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Sheraton Wilmington South

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365 Airport Dr, New Castle, DE 19720
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Sheraton Wilmington South
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243 Reviews from our TripAdvisor Community

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Traveler rating
    149
    64
    16
    7
    7
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57
58
14
63
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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South Williamsport, Pennsylvania, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel was very nice the staff was friendly and helpful. We stayed in the executive suite it was perfect for our family of four. When we arrived it was late so the on site restaurant was closed. We paid quite a bit but the room service meal was quite good and the person who bought it was great.

Was this review helpful? Yes
William C, Front Office Manager at Sheraton Wilmington South, responded to this review

Thank you for taking the time to share your experience; I'm really glad that you enjoyed your stay! We strive to make each stay a memorable one. We are really happy that you enjoyed your experience at our property. Thank you again for your time and great review! We hope to see you again soon! - William C. More 

1 review
4 of 5 stars Reviewed 1 week ago NEW

The hotel had everything we wanted, a large clean room, we had a junior suite, which gave us extra living area to lounge in. huge indoor swimming pool & hot tub, workout room, great breakfast (free with AAA membership)

Was this review helpful? Yes
William C, Front Office Manager at Sheraton Wilmington South, responded to this review

Thank you for your review! We are really happy that you enjoyed your stay in one our spacious suites and had time to enjoy some of our great amenities. Make sure you come see us the next time you are in Delaware! Thanks again! More 

Tampa, Florida
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great hotel for the business traveler. I've been staying here on and off for the past 5 months and have only had great experiences. The staff is wonderful and the rooms have exactly what you need when you're on the road.

Was this review helpful? Yes 1
William C, Front Office Manager at Sheraton Wilmington South, responded to this review

Thank you for the fabulous 5 STAR review! We truly appreciate you taking the time to share your experience. Come back and see us again! More 

Montreal, Canada
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This holtel is a sheraton so you will get the basics that a business traveller need -comfortable bed -spacious room -clean room but here you will get -very noisy air con that I had to turn off to sleep -poor service (asked for shaving kit to be sent to my room it never arrived) -super slow aseated service at breakfirst(... More 

Was this review helpful? Yes 2
Miami, Florida
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 30, 2015

Stayed in this hotel for 3 nights. It was a nice enough hotel. The location is convenient for travelers on 95. The hotel restaurant / bar was nice, the food surprisingly good for a hotel. The rooms are nice and clean. One morning my team and I had to leave early before the complimentary breakfast. The hotel staff prepared a... More 

Was this review helpful? Yes 1
Hudson Valley (NY)
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 21, 2015

This is the most beautiful Sheraton I've ever had the pleasure of staying in. We stayed here on our way back from Florida, and I couldn't have been happier with our choice. Being platinum members, we were lucky enough to get a suite at a super discount, which made it even better. Our room had french doors leading into the... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed June 17, 2015 via mobile

I reserved a room with 2 double beds for a one night stay to rest during a trip from New Hampshire to Florida. When I got to the room, the beds were not made and there were dirty wine glasses on the table. I went back downstairs and was told there were no other double rooms available and put in... More 

Was this review helpful? Yes 1
Vermont
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 30, 2015

After driving for many hours, we found this hotel right off US-95 to be a perfect place to rest in a luxurious room for a night. We were surprised how quiet area was as it is so near the highway. Enjoyed a pleasant dinner and slept in a wonderful king sized bed. In the morning we were fully rested and... More 

Was this review helpful? Yes 2
William C, Front Office Manager at Sheraton Wilmington South, responded to this review

Thank you for your great review! We are glad we were able to accommodate your traveling needs! Thank you also for your wonderful comments on the quality of our restaurant and the restfulness of your stay. Please come back and see us whenever your travels bring you near our area. We appreciate your generous comments. Sincerely, William C. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 3, 2015

I stayed overnight at this hotel after a family reunion in Philadelphia. I couldn't get the printer to print my Amtrak boarding ticket but Abha came to my rescue. I forwarded my email to her and she most graciously printed my boarding ticket! Definitely recommend this hotel, staff and night manager were also helpful and resolved a few minor concerns.

Was this review helpful? Yes 2
William C, Front Office Manager at Sheraton Wilmington South, responded to this review

Thank you for taking the time to share your experience. We strive to make each guest experience perfect, however, in times when an issue occurs, I’m glad we happy to see we have the right people to quickly resolve your concerns. It is always great to see feedback on our employees, our employees are here doing what they love, taking... More 

Woodbridge, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 27, 2015

My husband and I stayed for two nights in a junior suite on the preferred guest floor. The rooms was very nice. However, the bathroom cleanliness was not great. I took one of the two washcloths to use in the shower. Just as I was going to wash my face, I noticed that the washcloth was soiled with what looked... More 

Was this review helpful? Yes 1
William C, Front Office Manager at Sheraton Wilmington South, responded to this review

I have just read your review from your recent stay, and I would like to take this opportunity to apologize for the inconveniences you reported during your visit. I appreciate you taking the time to advise us of the dissatisfaction you experienced. Your willingness to share your experience is the first step towards improvement of our services. The Sheraton Wilmington... More 

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