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Doubletree Wilmington Downtown Hotel

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Doubletree Wilmington Downtown

3.5 of 5
700 N. King Street, Wilmington, DE 19801 (Formerly Spencer Hotel)
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Doubletree Wilmington Downtown
22 traveler photos
Ranked #5 of 12 hotels in Wilmington
3.5 of 5 stars 135 Reviews
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135 reviews from our community

    Trip type
Traveler rating
    23
    52
    34
    21
    5
Date Rating
Ballston Spa, United States
1 review
“Excellent Visit and Stay”
5 of 5 stars Reviewed May 15, 2013 NEW

I loved the hotel and the staff! The room was very nice and enjoyed the convenience of a refrigerator. We certainly enjoyed the cookies at check in and at check out:)Check in and check out was very easy and convenient. I would certainly recommend this hotel.

Was this review helpful? Yes

Review collected in partnership with DoubleTree by Hilton

AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
May 21, 2013

Colleen, Thank you for writing a review on Trip Advisor. We are very happy to hear you enjoyed your stay and I will definitely share your comments with the team. I agree with you about the cookies! The DoubleTree Brand did a great thing years ago when they started offering them at all of their hotels. We do hope to... More

Allentown, Pennsylvania
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“At Home Comfort in Downtown Wilmington...”
4 of 5 stars Reviewed May 15, 2013 NEW

I was working a local event and was booked to stay at this property. It was easy to find, conveniently located in the Legal District of Wilmington and a very nice place to stay. Check-in was pleasant and the front desk was efficient and that set the tone for the remainder of my brief, but well needed, stay. As far... More

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Review collected in partnership with DoubleTree by Hilton

AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
May 21, 2013

Thank you for taking the time to comment on your recent stay with us. Our guests feedback is greatly appreciated and our staff takes great pride when then know someone enjoyed thier stay. We do hope business brings you back into the area soon in hopes we will see you again. Sincerely, Alan Filer General Manager More

Lancaster, PA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Great value stop in DT Wilmington”
4 of 5 stars Reviewed May 9, 2013

James (especially) & Kimberlee on evening shift front desk were very professional, friendly & accomodating. I don't know the name of the shuttle driver for the evening of 4/29, but he too, was EXCELLENT. I have been here with my husband before on business trips, and this was a trip to visit theatre friends, and I think you are an... More

Was this review helpful? Yes 1

Review collected in partnership with DoubleTree by Hilton

AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
May 17, 2013

Thank you for taking the time to complete a review on Trip Advisor. We are very glad to hear that you enjoy your stays with us as our guests feedback is very important to us. I will be sure to pass on your comments to Kimberlee & James as well as share them with their peers. Please do not hesitate... More

Saxapahaw, North Carolina
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Pool proximity room”
3 of 5 stars Reviewed May 9, 2013

If you find yourself assigned to a room in the proximity of the DoubleTree's (Wilmington, DE) indoor pool, quickly insist on another room. a) you will have NO internet connectivity in that room; b) there's a very "off-smell" likely due to its proximity to the indoor swimming pool.

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Review collected in partnership with DoubleTree by Hilton

AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
May 17, 2013

Thank you for taking the time to complete a survey. Our guests feedback is very important to us. I do apologize for the challenges you encountered during your stay. The hotel has had some challenges with internet connectivity but we are working on rectifying the problem. We are replacing the entire system and work is due to start at the... More

MACUNGIE
2 reviews
Reviews in 2 cities Reviews in 2 cities
“reasonable hotel for reasonable price”
3 of 5 stars Reviewed May 8, 2013

Parking costs excessive at $15 per night Toilet lid would not stay up on its own, and shower drain was clogged Check-in took a while even at 11PM and it appeared that other staff were available who could have helped Other than that the hotel was great

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Review collected in partnership with DoubleTree by Hilton

AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
May 15, 2013

Brian, Thank you for taking the time to repsond to our guest surveys as well as write a review on Trip Advisor. Our guests feedback is very important to us and I do apologize for the challenges you encountered during your stay. Our engineering team has rectified the challenges and we have reviewed our preventative maintenance procedures so that our... More

