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Le Grandeur Palm Resort Johor

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Jalan Persiaran Golf | Off Jalan Jumbo, Senai 81250, Malaysia (Formerly Mercure Johor Palm Resort & Golf)
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Le Grandeur Palm Resort Johor
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Le Grandeur Palm Resort Johor
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352 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cairo, Egypt
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Although it was a short stay, only one night , but the tranquility that the hotel offers is a unique feature for ppl looking for a perfect getaway. The rooms are spacious. I asked for a baby cot and it was a very nice one. The only thing I didn't like is that rooms' balconies do not provide privacy at... More 

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Singapore
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Just got back from an overnight stay with another couple and our 5 year olds, and this is a great, inexpensive golf get-away from Singapore. The pervasive mold smell that people mention is definitely an issue, but we asked for a room change after the first one was overwhelming, and the second one was better. The rooms are nice and... More 

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Le Grandeur P, Manager at Le Grandeur Palm Resort Johor, responded to this review

Dear Valuable Guest, We have noted your comments in the Trip Advisor with regards to your room and regret that that you did not have an altogether perfect experience while staying with us. Undeniably our hotel is due for an upgrade and plans are now in the pipeline to commence at the soonest possible. We hope that you will give... More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a corporate retreat. Pretty well maintained establishment for the length of time it's been around. Loved how big the rooms are. The spread of food over breakfast & lunch was great too. Changed every day, with a special themed dinner on Saturday evening. The Olympic pool was somewhat dirty with leaves floating around.

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Le Grandeur P, Manager at Le Grandeur Palm Resort Johor, responded to this review

Dear Valuable Guest, We have read your comments on the Trip Advisor and we would like to express our appreciation to you for taking the trouble to review your stay here. It is important for our business as it is also a means to knowing how satisfied our customers are and where we can improve. We look forward to welcoming... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Load of activities. Swimming, bowling, cycling, ping ponging. Tennis, rock climbing; not to forget Golfing.. Decide yourself, push it to the limit.. Continuous acivities from morning till the evening. The rooms are spacious. Request interconnecting rooms if you travel with your family. Well maintained facilities although the hotel is kind of old. Run down is not the word.

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Le Grandeur P, Manager at Le Grandeur Palm Resort Johor, responded to this review

Dear Valuable Guest, We have read your comments on the Trip Advisor and we would like to express our appreciation to you for taking the trouble to review your stay here. It is important for our business as it is also a means to knowing how satisfied our customers are and where we can improve. We look forward to welcoming... More 

Tokyo Prefecture, Japan
1 review
4 of 5 stars Reviewed 1 week ago

This is the third visit. Past three year, in every February, I come here for golf. The staff is very friendly and helpful, the service is a very great. Three golf courses are very splendid and they are not bored. However, before coming here,I want the latest information price and promotion in advance, then I did an inquiry by e-mail.... More 

Review collected in partnership with this hotel

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Le Grandeur P, Manager at Le Grandeur Palm Resort Johor, responded to this review

Dear Valuable Guest, We have noted your comments in the Trip Advisor and rest assured we take your comments seriously and will take the necessary corrective action to rectify the problems. We apologise that you have had a less than pleasant experience at the resort and hope that you will give us an opportunity to present a better impression to... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel is now looking pretty sad and in need of serious refurbishment. But room rates are good value, on balance. The worst thing is the quality and choice of the food. The breakfasts are extremely poor quality for non- Malaysians. The night we checked in, the main restaurant was closed for a private function. We wanted local Malay food,... More 

Review collected in partnership with this hotel

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PalmResortGCC, Manager at Le Grandeur Palm Resort Johor, responded to this review

Dear Guest, Warmest greetings from Le Grandeur Palm Resort, Johor. We wish to thank you for your favorable comments. It is with this effort of yours that keeps us on our toes in terms of maintaining our service standards and to ensure that our guests are happy at all times. Please accept our sincere apologies with regards to the F&B... More 

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 10, 2015

Luckily I only had to spend one night here. The hotel looks good from the outside but the rooms are old, stale and have a horrible smell of mould. First room was not close to any kind of standard, requested to change room and got something a little better. Hotel needs full refurbishment. Front desk staff were unfriendly and not... More 

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Ft. Wayne
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 9, 2015

I stayed here for a business event. The people that work here are very nice and helpful. The conference services were fantastic! The rooms were definitely dated, but adequate. The pool was really nice and clean, but I was surprised there was no one on hand to take beverage orders. There was only a person at the pool house that... More 

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Singapore, Singapore
Top Contributor
220 reviews 220 reviews
48 hotel reviews
168 helpful votes 168 helpful votes
3 of 5 stars Reviewed January 29, 2015

If you are planning for a meeting, they have a Convention Centre that caters to functions/seminar/meeting/etc. Good thing is that they also have a recreation centre within the hotel to do other stuff as well. This place has changed management and was under Sofitel at one point. Not brand new for sure.

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Johor Bahru, Malaysia
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 28, 2015

Stayed with the family with both old and young. There's something for everyone. While the old love to laze around in the comfortable room with a beautiful view of the golf course, the young adults can play bowling, gym or snook. The even younger ones enjoy splashing around in the pool. It's a disappointment though that the bicycles are not... More 

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