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All 1 Senai hotels

Le Grandeur Palm Resort Johor

4.0 of 5 Hotel   |   Jalan Persiaran Golf | Off Jalan Jumbo, Senai 81250, Malaysia (Formerly Mercure Johor Palm Resort & Golf)
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Le Grandeur Palm Resort Johor
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66%
Ranked #1 of 1 hotels in Senai
A recent review
4 of 5 stars reviewed yesterday
medgor Singapore, Singapore
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  • Reviews (303)
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303 people have reviewed this hotel

Traveler rating
    60
    132
    79
    19
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed 2 nights in the resort with family and booked the Executive Suites. Room is huge and had a separate living space and bedroom. We played a round of 18 hole golf in the resort at the Allanmandra Course. Well maintained golf course. Breakfast spread is not that great. Because the restaurant is al fresco styled, there were many flies... More

Was this review helpful? Yes
Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed here overnight for a marriage enrichment retreat. Room is quite spacious but I found the bedsheets quite unclean. Food is tasty. There seems to be quite a number of activities/services available in the hotel. Too bad we were not able to try any of those.

Was this review helpful? Yes
Le Grandeur P, Manager at Le Grandeur Palm Resort Johor, responded to this review

We have noted your comments in the Trip Advisor and rest assured we take your comments seriously and will take the necessary corrective action to rectify the problems. We apologise that you have had a less than pleasant experience at the resort and hope that you will give us an opportunity to present a better impression to you the next... More

singapore
Top Contributor
55 reviews 55 reviews
29 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed June 22, 2014

Stayed here 4 years ago and to stay here again. Was pleasantly surprised to see that unlike many JB places that deteriorates over time, this resort has actually improved. Most significant plus was the new pool facing gym - a huge improvement. One of the squash courts was converted into a nerf gun battle zone for kids below 12- really... More

Was this review helpful? Yes
Le Grandeur P, Manager at Le Grandeur Palm Resort Johor, responded to this review

We have noted your comments in the Trip Advisor with regards to your room and regret that that you did not have an altogether perfect experience while staying with us. Undeniably our hotel is due for an upgrade and plans are now in the pipeline to commence at the soonest possible. We hope that you will give us the opportunity... More

Singapore, Singapore
Contributor
15 reviews 15 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 18, 2014 via mobile

As many reviewers had shared, hotel is dated but management is doing a fairly good job at trying to keep up with its maintenance. We travelled with family and friends and there are plenty of facilities and activities to keep the young ones occupied - Cartoon Network, bowling, swimming, nerf guns etc What I like about the hotel: - great... More

Was this review helpful? Yes 2
Le Grandeur P, Manager at Le Grandeur Palm Resort Johor, responded to this review

We have noted your comments in the Trip Advisor and rest assured we take your comments seriously and will take the necessary corrective action to rectify the problems. We apologise that you have had a less than pleasant experience at the resort and hope that you will give us an opportunity to present a better impression to you the next... More

Queenstown, New Zealand
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 17, 2014

Resort appeared dated but was still good for a short family getaway. Freeform pools, sports activities ranging from tennis, bowling, archery and squash kept the kids occupied for a day or two. Staff from the security at the entrance to the concierge and front desk were friendly, courteous and offered advice on nearby eating haunts/shopping readily. Keep up the good... More

Was this review helpful? Yes 1
Le Grandeur P, Manager at Le Grandeur Palm Resort Johor, responded to this review

We have read your comments on the Trip Advisor and we would like to express our appreciation to you for taking the trouble to review your stay here. It is important for our business as it is also a means to knowing how satisfied our customers are and where we can improve. We look forward to welcoming you to our... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 8, 2014

I just got back from another business trip to Malaysia and again stayed at Le Grandeur. As usual I spent a fair amount of time at the bar with my friends in the band. It was great to see them as usual, but this time was even better. Since my last trip they have redone the sound system which is... More

Was this review helpful? Yes 1
Le Grandeur P, Manager at Le Grandeur Palm Resort Johor, responded to this review

