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Staybridge Suites--Wilmington/Newark

#3 of 24 Hotels in Newark
Certificate of Excellence
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270 Chapman Road, Route 273, Newark, DE 19702
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Staybridge Suites--Wilmington\/Newark
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128 Reviews from our TripAdvisor Community

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Christiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 24, 2015 via mobile

Our family of 4 and 2 dogs ended up here in an emergency family situation just a few days before Christmas. Although we were all kind of frazzled and uncertain about our situation, the staff at staybridge made sure the check in process was smooth, thorough and quick so that we could get our family in and get comfortable. I... More 

Helpful?
1 Thank Jeanna M
Pattaya, Chon Buri, Thailand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 2, 2015

Our great experience began two weeks BEFORE we arrived! I spoke with Chris Keen on the phone because I had some special requests.( By the way, Chris is one of the nicest, most professional people I have ever met in this industry. Chris, you have found your calling!) He told me that he would do all that he could to... More 

Helpful?
1 Thank Adoration S
Austin, TX
Level Contributor
180 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed November 1, 2015

Last year we stayed in a two bedroom suite on the third floor and had wonderful breakfast options. This year we stayed in the two bedroom suite on the fourth floor. The construction quality was seriously lacking over the room directly below. The bathroom floor was so uneven that you could not open the bathroom door all the way. The... More 

Helpful?
Thank RogerReady3
IHGCare, Guest Relations Manager at Staybridge Suites--Wilmington/Newark, responded to this review

Dear RogerReady3, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about cleanliness. However, we’re sorry we fell below your expectation regarding breakfast, bathroom floor and the closet. We will address these concerns.... More 

Newark, Delaware
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 13, 2015

Staying at this hotel is nothing short of awesome. The staff is very friendly and accommodating. Danny, Denise and Chasity are truly great people. They ensure the customer is happy and "taken care of". I have seen it, I have experienced it. I have been staying at this hotel 2 days a week for the last 10 months. It is... More 

Helpful?
1 Thank Jary H
Baltimore, Maryland
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 12, 2015 via mobile

Hubby n I were visiting BOMBAY HOOK wildlife refuge... we needed a place to stay for the night.... we were looking in DOVER... DE state fair was happening and not a single place had vacancies. We called staybridge and they had ONE ROOM. A little difficult to find as it is attached to the side of another hotel BUT it... More 

Helpful?
1 Thank valynne1
Staybridge_Suites_GM, Manager at Staybridge Suites--Wilmington/Newark, responded to this review

I"m excited to hear you secured our last suite available! The State Fair was Great this year! We look forward to seeing you again! More 

Montreal, Canada
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed August 2, 2015

Great hotel to stay one night. We had a studio with kitchen. Great service at the front desk. Free popcorn in the room. Great breakfast. Bed is comfortable. Sofa bed??? As usual sofa bed. They are renovating lobby and guest room. it will be very nice.

Helpful?
Thank Choune
Christiansburg, Virginia
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 11, 2015 via mobile

We stayed here on our way to New England after reading the reviews on TripAdvisor. So glad we did. The double bed suite was perfect for the four of us - two adults and kids aged 11 and 8. Denise at the front desk was very nice as was the other lady at the front desk. They pointed out all... More 

Helpful?
1 Thank Hokie72
Corinth, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 6, 2015

Denise and Selina at the Front Desk were a GREAT help! Denise took time to help me order a pizza and Selina helped get some ice for me. After driving for 10 hours, it was a nice gesture to a tired traveler. I really appreciate their service and friendliness!

Helpful?
1 Thank Decaf78
1 review
4 of 5 stars Reviewed July 1, 2015 via mobile

Very comfy and inviting. It made you feel really attracted to the scene that moves you into the room it dosent get overdone by anything in the halls allows for more confident look when you arrive to your room.

Helpful?
Thank Joel G
Buffalo, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 17, 2015 via mobile

Very happy with our first visit. Everything was good quality. Staff friendly and hotel clean. Free breakfast was tasty and filling. Would stay there again. A little tricky finding the location but not too hard.

Helpful?
1 Thank Henry T
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43 photos of this hotel

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