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Doubletree Wilmington Downtown

3.5 of 5 700 N. King Street, Wilmington, DE 19801 (Formerly Spencer Hotel)
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Doubletree Wilmington Downtown
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Doubletree Wilmington Downtown
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395 reviews from our community

Traveler rating
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    80
    39
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Glenelg, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Arrived during a winter storm with nothing...was treated to a warm cookie, bath products, and a cozy and super clean room. The room was spacious and the beds and bedding were excellent and comfy. We had a great night during a terrible storm. Excellent!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joanne C, General Manager at Doubletree Wilmington Downtown, responded to this review

Dear Laesandro C, Thank you for the review of your recent stay at the DoubleTree downtown Wilmington! We are so pleased that you had a delightful stay with us and we look forward to your return. Take care, Joanne C More 

Tampa, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

1. I was informed that the hotel was remodeled yet the fixtures and furniture were all the same as they were duirng my last stay 2 years ago with chipped wood furniture in the bathroom and dusty lamps. 2. The window in my room must have been one that you could previously open but had since been bolted closed but... More 

Review collected in partnership with DoubleTree by Hilton

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Joanne C, General Manager at Doubletree Wilmington Downtown, responded to this review

Dear Jennifer S, I am extremely disappointed in learning the details of your most recent stay at the DoubleTree by Hilton Downtown Wilmington. While this certainly is not pleasant, I appreciate the insight so I can address these points immediately with the team. I sincerely and deeply apologize for your experience and if your travels bring you back to Wilmington,... More 

Senior Contributor
23 reviews 23 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for one evening. I was upgraded to a bigger king-size room which was nice. The room had an odd smell, maybe bleach or some other cleaner. The room was big and clean. Nothing fancy. Wi-fi worked great. Shower was very disappointing, weak flow. The staff was very friendly. I probably won't stay here again as I normally... More 

Was this review helpful? Yes
Joanne C, General Manager at Doubletree Wilmington Downtown, responded to this review

Dear geoffreypc, Thank you for reviewing the DoubleTree by Hilton Downtown Wilmington. I appreciate your recognition of our large and spacious rooms as well as our friendly staff. If your travels do bring you back to lovely Wilmington we hope we are your hotel of choice! Joanne C More 

Arlington, Virginia
1 review
2 of 5 stars Reviewed 2 weeks ago

First time staying at this hotel for four nights for business. I took cold showers during cold winter week in February. There was no hot water in the morning, maybe the water heater was over loaded during peak hours or simply not able to keep up. I don't know. I just notified the front desk daily on my way to... More 

Was this review helpful? Yes
Joanne C, General Manager at Doubletree Wilmington Downtown, responded to this review

Dear Paul C, Thank you for your feedback regarding your recent stay at the DoubleTree by Hilton Downtown Wilmington. I sincerely apologize for the issue that you encountered during your stay. While we have taken measures to ensure the problem is corrected, I can understand how inconvenient it must have been. We hope you try us again soon and we... More 

Denver, Colorado
Top Contributor
80 reviews 80 reviews
29 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here one night as part of a N.E./ mid Atlantic work/sightseeing trip. Check in was easy. After getting my key, going through the parking but and hauling up my stuff to my room the key did not work. So back down to the front desk, apparently some kind of new key programming machine wasn't operating as expected. I was... More 

Was this review helpful? Yes
Joanne C, General Manager at Doubletree Wilmington Downtown, responded to this review

Dear funtobeme, Thank you very much for sharing some insight regarding your recent experience at the DoubleTree by Hilton Downtown Wilmington. I appreciate your comments about the staff and their genuine hospitality for our guests. We hope your travels bring you back to Wilmington and that are your hotel of choice. HAve a fantastic day! Regards, Joanne C - General... More 

Collegeville, Pennsylvania
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here due to proximity to New Years eve event. Front desk staff seemed like visit was an imposition. Had to drag information from them. Not at all friendly. Requested handicap room which was very sparse. Proximity to pool - convenient but room smelled like chlorine. Pool had emergency repair closing the next day. Possibly due to drunken rowdy guests... More 

Was this review helpful? Yes
Joanne C, General Manager at Doubletree Wilmington Downtown, responded to this review

Dear frequentdriver0710, Thank you for letting us know about your New Year's Eve stay at the DoubleTree by Hilton, Downtown Wilmington. I apologize that we fell short in delering a postive stay experience. Please let us know if your travels will bring you back to Wilmington in the future and allow us the opportunity to make it right. Take care, More 

Lansdale, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

I thought I was checking into a non smoking room but it was evident that someone had recently smoked it it. The bar/restaurant was severely understaffed but the food was good when it finally arrived. Free shuttle service was very convenient.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joanne C, General Manager at Doubletree Wilmington Downtown, responded to this review

Deaer Kathleen W, Thank you for letting us know about your recent experience at the DoubleTree Dowtown Wilminton. We will remedy the issues that you reported to ensure a better experience during your next stay. Enjoy your weekend! Joanne - General Manager More 

Columbus, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

Descent Hotel nothing fancy in downtown Delaware. Like most things about it. Convenient self park garage. I had a room on the first floor by the pool. Room was like a cave and could really smell the chlorine from the pool. The rooms on the other floors are much nicer. Short walk to Market St which has Delaware theater and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joanne C, General Manager at Doubletree Wilmington Downtown, responded to this review

Dear Edward W, Thank you for taking the time to let us know about your experience at the DoubleTree Downtown Wilmington. We are making so many improvements to the hotel and I appreciate you noticing them! And yes, the hotel is just a block off the main street in the city so it is convenient too. I look forward to... More 

A TripAdvisor Member
3 of 5 stars Reviewed January 19, 2015

Nice stay, clean but very small room for a hilton diamond member. The concierge lounge was pathetic new years eve. Rotten bananas and fruit. Overall it was an ok stay, just an average doubletree. Checkin was a bit slow, the front desk attendant was being pulled else where by another member of the staff. Luckily that I used points, would... More 

Was this review helpful? Yes
Joanne C, General Manager at Doubletree Wilmington Downtown, responded to this review

Dear Trip Advisor Member, Thank you for sharing your feedback with me about your stay at the Doubletree by Hilton downtown Wilmington hotel. It is important to us that every guest experience at our hotel is a postive one. I apologize that we did not meet our promise to this committment for your stay. Thank you for your patronage of... More 

wilmington, United States
1 review
4 of 5 stars Reviewed January 15, 2015

Morning staff and desk staff were very helpful. Shuttle drivers were great to take you anywhere you needed to go. i give the hotel a thums up. Rooms were very clean and the bed was very large. overall the hotel stands up to making you have a good stay.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joanne C, General Manager at Doubletree Wilmington Downtown, responded to this review

Dear Henry M, Thank you very much for your review of the conveniently located DoubleTree by Hilton downtown Wilmington. We apprecate your letting us know about your recent stay. We hope that you stay with us again when traveling to Wilmington Delaware again. Take care, Joanne More 

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Additional Information about Doubletree Wilmington Downtown

Address: 700 N. King Street, Wilmington, DE 19801 (Formerly Spencer Hotel)
Phone Number:
Location: United States > Delaware > Wilmington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree Wilmington Downtown 3.5*
Number of rooms: 219
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Also Known As:
Doubletree Wilmington Downtown Hotel Wilmington
Hotel Style:
#4 Romantic Hotel in Wilmington
#6 Business Hotel in Wilmington

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