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All 22 Newark hotels

Country Inn & Suites Newark

2.5 of 5 Hotel   |   1024 Old Churchmans Rd, Newark, DE 19713
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62%
Ranked #14 of 22 hotels in Newark
A recent review
4 of 5 stars Reviewed June 3, 2014
djm3 Michigan
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93 people have reviewed this hotel

Traveler rating
    34
    23
    12
    13
    11
See reviews for
38
17
6
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • German first
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English first
Whitehouse Station, New Jersey, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Front office staff friendly. First reaction is an odd smell to the hotel. Problems in the room included the air conditioner blowing out a TERRIBLE odor when we turned it on, peeling paint on ceiling in bathroom, the door to the bathroom damaged and peeling, electrical outlets not attached to the walls (literally hanging by the wires) and the volume... More

Was this review helpful? Yes 1
Ben C, General Manager at Country Inn & Suites Newark, responded to this review

Michelle, Thank you again for your survey & review of the hotel. I am glad to hear that despite the difficulties our staff was still friendly and accomodating! As we discussed, the local power outage, although outside of our control, was responded to quickly, and our local power provider restored power in a few short hours. This is not a... More

Conneaut, Ohio
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 13, 2014 via mobile

The front desk & breakfast staff were extremely helpful & friendly. The room was clean, but in extreme need of updating, especially the bathroom. There was a large, jagged crack in the bathtub, a hole in the wall near the shower head, and obvious water damage on the walls.

Was this review helpful? Yes 1
Ben C, General Manager at Country Inn & Suites Newark, responded to this review

Dear Heather, Thanks for your review of the hotel. I'm very glad our staff was helpful and friendly throughout the hotel! Our goal is certainly to provide you with great service and a clean room. My sincerst apologies on the condition of your room in regard to any damages. Such conditions are not what we stive for in offering a... More

Richfield, Minnesota
Top Contributor
134 reviews 134 reviews
41 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed June 5, 2014

I have been very impressed with the Country Inns across the country; this one not so much. Everything in my room was worn and really beat up. Peeling paint on the bathroom ceiling and door. The chair in the room is covered with cigarette burns; non-smoking room??? TV is really old and doesn't work properly. When I am in the... More

Was this review helpful? Yes 1
Ben C, General Manager at Country Inn & Suites Newark, responded to this review

Dear JTDman37, Thank you for your review, I am so sorry your room was not up to our usual high standards of quality. I would very much like to speak with or hear from you directly so that we can address the room you stayed in, & ensure these issues do not impact our future customers. If you would like... More

Michigan
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 3, 2014

I have stayed here before visiting family in the area. The hotel is in a cluster of hotels/motels right off the I-95 highway between Newark and Wilmington DE. Not much else in the area, close to the big tax-free Christiana shopping mall. Most guests seem to be passing through, visiting the big hospital up the road, or visiting the U... More

Was this review helpful? Yes 1
Ben C, General Manager at Country Inn & Suites Newark, responded to this review

Dear DJM3, Thank you for your review! I'm glad to hear your impression of the hotel was favorable. We do our very best to provide the clean rooms and great service you mentioned. I'm very glad you enjoyed our breakfast- and thanks for mentioning our rotation and varying selection of breakfast items! The Christiana Mall is very close, as well... More

Norfolk, Virginia, United States
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 30, 2014

The hotel staff was great. Room very clean and comfort. Hotel convience to all the location I visited and easy access to the interstate. Breakfast was great.I stayed two nights with family and friends and we had joining rooms, we could stay in bed and talk without having to leave the room.

Was this review helpful? Yes
Ben C, General Manager at Country Inn & Suites Newark, responded to this review

Thanks for the great review! We're very glad you were able to enjoy your stay with family and friends comfortably, and that breakfast was to your liking. There's always more to see in the area, so we hope to have you back again soon! More

dublin
Top Contributor
106 reviews 106 reviews
25 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed May 18, 2014

Stayed one night while in town for a family function, and it was probably one of the worst hotel stays we have ever had. We have stayed in Country Inn and Suites before, and NEVER have we had such an awful night. The walls were so thin we could hear not only every word of the people on both side... More

Was this review helpful? Yes 2
Ben C, General Manager at Country Inn & Suites Newark, responded to this review

Dear Dublinislanddreamer, Thanks so much for taking the time to review our property. My sincerest apologies for the noise and disruption from another guests' room. Any time during any stay, please let us know and our staff would be happy to address any noise issues. The enjoyment and comfort of your stay is paramount to our guest sevice commitments. You... More

Greensboro, NC
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 23, 2014

I normally stay at The Hilton which is across from this Country Inn, but wanted to stay some place different to save some money. I stayed in a King Suite, enjoyed free Wi-Fi, had free coffee and free breakfast each morning. I stayed 4 nights so I received a 30% discount. Large room, quiet location, and free amenities convinced me... More

Was this review helpful? Yes 2
Ben C, General Manager at Country Inn & Suites Newark, responded to this review

Dear Beachlady0722, Thanks for such a wonderful review! We are delighted that you enjoyed your stay with us- I couldn't ask for a better list our amenities and the benefits to staying with us! I and all of my staff are excited to have you back anytime! Tax-Free Delaware and the nearby newly renovated Christiana Mall are a great place... More

Charlottesville, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 21, 2014

This hotel looks nice from the outside but looks are deceiving! The halls are dirty. Our room had wall paper falling off the wall, the tv was disconnected from the back, and the worst part was discovering the used condom next to my nightstand! I wouldn't stay at this hotel again even if I had to sleep in my car!

Was this review helpful? Yes 1
CarlsonRezidor, online customer support at Country Inn & Suites Newark, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. More

Boynton Beach, Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 13, 2014

Helpful staff, had accessible adjoining room for elderly Mom. Breakfast much better than average.Quiet on woods side,just right for the 2 of us and Mom in adjoining room.Conveniently located near mall,highways, college, hospital,etc.worked well for us visiting family and friends.

Was this review helpful? Yes 1
Ben C, General Manager at Country Inn & Suites Newark, responded to this review

Dear Grandmacurly, Thanks for your review! I'm so glad to hear our staff is being helpful and assisting as needed. Our location and property allow us to keep a quiet, relaxed environment for our guests, and it sounds like you got to take great advantage of that expereince. We keep our breakfast hot and prepared fresh every day for our... More

Toronto
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 20, 2014 via mobile

A nice clean hotel with very friendly staff. The complimentary breakfast was fantastic! The room was nice and clean, but the billing got a bit confusing between points and cash. It was finally sorted out and we would definitely stay there again.

Was this review helpful? Yes 1
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Additional Information about Country Inn & Suites Newark

Address: 1024 Old Churchmans Rd, Newark, DE 19713
Phone Number:
Location: United States > Delaware > Newark
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites Newark 2.5*
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Also Known As:
Country Inn Newark
Newark Country Inn

24 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style
#9 Business Hotel in Newark
Hotel Class
Number of rooms
59

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