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All 2 Smyrna hotels

BEST WESTERN Smyrna Inn

190 Stadium Street, Gateway North Plaza, Smyrna, DE 19977
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Ranked #1 of 2 Hotels in Smyrna
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Wallace W Gainesville, United States
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74 reviews from our community

Traveler rating
    19
    27
    12
    13
    3
See reviews for
36
11
5
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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    (13)
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  • Sep-Nov only
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Gainesville, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My recent stay with Best Western in Smyrna, Delaware was long and hard but the accommodations were great. The rooms were clean and comfortable. The staff at Best Western, Smyrna was extremely helpful and friendly. We had to stay 2 weeks, so having a clean room and seeing a friendly face everyday was so gratifying. I recommend this motel to... More

Review collected in partnership with Best Western

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Bethesda, Maryland
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I love this spot for early access to Bombay hook National Wildlife refuge. Clean, good breakfast and reasonable prices. It is also convenient to restaurants, stores, donuts and waffles to hit before being at the refuge for sunrise. Snow geese are already there and the mosquitoes are almost gone. Great Fall color.

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Edison, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 10, 2014

Several things in room didn't work-- coffee maker, phone to front desk, etc... Binder of hotel information and local take out menus was greasy and creased with fingerprints... But the worst thing was the staff: unprofessional, sullen, hostile, the opposite of customer oriented... I had a disagreement over check out time (I was requesting grace period of just a couple... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2

Travelers are raving about these Smyrna hotels

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 6, 2014

Called my family at 5AM for no reason. Gross, slimy, hard boiled eggs It was very difficult to make reservations. I was attending a family wedding and i called 5 times before someone knew what I was talking about. Two of the five times I called I spoke to some one in India and they told me they couldn't help... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
York, Pennsylvania
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 5, 2014

I got married in smyrna De on 10/4/14. The hotel was nothing but a hassle. Booking we had over 75 guests. 90% of them had issues with reservations and had to wait several days for an answer just to get the room. Since we had such a large party we rented the conference room. We were told we had it... More

Was this review helpful? Yes 3
Gilbertsville, Pennsylvania
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 24, 2014

My nephew's wedding - Saturday, September 20, 2014. The wedding ceremony was in Middletown, which is about 20 minutes north of Smyrna. I left my house at 12 pm, allowing more than enough time to get to the hotel by 2 pm and get dressed and make it to the 4 pm ceremony. We arrived at the hotel a little... More

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New York City, New York
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 13, 2014

This is a relatively new Best Western Hotel. The accommodations are comfortable and clean. The hotel is on the old Route 13 but situated such that there is no road noise The hotel is located near restaurants and shopping and within convenient access to Route 1.

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United States
1 review
5 of 5 stars Reviewed September 9, 2014

It was very clean, everyone was very nice and it was convenient because there were 2 great restaurants in the parking lot behind the hotel and a grocery store and dollar store plus a dunkin donuts also.

Review collected in partnership with Best Western

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Columbus
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed August 29, 2014

I was booked here by church where I was speaking. I was pleased with the room and all the amenities. The rate during the week was very reasonable. The $25 increase for weekend night was a bit too much. Staff was always available and very responsive to requests. Breakfast was average, but adequate. The in room amenities were very nice.

Review collected in partnership with Best Western

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scott p, Manager at BEST WESTERN Smyrna Inn, responded to this review

Mr.Lane L Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Durham
1 review
3 of 5 stars Reviewed August 17, 2014

Good, clean hotel with places to eat close by. Slowest check-in process I have ever seen. It took us over 20 minutes to check-in and the line was not that long. They need more than one person working at the desk on Friday nights.

Review collected in partnership with Best Western

Was this review helpful? Yes
scott p, Manager at BEST WESTERN Smyrna Inn, responded to this review

Hello Sir, We apologies for your last stay experience with us. Usually we did not happen this issue before, our front desk person try their best to do quick check in but some time we need to take some time to verify the guest identity, so thats why its take some time i am sure you understand the situation. so... More

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Additional Information about BEST WESTERN Smyrna Inn

Address: 190 Stadium Street, Gateway North Plaza, Smyrna, DE 19977
Phone Number:
Location: United States > Delaware > Smyrna
Price Range (Based on Average Rates): $
Number of rooms: 73
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Also Known As:
Best Western Smyrna
Smyrna Best Western

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