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Country Inn & Suites By Carlson, Newark

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1024 Old Churchmans Road, Newark, DE 19713
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Country Inn & Suites By Carlson, Newark
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180 Reviews from our TripAdvisor Community

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Munich, Germany
Level Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

we stayed at the ewr located country in for 2 nights. as a cc gold member we recieved a better room and could choose 3 items from the little store for free. the rooms are comfy with avarage interior design for the level of similar hotels. even the new refurbished room we recieved looked like a Ikea collection of interior... More 

Helpful?
Thank munichflyguy
Ben C, General Manager at Country Inn & Suites By Carlson, Newark, responded to this review

Thanks for writing a Trip Advisor Review. By your comments, we take it your stay was in Newark, NJ. Our hotel is located in Newark, Delaware. We will ensure your feedback is brought to attention of the appropriate hotel. We are always grateful for the feedback, as it helps us to improve the quality of service and product of our... More 

Las Vegas
2 reviews
2 of 5 stars Reviewed 4 weeks ago

While the staff was very friendly and helpful and the breakfast buffet was excellent, we experienced a number of problems during our stay. - We were charged full price on Christmas Day even though this hotel had purposely planned not to clean our room on that day. - Light in Master Bathroom failed. Took THREE days and multiple requests to... More 

Helpful?
Thank alchokem
Ben C, General Manager at Country Inn & Suites By Carlson, Newark, responded to this review

Alchokem, Thanks for your review- I am glad to hear our staff and breakfast were enjoyable. Again, I apologize for any inconvenience caused by our optional housekeeping services on Christmas day. We have found in years past the volume of guests seeking not to be disturbed as well as offering our staff a chance to be with family & friends... More 

Travelers are raving about these Newark hotels

Heredia, Costa Rica
1 review
2 of 5 stars Reviewed December 20, 2015

On arrival staff was asleep in back room I could see him, but had to call lobby from cell hone to wake him up... He had no idea what was going on, how do you hire someone to work your hotel when they are so out of touch ?

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Lilfre
Ben C, General Manager at Country Inn & Suites By Carlson, Newark, responded to this review

Lilfre, Thanks for your review. As you are aware by our email correspondence we take this matter very seriously and have already addressed the issue over the associate in question. It is unacceptable at every level, thus our quick response to yourself and to the situation. We appreciate you bringing this matter to the attention of hotel management as soon... More 

Sunny Isles Beach, Florida
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed December 14, 2015 via mobile

I was pleasantly surprised by this hotel. The breakfast was great and nice staff. The whirlpool room was very clean and spacious. The price was also Affordable. I love the location because it was close to everything. We booked this hotel for a quick weekend getaway and it was perfect.

Helpful?
Thank found l
Ben C, General Manager at Country Inn & Suites By Carlson, Newark, responded to this review

found1, Thanks for the very nice review! We love to hear that guests enjoyed our hot breakfast buffet! We are particularly proud of our whirlpool suites, which are always in high demand, it is even better to offer these rooms at affordable prices that our guests can enjoy! We hope to see you again during your next getaway! More 

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