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Doubletree Wilmington Downtown

3.5 of 5 700 N. King Street, Wilmington, DE 19801 (Formerly Spencer Hotel)
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Doubletree Wilmington Downtown
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Doubletree Wilmington Downtown
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388 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Descent Hotel nothing fancy in downtown Delaware. Like most things about it. Convenient self park garage. I had a room on the first floor by the pool. Room was like a cave and could really smell the chlorine from the pool. The rooms on the other floors are much nicer. Short walk to Market St which has Delaware theater and... More 

Review collected in partnership with DoubleTree by Hilton

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A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago

Nice stay, clean but very small room for a hilton diamond member. The concierge lounge was pathetic new years eve. Rotten bananas and fruit. Overall it was an ok stay, just an average doubletree. Checkin was a bit slow, the front desk attendant was being pulled else where by another member of the staff. Luckily that I used points, would... More 

Was this review helpful? Yes
Joanne C, General Manager at Doubletree Wilmington Downtown, responded to this review

Dear Trip Advisor Member, Thank you for sharing your feedback with me about your stay at the Doubletree by Hilton downtown Wilmington hotel. It is important to us that every guest experience at our hotel is a postive one. I apologize that we did not meet our promise to this committment for your stay. Thank you for your patronage of... More 

wilmington, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Morning staff and desk staff were very helpful. Shuttle drivers were great to take you anywhere you needed to go. i give the hotel a thums up. Rooms were very clean and the bed was very large. overall the hotel stands up to making you have a good stay.

Review collected in partnership with DoubleTree by Hilton

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Joanne C, General Manager at Doubletree Wilmington Downtown, responded to this review

Dear Henry M, Thank you very much for your review of the conveniently located DoubleTree by Hilton downtown Wilmington. We apprecate your letting us know about your recent stay. We hope that you stay with us again when traveling to Wilmington Delaware again. Take care, Joanne More 

Hanover Township, New Jersey
Top Contributor
87 reviews 87 reviews
25 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here overnight for a wedding and I must say I was pleasantly surprised. The staff were all super friendly, we got a warm cookie upon arrival - awesome! Mattress in the room was really nice, bathroom very clean and updated, water pressure was AMAZING, sounds nit picky, but if you have stayed at a place with low pressure you... More 

Was this review helpful? Yes
Joanne C, General Manager at Doubletree Wilmington Downtown, responded to this review

Dear momsrule, Thank you for letting us know about your recent stay at the DoubleTree Downtown Wilmington. The staff will be thrilled with your recognition of their service and friendliness; the housekeeping team will especially enjoy knowing that you found your accommodations to meet the "mom seal of approval" for cleanliness too! We hope that you have a chance to... More 

willmington, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

This hotel needs a serious face lift. It needs to be refurbished from top to bottom. Even the elevator was rickity. The people were friendly but not too helpful. They did not offer me the normal welcome for an honors member.

Review collected in partnership with DoubleTree by Hilton

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Joanne C, General Manager at Doubletree Wilmington Downtown, responded to this review

Dear Ronald M, Thank you for your comment about your recent experience at the Doubletree Downtown Wilmington. I appreciate the feedback regarding the hotel and your service experience and I apologize that we fell short of expectations. The associates at the hotel take personal pride in being recognized for their service for all guests and especially those who are loyal... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

the hotel was mostly just what we wanted, spacious with a refrigerator and a microwave oven if we wanted. Okay, so the room is due for an update, e.g. fixtures were scratched or scraped, (but the shower worked fine, and the price was right) Best of all, though, was the friendly, cheerful people who work there. In fact, we were... More 

Was this review helpful? Yes
Joanne C, General Manager at Doubletree Wilmington Downtown, responded to this review

Dear J. Mark C, I am delighted that your recent stay at the Doubletree Downtown Wilmington was over the top. The staff does take a lot of pride in providing a personalized experienced for our guests and I am thrilled to have the opportunity to show them that they do have an impact. Thank you very much for your feedback... More 

Wilson, PA, United States
1 review
2 of 5 stars Reviewed December 15, 2014

My sister was scheduled to have surgery and I wanted to be there to support her. I booked this hotel because of the Hilton's reputation for cleanliness and attention to detail. I was disappointed to find that the hotel lacked basic needs (vending machines (saw only ice vending) and a basic scale in the small fitness center). A scale is... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Joanne C, General Manager at Doubletree Wilmington Downtown, responded to this review

Dear Yvette C, I am dissappointed that your recent visit to the Doubletree Downtown Wilmington fell short of your expectations. I appreciate the feedback regarding availability of a scale and knowing how important it is for travellers to have access when on the road and away from home. I apologize for the inconvenience and I do hope that you will... More 

Nashville, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 13, 2014

Staff is always friendly and willing to go out of their way. Shuttle service to anywhere in the area and local AMTRAK station is close by. Food is great. Parking is easily accessible with parking garage connected to the hotel. Shuttle driver can take you to nearby restuarants and shopping mall.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Joanne C, General Manager at Doubletree Wilmington Downtown, responded to this review

Dear James P, Thank you for the feedback from your recent stay at the Doubletree Downtown Wilmington. I am so pleased to be able to share your comment with the team and I appreciate you allowing me this opportunity. I hope you enjoyed your holidays and we wish you a Happy New Year. Regards, Joanne More 

Milford, CT
Top Contributor
80 reviews 80 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 9, 2014

The hotel itself is average for a Doubletree. Not bad, not great. The room was clean and up to par with Doubletree standards. The one thing I found weird, lighting was poor in the room and in the concierge lounge. In room, every fixture had compact CFLs, but they were the "daylight" CFLs, which had a harsh bluefish tint, and... More 

Was this review helpful? Yes 1
Matt L, Manager at Doubletree Wilmington Downtown, responded to this review

Dear DSR, Thanks for the comments concerning your stay with us. I appreciate the positive remarks about the staff. We strive to exceed our guest's expectations and quality service and cleanliness is constantly discussed with the staff. The lighting issue you had is something we will be addressing. When we recently renovated the guest rooms, a darker color pallette was... More 

Upper Marlboro, United States
1 review
5 of 5 stars Reviewed December 9, 2014

Totally enjoyed the overall stay experience at DoubleTree. Customer friendly staff. Hotel was very clean. Rooms were spacious, clean and smelled fresh. Decor was up to date. In room food service was fast and tastey. Loved the warm cookies. Will definately be using the Brand again :-).

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Matt L, Manager at Doubletree Wilmington Downtown, responded to this review

Dear Arnold, You can't go wrong with those cookies!! Thanks for staying with us and we are very pleased that you found your guest room to be clean, comfortable and fresh! That's the way it should be! The Chef will also appreciate your nice comment about your in-room dining experience! Please come back and see us soon. Best Regards! Matt... More 

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Additional Information about Doubletree Wilmington Downtown

Address: 700 N. King Street, Wilmington, DE 19801 (Formerly Spencer Hotel)
Phone Number:
Location: United States > Delaware > Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Wilmington Downtown 3.5*
Number of rooms: 219
Reservation Options:
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Also Known As:
Doubletree Wilmington Downtown Hotel Wilmington
Hotel Style:
#4 Romantic Hotel in Wilmington
#4 Business Hotel in Wilmington

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