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All 13 New Castle hotels

Clarion Hotel - The Belle

3.0 of 5 Hotel   |   1612 North DuPont Highway, New Castle, DE 19720
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Clarion Hotel - The Belle
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73%
Ranked #2 of 13 hotels in New Castle
A recent review
3 of 5 stars reviewed 4 days ago
Willaim H Fultondale, Alabama
  • Reviews (79)
  • Photos (6)
  • Amenities
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  • Room tips (18)
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79 people have reviewed this hotel

Traveler rating
    29
    28
    13
    7
    2
See reviews for
23
23
9
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Fultondale, Alabama
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We picked this hotel while traveling, we got all of the information from the internet. We called one day in advance and asked to book the room for two days. The clerk assured us all was set. When we did not get a confirming email we called them again. They went over the reservation with us again and assured us... More

Was this review helpful? Yes
BelleGM, General Manager at Clarion Hotel - The Belle, responded to this review

Than you for sharing your comments about your last stay with us. I will look into the issue of your reservation, but I'm glad that you enjoyed your stay. I hope that we will see you again soon! More

New York City, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

It's right off the bridge, safe area & fairly clean! Has a outdoor pool & has great staff! It's a boring place with just a lot a fast food chains but if you go in that area this hotel is fine! I don't recommend you visit deleware though hop over to philly

Was this review helpful? Yes
BelleGM, General Manager at Clarion Hotel - The Belle, responded to this review

I am glad that you enjoyed your time at our property. As we have many entertainment optios, I am sorry that we did not communicate that to you. Please feel free to let us help you find fun things to do in our area, the next time you visit. More

Highland, NY
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Belle is what it is - - a Clarion Hotel, better than Econlodge and others in that chain but not to the level of Hilton/Homewood or Sheraton. PROS: Location: Could not be more accessible to the highway and easy to find Great staff - - including the bartender in The Grille (we were there on a Wed.night) Great Staff... More

Was this review helpful? Yes
BelleGM, General Manager at Clarion Hotel - The Belle, responded to this review

Thank you for letting us know your thoughts about your stay. We will continue to look for ways to create a better stay for our guests, at a reasonable rate. We look forward to seeing you again. More

virginia
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Checked into the room -tried to go online with laptop. Had to call desk for password as no one provided it. Had to call back to the desk to find out that the wi-fi was down and had been so the previous day as well. Was told they were working on it. Did come back on late in the evening,... More

Was this review helpful? Yes
BelleGM, General Manager at Clarion Hotel - The Belle, responded to this review

I would like to thank you for taking the time to share your comments of your last stay. While there are some issues, such as the bed placement or vanity width, at least for that room type, the service issues are things that we will address and improve. As a whole, we take pride in how our guests view us... More

1 review
3 of 5 stars Reviewed June 16, 2014

Well we've stayed at this hotel before and it wasn't bad. This visit was just a little unpleasant. Maybe I'm a little too picky but the carpet could use a good vacumming and cleaning, especially in the hall ways. We had an issue with our room; one of the beds were located next to the air conditioning unit. Good thing... More

Was this review helpful? Yes
BelleGM, General Manager at Clarion Hotel - The Belle, responded to this review

Thank you for taking the time to share your comments of your last stay. My apologies that we had a couple of issues, but it is comments like yours that point to areas that we can improve the service to our guests. We, as with all comments, will share yours with our restaurant and housekeeping departments, so that we can... More

Worcester, MA
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed June 3, 2014

This hotel is probably really a 3.5, higher if folks do not experience the hassles that I did. Let me start by saying that eventually, I got the non-smoking room that I requested and was allowed to check in early. However, this took over a half hour at the front desk and necessitated going back to the front desk twice... More

Was this review helpful? Yes
BelleGM, General Manager at Clarion Hotel - The Belle, responded to this review

Please accept my apologies that we did not handle your reservation nor your requests, in a better fashion. As with all guest comments, yours will be shared with every department, with a goal of improving our overall service and consistency. I hope that you will remember the positive side of your stay and allow us another opportunity to be of... More

Wilmington, North Carolina
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed June 1, 2014

The people make this place. The day manager is absolutely the nicest person in the world. There was a mix up in our reservation (thanks, Hotels.com -- NOT) and she worked it out for us, no questions asked. After all that, we got to our room and the iron was scorched. A call to the front desk resulted in a... More

Was this review helpful? Yes
BelleGM, General Manager at Clarion Hotel - The Belle, responded to this review

Thank you for your kind comments. We will share these with our staff and make sure that your suggestions for improvement are acted upon. We look forward to your next visit. More

Senior Contributor
42 reviews 42 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 9, 2014 via mobile

The hotel entrance was impressive but that was the best of it. The room was ok but had some issues. Some stuff was no big deal but some really needed to be addressed. What's worse is when I asked in a note to have something fixed it was ignored. This place could be a top notch place but the lackadaisical... More

Was this review helpful? Yes 3
BelleGM, General Manager at Clarion Hotel - The Belle, responded to this review

As with all comments sent to us, I will be sharing your thoughts with all of our staff. Please allow me to offer my apologies that we did not come across in a more positive manner. Especially missing the maintenance item was a disappointment, as our staff is usually quite good at communicating and completing the repairs quickly. I hope... More

LEWES
Top Contributor
99 reviews 99 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed February 12, 2014

Quickly had to make reservations for an event in Wilmington. Clarion was one of the only hotels that had an opening.. So, I was picking somewhat blind. What a great surprise when we got there. This hotel is just four miles from downtown, yet in a secluded, safe location. The receptionist was very professional, pleasant and helpful. Our room was... More

Was this review helpful? Yes 2
BelleGM, General Manager at Clarion Hotel - The Belle, responded to this review

Thank you so much for your comments. We look forward to being of service to you in the future. More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 22, 2013

We arrived very late from a long drive and Olivia was very friendly and helpful with directions in finding the hotel. Our pet friendly room was very clean, the facility was quiet, and the hot breakfast was great. It was a lucky find at 10pm... thank goodness for my tripadvisor app on the road (with a dog).

Was this review helpful? Yes 2
BelleGM, General Manager at Clarion Hotel - The Belle, responded to this review

So glad that we could be of service, here's to seeing you again in the coming year! More

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Additional Information about Clarion Hotel - The Belle

Address: 1612 North DuPont Highway, New Castle, DE 19720
Phone Number:
Location: United States > Delaware > New Castle
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Clarion Hotel - The Belle 3*
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Also Known As:
New Castle Clarion

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Step into a gracious world of Southern Hospitality, with an ideal blend of modern elegance and classic charm. All rooms offer LCD HD TV's, Microwave, refrigerator, Coffee Maker, Hair Dryer, Iron & Board, MP3 Clock/Radio. Augusta Grille Restaurant and Lounge on premise,. Meeting and Ballroom space. ... more   less 
Number of rooms
125

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