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Holiday Inn Express Seaford-Route 13

2.5 of 5
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24058 Sussex Highway, Seaford, DE 19973
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Holiday Inn Express Seaford-Route 13
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92 Reviews from our TripAdvisor Community

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Traveler rating
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    28
    21
    7
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34
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Virginia Beach, Virginia
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First, let me start off by saying the hotel is average at best. My family and I stayed on the fourth floor in a corner room, overlooking the pool and Route 13. We were in a suite. It had ample room for my wife and I, and provided a pull out sofa for the kids. Double flat screens were a... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Seaford-Route 13, responded to this review

Dear Michael G, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. We are truly sorry for the inconvenience the condition of the toilet and dining experience may have caused you. The... More 

Elkridge, Maryland
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 14, 2015

We booked Holiday Inn Express in Seaford, Delaware for a family gathering for the July 4th . We had to book 2 days instead of the 1 day we wanted. I guess it was due to the "Holiday" that allows hotels to force travelers into booking more than 1 day. Upon check in, our room was dusty, dirty,a dead bug... More 

Was this review helpful? Yes 5
IHGCare, Guest Relations Manager at Holiday Inn Express Seaford-Route 13, responded to this review

Dear passinthru100, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean, and superior accommodations. However, it is disappointing to know that the condition of the room received and the billing discrepancy caused your stay... More 

Travelers are raving about these Seaford hotels

Laconia, New Hampshire
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed July 14, 2015

A quick stop on a road trip to FL. What you would expect from a Holiday Inn Express: friendly staff, clean rooms, clean and well-stocked breakfast area. We arrived late (7PM) and were offered discount tickets for nearby restaurants. I love the pillow options. Every bed has 2 soft and 2 firm pillows which are very comfortable.

Was this review helpful? Yes
Neutral Bay, Australia
Level Contributor
140 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed June 29, 2015

Stayed here for one night as I couldn't get accommodation in Rehoboth Beach and was travelling to Baltimore the next morning. Hotel was ok although it was very dated! The room was extremely hot should you not want to use the air conditioner and the window would not open which was annoying! The motel was full of little league players... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Seaford-Route 13, responded to this review

Dear eeliechick, Thank you for taking the time to write a review about our hotel. I sincerely apologize for any inconvenience you may have experienced with our air conditioning system and with the noise levels. Rest assured that these concerns are duly noted. I am confident that our management will continue to do their best to ensure a comfortable stay... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 25, 2015

We booked here as part of a local baseball tournament with our team. The place does not even offer 2 Queen beds, but doubles? It was just built a few years ago! It's 2015, no new hotel should be fitted with double beds! Thinking about moving across the street to the Hampton inn, they have queen beds! My kids don't... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Seaford-Route 13, responded to this review

Dear Jmarsh15, Thank you very much for taking time to share your opinion on your recent stay. We’re would like to apologize that we did not meet your expectations regarding our bed sizes. We do value your feedback as it allows us to identify the areas for improvements and we wish to inform you that we are constantly upgrading our... More 

Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 23, 2015

First things first....and the first thing I noticed before entering my room here was how accommodating the front desk staff is to customers. You would expect this to be fundamental in the hospitality industry but we all know that a lot of hotels forget how to be accommodating. Next stop; room check. My room was a double queen bed, and... More 

Was this review helpful? Yes
Harpers Ferry, West Virginia
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 21, 2015

Stayed here for the weekend for the NASCAR race at Dover. Decent hotel but not as nice as some other Holliday Inn Express I have stayed at. OK breakfast with good cinnamon rolls. Rooms were nice but nothing special. Ask for a high floor room on the back side of the hotel for a view of the river. Would stay... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Seaford-Route 13, responded to this review

Dear Go_Fish22, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am happy that you liked our breakfast, especially the cinnamon rolls. On the other hand, I am sorry we fell below your expectations on some aspects of your stay. We appreciate your feedback as this is our best resource for... More 

Washington, DC
Level Contributor
108 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed June 20, 2015

We stayed at this hotel one night, when checking on a home we are building in the area. The room was clean, the linen very fresh and it seemed well maintained. The room had a microwave, fridge and a shocking number of TV channels available with great reception. The room had a water view in back, but the windows are... More 

Was this review helpful? Yes
West Hartford, Connecticut
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 6, 2015

We spent one night on our way to Va. Beach. Clean, Friendly and my son wanted to make sure I mentioned a great breakfast. Would do again if in area. Breakfast area was clean and on a Sunday morning no rush to close it up.

Was this review helpful? Yes
Baltimore, Maryland
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 1, 2015

Okay for an over night stay but not worth the money. However, understandable when there's not much competition in the town. Staff was courteous, rooms clean and beds were very comfortable. The kids went down thirty minutes before breakfast was suppose to be over, but all the food was gone.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Seaford-Route 13, responded to this review

Dear Angel D, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff, cleanliness and the bed. However, we’re sorry we fell below your expectation regarding breakfast. We will address this concern. I assure you that the feedback of our hotel... More 

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