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Doubletree Wilmington Downtown

3.5 of 5 700 N. King Street, Wilmington, DE 19801 (Formerly Spencer Hotel)
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Doubletree Wilmington Downtown
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Doubletree Wilmington Downtown
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374 reviews from our community

Traveler rating
    107
    144
    76
    34
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Castle, United States
1 review
5 of 5 stars Reviewed yesterday NEW

My stay was excellent. The room was clean neat and the temperature was right. That was my first time staying in the Double Tree hotel. I think when I decide that I need a getaway I will definitely make my reservation at the Double Tree.

Review collected in partnership with DoubleTree by Hilton

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Baltimore, Maryland
Top Contributor
53 reviews 53 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

this is an older property..the furniture is chipped and somewhat soiled in places. The staff is very pleasant and welcoming.. it is just that the hotel was a bit of a disappointment. We stayed in an executive room.. it had the amenities, however, the bed seemed like it was just a mattress with a padded mattress cover .. nothing to... More

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Wayside NJ, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very nice hotel, conveniently located. Garage self-park on premises/easy hotel access. The warm cookie was a real treat at check in. Hotel has all amenities, you really don't have to leave. Food is very good, staff attentive.

Review collected in partnership with DoubleTree by Hilton

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Matt L, Manager at Doubletree Wilmington Downtown, responded to this review

Dear Barbara, Thanks so much for the nice comments about your visit to the hotel. I will be certain to pass them on to the staff! I hope you will have the opportunity to stay with us in the future! Best Regards! Matt Lewis Asst. General Manager More

Dallas, Texas
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

I'm still stuck at this hotel for this business trip. By here was no hot water at 7 am on a cold day. Bi called downstairs, they don't bother to call you back and tell you what's needed. When I called back, they're completely unapologetic about NO hot water and the inconvenience! Yes, the pilot can go out but no... More

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Matt L, Manager at Doubletree Wilmington Downtown, responded to this review

Dear Disappointed Guest, You have every reason to be upset with your visit to the hotel. The past few days have been very difficult for us due to the mechanical issue we are having concerning the lack of hot water. I am also disappointed that our front desk seemed to be unsympathetic to you when you called. Things sometime happen... More

Lawrence
2 reviews
5 of 5 stars Reviewed 1 week ago

Hotel was an excellent value and just a short walk from the World Cafe Wilmington. It was great to arrive after seeing Winterthur, check in then walk to the World Cafe to enjoy an evening of great music. The quick walk back, a good night sleep, and breakfast provided a wonderful outing.

Review collected in partnership with DoubleTree by Hilton

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Matt L, Manager at Doubletree Wilmington Downtown, responded to this review

Dear Jack, Thanks so much for the nice comments about the hotel and your recent visit. We do have such a great location so close to many wonderful venues like the World Cafe Live and the fabulous Grand Opera House. Hopefully, we'll see you again in the future! Matt Lewis Asst. General Manager More

Rutlege, United States
1 review
4 of 5 stars Reviewed 1 week ago

I seem to remember they renovated and took over about 8 or 9 years ago. It's a first time I've stayed here since and I'm impressed with how well they did sprucing up an aging property. I didn't do much but sleep here as I was working deep into the night but I enjoyed my hotel experience....

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Matt L, Manager at Doubletree Wilmington Downtown, responded to this review

Dear Robert, Thanks for the comments concerning your visit to the hotel. I am happy you had an enjoyable stay but hope next time you will be able to enjoy more of what the hotel and the surrounding area have to offer. Best Regards! Matt Lewis Asst. General Manager More

Houston, Texas
Top Contributor
51 reviews 51 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Needs improvements Pros: Location, if you need to be in downtown Wilmington and in proximity to the rail station. They accommodated request for a different room. Bed/mattress quality was good. Cons: Many. The hotel needs face lift. Too outdated. Service was mediocre. Every day it was something to complain about. One day the room was not vacuumed and the sink... More

Was this review helpful? Yes
Matt L, Manager at Doubletree Wilmington Downtown, responded to this review

Thanks very much for your feedback. I apologize for the challenges you encountered during your stay. Although you stated they were annoying little issues, our goal is for our guests to have no issues and to exceed your expectations. We fell short on this occasion and hope we have the opportunity in the future to regain your confidence in our... More

Contributor
17 reviews 17 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stay in Hilton hotels almost every week and you can do much better than the DT downtown. The hotel itself is not bad, but the employees really ruin it for this place! This is my second time staying here within a month and I had very consistent interactions. If you go up to the desk you are inconveniencing them.... More

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Matt L, Manager at Doubletree Wilmington Downtown, responded to this review

Dear Vince, Thanks for your visit to the hotel and I apologize for the difficulties you encountered while being with us. I am disappointed with the poor customer-focus attitude you received and can assure you that your issues will be discussed with the appropriate staff members. I do appreciate your nice comments about the bartender and the food served in... More

Oak Park, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The first room I was put in 819 was adjacent to the elevators and I had to listen to a rolling "thunder" type noise all night long. When I asked to switch I was told it may only be possible, not guaranteed. The room I was moved to had 2 double beds opposed to a King bed, the air conditioning... More

Review collected in partnership with DoubleTree by Hilton

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Wilmington, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I arrived and found out that the hotel was fully booked. Upon entering my room, it became apparent that the previous occupant had been smoking cigars in the room. Management apologized and did what they could under the circumstances. Staff friendly and helpful.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Matt L, Manager at Doubletree Wilmington Downtown, responded to this review

Dear Eloy, Thanks for spending time in our hotel. I appreciate your nice comments and apologize about the "cigar party" in your room prior to your check-in. Of course, the hotel is 100% non-smoking but we occasionally have to deal with those offenders who cannot follow the rules and aren't considerate of others. Please pay us a visit again the... More

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Additional Information about Doubletree Wilmington Downtown

Address: 700 N. King Street, Wilmington, DE 19801 (Formerly Spencer Hotel)
Phone Number:
Location: United States > Delaware > Wilmington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree Wilmington Downtown 3.5*
Number of rooms: 219
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Also Known As:
Doubletree Wilmington Downtown Hotel Wilmington

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