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All 21 Newark hotels

Extended Stay America - Newark - Christiana - Wilmington

2.5 of 5 Hotel   |   333 Continental Drive, Newark, DE 19713 (Formerly Homestead Studio Suites - Newark - Christiana)
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Ranked #18 of 21 hotels in Newark
A recent review
5 of 5 stars Reviewed December 8, 2013
PeteZahut333 Washington DC, District of Columbia
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40 people have reviewed this hotel

Traveler rating
    13
    5
    3
    9
    10
See reviews for
9
3
1
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Manassas, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 14, 2014

My wife likes to cook her meals so she knows what she is eating. We arrived and all went well until my wife started cooking and then she noticed the roaches coming out to be fed. They were bold and seemed to have no fear of humans. Nothing that a quick blow would not fix, with the exception of some... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Newark - Christiana - Wilmington, responded to this review

Thank you for taking the time to write a review of your stay. The situation you described regarding the roach in your room is truly regrettable and I can certainly understand your feelings. We are very sorry for your experience. I really appreciate you bringing this to our attention and I do hope that you will return to our hotel,... More

Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2013

In mid-September 2013, I visited ESA so I could see the layout of a room. I was scheduled to report there in October for a 2-month stay and I wanted to prepare myself for any necessary items that I may need for my “Extended Stay”, no pun intended. The manager on duty kindly showed me an empty room, and told... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Newark - Christiana - Wilmington, responded to this review

Pete - Thank you for posting such a positive and enjoyable review. We appreciate you letting us know that you were disturbed by noise from other guests and will look into preventing this from being a problem in the future. Please accept our apologies for this issue. Still, I am very happy to read that you enjoyed both of your... More

Newark, Delaware
1 review
2 of 5 stars Reviewed November 15, 2013 via mobile

The front desk personnel were courteous and friendly! But the room was terrible! It was dirty it looked like someone threw coffee all over the bathroom walls and the side of the sink the carpet was filthy oh and there was dead flies and dirt on the bathroom floor! Luckily I had all my cleaning supplies in my car (I... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Newark - Christiana - Wilmington, responded to this review

Thank you for providing us with details about your stay. The situation you described regarding the cleanliness of your room is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have implemented a tougher room inspection policy and am working to improve our cleaning procedures overall to ensure your experience... More

Manassas, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 27, 2013

Extended Stay has terminated filtered water in the rooms. They refer you to the vending machine at the end of the hall for bottled water. Check the rooms prior to bringing your luggage as many have a strong odor. People bring pet or smoke when they are not suppose to. I always take the time to open the door and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Newark - Christiana - Wilmington, responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your room had an odor and for the way our staff communicated with you. In response, our maintenance staff has been made aware of your concern and is working to eliminate the odor.... More

Newark, Delaware
1 review
1 of 5 stars Reviewed October 22, 2013

I stayed as part of corporate travel and I can honestly say I will recommend removing this one from approved locations. I am a female that did not feel safe....at all. Not only was room dirty but very loud hallway and neighbors. I had originally booked a two night stay but reduced to one and almost checked out at midnight.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Newark - Christiana - Wilmington, responded to this review

Ann - I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that your room was unclean and that you felt unsafe at our hotel. Please know, we take guest safety very seriously and work hard to provide a comfortable environment for our guests to enjoy. With that in mind,... More

Woodbridge, VA
Contributor
12 reviews 12 reviews
12 hotel reviews
123 helpful votes 123 helpful votes
2 of 5 stars Reviewed September 29, 2013

Just stayed at this place for an overnight visit to the area and found the following: The Good: easy parking, pleasant helpful staff, and the bed. The Bad: old building/rooms in need of attention in a dark business park area. Dirty older carpets, cramped/poorly laid out rooms, moldy bathroom caulking, old refrigerator and furniture. The Okay: the basic "grab and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Newark - Christiana - Wilmington, responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were not satisfied with your room. To uphold our company's high standards, we will be gong through a refresh of our hotel starting in November. Still, I am pleased to hear that... More

Jacksonville, Florida
Contributor
14 reviews 14 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 14, 2013

I am staying here for job training. The first thing that hits you here is the smell. Ugh. They housed the smokers on the bottom floor, it hits you in the face as you walk in. Room cleaning is once a week and minimal. There us no pool, they advertise an agreement with a nearby spa. It's not close enough... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Newark - Christiana - Wilmington, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your room had a slight odor and was unclean. In response to this feedback, I will be working with our housekeeping staff to revamp our cleaning... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2013 via mobile

The only complaint that I have is the continental breakfast. I understand that it's express style, but it could have had more food choices to select from. I would stay at this location again and would recommend it to my friends and co-workers. Thanks!

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Newark - Christiana - Wilmington, responded to this review

Thank you so much for posting a review of our property. It's great to hear that you enjoyed your stay with us. I do apologize that you did not enjoy our grab-and-go breakfast. This is a new feature for us, which we are still fine tuning. As we do so, we will definitely keep your feedback in mind. Thank you... More

Newark, Delaware
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 17, 2013

Hotel looks good from outside. But from inside... It sucks... utensils, appliances, cabinets are next to broken ..utensils smells badly ... Room sofas are not in grt condition...I stayed in candlewood suite and this hotel is nothing compared to that ...I dont think I would ever stay in extended stay ,,

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Newark - Christiana - Wilmington, responded to this review

Thank you for the feedback about your stay at our hotel. I sincerely apologize for the level of cleanliness in your room. I met with the staff, and we are working to improve our cleaning and repair policies to ensure a situation like yours is not repeated in the future. I am grateful for the feedback you provided so we... More

New Orleans, Louisiana
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 9, 2013

This company spends too much money keeping up the image and the exterior of the buildings rather then the customer amenities . I had once a week cleaning and I had to ask that the mildew around the tub be cleaned, I had to ask that the mildew in the toilet be cleaned, I had to ask that the room... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Newark - Christiana - Wilmington, responded to this review

Jay - Thank you for providing us with details about your stay. I am sorry to hear that you were disappointed in the level of cleanliness in your room and in the bedding we offer. In response to your feedback, I will be retraining housekeepers on their cleaning standards and procedures. As well, we will keep your feedback in mind... More

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Additional Information about Extended Stay America - Newark - Christiana - Wilmington

Also Known As:
Extended Stay America Newark
Address: 333 Continental Drive, Newark, DE 19713 (Formerly Homestead Studio Suites - Newark - Christiana)
Phone Number:
Location: United States > Delaware > Newark
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #18 of 21 hotels in Newark
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Newark - Christiana - Wilmington 2.5*
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