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Holiday Inn Express Seaford-Route 13

2.5 of 5
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24058 Sussex Highway, Seaford, DE 19973
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Holiday Inn Express Seaford-Route 13
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Ranked #2 of 6 Hotels in Seaford
A recent review
5 of 5 stars reviewed 4 weeks ago
Leslie L Washington DC, District of Columbia
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81 reviews from our community

Traveler rating
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    17
    4
    12
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29
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3
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

After reading the reviews I was a little leery, but I needed something close to the hospital since we were visiting family. So I decided to go by and request to see the room first, before committing to the reservation. Laura was AWESOME! Her personality was welcoming and accommodating. She showed us (Mom & I) a room and assured us... More 

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Buffalo, New York
1 review
1 of 5 stars Reviewed March 17, 2015

I stayed here for two weeks on business and had one problem after another. The first thing I noticed when arriving in my room is that there was three inches of ice accumulated on the freezer portion of the refrigerator. i had to defrost it for a whole day before I could use it (and deal with the water!) Then,... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Seaford-Route 13, responded to this review

Dear Kellie M, Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring this matter to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. Please accept our sincere apologies for falling short of your expectations. We take comments such... More 

Sykesville, Maryland, United States
1 review
5 of 5 stars Reviewed January 25, 2015

We were greeted by the Manager Aleshia, who was the most pleasant young lady and so very helpful and accommodating. We went to our room and were so pleased at the cleanliness and fresh smell of the room. It was tastefully decorated, clean and had the most awesome view of the lake. The Manager, Aleshia suggested some local places to... More 

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David K, General Manager at Holiday Inn Express Seaford-Route 13, responded to this review

Good morning Deborah C, Thank you so much for taking the time to review our hotel and your recent stay. It is always a pleasure to see the staff get recognition for their efforts. We do our best to make each guest experience memorable and Aleshia embodies that philosophy. We look forward to having the opportunity to welcome you back... More 

Pennsylvania
Top Contributor
54 reviews 54 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 7, 2014

I am Holiday Inn Brand loyal when there is a hotel near by where I travel. There is nothing special about this hotel, and its on the south bound lane of 13. There is an Applebee's and Texas Road House near by. The room appeared to be smaller than usual, and I thought the walls were really thin. I could... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Seaford-Route 13, responded to this review

Dear TBRD113, Thank you for your recent stay with us and for reviewing our property. I appreciate your loyalty for choosing us for your lodging needs. I am happy that you found our staff friendly and accommodating. On the other hand, please accept our sincerest apologies for any inconvenience the noise challenges and the housekeeping services may have caused you... More 

Senior Contributor
41 reviews 41 reviews
29 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 18, 2014

Holiday Inn Express are my favorite hotels, and this one did not disappoint. Courteous staff, clean lobby and room. Very comfortable bed, spotless bath and the A/C worked perfectly. I have yet to be let down by the H.I. Express hotels. Great place to lay your head with no annoyances.

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Pennsylvania
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 4, 2014

Looks like an older hotel. Saw a long hair when I pulled the bed sheets down. There was candle wax running down the wall and on the carpet of my hotel room. I decided at one point to stop looking at my room with great detail as I was scared what I might find. Walls were thin. I could hear... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Seaford-Route 13, responded to this review

Dear Eva L, Thank you for taking the time to leave a comment. I am glad to read that you appreciate our friendly staff. However, I am sorry the cleanliness of the room and room accommodations did not meet your expectations. I apologize for this and have conveyed your comment to the appropriate department for improvements needed. Again, thank you... More 

Wilmington, Delaware
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 2, 2014

Nicely updated hotel convenient to lots of stores and restaurants. Excellent staff - very helpful on providing suggestions on local restaurants. Good breakfast. Also loved the fact that the coffee was available 24/7!

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Southampton England
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 27, 2014

My wife and I were on a short break so only stayed one night. Our room was very large with a lovely view over the lake. The bed was great, the armchair and desk chair were very comfortable unlike many Hotels we have used. Breakfast is included and was of a good standard, with staff at hand to deal with... More 

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Marlton, New Jersey
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 24, 2014 via mobile

We stayed for one night while visiting for a family affair & reserved the very last room. King bed was amazingly comfortable & the bathroom & shower were clean clean clean! Very important. You never know what to expect, especially in a town that isn't a tourist destination. We were pleasantly surprised & this was right down the street from... More 

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va
Top Contributor
59 reviews 59 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 6, 2014

We always stay at Hiltons and Hamptons, but decided to stop here because of the outdoor pool. It is a very clean place and the free breakfast is a nice surprise as I though only Hamptons did this. The beds are not as comfortable as the other place, rather hard. There is a lot of traffic noise, so be prepared... More 

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