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Holiday Inn Express Rehoboth Beach

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19953 Shuttle Road, Rehoboth Beach, DE 19971
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Holiday Inn Express Rehoboth Beach
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Holiday Inn Express Rehoboth Beach
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205 reviews from our community

Traveler rating
    86
    76
    22
    10
    11
See reviews for
80
50
9
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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There are newer reviews for Holiday Inn Express Rehoboth Beach
See the most recent reviews
Maryland
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed April 27, 2010

Expensive compared to other hotels nearby, particularly for off season. Hall carpets very dirty looking and stained. Room carpet looked dirty. Stuffy room, had to run fan or a/c which was very noisy. Breakfast is nasty. Lots of it in the trash along with all the styrofoam plates and plastic utensils. Very non-green. Powdered eggs and greasy sausage do not... More 

Was this review helpful? Yes 1
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review

Dear Gardener, Thank you for taking the time to express your disappointment with our hot breakfast buffet and an apparent stained carpeting. We take tremendous pride in our recent 7 figure renovation which included all carpeting thoroughout our property. Perhaps the stain was a recent spilled beverage stain we had not had the opportunity to clean? Intercontinental Hotels Group are... More 

Baltimore, MD
Top Contributor
55 reviews 55 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 18, 2010

Booked the hotel based on the reviews here and was not disappointed. In fact the hotel exceeded my expectations in every way. It is obvious that everyone who works here takes extreme pride in their work and is committed to complete customer satisfaction. All the staff were friendly and helpful-especially the lady in the breakfast room who was constantly moving... More 

Was this review helpful? Yes 1
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review

Dear Irishgalinabq, We sincerely appreciate the time you took to share your experience with other travelers. The detail you provided from your visit, I believe, will help travelers when making their decision for their lodging needs while visiting the Rehoboth Beach area. We do apologize for the inconvenience you experienced that was caused by our overhead air condition condensors dripping.... More 

Baltimore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2010

I’m somewhat of a regular and wanted to take a few minutes to let you know how much I thoroughly enjoy staying at your hotel. I can always count on the utmost in cleanliness, comfort and friendliness. I mostly want to give praise to “everyone” who works for you for their outstanding efforts they all put forth in making my... More 

Was this review helpful? Yes 1
ChrisBerg, Director of Sales at Holiday Inn Express Rehoboth Beach, responded to this review

Dear Atlantisjim: Thank you so much for your review and your continued patronage of the Holiday Inn Express! I know your time is valuable so please accept my sincere thanks for your feedback and the advice you've given to fellow travelers. Our team members love to hear when their best efforts are recognized so I'll be sure to share your... More 

Rehoboth Beach, Delaware
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 5, 2010

This hotel was right in the middle of everything. It is close to the outlets and also downtown Rehoboth Beach. The staff was very nice from the time we checked in until we checked out. I would definitely recommend this hotel and also stay there again. Also a great value and very clean!

Was this review helpful? Yes 3
DLH19971, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review

Dear Deterbear, Thank you for taking the time to share your recent experiences with our hotel during your recent visit to the Rehoboth Beach area.. I am excited to share your comments with our staff as they are eager to hear about our guests experiences during their stay with us. As you mentioned, our location in Rehoboth Beach is prime... More 

Maryland
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 29, 2009

This Holiday Inn is not on the beach, but on the main shopping street near the outlets. It is a short drive to the beach, and a great spot for an off season visit. The rooms are fresh and clean and nicely furnished with comfortable beds, a fridge and microwave. Our room had a table and chairs, as well as... More 

Was this review helpful? Yes 2
New Jersey
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 of 5 stars Reviewed November 14, 2009

Stayed here earlier in the week for a quick getaway before the holidays. Check in was a breeze as I had a reservation, done in all of 5 minutes! Room was spacious and clean as were the bed linens and the bath, a real BIGGEY with the wife as she is in the business! Nice little wet bar and fridge... More 

Was this review helpful? Yes
Milford, Delaware
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 27, 2009

Extremely friendly front desk staff who went out of their way to get us information on specific, but unusual, items of interest. The room is large, nicely equipped and very comfortable. The only slight problem noted was that the towels looked like they had been laundered too often and were showing signs of wear, stringing, etc. The breakfast was very... More 

Was this review helpful? Yes 1
ChrisBerg, Director of Sales at Holiday Inn Express Rehoboth Beach, responded to this review

Dear NoYips: Thank you very much for your feedback and for allowing us to service your recent stay in Rehoboth Beach! Our staff is very proud of our location and the surrounding area and love sharing things to do while you’re visiting. I hope you were able to see a lot of attractions and experience some of our amazing dining... More 

Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed October 24, 2009

Hairs (including pubic ones) in the bed at check-in! A wet, dirty rag on the sink at check-in! A loud trash truck outside my window at 5:30 a.m.! A hard, uncomfortable bed and lousy pillows. My neck still hurts days later! A loud a/c unit in the window. And an anonymous phone call at 8:00 a.m. Overall, a waste of... More 

Was this review helpful? Yes 4
Northeast Pa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 20, 2009

The hospitality of the management and support staff is outstanding. On our last day of vacation Chelsea stayed on the phone with us, while we were driving, to help us find a restaurant she recommended. The room was spacious. We had 2 queen beds and a small kitchen area so we could store anything we purchased. It is very easy... More 

Was this review helpful? Yes 1
ChrisBerg, Director of Sales at Holiday Inn Express Rehoboth Beach, responded to this review

Thank you, NoMossonthestones, for your feedback! We greatly appreciate you taking the time to let fellow TripAdvisors know how your experience was with our hotel. Our staff enjoys making friends out of every guest as well so I'm glad to see we were successful! Chelsea is one of the many customer service stars on our staff and I know she... More 

OH
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 15, 2009

We've stayed there twice two years in a row. This place is spotless with staff that bends over backwards to do anything they can for you, but the beds were like sleeping on granite slabs. The pillows were that cheap crunchy fax down stuff. This is a great hotel, wonderful location, but they we won't stay again unless I know... More 

Was this review helpful? Yes 1
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