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Doubletree Wilmington Downtown

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700 N. King Street, Wilmington, DE 19801 (Formerly Spencer Hotel)
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Doubletree Wilmington Downtown
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Doubletree Wilmington Downtown
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435 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Doubletree Wilmington Downtown
See the most recent reviews
Hamilton Square, New Jersey
Level Contributor
229 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed September 1, 2014

Very friendly staff. Got in very late and needed a quick place to stay. Booked from the plane and they were waiting with my cookie when I got there. Because it was so late, they probably knew who I was since I was probably the last of their reservations to check in. It was nice they welcomed me by name... More 

Was this review helpful? Yes 4
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Dave, Thank you for the feedback as it is very important to us. I'm glad to hear your stay was a good one, even though it was very short. We hope to see you again when travel brings you to Wilmington, maybe next time to enjoy a longer stay. Sincerely, Alan Filer General Manager More 

Wilmington, Delaware
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 30, 2014

My husband and I hosted our wedding weekend at the Doubletree in May and could not have been happier! The hotel is wonderful. The staff is so friendly and welcoming. And the food? TO DIE FOR! Working with Polly and Chef William during our planning was a breeze. They know what we needed before we knew we needed it. During... More 

Was this review helpful? Yes 3
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Amanda, Congratulations!! And thank you for taking the time to provide feedback via TripAdvisor. We are very glad to hear that you and your guests enjoyed your wedding weekend. I know we are very lucky to have both Polly and Chef Will on our team. We do hope to see you and your family again. Sincerely, Alan Filer General Manager More 

Wayne, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 25, 2014

Pool closed with a severely bad smell filling the whole floor. The bellhop lost my very expensive bag (which was eventually returned to me) after very bad unneeded stress. The hotel is a bit outdated but not awful. The room was nice. The parking is not owned by Doubletree and you have to go to the front desk to validate... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Susan, Thank you for your feedback as it is very important to us. I certainly apologize for the challenges you encountered. I completely understand the undo stress and am very glad to hear the bag was found. The pool unfortunately has a tear in the liner. The new liner is being manufactured and then work will commense to repair the... More 

Cambridge, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 21, 2014

The location of this hotel is ideal if you are traveling to and from Wilmington by train. The staff is friendly and helpful. The rooms are clean and totally adequate. The only problem is the air-conditioning. It is very slow to cool the room and I spent half a night hot and uncomfortable. This hotel has the usual lumpy square... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Thank you for taking the time to provide feedback via TripAdvisor. I am glad to hear the staff was friendly and the hotel clean but do apologize for the inconveniences you encountered during your stay. I completely understand about the pillows and we are researching now as to whether or not there is a different option under HIlton standards. The... More 

Gwynn Oak, Maryland, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 20, 2014

This is a great hotel and location. Indoor swimming pool is awesome when in working order. They could offer complimentary breakfast to at least the HHHonors Members. But overall very cozy and well kept hotel. The rooms are very elegant.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Aretha, Thank you for taking the time to provide feedback via TripAdvisor. It is very unfortunate our pool is closed and we hope to have it back up by the beginning of October at the latest. The pool has a tear in the liner and we have a new one being manufactured at this time. Regarding breakfast, the hotel does... More 

Tower City, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 19, 2014

Everyone was great from check in to check out. The room was beautuful and sparkling clean. The shuttle took us where we wanted to go. The bar was fun and comfortable. The staff was friendly and helpful. And we loved the cookies!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Elaine, Thank you for comments on TripAdvisor. Our guests feedback is very important to us and we are very happy to hear you enjoyed your stay. The staff does take pride in providing excellent guest service. We look forward to seeing again, hopefully soon! Sincerely, Alan FIler General Manager More 

San Diego, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 19, 2014

Came in for a business meeting. Great hotel. Awesome staff. Took the free shuttle to/from the waterfront for dinner. Had drinks in the bar. Breakfast and lunch in the restaurant. No complaints whatsoever. Clean. Good part of town.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Derek, Thank you for taking the time to let us know about your stay. I am very glad to hear you enjoyed your stay with us and were able to utlize the complimentary shuttle. I will definitely share your comments with the staff as they too, like to hear from our guests. We do hope to see you again soon... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 14, 2014

The first and most obvious thing that you notice on arrival is the quality, friendly and happy staff that great you. The team at the hotel ensured a superb stay. Breakfast is a buffet, with on demand as you like them eggs, so omelette ruled the start of the day. A broad range of meals available for the evening meal,... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Thank you for taking the time to write a review on TripAdvisor. Our guests feedback is very important to us and we are very glad to hear you enjoyed your stay. The staff does take great pride in making sure our guests are well taken care of. The pool should hopefully be re-open within the next few weeks. The new... More 

Wilmington, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 11, 2014

Had 120 guests who attended our daughter's wedding stay at the Double Tree with a brunch at the Double Tree on the day after the wedding. Shuttle drivers and hotel staff were excellent. The rooms were excellent and staff was extremely accommodating. Would hight recommend the Double Tree - Market Street, Wilmington, DE.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 4
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Joan, Thank you for taking the time to write a TripAdvisor review. We are so happy to hear that this very special weekend was enjoyable for you and your guests. It was definitely our pleasure. Please pass on our congratulations to Katie & Ryan. We do hope to see you and your family again in the future. Sincerely, Alan Filer... More 

Bowling Green, KY, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 6, 2014

Customer service was excellent, rooms very nicely furnished and clean. Hotel equipment was not in good working order. Pool was closed, air conditioner undependable, floor ice machine not operating. Restaurant was expensive, but probably average for the area and the type of hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 4
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Dolores, Thank you for writing a review and we are glad to here the service provided was excellent, I will be sure to share with our teams. I do apologize for the challenges you encountered. We are currently working to rectify those issues. The ice machines are back operational after receiving the necessary parts from the manufacture. The pool unfortunately... More 

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