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All 20 Dover hotels

BEST WESTERN Galaxy Inn

1700 East Lebanon Road, Dover, DE 19901
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56%
Ranked #14 of 20 hotels in Dover
A recent review
5 of 5 stars reviewed 5 days ago
Valerie F Lewisburg
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  • Reviews (66)
  • Photos (26)
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  • Room tips (10)
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66 people have reviewed this hotel

Traveler rating
    15
    21
    15
    7
    8
See reviews for
22
21
2
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Russian first
  • Any
English first
Lewisburg
1 review
5 of 5 stars Reviewed 5 days ago NEW

Highly recommend this hotel! Needed a place to stay on the way to Bethany Beach. This hotel has clean rooms, updated decor and friendly staff. Great value as compared to other Dover DE hotels at the same price.

Review collected in partnership with Best Western

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sherrills ford, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

bed was soft,shower was hot,enough towels and the ac worked good also was located near the jones river bike trail which tied into the city of dovers bike trail network woverallas close to stores and hwy

Review collected in partnership with Best Western

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Dover
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This was the best hotel experience I have had. The price was good and the staff cared personally about my experience. They went out of their way to be helpful and personable. The breakfast felt like a family meal and the food selection was great.

Review collected in partnership with Best Western

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Freeland, Michigan
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent 2 nights here for a wedding weekend. Check in and check out were easy and both clerks were helpful and pleasant. The hallway did have a strong smell of smoke and old cigarettes. It really hits you hard. However, the room did not smell at all. It was enough space for my husband and I. A large bed,... More

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Newville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The rooms were very clean and the King size bed was huge! Very comfortable and had everything and more than we needed. The continental breakfast was delicious and there was plenty of food to choose from. We would definitely stay here again. Very easy to find and the staff were extremely pleasant and friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Marlton, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for Firefly after a terrible experience last year in a roach motel further out from Dover. This hotel is conveniently located close to Dover Downs and is right next to a McDonald's and close to other restaurants/Target. The staff were friendly, efficient and helpful. The room was clean and seemed to be recently renovated. This... More

Review collected in partnership with Best Western

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East Lyme, Connecticut
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 23, 2014

The morning clerk wasn't at the desk when we were ready to check out, the air conditioning wasn't working right and he didn't seem to care. The evening clerk couldn't have been nicer or more helpful, she recommended a nice restaurant and was very helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
cari2007, General Manager at BEST WESTERN Galaxy Inn, responded to this review

I'm sorry that the morning clerk was not as attentive as they should all be. I deeply apologize for any inconvenience you experienced while under out care. I hope you will come back and give us a second chance on your next visit to Dover. Please call me directly if there is anything I can do for you. Sincerely, Cathy... More

Newark, United States
1 review
5 of 5 stars Reviewed May 12, 2014

Good experience on breakfast. Nice attitude of serive members. We do live the nice and morning at BWG. Hopefully, next trip to dover, DE, we would select BWG as major selection to stay. The review must have 200 characters minimum. You've accidentally repeated some letters/characters. Please delete them and try again. Please complete the highlighted fields.

Review collected in partnership with Best Western

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cari2007, General Manager at BEST WESTERN Galaxy Inn, responded to this review

Thank you and we hope to see you on your next trip to Dover. we are working on making more improvements to the hotel and breakfast I hope you will come back to see them. Sincerely, Cathy Webster. General Manager More

1 review
1 of 5 stars Reviewed April 28, 2014

Dirty and run down hotel rooms complemented by extremely rude staff... Location is the only ok part of the hotel Avoid this hotel like plaque I have stayed other Bestwestern locations and generally have good experiences. This is an exception.

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cari2007, General Manager at BEST WESTERN Galaxy Inn, responded to this review

I am so sorry you did not have the experience we want all of our guest to have. As you can see from the previous and recent reviews your experience is not the norm for us. I would love it if you could call me direct and let me know exactly what went wrong. I would really like to make... More

Freehold, New Jersey
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 16, 2014

We stayed there for 1 night. The first thing that I noticed was the smell as did other reviewers. It's not just a subtle smell...it's like you hit a wall of stale smoke. The smell i tensified even more when entered our smokefree room. It has ti be in the carpet and walls. Check in was pleasant. Our room ok... More

Was this review helpful? Yes
cari2007, General Manager at BEST WESTERN Galaxy Inn, responded to this review

I am sorry you did not have a great experience wile under our care. I want you to know that we are fixing the problem with the smell from the hallway. Our carpet is scheduled for delivery the week of April 21, 2014. We had hoped to get this in long before now, however, there was a delay in the... More

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Additional Information about BEST WESTERN Galaxy Inn

Address: 1700 East Lebanon Road, Dover, DE 19901
Phone Number:
Location: United States > Delaware > Dover
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Galaxy Hotel Dover
Best Western Dover
Dover Best Western

26 photos of this hotel

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Other (12)

Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Number of rooms
64

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