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Staybridge Suites--Wilmington/Newark

3.0 of 5 270 Chapman Road, Route 273, Newark, DE 19702
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Certificate of Excellence 2014
Staybridge Suites--Wilmington/Newark
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Staybridge Suites--Wilmington/Newark
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114 reviews from our community

Traveler rating
    73
    30
    3
    5
    3
See reviews for
35
15
8
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (32)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

We were traveling to Delaware for a family funeral and weren't in the best of moods. Chris, the manager and Lloyd, the front desk agent were wonderful! They greeted us with smiles and sincere customer service...none of that phony stuff I'm used to from hotel employees. I booked through Hotwire and forgot to book for 3 instead of 2. Chris... More 

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Morrisville, North Carolina
Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Higher than average fee for pets. But, the most disappointing part was that they claim they use pet friendly ice melt product, however, our dog was left limping and in pain from the rock salt used on the property.

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Staybridge_Suites_GM, Manager at Staybridge Suites--Wilmington/Newark, responded to this review

I'm a pet lover and definitely apologize for any inconvenience you're furry pet may have experienced. In and effort to protect pets and the environment only Earth Friendly and Pet friendly products are used. Please contact me if I can be of assistance. More 

Tucson, Arizona
1 review
5 of 5 stars Reviewed 4 weeks ago

I've stayed at this particular Staybridge Suites 5 times now and have never been disappointed. Always in Delaware on business, my stays last for well over 2 weeks. Everyone (literally everyone) at this location has a great attitude, very flexible with guests needs i.e. switching rooms, cleaning/housekeeping on your schedule etc. One gentleman who stands out above the rest is... More 

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1 review
5 of 5 stars Reviewed January 20, 2015

I had a awesome stay at Staybridge. The staff is very courteous and welcoming. The rooms were very large and comfortable. There's no place I would rather stay in Newark than Staybridge.What was cool I am a big movie buff and it a iMax theater close by.When I was walking to find somewhere to eat and go shopping Ms Billington... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

I was very impressed with this hotel! The rooms are spacious and very clean. You can tell the staff takes great pride in making it a homely and warm place to stay. There is a clerk at the desk 24 hours. I met Chasity at checkin and she was smiling and bubbly for it being 1:45 am. I was pleased... More 

Was this review helpful? Yes 1
Winchester, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2015

i had the pleasure of staying at this location by chance. Tamika Billington reached out to me to offer there hotel for my Team to stay at. My Team was staying at another hotel and i did not even realize how close the Staybridge was to my current location. Tamika and the Staybridge not only beat the rate i was... More 

Was this review helpful? Yes 2
Staybridge_Suites_GM, Director of Sales at Staybridge Suites--Wilmington/Newark, responded to this review

Thank you for the wonderful review! I am thrilled to hear the Team at Staybridge Suites, in Newark, DE created a memorable experience for your Team! We do our best to exceed Guest's expectations. Don't forget to call us directly, when you book your next stay! More 

Lake Placid, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 31, 2014

I travel into this area often to see family. I had no idea how awesome this hotel is and what a wonderful place to stay. The rooms are very spacious and exceptional clean, the breakfast is amazing and the front desk person Chris is truly a hospitality professional. If you are traveling into the Newark or Wilmington area I can... More 

Was this review helpful? Yes 1
Staybridge_Suites_GM, Manager at Staybridge Suites--Wilmington/Newark, responded to this review

Thanks for the kind comments about the hotel. I will share this comment with our team! More 

Aberdeen, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed December 31, 2014

It is 12:50 on Wed. 12/31/14 morning, and for the past hour, night clerk Chastity has been sitting on the couch enjoying a glass of beer, which I observed her take from the serving area, playing on her tablet computer. and watching tv. Look at your surveillance cameras if you don't believe me. I don't know who the guy is... More 

Was this review helpful? Yes 1
Staybridge_Suites_GM, General Manager at Staybridge Suites--Wilmington/Newark, responded to this review

Please accept my sincere apologies for not providing you with a high quality of service. I have taken a personal interest in this review and have been in contact with each department head to discuss your concerns. Our Employee's work very hard to exceed guest expectations. Please contact me if I can assist with additional concerns? More 

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 30, 2014 via mobile

I just want to say WOW what a nice hotel. The staff go way above and beyond to make your stay one of the best. The room was so nice, beds are really comfortable. Plus the breakfast is spot on. I know I will be telling all my friends about this gem of a hotel. Plus any time I am... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 22, 2014

From the moment I checked in and was greeted by Chris and then Karen (GM) came out as well to make sure my check in went absolutely smooth. The hotel is beautiful, the rooms are very spacious, and it is impeccably clean. I would highly recommend this hotel to any traveler coming into the area looking for extended stay or... More 

Was this review helpful? Yes 2
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Additional Information about Staybridge Suites--Wilmington/Newark

Address: 270 Chapman Road, Route 273, Newark, DE 19702
Phone Number:
Location: United States > Delaware > Newark
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites--Wilmington/Newark 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Staybridge Suites--Wilmington/Newark Hotel Newark
Hotel Style:
#1 Business Hotel in Newark
#8 Family Hotel in Newark

57 photos of this hotel

Management photos: Courtesy of the property manager

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