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Doubletree Wilmington Downtown

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700 N. King Street, Wilmington, DE 19801 (Formerly Spencer Hotel)
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1 room 1 guest
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Doubletree Wilmington Downtown
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459 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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    (124)
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    (71)
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Salisbury, Maryland
1 review
5 of 5 stars Reviewed yesterday NEW

I am by no means a city "person". It was very easy to find, VERY easy to park! Then I received such a warm welcome from Shannon. He was so personable and kind. After chatting about customer service the night manager, James, joined our conversation. They were just so nice and such a great team together. I work for a... More 

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Pasadena, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The hotel staff were exceptionally nice. I had made my reservation for the wrong day and the staff took care of my mistake. The food at the restaurant was delicious. There was no one in the restaurant, so the waitress gave me all of her attention.

Review collected in partnership with DoubleTree by Hilton

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Columbia, Maryland
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My afternoon meeting was cancelled and I went to the hotel to inquire as to when a room might become available for an early check-in and i was delighted to be handed a key. When I went to the front desk to inquire about a cab to my dinner meeting I learned that the Doubletree Downtown Wilmington has a shuttle... More 

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Lauren P, Director of Rooms at Doubletree Wilmington Downtown, responded to this review

Brian, thank you for your review! We are so happy that we were able to accommodate all of your needs, and that you enjoyed your stay with us. We do our best everyday to make sure our guests are provided with a seamless and convenient travel experience, and we hope to welcome you back soon! More 

San Antonio, Texas
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Mrs. Polly took are of everything from start to finish! she is wonderful. Every time we have an event here, she makes sure it goes off without a glitch! Very organized. The event staff should be very proud to have her in charge. Charles in banquets did a great job at getting all the details of the room set in... More 

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Lauren P, Director of Rooms at Doubletree Wilmington Downtown, responded to this review

Katherine, thank you for choosing us to host your event! We're so glad to have been able to provide you and your guests with a memorable experience, and thank you for taking the time to review it! I will be glad to share your comments with the team, Polly and Charles in particular. Providing our guests with an exceptional experience... More 

Wilson, North Carolina
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

From the time we drove up to the hotel till the time we left it was a great experience. The doorman greeted us with a smile and did not fail to address our every need. The front desk staff was warm, friendly and informative. The room was large, clean and up to date. We chose to have room service –... More 

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Lauren P, Director of Rooms at Doubletree Wilmington Downtown, responded to this review

Mark- we're so glad to hear that you enjoyed your stay, almost as much as we enjoyed having you as our guest! Thank you so much for your thoughtful review. We look forward to welcoming you back soon! More 

Boston
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Clean comfortable rooms, friendly staff and good location if you are visiting downtown for business. The nearby historical district is beautiful, unfortunately, if you travel one block east or west it's not a very nice area. If you have to visit the area, this hotel is your best option.

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Lauren P, Director of Rooms at Doubletree Wilmington Downtown, responded to this review

Thank you for taking the time to review your stay with us! We're so glad to hear that you enjoyed your time at the DoubleTree Downtown Wilmington, and we look forward to welcoming you back on your next visit to the area! More 

London, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

This hotel is not in a nice part of town and definitely not worth the money charged! Had dirty pillows and room smelt of damp. Breakfast was not included in the expensive room price. Overall, not good value for money.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Lauren P, Director of Rooms at Doubletree Wilmington Downtown, responded to this review

Sonal- thank you so much for taking the time to review your recent stay. We are truly sorry to hear of your disappointment with the cleanliness in you guestroom. We understand how critical this is to our guests, and this is unacceptable and uncharacteristic of our presentation. I will personally follow up with our Housekeeping team to address your concerns,... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

We requested a feather free room and in the whole hotel they couldn't provide a foam pillow or a feather free blanket. The manager could not resolve the problem except to give us a free breakfast coupon; this doesn't make up for lack of sleep. No apology until we called HiltonHonors. Honors did nothing for us even though I'm a... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Lauren P, Director of Rooms at Doubletree Wilmington Downtown, responded to this review

Thank you so much for your review. While we truly wish your experience with us was a better one, I want to personally thank you for your feedback. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize that there were no feather-free bedding items available. As well,... More 

Rochester, NY, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Overall this Doubletree in Wilmington provided excellent service. There are two things I'd like to share. 1. the lobby computer only has 2 to use and one was out of order. I'd like to see them in a room and fixed prior to a large group of people come to the hotel. Knowing in advance of this conference. They should... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Lauren P, Director of Rooms at Doubletree Wilmington Downtown, responded to this review

Judith, thank you for your feedback. We're thrilled that you enjoyed your stay with us, and we appreciate your comments regarding the business center. We're terribly sorry for any inconvenience caused by this issue, though I assure you the computer has been fixed, and the concern rectified. We apologize that this was not taken care of during your stay. Thank... More 

Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very Friendly staff. The rooms were a nice size and very clean. Pool was in center and nice size and clean Worked great for us Not a lot in the immediate area ~ that wasn't an issue for us as we were here for a tournament and had a family gathering Parking was plentiful as well

Was this review helpful? Yes
Lauren P, Director of Rooms at Doubletree Wilmington Downtown, responded to this review

Thank you so much for your review, Eileen. We are overjoyed that you enjoyed the time you spent with us here at the DoubleTree Downtown Wilmington, and we hope to welcome you back again soon! More 

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