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Holiday Inn Express Hotel & Suites Wilmington-Newark

#7 of 23 Hotels in Newark
Certificate of Excellence
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1201 Christiana Road, Newark, DE 19713
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Holiday Inn Express Hotel & Suites Wilmington-Newark
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Holiday Inn Express Hotel & Suites Wilmington-Newark
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171 reviews from our community

Traveler rating
    98
    55
    12
    1
    5
See reviews for
61
34
10
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (171)
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Cumming, Georgia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for business for three nights the third week in March 2015. Hotel is clean, rooms are clean and comfortable, breakfast was acceptable, staff was friendly and helpful. I did however have one issue that continued to annoy me throughout my stay. I traditionally am an early riser and like to get my workout in prior to the work... More 

Was this review helpful? Yes
hiesales, Director of Sales at Holiday Inn Express Hotel & Suites Wilmington-Newark, responded to this review

mattdmccord, Thank you for being our recent guest. So sorry to hear about the issues experienced with our locks. Please know, we have adjusted this so we should not have this issue moving forward. We hope to see you again soon. More 

Pawtucket, Rhode Island
Top Contributor
70 reviews 70 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was stayed here recently for a business trip. Overall, the hotel was very nice. The staff was very courteous and the free breakfast was very nice (really liked that pancake machine!). There was even a buffet dinner with beer on one of the nights. Not sure if it was only offered that one night but we never saw it... More 

Was this review helpful? Yes
hiesales, Director of Sales at Holiday Inn Express Hotel & Suites Wilmington-Newark, responded to this review

Don G, Thank you for being our guest. We appreciate your choice and appreciate the feedback you left for us. We find it very valuable and will use it to continue our quest in excellence. We hope to see you again soon. More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

Stay here for the weekend.. had to attend an event at U of D. The hotel lobby was beautiful! I really loved the fireplace. Sue at the front desk was so nice and sweet and very very helpful! The room were clean and updated. The bed and pillows ... it's like sleeping in heaven! If I could steal the whole... More 

Was this review helpful? Yes
hiesales, Director of Sales at Holiday Inn Express Hotel & Suites Wilmington-Newark, responded to this review

Sara W, Thank you for choosing our Holiday Inn Express & Suites. We are so glad you enjoyed your stay. We hope to see you again. More 

Wilton
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently stayed her for a second time on a business trip. Very easy to access off the highway (follow your nose at the traffic light and forget about the Garmin). Front desk was polite and professional. My room was very clean and quiet. Breakfast was full and plentiful. No issues at all.

Was this review helpful? Yes
hiesales, Director of Sales at Holiday Inn Express Hotel & Suites Wilmington-Newark, responded to this review

Apfels, Thanks much for being our recent return guest. We appreciate your return and comments. We hope to see you many more times to come. More 

Long Island
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 23, 2015

The beds (and pillows) are amongst the most comfortable we have ever slept in. My 2 and 4 year old slept through the night which is rare even at home. Great breakfast in the morning with delicious muffins. If the GM reads this can you please share the brand and type of mattress and pillows you use.

Was this review helpful? Yes
hiesales, Director of Sales at Holiday Inn Express Hotel & Suites Wilmington-Newark, responded to this review

UofMAnnArbor, So great to hear that you enjoyed your stay and sleep with us. I too, must admit the pillows and mattresses are wonderful! The pillows are a special pillow that is standard in all Holiday Inn Express Hotels. The mattress is a Serta Concierge Suite Plush model. I can't speak for all Express Hotels, but the majority of them... More 

Tenafly, New Jersey, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 15, 2015

We have discovered a new hotel in Newark, Delaware. Our son goes to school at UD. We had been staying in Bear when we went to visit him but one weekend that hotel was sold out. We tried the Holiday Inn Express in Newark and were not disappointed. The rooms are a good size, with clean and comfortable furnishings. It... More 

Was this review helpful? Yes
hiesales, Director of Sales at Holiday Inn Express Hotel & Suites Wilmington-Newark, responded to this review

Shel G, Thank you so much for being our recent guest at the Holiday Inn Express & Suites Wilmington-Newark. We appreciate your choice and are delighted to hear you enjoyed your stay with us. Additionally, thanks for the "plug" about our IHG Rewards Program. It is a great way for our guests to earn points towards free stays or a... More 

Washington, Missouri
Top Contributor
55 reviews 55 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 29, 2015

The hotel is very well kept and very nice. The staff is friendly. Breakfast is good and includes hot items. Nice fitness center with a good selection of equipment. You do have to drive to the restaurants.

Was this review helpful? Yes
hiesales, Director of Sales at Holiday Inn Express Hotel & Suites Wilmington-Newark, responded to this review

Thank you so much for being our recent guest and for the kind words. We hope to see you again soon. More 

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 26, 2015

Just got here this afternoon but found front desk helpful and welcoming. Room was clean as were hallway and entrance e area. Advised us up front that could be some issues with housekeeping the next day as major snow storm was expected.

Was this review helpful? Yes
hiesales, Director of Sales at Holiday Inn Express Hotel & Suites Wilmington-Newark, responded to this review

Steve R, Thank you for choosing our Holiday Inn Express & Suites Hotel. We are happy to hear your report on our hotel and staff. So glad the storm was not as bad as they were forecasting. We hope you to see you again soon. More 

Vienna, Austria
Contributor
19 reviews 19 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 15, 2015 via mobile

1st every time when i stay in Newark, my choice for a Hotel is the Holiday Inn! Why? It´s the betters Hotel in this area with the best Prices - really. 2nd the front desk/reception guy´s are really helpful and friendly every time at the day and nihgt. 3rd for amiracan Standard is the breakfast OK - i know Hotels... More 

Review collected in partnership with Microsoft Windows App

Was this review helpful? Yes
hiesales, Director of Sales at Holiday Inn Express Hotel & Suites Wilmington-Newark, responded to this review

AndreasP, Thank you for being our guest here at the Holiday Inn Express & Suites. We appreciated your comments and your continued support. We look forward to your next visit with us. More 

Ormond Beach, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed January 7, 2015

I am a Platinum member of the IHG Rewards program. I spent about 250 nights in there hotels last year alone. I asked for a few butter packets from the front desk, and it seemed to be an impossible task to accomplish. As I have previously stated...I almost live in these hotels. A simple request like a milk, butter or... More 

Was this review helpful? Yes
hiesales, Director of Sales at Holiday Inn Express Hotel & Suites Wilmington-Newark, responded to this review

glenhuckins, Thank you for your recent stay with us. We are disturbed to hear that such a simple request was not honored. We have done some retraining with our staff to ensure something so simply honored is not hesitated again in the future. We are glad to hear that all other aspects of your trip were a success and we... More 

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