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Holiday Inn Express Rehoboth Beach

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19953 Shuttle Road, Rehoboth Beach, DE 19971
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Holiday Inn Express Rehoboth Beach
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222 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Rehoboth Beach
See the most recent reviews
Brooklyn, New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 14, 2010

Great location, with shuttle service to the beach. Very good breakfast, housekkeeping is very efficient. Fridge and microwave in room came in handy and the pool is nice. Staff is helpful and friendly. Only problem is the tile floors are extremely slippery when wet and combined with the high bathtub walls are very hazardous. People should be warned of this... More 

Was this review helpful? Yes 1
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review

Dear Valued Guest: As with any guest comments received via trip advisor and other traveler review sites, we fully rely on the experiences of our guests to aid us in creating the safest and most enjoyable stays possible. After reading about your stay, I believe I owe you an apology for not providing you with that feeling of safety. I... More 

new york
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 19, 2010

Stayed here in Aug 2010 with baseball team. The rooms comfortable and clean. Breakfast sufficient, and the staff EXCEPTIONAL!. Although our group had a unfortunate happening in the parking lot, someone keyed all our cars...We would definately stay here again due to the fact that the Staff was so professional and accomodating.

Was this review helpful? Yes 1
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review

Dear Levittownlightning, After the major unfortunate incident which ocurred with the keying of your vehicle while park in our parking lot, I was delightfully suprised and happy to read that the situation did not dampen your opinion of our property or your stay with us. Each of you had handled the situation with such grace and understanding. When it ocurred,... More 

Pittsburgh, Pennsylvania
1 review
4 of 5 stars Reviewed August 18, 2010

our stay was great, all the employees were super but if you have never visited rehobeth beach think twice for i have found the visitors to be extremely rude and ill manored

Was this review helpful? Yes
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review

Dear friendly_10, Thank you for taking the time to share your experience during your visit to our property and the Rehoboth Beach area. Our Holiday Inn Express team members welcome any feedback from our guests. We utilize experiences, such as yours, as a learning and growing experiences to aid us in providing a relaxing, joyful visit. I was sadden to... More 

Berwyn, Pennsylvania
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed July 6, 2010

My wife and I often stay at a "boutique hotel" in Lewes, but at the end of June we wanted to take our boys (10,12,14) to the beach so we tried this hotel. It was perfect for the 5 of us in every way. For the 4th of July weekend, my wife and I could get away by ourselves and... More 

Was this review helpful? Yes 1
Bel Air, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 24, 2010

hotel is clean, people were nice. Breakfast was fine. Nothing too fancy. stuff was always enough.

Was this review helpful? Yes 2
East Stroudsburg, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 18, 2010

My husband and I were traveling with 4 young children, one of them an infant. What could have easily been a stresful trip was made easy as can be thanks to the friendly, helpful staff. The hotel was clean. The room was spacious and comfortable. The location was ideal for getting to our baseball tournament and also for spending time... More 

Was this review helpful? Yes 2
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review

Dear Conlimalfi, We are delighted you took the time to share your experience with our property. Our staff is dedicated to providing the best possible experience for our guests and to receive the recognition of their efforts is genuinely appreciated. We look forward to assisting you with any future accommodation needs you may have as a sports team group and/or... More 

Maryland
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed April 27, 2010

Expensive compared to other hotels nearby, particularly for off season. Hall carpets very dirty looking and stained. Room carpet looked dirty. Stuffy room, had to run fan or a/c which was very noisy. Breakfast is nasty. Lots of it in the trash along with all the styrofoam plates and plastic utensils. Very non-green. Powdered eggs and greasy sausage do not... More 

Was this review helpful? Yes 1
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review

Dear Gardener, Thank you for taking the time to express your disappointment with our hot breakfast buffet and an apparent stained carpeting. We take tremendous pride in our recent 7 figure renovation which included all carpeting thoroughout our property. Perhaps the stain was a recent spilled beverage stain we had not had the opportunity to clean? Intercontinental Hotels Group are... More 

Baltimore, MD
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed April 18, 2010

Booked the hotel based on the reviews here and was not disappointed. In fact the hotel exceeded my expectations in every way. It is obvious that everyone who works here takes extreme pride in their work and is committed to complete customer satisfaction. All the staff were friendly and helpful-especially the lady in the breakfast room who was constantly moving... More 

Was this review helpful? Yes 1
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review

Dear Irishgalinabq, We sincerely appreciate the time you took to share your experience with other travelers. The detail you provided from your visit, I believe, will help travelers when making their decision for their lodging needs while visiting the Rehoboth Beach area. We do apologize for the inconvenience you experienced that was caused by our overhead air condition condensors dripping.... More 

Baltimore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 10, 2010

I’m somewhat of a regular and wanted to take a few minutes to let you know how much I thoroughly enjoy staying at your hotel. I can always count on the utmost in cleanliness, comfort and friendliness. I mostly want to give praise to “everyone” who works for you for their outstanding efforts they all put forth in making my... More 

Was this review helpful? Yes 1
ChrisBerg, Director of Sales at Holiday Inn Express Rehoboth Beach, responded to this review

Dear Atlantisjim: Thank you so much for your review and your continued patronage of the Holiday Inn Express! I know your time is valuable so please accept my sincere thanks for your feedback and the advice you've given to fellow travelers. Our team members love to hear when their best efforts are recognized so I'll be sure to share your... More 

Rehoboth Beach, Delaware
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 5, 2010

This hotel was right in the middle of everything. It is close to the outlets and also downtown Rehoboth Beach. The staff was very nice from the time we checked in until we checked out. I would definitely recommend this hotel and also stay there again. Also a great value and very clean!

Was this review helpful? Yes 3
DLH19971, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review

Dear Deterbear, Thank you for taking the time to share your recent experiences with our hotel during your recent visit to the Rehoboth Beach area.. I am excited to share your comments with our staff as they are eager to hear about our guests experiences during their stay with us. As you mentioned, our location in Rehoboth Beach is prime... More 

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