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All 2 Smyrna hotels

BEST WESTERN Smyrna Inn

190 Stadium Street, Gateway North Plaza, Smyrna, DE 19977
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Ranked #1 of 2 hotels in Smyrna
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Lane L Columbus
  • Overview
  • Reviews (66)
  • Photos (9)
  • Amenities
  • Q&A
  • Room tips (7)
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66 people have reviewed this hotel

Traveler rating
    17
    25
    12
    11
    1
See reviews for
33
10
3
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Columbus
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I was booked here by church where I was speaking. I was pleased with the room and all the amenities. The rate during the week was very reasonable. The $25 increase for weekend night was a bit too much. Staff was always available and very responsive to requests. Breakfast was average, but adequate. The in room amenities were very nice.

Review collected in partnership with Best Western

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scott p, Manager at BEST WESTERN Smyrna Inn, responded to this review

Mr.Lane L Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Durham
1 review
3 of 5 stars Reviewed 2 weeks ago

Good, clean hotel with places to eat close by. Slowest check-in process I have ever seen. It took us over 20 minutes to check-in and the line was not that long. They need more than one person working at the desk on Friday nights.

Review collected in partnership with Best Western

Was this review helpful? Yes
scott p, Manager at BEST WESTERN Smyrna Inn, responded to this review

Hello Sir, We apologies for your last stay experience with us. Usually we did not happen this issue before, our front desk person try their best to do quick check in but some time we need to take some time to verify the guest identity, so thats why its take some time i am sure you understand the situation. so... More

Dublin, Ireland
Contributor
16 reviews 16 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family stayed with about 50 other Irish. The staff were very nice. Continental breakfast with a waffle machine and also there was a dunkin' donuts literally outside the hotel. It was very central as it was near enough to new york, Washington D.C and six flags Virginia. Overall it was a nice stay.

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scott p, Manager at BEST WESTERN Smyrna Inn, responded to this review

Thank you for your feedback and shred your experience on TripAdvisor. More

Warwick, New York
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 29, 2014

Room was clean and the bed comfortable. My friends used the pool and it was fine. The bathroom was larger than usual. Had a refrigerator in the room which was nice. Air circulator made a funny whiring noise. Breakfast had no hot eggs or meat. I thought the price was average. Overall was fine for one night -would stay again.

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Fall River, Massachusetts
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 25, 2014

You get a clean comfortable room to sleep. For the price, the service should be better, the food should have warm entrees, and there should be more consistently pleasant staff throughout the property. I have been very happy when I have stayed. I have also felt that I got what I paid for. The bedspreads and beds are very firm... More

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Pine Grove, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 16, 2014

Untrained staff behind check in counter. Laundry room service not good at all. Didn't have towels or wash clothes at time of cleaning room, stated will bring them later, had to pick them up myself downstairs.

Review collected in partnership with Best Western

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Travelers are raving about these Smyrna hotels

North Wales
1 review
2 of 5 stars Reviewed July 14, 2014

Upon my arrival, everything seem to be good. Then we discovered a beatle on one of our beds, a spider in the window, the microwave wasn't clean, no housekeeping services on our second day, therefore, after a long day at the beach we returned to an unclean room, called the front desk and ended up going to get our own... More

Review collected in partnership with Best Western

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baltimore, United States
1 review
3 of 5 stars Reviewed July 10, 2014

Not that great of a hotel. The room sizes were off and oddly laid out. I felt like I was sleeping in a bank vault. My room was the first room off of the lobby and I could hear everything. The continental breakfast was a mess. Minimal items and long lines and heaps of trash in the trash cans. Could... More

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed July 8, 2014

During my first night my AC unit was making an extremely loud noise. These things happen from time to time, but it ended up keeping me and my 8 year old daughter up most of the night. As you can imagine I called down to the front desk and I was not in the best of moods. That quickly changed.... More

Review collected in partnership with Best Western

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Smyrna, United States
1 review
1 of 5 stars Reviewed July 5, 2014

The owner of this hotel seems to be wanting the highest profit, with no attention to quality. It's poorly maintained and perhaps understaffed. Public areas are unattractive and not clean. The elevator seems not to have been vacuumed for weeks.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Smyrna Inn

Address: 190 Stadium Street, Gateway North Plaza, Smyrna, DE 19977
Phone Number:
Location: United States > Delaware > Smyrna
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Smyrna
Smyrna Best Western

9 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (2)
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Room/suite (2)
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Pool/beach area (1)
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Dining (1)
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Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Our Property has Elevator Facilities. All Rooms are equip with Coffee Machine,Fridge,Microwave,Iron and Iron Board and Hair Dryer in Bathroom. We Outdoor Pool but Limited Time Frame. ... more   less 
Number of rooms
73

Questions & Answers

Questions? Get answers from BEST WESTERN Smyrna Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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