I have never stayed in hotel so dirty. I was on the first floor..room 136 or 137. The carpet was wet, felt almost like sponge. It smelled like cigarette. It made my daughter sick. It was dark, the lighting was terrible. the spreads were so dirty, I couldn't even begin to tell how bad. I called to see what the... More

The hotel website is incredibly complex, with lots of alternative rates and rooms. We chose a room with a queen bed, internet access, and a small frefrigerator. The rate we paid was slightly different than the one we thought we had selected on the internet. The two other families in our group never could find the rate we got. Our... More

We booked this hotel largely for the package deal (tickets to Longwood Gardens, Winterthur, and Brandywine Museum), and were basically satisfied. Our room the first night was very small, and the bed was a full-size rather than a queen that we had asked for. The next day they upgraded us to a king-size bed and a much bigger room for... More

If you are looking for a place to stay don't stay in room #135 at best western brandywine valley inn. I booked this room via hotwire expecting a 3 star hotel. After my one night experience at $125 this is a one star at best. We arrived at 8:30 at night and left first thing at 6 am. The room... More

The hotel was very basic. It was extremely clean. There was a nice pool area, with chairs and tables to sit at. The staff was friendly and very helpful. The continental breakfast was the best I have ever had, great coffee, juices, bagels with numerous spreads, muffins, breads, cereals, and hard boiled eggs! If travelling through or near Delaware, and... More

Room was okay, bathroom was terrilby small. Just enough room to turn around. AC did not get the room cool. Breakfast room was very warm also. Major complaint was the check in clerk. I honestly believe she was intoxicated. She did not want to honor the room price I had and told me so. She also would not give me... More

I chose this motel for the location to the Brandywine valley and for the relatively low price of the room. When we arrived there we were told repeatedly that they did not have our confirmation number. A young lady (forgot her name) stepped in and assured us that they had a room available and that they were having some trouble... More

I have to say, when I pulled up to the hotel, I thought 'oh god! It's actually a motel', but I have to say, it's a really nice place. The majority of the rooms are situated in a courtyard looking onto a swimming pool, which is really pleasant, and feel much safer than a regular motel. You still have all... More

We stayed there for business during the week. The guy at the front desk was not very customer service oriented. Tamara stepped in and took care of us. Thank goodness for her! The rooms are motel like rooms. The location was good. A Bennigans is 1/4 away on the same side of the road. I would have to say our... More