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All 12 Wilmington hotels

Doubletree Wilmington Downtown

3.5 of 5 Hotel   |   700 N. King Street, Wilmington, DE 19801 (Formerly Spencer Hotel)
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67%
Ranked #6 of 12 hotels in Wilmington
A recent review
3 of 5 stars Reviewed November 22, 2013
Nancy S wilmington, United States
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  • Reviews (318)
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318 people have reviewed this hotel

Traveler rating
    84
    127
    64
    32
    11
See reviews for
59
61
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135
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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There are newer reviews for Doubletree Wilmington Downtown
See the most recent reviews
A TripAdvisor Member
4 of 5 stars Reviewed November 25, 2013

I was very impressed with the staff - extremely help and very friendly. The bellman was right at my car before I got out and offered to help with luggage. I had some things sent to the hotel that they had already printed out for me and it was handed to me upon my arrival.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

We appreciate you taking the time to tell us about your stay and writing a review on TripAdvisor. I am very glad to hear the team was able to provide you with the service our guests deserve. We do believe that it's the very little things mean the most. I will be happy to share your comments with our teams.... More

wilmington, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 22, 2013

No heat in the room during the stay during week of November 18. The hotel was booked so no rooms for me to switch to. The maintenance staff was very accommodating however this was not a typical Hilton experience to have standard amenities needing repair.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Nancy, Thank you for taking the time to respond to the survey and write a review on TripAdvisor. I sincerely apologize for the challenge you encountered in your guestroom. While I am sure you understand that mechanical things do unfortunately break down from time to time, our teams here at the hotel should have caught the problem prior to you... More

Madison, Connecticut
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 19, 2013

Our immediate family resides in Wilmington. We always book the DoubleTree downtown for all our visits. The breakfast is amazing. We always stop in the bar for a nightcap where we meet some interesting people. The best part is the convenience of access to parking right on the premises.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Lois, Thank you for telling us about your experience here at our hotel. We are very glad you continue to enjoy your stays with us. Our guest feedback is very important to us and I will be sure to share your comments with our staff. We hope it's not to long before we see you again. Sincerely, Alan Filer General... More

manalapan, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 18, 2013

The Hotel was clean & neat. All the staff encountered were very polite & helpful. I have no qualms about staying here again if needed. Everything that I was asked was promptly answered. An ad hoc meeting held in the lounge before it opened was good and no one distrubed us.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

John, Thank you for taking the time to write a review. Our guest feedback is very important to us and we are very glad to hear you enjoyed your stay. We do hope to see you again in the future. Sincerely, Alan Filer Gneeral Manager More

Hartford, Connecticut
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 16, 2013

We arrived Fri at 3pm and found plenty of on street parking options very close to hotel. Meters run till 6pm on Friday and street parking is free on weekends. Hotel staff member James was extremely , and genuinely, personable. Room and common areas were clean and modern looking. Safe, two minute walk to Grand Opera House, basically across the... More

Was this review helpful? Yes 3
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Todd, We are glad to hear you enjoyed your time with us, and thank you for taking the time to tell us about your stay. I will be sure to share your comments with James, he is a definite asset, and we are lucky to have him part of our team. I was sorry to hear about your experience when... More

Los Angeles, California
Contributor
20 reviews 20 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 16, 2013

This was my 1st time visiting Wilmington DE. This hotel is newly renovated with Very nice purple, green and blue tones. Each room has a refrigerator, coffee pot and room safe. The front desk staff was wonderful. Liliana Cabrera and Mariely Guillen were amazing. They directed me on where to find a great coffee house, since I hate Starbucks. They... More

Was this review helpful? Yes 4
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Thank you for taking the time to write a review on TripAdvisor. We are very happy to hear you enjoyed your stay. Our guest feedback is very important to us and our staff likes to hear how they are doing. I will be sure to share your feedbak with our teams. We do hope to see you again the next... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 13, 2013 via mobile

I stayed here while going to school at FSI. The hotel is renovated and looks great, thin walls could here person talking on phone and road noise not that bad though. Breakfast is ok. Now for the bad, downtown area shuts down after 5pm only a few restaurants open for dinner and more than a few blocks from hotel. The... More

Was this review helpful? Yes 3
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Thank you for taking the time to write a review on TripAdvisor. Our guest feedback is very important to us. I sincerely apologize for the challenges you encountered during your stay. Missing certain items in your guest room from day to day is unacceptable and we will address with our housekeeping team to ensure simple items like that are not... More

Englewood, Colorado
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 11, 2013

We booked this hotel as a group stayed for a wedding in the area. We were very pleased with our stay. The hotel was older but they did a great job renovating. The prices were reasonable and everything was clean and comfortable. The restaurant was great for breakfast and dinner. Service and food were really very good. Peter, the hotel... More

Was this review helpful? Yes 2
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Thank you for telling us about your recent stay. We are very happy to hear you enjoyed your time at the hotel. I will be sure to share your comments with Peter and his peers. We are very lucky to have him as part of our team. Hopefully we will have a chance to see you again when travel brings... More

Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2013

We stay in this hotel over a weekend every November for a recurring event. We travel with two other returning customers. We recognize some of the staff from year after year. The kindness and efficiency with which the hotel is run keeps us coming back. The rooms are clean and well sized. It allows us to be comfortable. They have... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Cathy, Thank you for writing a review on TripAdvisor. We appreciate our guests feedback and the biggest compliment we can receive is to hear a guest say "it is their home away from home". I will definitely share your comments with our teams. Hopefully we can see you again before next November. Please do not hesitate to contact me at... More

san jose, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2013

Rooms a little noisy - rooms at the front of the hotel suffer from traffic noise. Generally there's little padding between rooms (can hear the toilet flush next door). The rooms need newer carpets. Breakfast is ok - adequate for business travelers.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Sandip, Thank you for such a loyal guest to our hotel. We do appreciate your feedback. We are continually making upgrades to the property and have many more planned for 2014. Thanks again. We do hope to see you back very soon. Sincerely, Alan Filer General Manager More

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Additional Information about Doubletree Wilmington Downtown

Address: 700 N. King Street, Wilmington, DE 19801 (Formerly Spencer Hotel)
Phone Number:
Location: United States > Delaware > Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Wilmington Downtown 3.5*
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Also Known As:
Doubletree Wilmington Downtown Hotel Wilmington

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Wilmington #5 Romantic Hotel in Wilmington
Hotel Class
Number of rooms
219

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