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Atlantic Sands Hotel & Conference Center

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101 North Boardwalk, Rehoboth Beach, DE 19971
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1 room 1 adult
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Atlantic Sands Hotel & Conference Center
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466 Reviews from our TripAdvisor Community

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There are newer reviews for Atlantic Sands Hotel & Conference Center
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Washington DC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 13, 2012

Unfortunately there are no excellent hotels in Rehoboth, that is, hotels that can tick all the boxes: location, service, quality of furnishings/fittings and amenities. So, you need to keep that in mind when selecting your accommodations. The Atlantic Sands is certainly no Ritz Carlton, not even a Marriot or Hilton, even though you are paying roughly the same for a... More 

Helpful?
6 Thank Larissa B
SandsStaff, General Manager at Atlantic Sands Hotel & Conference Center, responded to this review

We appreciate constructive criticism and the senior management of The Sands is taking steps to improve the guest experience from check-in to check-out, including housekeeping, pool supervision and more. We are also planning some renovations and upgrades to portions of the property, all in an effort to improve the comfort and satisfaction of our valued guests. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed August 5, 2012

The Atlantic Sands Hotel in Rehoboth Beach, DE needs to be renovated and/or rebuilt. When we first checked in, the keys we received did not work. When we had spoken wih other guests, this issue was common. Throughout the hotel, there were many ceiling leaks that were not taken care of. All the staff did was put trash buckets under... More 

Helpful?
7 Thank sassanovamova
SandsStaff, General Manager at Atlantic Sands Hotel & Conference Center, responded to this review

Management has taken the measures necessary to rectify an unexpected sprinkler system malfunction which caused minor leaks in a few locations within the hotel last week. As a landmark beachfront hotel since the 1950’s, it is our goal to provide warm and friendly service with comfortable accommodations to all of our guests. Admittedly, particularly when we are fully booked as... More 

Travelers are raving about these Rehoboth Beach hotels

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 5, 2012

The location and free parking contribute to the higher rating of this review. If you have kids and want a weekend at the beach this is an excellent choice. Its convenient, has a pool, and is on the boardwalk where your kids EXPECT to be on a sat night in Reheboth. We called at the very last minute and so... More 

Helpful?
Thank Julie C
SandsStaff, Manager at Atlantic Sands Hotel & Conference Center, responded to this review

Thank you for recognizing our friendly staff and the value of the Atlantic Sands Hotel. Ocean front, on the boardwalk, with MoJo’s Coffee Shop, the Atlantic Seafood Grille, Atlantic Boardwalk Café and Fusion Day Spa & Salon on site, along with our beautiful and refreshing pool, we offer a family-friendly experience that has been enjoyed by many for decades. While... More 

New York City, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 3, 2012

When we walked in the lobby their was no air conditioning, and the staff was very cranky and rude. It took 5 hours to check in. Our room, which was a suite, was very dirty and looked like it had been months since it was last cleaned. The beds were nasty looking and the mattresses were lumpy. The bathroom was... More 

Helpful?
7 Thank Coffee132
SandsStaff, Manager at Atlantic Sands Hotel & Conference Center, responded to this review

The Atlantic Sands Hotel takes pride in its housekeeping staff and stands by the fact that every room is cleaned thoroughly and receives fresh linens every day. Recent expenditures by management included an upgrade of wi-fi service throughout the hotel and final adjustments to that new system have been taking place over the last several days. Every overnight guest room... More 

Pennsylvania
Level Contributor
260 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
2 of 5 stars Reviewed August 1, 2012

Problems began at check in and just continued through the trip. When we called to book the room we were told it was an ocean front room. When we got to the front desk and began the process, we tried to confirm the oceanfront room and were told the hotel did not even have oceanfront options. They had ocean view... More 

Helpful?
6 Thank 1blessedmomma
SandsStaff, Manager at Atlantic Sands Hotel & Conference Center, responded to this review

We are pleased that this reviewer acknowledges the cleanliness of our hotel and our fantastic location! We do require room key access to our ice machines so that ice is available for our overnight guests. We regret that using a key card seemed inconvenient; it prevents those who have access to our beachfront hotel, but are not staying here, from... More 

Reston, Virginia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed August 1, 2012

This place...is horrible. There is no reason why any establishment that charges ~$350 a night should be in this terrible condition or should provide such terrible customer service. I will say that In the end, after MUCH frustration and nearly four hours of our very short vacation wasted on negotiating with management, they did eventually take care of us, but... More 

Helpful?
9 Thank Kelly M
SandsStaff, Manager at Atlantic Sands Hotel & Conference Center, responded to this review

Could not have been worse… When reservations are made, guests are advised that check-in time is 4 p.m. Early check-in is not generally possible because our Housekeeping staff needs time, following checkout at 11:00 a.m., to thoroughly clean the rooms and change the linens. Guests who arrive early are advised again that check-in time is 4 p.m. and that, only... More 

Columbia, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 26, 2012

When I checked in they had me for a King suite. I was suppose to have the Ambassador King Suite. They Said that if I booked any where on line it always makes mistakes. They put me in a Ambassador Corner King which was 100% better than the King suite but smaller. Did not reduced the price of $ 365... More 

Helpful?
2 Thank Bubby64
Bellefonte, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 26, 2012

We visit Rehoboth Beach annually and have stayed at the same hotel for many years. We were ready for a change and decided to try Atlantic Sands. After reading so many negative reviews, I was nervous about our decision. However, we found the staff very helpful, our room was ready upon arrival (which was earlier than the check-in time) and... More 

Helpful?
1 Thank Barbie W
Washington DC, District of Columbia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 22, 2012

I was very hesitant to go there due to all those negative reviews. We were there last week. I am usually very picky with hotels as I have little kids and I want my weekends or vacation ..RELAXED. I booked this hotel at the last moment. I got a nice oceanfront room with two queen beds. Room was ready when... More 

Helpful?
1 Thank sndu
Stevensville, Maryland
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 22, 2012

We enjoyed our stay at the Atlantic Sands. The staff was very firendly and welcoming. The room was clean but could use some updating. The matress was so so. The location can't be beat being only steps from the beach and boardwalk. The oceanside pool was clean and refreshing after a hot day on the beach. The tiki bar is... More 

Helpful?
1 Thank Debbie41388
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