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BEST WESTERN Galaxy Inn

1700 East Lebanon Road, Dover, DE 19901
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BEST WESTERN Galaxy Inn
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BEST WESTERN Galaxy Inn
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89 reviews from our community

Traveler rating
    24
    31
    18
    8
    8
See reviews for
31
30
3
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Granville, United States
1 review
2 of 5 stars Reviewed 5 weeks ago

Room smelled, water pressure a joke, no batteries in remote, had to ask for towel every day for the three days we stayed for both rooms. We came in at 2am for airport with my son that had just returned from Afghanistan and attendee stated we would get military discount but when I checked out I didn't look at bill... More 

Review collected in partnership with Best Western

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cari2007, General Manager at BEST WESTERN Galaxy Inn, responded to this review

I am sorry you did not have the experience we want all of our guest to have while under our care. I looked into the question of the rate. I want to assure you we did apply the military rate. The rate you received was more then 20% off our regular rate. We do not give our military the standard... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 19, 2014

Stayed 1 night. Room 202 .Slight cigarette smell when we first walked in the room. Went away after a few moments. Noticed the smoke alarm had a plastic bag wrapped around it. Must have been from the previous resident. Overall a nice room. Clean. McDonald's and a Chinese restaurant next store. Free breakfast was good. Waffle station , eggs, sausage,... More 

Was this review helpful? Yes
cari2007, General Manager at BEST WESTERN Galaxy Inn, responded to this review

Thank you for alerting me to the smoke detector situation. I had maintenance go check on this and the situation was already corrected. I do apologize for the smell of smoke in the room. We do ask that our guest respect the room and other guest by not smoking in rooms. Sorry to say not everyone plays by the rules.... More 

Columbus, Ohio
Top Contributor
74 reviews 74 reviews
48 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed November 14, 2014

I stayed at this location on a very busy weekend while Delaware State University was having their homecoming weekend and there was a 5K marathon. The hotel was clean and check-in went very well. The location is ajoined parking lot with Mcdonalds and all other stores and restaurants within a 1 mile radius. The room was spacious with normal ammenities.... More 

Was this review helpful? Yes
cari2007, General Manager at BEST WESTERN Galaxy Inn, responded to this review

Glad to hear you had a pleasant visit to the Dover area. I hope you will come back to see us soon. Please keep in mid that the Dover Air Force Base has a wonderful museum that you may enjoy. They have a train display through the holidays. Please call us to book a room if you are able to... More 

Pittsburgh, United States
1 review
3 of 5 stars Reviewed October 31, 2014

Good: breakfast and convenience, especially to the DAFB. Bad: shampoo/conditioner in dispensers only (so bring your own! who knows who has done what to that shampoo!), beds only fair. Slightly run-down but ok for one or two nights.

Review collected in partnership with Best Western

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cari2007, General Manager at BEST WESTERN Galaxy Inn, responded to this review

I am sorry to see you had a less then pleasant experience while under our care. I hope you will give us a chance to make it up to you in the near future. We are making changes and hope you will come see for yourself. The shampoo and body wash dispensers are one of the recent changes. We chose... More 

Dover, United States
1 review
5 of 5 stars Reviewed October 22, 2014

While there were a couple of items I could nit-pick on, the staff was wonderful, the amenities far exceeded our expectations, and was more for the money than we had received at other more high-end hotels. Best trip we have ever had.

Review collected in partnership with Best Western

Was this review helpful? Yes
cari2007, General Manager at BEST WESTERN Galaxy Inn, responded to this review

Thank you. We try very hard to make sure all of our guest get a great experience. I hoppe to see you again soon. If there is anything we can do to help you plan your next trip just give us a call. Thank You Cathy Webster General Manager More 

Marietta, United States
1 review
4 of 5 stars Reviewed October 16, 2014

The king size bed was very comfortable and the room was clean. The bathroom did not have enough shelving to put my clothes on so they do not get wet or fall off and the pressure from shower head was weak. Overall, the free breakfast was very good and I would stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
cari2007, General Manager at BEST WESTERN Galaxy Inn, responded to this review

I am glad to hear you will consider staying with us again. We are currently working with Best Western Design on more shelving or a vanity in the bathrooms. I hope to have them in place before you come back to us. Thank You Cathy Webster General Manager More 

charlottesville, va
Top Contributor
75 reviews 75 reviews
9 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed October 12, 2014

First, three positive things: 1) Price lower than most other area (chain) hotels, 2) The breakfast bar was very good, 3) Room was clean. Okay, the negatives: 1) Although I had requested a handicap-accessible room, our room was at the back and I had to struggle to get up the stairs. I later saw that the only rooms that are... More 

Was this review helpful? Yes 1
cari2007, General Manager at BEST WESTERN Galaxy Inn, responded to this review

I am glad you enjoyed the breakfast and the room in general. We are working with Best Western Design at this time to get better shelving or a vanity in the rooms. I hope to have rthese in place by the time you come and visit us again. Thank You Cathy Webster General Manager More 

Pittsburgh, Pennsylvania
Top Contributor
52 reviews 52 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 1, 2014

With the NASCAR Race in town the weekend we stayed here, Our expectations were not set really high. I have to say this place exceeded our expectations. The staff member at Check-in was really nice and very accommodating. Our room was nice. We booked a King room. The room was very clean, it had a microwave, coffee maker and a... More 

Was this review helpful? Yes
cari2007, General Manager at BEST WESTERN Galaxy Inn, responded to this review

NASCAR is always such a fun time for us! I am glad that you had a good weekend. I hope you will consider coming to stay with us during the next NASCAR is Dover. Thank You Cathy Webster General Manager More 

Arnprior, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 1, 2014

We stayed there for 3 nights during race weekend. We could not have been happier with the service provided everyone was very helpful and the breakfast was amazing looking forward to next year we had a issue with the first room so we switched and they took 10% off our stay can't say enough good about This hotel

Was this review helpful? Yes
cari2007, General Manager at BEST WESTERN Galaxy Inn, responded to this review

It is always our pleasure to make our guest feel at home while under our care. I hope to see you for the next race at Dover Downs. Please give us a call so we can make your reservations for you. Thank You Cathy Webster General Manager More 

pittsburgh
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 16, 2014

We frequently come to Dover to visit our grandson. This has become our go to place. You can't beat the price. The king size bed we got was very comfy. The staff is very friendly. The rooms are clean and the breafasts are good. We had eggs, sausage, home fries and waffles in addition to the usual items. We found... More 

Was this review helpful? Yes
cari2007, General Manager at BEST WESTERN Galaxy Inn, responded to this review

Thank you for your acknowledgements. We have been working hard to make some improvements and I hope you will see some on your next visit. I am glad to hear the new breakfast items are appreciated. We want to make sure the start to your day is a good one. If you have any suggestions please stop in and see... More 

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Additional Information about BEST WESTERN Galaxy Inn

Address: 1700 East Lebanon Road, Dover, DE 19901
Phone Number:
Location: United States > Delaware > Dover
Price Range (Based on Average Rates): $
Number of rooms: 64
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Also Known As:
Best Western Galaxy Hotel Dover
Best Western Dover
Dover Best Western
Hotel Style:
#1 Best Value Hotel in Dover
#6 Romantic Hotel in Dover

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