Extremely friendly front desk staff who went out of their way to get us information on specific, but unusual, items of interest. The room is large, nicely equipped and very comfortable. The only slight problem noted was that the towels looked like they had been laundered too often and were showing signs of wear, stringing, etc. The breakfast was very... more

Hairs (including pubic ones) in the bed at check-in! A wet, dirty rag on the sink at check-in! A loud trash truck outside my window at 5:30 a.m.! A hard, uncomfortable bed and lousy pillows. My neck still hurts days later! A loud a/c unit in the window. And an anonymous phone call at 8:00 a.m. Overall, a waste of... more

The hospitality of the management and support staff is outstanding. On our last day of vacation Chelsea stayed on the phone with us, while we were driving, to help us find a restaurant she recommended. The room was spacious. We had 2 queen beds and a small kitchen area so we could store anything we purchased. It is very easy... more

We've stayed there twice two years in a row. This place is spotless with staff that bends over backwards to do anything they can for you, but the beds were like sleeping on granite slabs. The pillows were that cheap crunchy fax down stuff. This is a great hotel, wonderful location, but they we won't stay again unless I know... more

Very nice, clean hotel with friendly, efficient staff. Our stay was very comfortable as the hotel is close to the outlets and offers a free breakfast in the morning. This was my family's 3 trip to this hotel and we will continue to come back. more

The hotel was very clean, the staff was very friendly and accommodating! The beds were comfortable and the rooms were large and spacious. It was centrally located to all area attractions and beaches, but just far enough away from the overly "touristy" areas. All in all a perfect mix! Can't wait to come back and stay again! more

I just returned from RB - stayed at the HI Express. Great choice. After reading the reviews, I thought it was a nice place and it was the best!. I don't know where to begin, but I will note that as the past reviews noted, the front desk staff was great everyday. A pleasant hello and smile always! The hotel... more

We had booked one night on hotwire and like the hotel so much that we asked if it was possible to stay another night. No problem and after the reception checked out their best rate, it was not much more than the hotwire rate. I have a temporary walking problem and use crutches at the moment. Don't know if we... more

My family goes to Ocean City, Md. each summer and some years we stop at Rehoboth Beach to do a little shopping on the way and we have stayed at this hotel before and never been disappointed. It has been a couple of years since we were here and they have remodeled since our last visit and the rooms and... more