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All 13 New Castle hotels

Clarion Hotel - The Belle

3.0 of 5 Hotel   |   1612 North DuPont Highway, New Castle, DE 19720
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69%
Ranked #2 of 13 Hotels in New Castle
A recent review
3 of 5 stars reviewed 1 week ago
Janet S Colorado Springs, Colorado
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83 reviews from our community

Traveler rating
    30
    28
    16
    7
    2
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24
24
9
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Colorado Springs, Colorado
Contributor
13 reviews 13 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Pros: Nice staff, attractive Delaware art in hallways, furnishings and decor are okay, good lighting in room (nice, because I hate dimly lit hotel rooms), safe location. Breakfast was good. Cons: internet did not work when we checked in and was not fixed during our stay, bathroom towel bars and chrome magnifying mirror (nice to have!) were very dusty and... More

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BelleGM, General Manager at Clarion Hotel - The Belle, responded to this review

Thank you for taking the time to let us know where we have it right and where we can improve. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 8, 2014

The sign for the hotel near the highway was quite far from the hotel. We thought we entered the wrong place and turned back and had to come back a second time.We stayed there on second of august 2014 for a wedding reception held at the same location. We arrived at 1:15 P:M. Rooms were not ready for any early... More

Was this review helpful? Yes 1
BelleGM, General Manager at Clarion Hotel - The Belle, responded to this review

Thank you for sharing your comments. We are glad that you enjoyed your stay with us and we hope that you will come back to our area to see some of the wonderful sights here in Delaware. More

Voorburg, The Netherlands
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 5, 2014

I was on a business trip with a colleague. We were working in Downtown Wilmington, for us the Hotel was Ok to stay for a week. The location is convenient, just a few miles (couple of minutes) to drive to the office. It's for sure not the most romantic spot, right on the interstate. The food in the bar was... More

Was this review helpful? Yes 1
BelleGM, General Manager at Clarion Hotel - The Belle, responded to this review

We appreciate your taking time to let us know about your stay with us. We hope that you visit us again soon. More

1 review
5 of 5 stars Reviewed August 3, 2014

This was the best place to have the party I wanted. Hotel staff was willing to accomodate my every wish. Ballroom had enough space. Food was outstanding. Had a few issues in the suite but was taken care of in a shkrt period of time. My choice of hotel to stay at when ever I go to Delaware

Was this review helpful? Yes
BelleGM, General Manager at Clarion Hotel - The Belle, responded to this review

Thank you for your kind comments and for taking the time to share them with others. Always glad to hear of fun and happy times. More

Fulton, Mississippi
Contributor
19 reviews 19 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 27, 2014

We picked this hotel while traveling, we got all of the information from the internet. We called one day in advance and asked to book the room for two days. The clerk assured us all was set. When we did not get a confirming email we called them again. They went over the reservation with us again and assured us... More

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BelleGM, General Manager at Clarion Hotel - The Belle, responded to this review

Than you for sharing your comments about your last stay with us. I will look into the issue of your reservation, but I'm glad that you enjoyed your stay. I hope that we will see you again soon! More

New York City, New York
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 24, 2014

It's right off the bridge, safe area & fairly clean! Has a outdoor pool & has great staff! It's a boring place with just a lot a fast food chains but if you go in that area this hotel is fine! I don't recommend you visit deleware though hop over to philly

Was this review helpful? Yes
BelleGM, General Manager at Clarion Hotel - The Belle, responded to this review

I am glad that you enjoyed your time at our property. As we have many entertainment optios, I am sorry that we did not communicate that to you. Please feel free to let us help you find fun things to do in our area, the next time you visit. More

Highland, NY
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 24, 2014

The Belle is what it is - - a Clarion Hotel, better than Econlodge and others in that chain but not to the level of Hilton/Homewood or Sheraton. PROS: Location: Could not be more accessible to the highway and easy to find Great staff - - including the bartender in The Grille (we were there on a Wed.night) Great Staff... More

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BelleGM, General Manager at Clarion Hotel - The Belle, responded to this review

Thank you for letting us know your thoughts about your stay. We will continue to look for ways to create a better stay for our guests, at a reasonable rate. We look forward to seeing you again. More

virginia
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 22, 2014

Checked into the room -tried to go online with laptop. Had to call desk for password as no one provided it. Had to call back to the desk to find out that the wi-fi was down and had been so the previous day as well. Was told they were working on it. Did come back on late in the evening,... More

Was this review helpful? Yes
BelleGM, General Manager at Clarion Hotel - The Belle, responded to this review

I would like to thank you for taking the time to share your comments of your last stay. While there are some issues, such as the bed placement or vanity width, at least for that room type, the service issues are things that we will address and improve. As a whole, we take pride in how our guests view us... More

1 review
3 of 5 stars Reviewed June 16, 2014

Well we've stayed at this hotel before and it wasn't bad. This visit was just a little unpleasant. Maybe I'm a little too picky but the carpet could use a good vacumming and cleaning, especially in the hall ways. We had an issue with our room; one of the beds were located next to the air conditioning unit. Good thing... More

Was this review helpful? Yes
BelleGM, General Manager at Clarion Hotel - The Belle, responded to this review

Thank you for taking the time to share your comments of your last stay. My apologies that we had a couple of issues, but it is comments like yours that point to areas that we can improve the service to our guests. We, as with all comments, will share yours with our restaurant and housekeeping departments, so that we can... More

Worcester, MA
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 3, 2014

This hotel is probably really a 3.5, higher if folks do not experience the hassles that I did. Let me start by saying that eventually, I got the non-smoking room that I requested and was allowed to check in early. However, this took over a half hour at the front desk and necessitated going back to the front desk twice... More

Was this review helpful? Yes 1
BelleGM, General Manager at Clarion Hotel - The Belle, responded to this review

Please accept my apologies that we did not handle your reservation nor your requests, in a better fashion. As with all guest comments, yours will be shared with every department, with a goal of improving our overall service and consistency. I hope that you will remember the positive side of your stay and allow us another opportunity to be of... More

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Additional Information about Clarion Hotel - The Belle

Address: 1612 North DuPont Highway, New Castle, DE 19720
Phone Number:
Location: United States > Delaware > New Castle
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel - The Belle 3*
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Also Known As:
New Castle Clarion

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