We have read your comments on the Trip Advisor and we would like to express our appreciation to you for taking the trouble to review your stay here. It is important for our business as it is also a means to knowing how satisfied our customers are and where we can improve. We look forward to welcoming you to our... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 7, 2014

Love staying at the le grandeur whenever I am transiting through the city. Its located very close to airport and doesn't take long to reach PTP. The rooms are airy and quite with a balcony. Could do better by upgrading the crt tvs to led tvs. On both the occasions that I used the travel desks services to go to... More

Was this review helpful? Yes
Le Grandeur P, Manager at Le Grandeur Palm Resort Johor, responded to this review

We have noted your comments in the Trip Advisor and rest assured we take your comments seriously and will take the necessary corrective action to rectify the problems. We apologise that you have had a less than pleasant experience at the resort and hope that you will give us an opportunity to present a better impression to you the next... More

Petaling Jaya, Malaysia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2014

1) Stay almost for 3 weeks for business 2) Environment is calm and serene, suitable for relaxing after hard day at work 3) Quite number of restaurants to choose from 4) Very near to the Senai Internatioanal Airport (less than 5 minutes) 5) Hotel for golfers and have very good recreational facilities (i.e. 2 swimming pools, spacious gym, indoor games,... More

Was this review helpful? Yes
Le Grandeur P, Manager at Le Grandeur Palm Resort Johor, responded to this review

We have read your comments on the Trip Advisor and we would like to express our appreciation to you for taking the trouble to review your stay here. It is important for our business as it is also a means to knowing how satisfied our customers are and where we can improve. We look forward to welcoming you to our... More

Singapore
Top Contributor
53 reviews 53 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 28, 2014

The property had been rebranded but not refurbished. Rooms and the premises look dated but service and food is acceptable. The surrounding fairways are calming to say the least and the rectangular swimming pool is at least Olympic sized, if not bigger. There is another landscaped pool that is smaller (but still large) with water features - great for kids... More

Was this review helpful? Yes
Le Grandeur P, Manager at Le Grandeur Palm Resort Johor, responded to this review

We have noted your comments in the Trip Advisor with regards to your room and regret that that you did not have an altogether perfect experience while staying with us. Undeniably our hotel is due for an upgrade and plans are now in the pipeline to commence at the soonest possible. We hope that you will give us the opportunity... More

Kuantan, Malaysia
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 18, 2014

Stay there for 3D2N. Spacious room but old amenities. Its fine by the way (as long as its working). Nice view of pool from deluxe king (Room 138). Near to Senai airport but quite far from town. Reasonable price of dine in and high quality on food. Friendly staff and definitely will stay here again in the future.

Was this review helpful? Yes
Le Grandeur P, Manager at Le Grandeur Palm Resort Johor, responded to this review

Thank you very much for taking the trouble to write a review of your recent stay at our resort. We had set out to ensure you had a good stay and this affirmation from you online told us we had been doing things right. Of course, we do not intend to rest on our laurels and will strive to improve... More

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Additional Information about Le Grandeur Palm Resort Johor

Address: Jalan Persiaran Golf | Off Jalan Jumbo, Senai 81250, Malaysia (Formerly Mercure Johor Palm Resort & Golf)
Location: Malaysia > Johor > Johor Bahru District > Senai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Le Grandeur Palm Resort Johor 4*
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Also Known As:
Le Grandeur Palm Resort Johor Hotel Johor Bahru
Mercure Johor Bahru
Mercure Johor Palm Hotel
Sofitel Johor Bahru
Johor Bahru Sofitel

162 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Le Grandeur Palm Resort Johor in Senai, Johor is one of the most complete resort destinations in the country, with a luxurious deluxe-category hotel, award-winning golf courses, spa, M.I.C.E., adventure village, sports and leisure facilities and much more. Veritably, it is where you can do anything and everything, or simply do nothing at all! ... more   less 
Number of rooms
330

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