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Courtyard by Marriott Wilmington Downtown

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1102 West Street, Wilmington, DE 19801
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Courtyard by Marriott Wilmington Downtown
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Courtyard by Marriott Wilmington Downtown
Courtyard by Marriott Wilmington Downtown
Courtyard by Marriott Wilmington Downtown
Review This Hotel

103 reviews from our community

Traveler rating
    25
    36
    23
    13
    6
See reviews for
19
21
13
41
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (103)
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    (30)
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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Laura from the front desk was awesome. The bistro was good as well from both service and food. Everyone was friendly and helpful. I didn't even realize there were floors being remodeled. The room I had was clean. My view wasn't great. The concrete wall of the parking ramp. I suggest it get a face lift like get painted or... More 

Was this review helpful? Yes
Veketia P, General Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Dear Audra, Thank you so much for your great comments. We are very happy to have Laura with us and are glad that you were happy with her as well. Please come back and visit us again soon. Thanks again! Travel safely, More 

Denver, Colorado
Senior Contributor
38 reviews 38 reviews
36 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed 1 week ago

I have stayed at this hotel before not for the accommodations but for the location although not the safest area. During my last stay, I checked in later at night and I was given a room on the 2nd floor, I had some concerns as I am a light sleeper but they had no other rooms available. At 8AM I... More 

Was this review helpful? Yes 2
Veketia P, General Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Dear AA75, Thank you for taking the time to respond to our property onTripAdvisor! I am very disappointed that you experienced such treatment. I would like to speak to you directly concerning your stay to rectify the issues you had. Please contact me at the below email address. Thank you, veketia.pierce@marriott.com More 

New York City, New York
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel has a very friendly and accommodating staff but he facility is in need of a makeover. It's OK, but older and tired in appearance and not quite up to the usual Marriott standards. Also, the parking lot is detached from the hotel and a short walk away.

Was this review helpful? Yes
Veketia P, General Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Dear Anony M, Thank you for taking the time to respond to our property on TripAdvisor! I noticed that you stated that our property was in need of an update. I am happy to report that we are in the middle of our room renovations and will be complete by the first part of May. Please be sure to visit... More 

NEW YORK
Top Contributor
91 reviews 91 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is going through renovations.... It was a excellent stay.... The Staff is very helpful with directions, checking in & parking.... Parking is adjacent to the building, you have to get the parking pass from the front desk first.... The hotel is not accessible to the parking garage (very short stroll).... This is a business district very quiet area....

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Maria M, Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Dear o1_Cisco, Thank you so much for sharing the wonderful feedback about our property and staff! Feedback like this from past guest is what allows me to share it with my team in order to continue to motivate them and allow them to keep providing the best of service for all of our future guest, and for that we thank... More 

Newport Beach, CA
Top Contributor
73 reviews 73 reviews
38 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed January 11, 2015

In town for business over the weekend. Syeasha, John and Charese couldn't have provided better hospitality. It's very rare when hotel staff exhibits such personalized service. Rooms are clean, lobby great. Gym is small but perfect for a little sweat work. I will be back.

Was this review helpful? Yes
Maria M, Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Dear 50isthenew40, Greeting from the Wilmington Downtown Courtyard! Thank you so much for taking the time to share, and allow others to see about the wonderful experience you encountered here at our property. We always strive to please all of our guest, therefore I am happy to hear that my associates took great care of you. I will be sharing... More 

United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 12, 2014

Stayed at this property this past weekend as we always stay at Courtyards when we travel for pleasure. First the Pros: Friendly staff, free parking in a parking lot. Lobby is nice. Cons: The room rate was as expensive as staying at the Hotel Dupont ( Sadly it was sold out). The room I had was old, small and looked... More 

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aria b, Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Hello, I am very sorry about all the problems you had during your stay. We are indeed renovating in a few months and recenly we replaced all the tubs in the building. We have also renovated our courtyard patio, as well as repainted the building. We will address your concerns with being awaken and cleanliness in the bathroom as well.... More 

Senior Contributor
47 reviews 47 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 1, 2014

Friendly staff, good service, parking garage adjacent to hotel. Hotel is situated amongst other high scale hotel property In a nice walking area of downtown that's not scary. I slept very well in the daytime. My room was on the 10th floor with somewhat of a view of the small downtown area.

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Maria M, Guest Relations Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Dear Tovah M, take you so much for taking the time to share your feedback about our property, staff and local area. We take pride in providing the service needed to keep our guest coming back, and we surely hope to see you on your next trip to Wilmington. With Warmest Regards, Maria M More 

Concord, NC
Top Contributor
356 reviews 356 reviews
88 hotel reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed August 27, 2014

High rise Courtyard in a downtown setting. Parking in the garage next door. Nice lobby and staff. The room seemed updated, but it had the old style dark blue carpet found in some Courtyards. The shower was huge with a bench seat and room for six. The bad part was hair in the sink, a chewed up pen cap on... More 

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aria b, Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Hello Mr. Dave, Thank you so much for taking the time to write this review. We are glad you enjoyed our new renovations we are looking to renovate the rest of the room (including carpeting) at the begining of next year. I apologize for the cleanliness issues you found and assure this is not the norm at our hotel and... More 

Midland, Michigan
Top Contributor
98 reviews 98 reviews
74 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed August 20, 2014

I recently spent the night at the Courtyard on West Street in Wilmington. Actually this is my second stay at this hotel. The week end before my stay at the hotel I lost my wallet. After three days I checked and no one had used my Marriott VISA, and since I was staying at two different Marriott hotels I decided... More 

Was this review helpful? Yes
ms_miami_88, Front Office Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Dear FLJ021251, thank you so much for taking the time to write a review about our property. We sincerly apologize for any issues that you may have had while joining us in Wilmington. We strive to provide the best service possible to all of our guest, and I hope that you allow us to serve you better on your next... More 

New York City, New York
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 19, 2014

Average property. Average service. The parking was off site. The website says the charges but the front desk doesn't tell you that they will validate the ticket. You need to figure out things on your own. Not a big deal but small inconveniences aren't really going to get high marks. The room was good. Nothing to shout about. The location... More 

Was this review helpful? Yes
ms_miami_88, Front Office Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Dear Tarun S, thank you for taking the time to complete a review about our property. I wanted to personally reach out to you and apologize for the inconvinince that you incounterred while staying at our property. Our goal is to provide optimum service to every single guest and make sure that they are completely satisfied with their stay. I... More 

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