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All 12 Wilmington hotels

Doubletree Wilmington Downtown

3.5 of 5 Hotel   |   700 N. King Street, Wilmington, DE 19801 (Formerly Spencer Hotel)
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Doubletree Wilmington Downtown

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66%
Ranked #6 of 12 hotels in Wilmington
A recent review
5 of 5 stars reviewed yesterday
Christine B Philadelphia, United States
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261 people have reviewed this hotel

Traveler rating
    65
    103
    53
    29
    11
See reviews for
45
47
27
114
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Russian first
  • Spanish first
  • Any
English first
Philadelphia, United States
1 review
5 of 5 stars Reviewed yesterday NEW

My stay began with a warm smile and warm cookie. James at check-in was wonderful. The room was quiet, clean and spacious. Parking was attached to the hotel and very reasonable and convenient. It was a great stay. Thank you James.

Review collected in partnership with DoubleTree by Hilton

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1 review
4 of 5 stars Reviewed 1 week ago

I didn't feel like the coffee in the room should be an additional charge. Other than that, it was a nice stay. I enjoyed the Convention and was glad i could take time to come to room because my ankle was injured and I was on crutches, so I think is was an okay stay.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Thank you for telling us about your stay. I am glad to hear you enjoyed your time with us. In room coffee is complimentary to all of our guests and I do apologize if you were misinformed. We do hope to see you again in the future and hope your ankle feels betters. Sincerely, Alan Filer General Manager alan.filer@hilton.com More

Arlington, Virginia
Contributor
18 reviews 18 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Other then it's proximity to the federal courthouse and the price there's not much to recommend this hotel. The lobby is depressing and the rooms are old and outdated. The people at the front desk were nice, but I'm unlikely to stay here again.

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AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Thank you for taking the time to write a review on TripAdvisor. I am sorry to hear that you thought the hotel was outdated. While the hotel is an older building there have been many changes over the last 2 year with many more to come over the next year and a half. We are continually upgrading different areas of... More

Travelers are raving about these Wilmington hotels

Woodbridge, Virginia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The only reason why I say it was just ok, is because the people next door to us made a lot of noise. The front desk was really nice when I checked in and out. I forgot my toothbrush and they has one sent to my room. If it wasn't for the noisy people next door,it would have been very... More

Review collected in partnership with DoubleTree by Hilton

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AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Najeray, Thank you for writing a review on TripAdvisor. I am glad to hear we were able to provide you with great service. I do apologize for the challenge you encountered with noise. We do hope to see you again in the future and please do not hesitate to call down to the desk if noise is ever an issue.... More

1 review
3 of 5 stars Reviewed 1 week ago

Front desk staff was pleasent and friendly. Room lacked a microwave, which we had to request. Hot water was not available at check-in, due to repair work. Pool was not available either, and we had planned to use it. We had to request compensation for these inconveniences, so we suggested breakfast coupons for our family of 4, which were provided.... More

Review collected in partnership with DoubleTree by Hilton

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AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Sharon, Thank you for taking the time to give us feedback. I do sincerely apologize for the challenges you encountered during your stay. We did have some unfortunate things happen on that weekedn with the pool pump motor seizing and having to make an emergency repair to a water valve that afternoon. I am glad to hear you still enjoyed... More

Charlotte, North Carolina
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall, very convenient location, reasonable price, but a little dated (especially the elevators), and not the cleanest hotel I've stayed in. Receives heavy conference traffic, and you have to pay for parking (although only $10/day). Probably won't be my first choice, but would stay there again for a simple overnight trip for convenience.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Thank you for taking the time to provide feedback on your recent stay. While glad to hear your stay was satisfactory, I do sincerely apologize for any challenges you encountered with cleanliness. Lack of cleanliness is unacceptable to us as it is to our guests. I would like to know about those challenges. If you have a moment to contact... More

Wilmington, DE, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

From the moment i checked in until the time i checked out was terrible service. I ate breakfast saturday morning in the rest. the service was terrilbe, the watriss, couldn't give me a receipt for my bill which she added on her phone caculator.....make me wonder where did that money go since it was not a receipt and i did... More

Review collected in partnership with DoubleTree by Hilton

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AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Darrell, Thank you for taking the time to write a review on TripAdvisor. I was glad to hear that you spoke with Matt, our assistant general manager, as we do want to provide all of our guests great guest service. I was on property on Saturday morning that particular weekend and do know that our computer system was down for... More

New York City, New York
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

When we came in after a business meeting and were exhausted, the staff was so kind and handed us a warm cookie. We really appreciated all the help we received during our stay. It was convenient to our meet ins We will definitely stay there again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Thank you for taking the time to write a review on TripAdvisor. Our guest feedback does mean a great deal to us and I very happy to hear you enjoyed your stay. I am very lucky to have a great team that does care about our guests. We look forward to seeing you again. Sincerely, Alan Filer General Manager More

Wilmington, DE, Uganda
1 review
2 of 5 stars Reviewed 3 weeks ago

I first spoke with two Doubletree staff members over the phone prior to being directed to the reservation desk. Both informed me that there was a bereavement rate available for the requested night. However, when I arrived, the front desk clerk stated that he had never heard of such a rate. Due to the late night check in, I requested... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Juan, Thank you for taking the time to let us know about your stay. I sincerely apologize for the challneges you encountered as these are things that we expect none of our guests to have to encounter. The different rates for the hotel change daily, and many of those particular rate plans are not always available depending on demand on... More

Wilmington, DE, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Unfortunately, we were in a room next door to the electrical equipment. I slept very poorly and in fact did not enjoy being in the room at all for any length of time - the loud humming/buzzing noise (sounded like a very large transformer) was very annoying and intrusive. The staff was uniformly friendly and helpful, and the amenities, facilities... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review

Leigh, The hotel appreciates you taking the time out to write a review. We are glad to hear the staff was friendly, I know they do take pride in providing great guest service to our guests. I sincerely apologize for the challenge you encountered due to room location. We are currently working with our owners to try and rectify that... More

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Additional Information about Doubletree Wilmington Downtown

Also Known As:
Doubletree Wilmington Downtown Hotel Wilmington
Doubletree Wilmington Downtown Hotel
Doubletree Wilmington
Address: 700 N. King Street, Wilmington, DE 19801 (Formerly Spencer Hotel)
Phone Number:
Location: United States > Delaware > Wilmington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Wilmington
#5 Family Hotel in Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Wilmington Downtown 3.5*
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