my associates took great care of you. I will be sharing... More 

United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 12, 2014

Stayed at this property this past weekend as we always stay at Courtyards when we travel for pleasure. First the Pros: Friendly staff, free parking in a parking lot. Lobby is nice. Cons: The room rate was as expensive as staying at the Hotel Dupont ( Sadly it was sold out). The room I had was old, small and looked... More 

Was this review helpful? Yes
aria b, Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Hello, I am very sorry about all the problems you had during your stay. We are indeed renovating in a few months and recenly we replaced all the tubs in the building. We have also renovated our courtyard patio, as well as repainted the building. We will address your concerns with being awaken and cleanliness in the bathroom as well.... More 

Senior Contributor
47 reviews 47 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 1, 2014

Friendly staff, good service, parking garage adjacent to hotel. Hotel is situated amongst other high scale hotel property In a nice walking area of downtown that's not scary. I slept very well in the daytime. My room was on the 10th floor with somewhat of a view of the small downtown area.

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Maria M, Guest Relations Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Dear Tovah M, take you so much for taking the time to share your feedback about our property, staff and local area. We take pride in providing the service needed to keep our guest coming back, and we surely hope to see you on your next trip to Wilmington. With Warmest Regards, Maria M More 

Concord, NC
Top Contributor
345 reviews 345 reviews
85 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed August 27, 2014

High rise Courtyard in a downtown setting. Parking in the garage next door. Nice lobby and staff. The room seemed updated, but it had the old style dark blue carpet found in some Courtyards. The shower was huge with a bench seat and room for six. The bad part was hair in the sink, a chewed up pen cap on... More 

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aria b, Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Hello Mr. Dave, Thank you so much for taking the time to write this review. We are glad you enjoyed our new renovations we are looking to renovate the rest of the room (including carpeting) at the begining of next year. I apologize for the cleanliness issues you found and assure this is not the norm at our hotel and... More 

Midland, Michigan
Top Contributor
98 reviews 98 reviews
74 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed August 20, 2014

I recently spent the night at the Courtyard on West Street in Wilmington. Actually this is my second stay at this hotel. The week end before my stay at the hotel I lost my wallet. After three days I checked and no one had used my Marriott VISA, and since I was staying at two different Marriott hotels I decided... More 

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ms_miami_88, Front Office Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Dear FLJ021251, thank you so much for taking the time to write a review about our property. We sincerly apologize for any issues that you may have had while joining us in Wilmington. We strive to provide the best service possible to all of our guest, and I hope that you allow us to serve you better on your next... More 

New York City, New York
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 19, 2014

Average property. Average service. The parking was off site. The website says the charges but the front desk doesn't tell you that they will validate the ticket. You need to figure out things on your own. Not a big deal but small inconveniences aren't really going to get high marks. The room was good. Nothing to shout about. The location... More 

Was this review helpful? Yes
ms_miami_88, Front Office Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Dear Tarun S, thank you for taking the time to complete a review about our property. I wanted to personally reach out to you and apologize for the inconvinince that you incounterred while staying at our property. Our goal is to provide optimum service to every single guest and make sure that they are completely satisfied with their stay. I... More 

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2014

First of All, I would like to stay this is a great spot in the down-town area. Plenty of parking. The staff at the front desk know the area and all the great places to eat. Just ask anyone from the service team. I was looking for the small places in the neighbor-hood for great food, This was a great... More 

Was this review helpful? Yes 1
Orange Park, Florida
Contributor
16 reviews 16 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 30, 2014

First I must say that my stay was on rewards points so I was very happy with the "price" LOL... it was a last minute booking for a funeral and I was so happy to arrive after a day of driving to a nice, clean, classy room with one of the absolute BEST SHOWERS I have ever seen/used in my... More 

Was this review helpful? Yes 2
Greenwood, Maine, United States
Contributor
14 reviews 14 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 19, 2014

1. Shower was not clean at all! 2. Youth soccer and softball teams running up and down hallways while parents were getting drunk in the lounge. 3. Television picture was purple until I smacked the side of the TV. Felt like I was back in 1979. 4. Wifi was so poor that I gave up and just used my phone's... More 

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aria b, Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Dear Mr. Richard, Thank you for your survey response. Our aim is always to provide optimum service for our guest and unfortunately we feel short of that during your stay. We sincerely apologize for any inconvenience. We have credited your account with Marriott rewards points, and spoken with both the front desk associate and housekeeper. The engineer inspected your TV... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

This hotel is amazing and the service was the best I have experienced at any hotel anywhere. I travel over half the year for work and have stayed in quite a few hotels and this one ranks in te top 5. Decided last minute to take my wife and 15 month old daughter on a little weekend vacation to see... More 

Was this review helpful? Yes 1
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Additional Information about Courtyard by Marriott Wilmington Downtown

Address: 1102 West Street, Wilmington, DE 19801
Location: United States > Delaware > Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Wilmington Downtown 3*
Number of rooms: 123
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Also Known As:
Courtyard By Marriott Wilmington Downtown Hotel Wilmington
Wilmington Courtyard
Wilmington Marriott
Courtyard Wilmington Downtown

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