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BEST WESTERN Brandywine Valley Inn

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1807 Concord Pike (Route 202), Wilmington, DE 19803-2901
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BEST WESTERN Brandywine Valley Inn
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BEST WESTERN Brandywine Valley Inn
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142 reviews from our community

Traveler rating
    38
    27
    29
    16
    32
See reviews for
39
32
12
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • French first
  • German first
  • Any
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  • All months
    (142)
  • Mar-May only
    (26)
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    (51)
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    (42)
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There are newer reviews for BEST WESTERN Brandywine Valley Inn
See the most recent reviews
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 9, 2014

Been staying at this hotel for five years, they make me feel my family. The location and prices are right up my alley. It's clean, comfortable with restaurants and stores nearby. The complimentary breakfast is good and fresh. I recommend the Brandywine Best Western. Oh and it's right of I-95 !!!

Review collected in partnership with Best Western

Was this review helpful? Yes
MaryT687, Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Dear Jose973 , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 5, 2014

At first hesitant to book here because of some questionable reviews, I did so because it was located so close to my family. The rooms are older and basic, but they were very clean. Unplugging the frig took care of the noise issue. The staff were a model of customer service and I tend to set the bar pretty high... More 

Was this review helpful? Yes 2
MaryT687, Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Dear Rebecca, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Dover, MA, United States
1 review
4 of 5 stars Reviewed June 5, 2014

This is a good hotel in an upscale area with plenty of casual and fast food options. Many retail outlets in area providing anything you need. Nice pool and hot tub. Parking somewhat limited. Staff pleasant and helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
MaryT687, Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Dear Ralph, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

1 review
2 of 5 stars Reviewed June 2, 2014

The Complimentary breakfast was poorly run and no one seemed to care that most food items were gone with over 2 hours before ending. The pool area and hot tub was over run by loud children and not inviting at all. Parents need to teach their children how to act in public and the hotel needs to tell its visitors... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
MaryT687, Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Dear Patricia, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Fort Myers, Florida
Top Contributor
129 reviews 129 reviews
27 hotel reviews
86 helpful votes 86 helpful votes
2 of 5 stars Reviewed May 23, 2014

We stayed in a Best Western the night before in Smithville, NC which was fabulous. This property, which cost about 1/3 more was just a dressed up dive. The staff was pleasant and efficient, but when we got to the room the refrigerator made so much noise it would be impossible to sleep. We were offered another room which appeared... More 

Was this review helpful? Yes
MaryT687, Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Hello, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More 

Long Island, New York
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 21, 2014

The hotel room was dirty, the carpet not only needed to be clean it should have been replaced. There was a build up of dirt and cob webs behind the furniture. The bathroom was dirty and there was signs of water damage in the ceiling and on the walls. The sink was clogged and the TV did not work. We... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 14, 2014 via mobile

We needed to make a lastinute trip to visit a sick relative and many Wilmington hotels were full. This hotel suited our needs perfectly. Is is reasonably priced and very centrally located. Although it is on a busy road it is set back far enough that you don't hear traffic. The livby is spacious and comfortable. The continental breakfast included... More 

Was this review helpful? Yes
MaryT687, Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Dear MG40514850, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Las Vegas, United States
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 of 5 stars Reviewed May 7, 2014

The hotel staff was very well versed on directions in an area of difficult to navigate roads. The directions were accurate and very good. We were involved in several trips to several properties in the area. The quality of personal is outstanding. All questions we had about shopping centers, location of shopping centers, hours of operation and the type of... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
MaryT687, Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Dear Joan, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Bay Area California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 4, 2014

Good location on Concord Pike. Weird lighting control in bathroom: the light on-off seems to be controlled by a timer switch that also controls the exhaust fan. The Wi-Fi connection doesn't work in room.

Review collected in partnership with Best Western

Was this review helpful? Yes
MaryT687, Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Dear Laketahoeskiier, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Fairfax, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 25, 2014

Needs maintenance! Stayed twice over seven days in two different rooms, experienced clogged tub, clogged sink, toilet overflow, leaky faucet, noisy fan, noise from next room and from outside. The staff was great too bad management doesn't take better care of the property.

Was this review helpful? Yes 1
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