Ottawa, Ontario
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Good Value”
4 of 5 stars Reviewed May 7, 2013

Stayed 2 nights with another couple. Very friendly and helpful people. Our room was great. The other couple we were with had a view of the people where about 20 people were swimming. It was really loud so they asked to change and ended up in a room that stunk of baby powder. The restaurant in the lobby offers a... More

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AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
May 15, 2013

Julie, We appreciate your feedback and the time you took to write a review. We were glad to hear you enjoyed your stay, however very sorry to learn about your friends challenges. Your comments will definitely be reviewed with our staff in order to provide you and your friends and much improved stay next time. Sincerely, Alan Filer General Manager... More

Outer Banks, NC
Top Contributor
110 reviews 110 reviews
70 hotel reviews
Reviews in 67 cities Reviews in 67 cities
60 helpful votes 60 helpful votes
“In the middle of downtown”
4 of 5 stars Reviewed May 6, 2013

Just a quick one night stay but hotel was very comfortable. Room a little heavy on the color brown, not sure I would like that if I was staying very long. Front desk was quite clear about parking options. Breakfast service was very slow. They wanted me to serve myself at the buffet and I had to track someone down... More

Was this review helpful? Yes
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
May 15, 2013

Thank you for taking the time to write a review. Our guests feedback is very important to us and much appreciated. We are very glad to hear you enjoyed your stay. I do apologize for the challenge you encountered in the restaurant and will review your comments with our Food & Beverage Team. Please do not hesitate to contact me... More

Wilmington, United States
1 review
“Love the downtown double tree!”
5 of 5 stars Reviewed April 30, 2013

Great hotel, convenient location, easy parking, wonderful service. Very clean - very nice. I love the attention to detail-even the soaps/shampoos are evelyn & crabtree-yum! Fantastic stay-I highly suggest it!

Was this review helpful? Yes

Review collected in partnership with DoubleTree by Hilton

AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
May 3, 2013

Christine, We appreciate you taking the time to provide your feedback on TripAdvisor. Our guests feedback is so very important to us and we are very happy to hear you enjoyed your stay. I will make sure to share your coments with our teams. Please do not hesitate to contact me at any time. We do hope to see you... More

Winchester, Virginia
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
“This hotel has some work to do”
2 of 5 stars Reviewed April 29, 2013 via mobile

I agree with other reviewers when they say this hotel isn't up to standards. Check in was like trying to pull teeth. I had to ask all the questions (especially concerning parking) and coach the front desk employee about everything ( I'm an honors member, I booked my reservation through the site, this is how they usually handle checkin, etc)... More

Was this review helpful? Yes
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
May 3, 2013

Michael, Thank youf or sharing your feedback on your recent stay with us. Our continued focus is to provide a great guest experience for everyone that stays with us. I do sincerely apologize, as we did not make that happen during time here. I would like to follow up with our teams about the challenges you encountered as they are... More

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“Fine hotel”
4 of 5 stars Reviewed April 27, 2013

We booked only one night, part of a roadtrip. Location is nice, not far from I-95 but we were a bit concerned about parking. Hotel charges 10$ for overnight parking or 15$ if you want in and out priviledges. We asked about parking on the street at the front desk during check-in which was super fast and easy, and the... More

Was this review helpful? Yes
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
May 3, 2013

Sam B, Thank you for sharing feedback on your recent stay with us. We are very happy to hear that you enjoyed it. Our guests feedback is very important to us. That feedback helps us to continue and improve our services and provide an even better guest experience. Please do not heistate to contact me at any time. We do... More

 
 
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Doubletree Wilmington Downtown
3.5 of 5 stars 135 reviews
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Additional Information about Doubletree Wilmington Downtown

Address: 700 N. King Street, Wilmington, DE 19801 (Formerly Spencer Hotel)
Phone Number:
Region: United States > Delaware > Wilmington
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 12 hotels in Wilmington
Price Range: $
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Also Known As:
Doubletree Wilmington Downtown Hotel
Doubletree Wilmington Downtown Hotel Wilmington
Doubletree Wilmington

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Doubletree Wilmington Downtown
700 N. King Street
Wilmington, DE 19801
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