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Courtyard by Marriott Wilmington Downtown

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1102 West Street, Wilmington, DE 19801
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Courtyard by Marriott Wilmington Downtown
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Courtyard by Marriott Wilmington Downtown
Courtyard by Marriott Wilmington Downtown
Courtyard by Marriott Wilmington Downtown
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106 reviews from our community

Traveler rating
    27
    36
    24
    13
    6
See reviews for
19
22
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43
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (33)
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1 review
5 of 5 stars Reviewed 2 weeks ago

Perfect location in downtown Wilmington.. Walking distance to everything.. The decor was very cool.. sweet pool and outdoor patio area with fire pit. . Staff was very friendly and helpful.. Jackie from the Bistro was very charming and made you feel good coming into the room.. She ensured I got the food I wanted even though I was late.. Will... More 

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Wilmington, Delaware
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Staff was extremely friendly and professional. We were moved to the newly renovated floor which is lovely. There are two staff members I would like to note. Andrew, at the front desk, always had a cheerful smile and helped us with all of our needs. Kalief Cole, Operations Supervisor, took time to help me study for an exam. Wow---what... More 

Was this review helpful? Yes 1
Maria M, Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Dear JLynch21, Thank you so much for sharing your feedback about your recent stay with us. When we hear great feedback like this from past guest, it is what continues to allow us to serve all of our guest better. I will most certainly share your feedback with Andrew and Kalief, and we hope to see you again soon! More 

Haymarket, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is in a perfect location for my work when I travel to Wilmington. It is however, an old hotel and while the rooms are clean, the hotel itself does not live up to newer and nicer Courtyard hotels. The staff was nice, but the old hotel had a musty smell and the cleaning staff complained a lot about... More 

Was this review helpful? Yes 1
Andrea H, Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Good morning, Thank you for taking the time to review our hotel. I apologize that our hotel was not up to our standards. We are currently undergoing a renovation to make our guest rooms more up to date. Should your future travels bring you back to Delaware, we would be happy to host you in one of our newly renovated... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Laura from the front desk was awesome. The bistro was good as well from both service and food. Everyone was friendly and helpful. I didn't even realize there were floors being remodeled. The room I had was clean. My view wasn't great. The concrete wall of the parking ramp. I suggest it get a face lift like get painted or... More 

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Veketia P, General Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Dear Audra, Thank you so much for your great comments. We are very happy to have Laura with us and are glad that you were happy with her as well. Please come back and visit us again soon. Thanks again! Travel safely, More 

Denver, Colorado
Senior Contributor
38 reviews 38 reviews
36 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I have stayed at this hotel before not for the accommodations but for the location although not the safest area. During my last stay, I checked in later at night and I was given a room on the 2nd floor, I had some concerns as I am a light sleeper but they had no other rooms available. At 8AM I... More 

Was this review helpful? Yes 3
Veketia P, General Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Dear AA75, Thank you for taking the time to respond to our property onTripAdvisor! I am very disappointed that you experienced such treatment. I would like to speak to you directly concerning your stay to rectify the issues you had. Please contact me at the below email address. Thank you, veketia.pierce@marriott.com More 

New York City, New York
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel has a very friendly and accommodating staff but he facility is in need of a makeover. It's OK, but older and tired in appearance and not quite up to the usual Marriott standards. Also, the parking lot is detached from the hotel and a short walk away.

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Veketia P, General Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Dear Anony M, Thank you for taking the time to respond to our property on TripAdvisor! I noticed that you stated that our property was in need of an update. I am happy to report that we are in the middle of our room renovations and will be complete by the first part of May. Please be sure to visit... More 

NEW YORK
Top Contributor
91 reviews 91 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 10, 2015

This hotel is going through renovations.... It was a excellent stay.... The Staff is very helpful with directions, checking in & parking.... Parking is adjacent to the building, you have to get the parking pass from the front desk first.... The hotel is not accessible to the parking garage (very short stroll).... This is a business district very quiet area....

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Maria M, Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Dear o1_Cisco, Thank you so much for sharing the wonderful feedback about our property and staff! Feedback like this from past guest is what allows me to share it with my team in order to continue to motivate them and allow them to keep providing the best of service for all of our future guest, and for that we thank... More 

Newport Beach, CA
Top Contributor
73 reviews 73 reviews
38 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed January 11, 2015

In town for business over the weekend. Syeasha, John and Charese couldn't have provided better hospitality. It's very rare when hotel staff exhibits such personalized service. Rooms are clean, lobby great. Gym is small but perfect for a little sweat work. I will be back.

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Maria M, Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Dear 50isthenew40, Greeting from the Wilmington Downtown Courtyard! Thank you so much for taking the time to share, and allow others to see about the wonderful experience you encountered here at our property. We always strive to please all of our guest, therefore I am happy to hear that my associates took great care of you. I will be sharing... More 

United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 12, 2014

Stayed at this property this past weekend as we always stay at Courtyards when we travel for pleasure. First the Pros: Friendly staff, free parking in a parking lot. Lobby is nice. Cons: The room rate was as expensive as staying at the Hotel Dupont ( Sadly it was sold out). The room I had was old, small and looked... More 

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aria b, Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Hello, I am very sorry about all the problems you had during your stay. We are indeed renovating in a few months and recenly we replaced all the tubs in the building. We have also renovated our courtyard patio, as well as repainted the building. We will address your concerns with being awaken and cleanliness in the bathroom as well.... More 

Senior Contributor
48 reviews 48 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 1, 2014

Friendly staff, good service, parking garage adjacent to hotel. Hotel is situated amongst other high scale hotel property In a nice walking area of downtown that's not scary. I slept very well in the daytime. My room was on the 10th floor with somewhat of a view of the small downtown area.

Was this review helpful? Yes
Maria M, Guest Relations Manager at Courtyard by Marriott Wilmington Downtown, responded to this review

Dear Tovah M, take you so much for taking the time to share your feedback about our property, staff and local area. We take pride in providing the service needed to keep our guest coming back, and we surely hope to see you on your next trip to Wilmington. With Warmest Regards, Maria M More 

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