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BEST WESTERN Galaxy Inn

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1700 East Lebanon Road, Dover, DE 19901
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BEST WESTERN Galaxy Inn
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BEST WESTERN Galaxy Inn
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94 reviews from our community

Traveler rating
    28
    32
    18
    8
    8
See reviews for
32
32
4
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Richmond, Virginia, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Courteous and professional staff. High value for the experience. Rooms spotless. Bathrooms clean. If you are traveling within 50 miles of this area it is well worth your money to stay at this hotel. Don't spend more for less.

Review collected in partnership with Best Western

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Charlotte Hall, Maryland
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Clean, safe, friendly. Fast food (McDonalds, Chinese) within parking lot. Safe surroundings. Excellent free breakfast. Enforced non-smoking in the room I stay in. Has handicap accessible room if you ask for it.

Review collected in partnership with Best Western

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Roanoke, Virginia
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed February 22, 2015

Been going to the Firefly Music Festival for the last 3 years and two of those years I was lucky enough to book a room at this location. It's not too far from the venue and it's surrounded by great things such as a McDonald's with a 24 hour drive-through and it's near a Wawa-perfect for our visit. And of... More 

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cari2007, General Manager at BEST WESTERN Galaxy Inn, responded to this review

Thank you very much for your review. I am happy to hear you were able to book with us again for the 2015 Firefly Music Festival. I hope you stop by the office to say hello. This is such a fun event and I am sure you will enjoy this year as well. The music line up has been released... More 

ridgely, United States
1 review
5 of 5 stars Reviewed February 17, 2015

the girl at the front desk was so nice n pleasant to talk to not like the best western in ocean city the breakfast was warm n inviting i didnt see to much of the staff but from who i did speak with i would definitely stay again but i would not recommend the best western in ocean city

Review collected in partnership with Best Western

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cari2007, General Manager at BEST WESTERN Galaxy Inn, responded to this review

Thank you and I agree. We have some pretty amazing staff! I am very lucky that I have a staff who cares about our guest. Thank you for recognizing that and I will be sure to let everyone know. I hope to see you soon. Sincerely; Cathy Webster General Manager More 

Atlanta, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 28, 2014

For Christmas holiday, we stayed at the Galaxy Inn in Dover, DE, and except for the pillows being lousy, and the lack of an extra blanket in the room, the quality and stay were great. :) I would rate this between a 3 star out of 5.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
cari2007, General Manager at BEST WESTERN Galaxy Inn, responded to this review

Thank you and we hope you will chose us on your next visit to Dover. Looks like we need to inspect all pillows and start making some replacements. I hope this did not csauser you too much discomfort. Cathy Webster General Manager More 

Granville, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 20, 2014

Room smelled, water pressure a joke, no batteries in remote, had to ask for towel every day for the three days we stayed for both rooms. We came in at 2am for airport with my son that had just returned from Afghanistan and attendee stated we would get military discount but when I checked out I didn't look at bill... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
cari2007, General Manager at BEST WESTERN Galaxy Inn, responded to this review

I am sorry you did not have the experience we want all of our guest to have while under our care. I looked into the question of the rate. I want to assure you we did apply the military rate. The rate you received was more then 20% off our regular rate. We do not give our military the standard... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 19, 2014

Stayed 1 night. Room 202 .Slight cigarette smell when we first walked in the room. Went away after a few moments. Noticed the smoke alarm had a plastic bag wrapped around it. Must have been from the previous resident. Overall a nice room. Clean. McDonald's and a Chinese restaurant next store. Free breakfast was good. Waffle station , eggs, sausage,... More 

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cari2007, General Manager at BEST WESTERN Galaxy Inn, responded to this review

Thank you for alerting me to the smoke detector situation. I had maintenance go check on this and the situation was already corrected. I do apologize for the smell of smoke in the room. We do ask that our guest respect the room and other guest by not smoking in rooms. Sorry to say not everyone plays by the rules.... More 

Columbus, Ohio
Top Contributor
75 reviews 75 reviews
48 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed November 14, 2014

I stayed at this location on a very busy weekend while Delaware State University was having their homecoming weekend and there was a 5K marathon. The hotel was clean and check-in went very well. The location is ajoined parking lot with Mcdonalds and all other stores and restaurants within a 1 mile radius. The room was spacious with normal ammenities.... More 

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cari2007, General Manager at BEST WESTERN Galaxy Inn, responded to this review

Glad to hear you had a pleasant visit to the Dover area. I hope you will come back to see us soon. Please keep in mid that the Dover Air Force Base has a wonderful museum that you may enjoy. They have a train display through the holidays. Please call us to book a room if you are able to... More 

Pittsburgh, United States
1 review
3 of 5 stars Reviewed October 31, 2014

Good: breakfast and convenience, especially to the DAFB. Bad: shampoo/conditioner in dispensers only (so bring your own! who knows who has done what to that shampoo!), beds only fair. Slightly run-down but ok for one or two nights.

Review collected in partnership with Best Western

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cari2007, General Manager at BEST WESTERN Galaxy Inn, responded to this review

I am sorry to see you had a less then pleasant experience while under our care. I hope you will give us a chance to make it up to you in the near future. We are making changes and hope you will come see for yourself. The shampoo and body wash dispensers are one of the recent changes. We chose... More 

Dover, United States
1 review
5 of 5 stars Reviewed October 22, 2014

While there were a couple of items I could nit-pick on, the staff was wonderful, the amenities far exceeded our expectations, and was more for the money than we had received at other more high-end hotels. Best trip we have ever had.

Review collected in partnership with Best Western

Was this review helpful? Yes
cari2007, General Manager at BEST WESTERN Galaxy Inn, responded to this review

Thank you. We try very hard to make sure all of our guest get a great experience. I hoppe to see you again soon. If there is anything we can do to help you plan your next trip just give us a call. Thank You Cathy Webster General Manager More 

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