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Hilton Wilmington / Christiana

#5 of 23 Hotels in Newark
Certificate of Excellence
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100 Continental Dr, Newark, DE 19713-4301
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Hilton Wilmington / Christiana
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Hilton Wilmington / Christiana
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757 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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    (180)
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United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the hotel while attending a lacrosse tournament. We were welcomed warmly. The room was clean and comfortable. It is close to restaurants and not far from the mall, which has even more restaurants. The breakfast was very good and my omelette was perfect. The gym had a good selection of weights and machines. Not too large but... More 

Review collected in partnership with Hilton Hotels & Resorts

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The_Business_Manager, General Manager at Hilton Wilmington / Christiana, responded to this review

Thank you for sharing this review with us and the TripAdvisor community, Kristen. It's wonderful to know how satisfied you were with your hotel experience at the Hilton. We hope you had an awesome time at the lacrosse tournament! We're elated to have been able to provide you with an exemplary hotel visit. We really appreciate your gracious remarks in... More 

Fajardo, Puerto Rico
1 review
1 of 5 stars Reviewed 5 days ago NEW

Hotel needs a total overhall including most of its staff. It is dirty, worn, and feels unsafe. The selection of food at the bar is red neck food. The executive lounge is a joke, and the gym smells so bad, it takes about 10 minutes to adjust to even be able to stay in their. Definately a mold problem

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
The_Business_Manager, General Manager at Hilton Wilmington / Christiana, responded to this review

CC0lumbus, thank you for taking the time to review the Hilton Wilmington/Christiana. We are disappointed to learn you did not have a wonderful stay with us. We will carefully look over your concerns and see what our management team can do about remedying them for the future. It has been much appreciated that you shared this with us; we always... More 

Newark, Delaware
5 of 5 stars Reviewed 1 week ago

This hotel has a perfect environment for a Family Reunion. The service levels were excellent from all departments. The attention to details which is extremely important for this type of event was over the top. The input received from the management staff aided the family in making great decisions, resulting in this year's reunion being a complete success.

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The_Business_Manager, General Manager at Hilton Wilmington / Christiana, responded to this review

FB, thank you for sharing your review with us. We are happy to hear your Family Reunion ran smoothly! It's always our goal to make sure that we make these special occasions memorable for all our guests. It was our pleasure to serve you and have you spend this time with us. We hope to see you back here soon!... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We got married at the Hilton on June 27, 2015. My husband and I knew right away we wanted to have an outdoor ceremony and a reception at a hotel as most of our guests were out of town. When we first saw the Hilton we knew it was the place for us, for both the ceremony and reception. We... More 

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The_Business_Manager, General Manager at Hilton Wilmington / Christiana, responded to this review

HinkinFam, thank you so much for this outstanding review. We are honored to hear back from you about your wedding! It brings a smile to our face to learn how much you enjoyed your day and the service your received from our team. Leah is a phenomenal wedding planner, and we're so lucky to have her as a part of... More 

Rockville, United States
1 review
3 of 5 stars Reviewed 1 week ago

Slow check in at Christiana Hilton. No USA today. When asked was told, somewhat dismissively, it is only for the private floors. At the prices they charge, the least they could do is provide a paper. Won't be back there

Review collected in partnership with Hilton Hotels & Resorts

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The_Business_Manager, General Manager at Hilton Wilmington / Christiana, responded to this review

Kathryn, thank you for sharing your review of the Hilton Wilmington/Christiana with us. We're disappointed to hear that, after your experience, you don't think you'll be returning. This is certainly an indication that we need to change a few things in order to fully satisfy our guests. We've made sure our management team was made aware of your concern with... More 

New York City, New York
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The best part of this hotel is its superb lounge and restaurant staff! Iris Ann and Glen made our time in the lounge so enjoyable and comfortable by being so gracious, efficient and accomodating! We also had the pleasure of having Iris Ann take care of us at dinner as well. She made fabulous recommendations for both the meal and... More 

Was this review helpful? Yes 1
The_Business_Manager, General Manager at Hilton Wilmington / Christiana, responded to this review

csmd201, thank you for sharing your experience with us and the TripAdvisor community. It always brings a smile to our face to learn of how accommodating our team was towards our guests. We believe your time with us is a special opportunity, and always strive to go above and beyond to assure you are well taken care of and comfortable.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The from the hotel amenities to the over accommodating and friendly staff, our stay at this hotel was exceptional! The Front Desk team, specifically Michelle, was beyond words helpful and made our stay so enjoyable. We need to back at this same hotel for another event in two weeks we are already looking forward to another great stay!! The Hilton... More 

Review collected in partnership with Hilton Hotels & Resorts

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The_Business_Manager, General Manager at Hilton Wilmington / Christiana, responded to this review

J2532SQkellyb, thank you so much for sharing this review with us! Reading what you had to say about our team has made us so proud. We appreciate all your kind compliments and will be sure to make our staff, especially Michelle, aware of your praise. They work so hard each and every day to ensure that all our guests' stays... More 

Lodi, New Jersey
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just stayed at this tremendous hotel for 3 nights and it was just perfect. First we would like to thank Cassandra the Hotel Guest Manager for making our reservation and giving us the room we like with the sofa bed for our son, Thank You Again Cassandra. The room is always clean and fresh as housekeeping does a tremendous... More 

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The_Business_Manager, General Manager at Hilton Wilmington / Christiana, responded to this review

Tony, thank you for sharing your review with us. We're so happy to hear you had such a pleasant time with us! It appears that our team did an excellent job in making sure you were well accommodated through out every moment of your visit. They never fail to make us proud, and we'll be sure to let everyone, especially... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Currently staying at the christiana for a long period of time. Initial check in was smooth, staff at desk very friendly and provided me with room service even though the kitchen had closed. Room key continuing to need resetting every time I got up to the room would have to walk back down again. Breakfast tabkesm not reset as staff... More 

Was this review helpful? Yes 1
bwenger, General Manager at Hilton Wilmington / Christiana, responded to this review

Thank you for providing feedback on your visit. While I'm glad you had a good arrival experience, I am very concerned about the item you reported missing from your room. I've reached out to you directly to discuss further. We take the safety and security of all guests and their belongings very seriously. The other incident you referenced in your... More 

Daleville
1 review
4 of 5 stars Reviewed 2 weeks ago

The lady who checked us in was really very nice -- especially to my mentally and physically challenged grown up son. The room befitted the needs. They also gave an extra coupon for breakfast for my son (he eats VERY VERY little) without even asking for it !! Such human touch makes your stay very pleasant !!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
The_Business_Manager, General Manager at Hilton Wilmington / Christiana, responded to this review

Ranjit, thank you so much for sharing your review with us. It was our pleasure to accommodate you and your family during your stay. Each and every guest is important to us, and your comfort is our utmost concern. We'll be sure to let our staff know that their kind human touch was a true highlight of your visit. They'll... More 

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