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Super 8 New Castle

2.0 of 5 215 S Dupont Highway, I-95 Exit 5A to Rt 141, New Castle, DE 19720
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Super 8 New Castle
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Super 8 New Castle
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63 reviews from our community

Traveler rating
    10
    11
    18
    15
    9
See reviews for
21
19
8
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hingham
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 19, 2014

This Super 8 was clean and the rooms were very nice. The only negative was that the breakfast lacked variety and some items were old and stale.

Review collected in partnership with Super 8

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Westbrook, Maine
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 15, 2014

After having stayed in some very decent Super 8's over the years we thought "It can't be that bad." Well, from the time we walked through the door to a front desk person who was doing his homework and greeted us in a ratty T-shirt and jeans. The room was small, fairly clean, but the continental breakfast was a joke.... More 

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Aliquippa
2 reviews
5 of 5 stars Reviewed October 14, 2014

Got in late and left early. Room was nicely updated and in excellent condition. Staff was professional and efficient. Unfortunate proximity of fire station woke us up twice with sirens. It was raining hard when we left; it would have been nice to have an overhang out front so we could put our suitcase in the car without getting wet.

Review collected in partnership with Super 8

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Port Orange
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 9, 2014

On our way to Ma., We stopped at Super 8 motel in New Castle, Del. The staff was very friendly and helpful. Our room was exceptionally clean and comfortable. It was a very pleasant experience! I would recommend this to anyone.

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GMSuper8NewCastle, General Manager at Super 8 New Castle, responded to this review

Thanks for your Super Stay at our Super 8. We look forward to future Guests for same hospitality. More 

Virginia Beach
1 review
3 of 5 stars Reviewed August 18, 2014

Hotel was fine for the price. Beds and pillows comfy. Good customer service upon arrival. Free breakfast is a bit weak, but it's free (or included). Everything was fine and as expected until the morning of checkout. Toilet overflowed. We notified management and were handed a plunger to fix it ourselves. I turned off the water to the toilet to... More 

Review collected in partnership with Super 8

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GMSuper8NewCastle, General Manager at Super 8 New Castle, responded to this review

Sorry for your inconvenience at check out, I am that manager offer employee bathroom but sir you are outside hotel property to smoke (you have non smoking room) and your 10 year daughter came out from room and she went direct to you outside and you came and ask for plunger and we provide we were in impression that your... More 

Senior Contributor
23 reviews 23 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 22, 2014

Made a stop here recently on recommendations from TripAdvisor and thought they were spot on about how clean and tidy the rooms were. I wish I could tell you that was all to the story. About 11 PM that night, and again @ Midnight the Fire Dept.'s air raid siren went off (right outside our window). Talk about scaring the... More 

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Jersey City
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 19, 2014

The overall appearance of the hotel is not appealing at all. There is a horrible stench of cigarette smoke everywhere even in rooms that are "non smoking". The front desk staff are not the most friendly or professional people. Although the room was clean it was not very comfortable. There was too much noise as it was located directly next... More 

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Monmouth Beach, New Jersey
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 29, 2014

First impressions are everything and if I hadn't paid for the room in advance, I would have walked out. The lobby was just sad. The hallways are narrow and REEKED of cigarette smoke. Shockingly though, my room did not smell. The room wasn't awful and you could tell they had recently painted, but it was a poor job. The curtains... More 

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GMSuper8NewCastle, General Manager at Super 8 New Castle, responded to this review

Thanks Mary for your honest opinion...And feel very sorry for your inconvenience. we try to improve our service and quality step by step but from your point of view we fell short but we will work hard to improve more for our Guest desire.... More 

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Additional Information about Super 8 New Castle

Address: 215 S Dupont Highway, I-95 Exit 5A to Rt 141, New Castle, DE 19720
Location: United States > Delaware > New Castle
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 New Castle 2*
Number of rooms: 55
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Also Known As:
New Castle Super 8
New Castle Super Eight
Super Eight New Castle

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