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Holiday Inn Express Dover

#10 of 20 Hotels in Dover
Certificate of Excellence
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1780 North DuPont Highway, Dover, DE 19901
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1 room 1 adult
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Holiday Inn Express Dover
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122 Reviews from our TripAdvisor Community

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Hope, Maine
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 12, 2015

We travel with a Great Dane so occasionally we have to search for a hotel that is pet-friendly, even though she is a perfect, quiet, tidy hotel guest. When we arrived here, Joseph welcomed us with open arms! All the staff were extremely accommodating, Nellie at breakfast was so sweet, Bonnie at the bar was amazing and she and Joseph... More 

Helpful?
Thank Sonia T
1 review
4 of 5 stars Reviewed October 25, 2015 via mobile

Hotel is short distance from Route one, and right down the road to Dover Downs Casino and track. Thermostat on wall in the room are not hooked up to the heater. Seems like they upgraded the HVAC system and didn't take down the thermostat from the old system. I woke up at 3 am freezing and checked out the heating... More 

Helpful?
Thank Ken O
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 13, 2015 via mobile

It's clean and the location worked for those of us in town for the Amish bicycle ride. The cost was draw dropping! In short, it was a Holiday Inn Express that offered free breakfast, free WiFi, parking, and fairly competent front desk staff. I suggest more outlets for charging electronic equipment in the room. That's a needed upgrade. There are... More 

Helpful?
Thank Uspinuwin
IHGCare, Guest Relations Manager at Holiday Inn Express Dover, responded to this review

Dear Uspinuwin, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding our rate. We will look into this concern. We take all reviews positive and negative very seriously, and... More 

Manchester, New Hampshire
Level Contributor
95 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed August 17, 2015

We needed a one-night stopover on our way back to NH from Virginia Beach and found a good rate here. I stay at many HIE properties each year and I found this above average. The hotel was clean, the room spacious, and the lobby comfortable. The breakfast attendant was incredibly friendly and there were even a few more choices than... More 

Helpful?
2 Thank Majorgal
Brandenburg, Kentucky
1 review
1 of 5 stars Reviewed August 11, 2015

Stay somewhere else. We stayed three nights. Hotel had the nerve to blame my family instead of owning up to their mistake of not cleaning our room one day. Said we left the "Do Not Disturb" sign up. We didn't use that sign or put it out. After we returned home, I notified IHG Rewards and they at least apologized... More 

Helpful?
Thank Amanda C
IHGCare, Guest Relations Manager at Holiday Inn Express Dover, responded to this review

Dear Amanda C, Thank you for taking the time to write a review of your recent stay and for your loyalty as our IHG Rewards Club member. I deeply apologize for any inconvenience you may have experienced with our housekeeping service. We hope to have an opportunity to regain your faith in us and follow up on your concerns. I... More 

Gatlinburg, Tennessee
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed August 9, 2015

Worst HIE where I have ever stayed! Room 411 4th floor hallway humid and very warm. Doors that I passed had greasy finger streaks/marks. Immediately noticed that the beds were made sloppily, Stains on walls, filthy carpets with stains made my feet black, A/C did not cool room or reduce the humidity (old style without thermostat and under the window),... More 

Helpful?
Thank Bensfamily2012
IHGCare, Guest Relations Manager at Holiday Inn Express Dover, responded to this review

Dear Bensfamily2012, Thank you for taking the time to write a review of your recent stay. It is truly regrettable that some of our room amenities and the noise levels fell below your expectations. I have sent you a private message in an effort to obtain more information so we could follow up on your concerns. I do hope you... More 

Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 2, 2015

The hotel was fine, except for the loud air conditioner which made it difficult to sleep but that turned out to be the least of my problems there. I left my ring in the room. I fully realize the hotel is not responsible for lost objects. But the manager said they found it and would hold it for me. When... More 

Helpful?
1 Thank Michella15
IHGCare, Guest Relations Manager at Holiday Inn Express Dover, responded to this review

Dear Michella15, Thank you for your review regarding your recent stay at Holiday Inn Express and Suites Dover, DE. It is regrettable to know that you had an unfavorable experience. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you... More 

Lewes, Delaware
Level Contributor
179 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 233 helpful votes
4 of 5 stars Reviewed May 15, 2015

Hotel is located directly off exit 104 of Rt 1. Just look for the McDonalds and make the turn. Lobby is impressive, obviously a recent re-do. Parking was free, and luggage carts at the foyer. I switched my king to two queens as the check in clerk said the queen suites has whirlpool tubs. The carpets and decor are very... More 

Helpful?
Thank DEBarbie
Nassau, New York
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed May 5, 2015

Absolutely do not book your reservation with your credit card information. I'm in the process of requesting a refund for a reservation that I made 24 hours ago. The reservation is for 2 weeks from now and I am surprised that the company is giving me a hard time. This is a good reason to avoid this establishment. No one... More 

Helpful?
Thank gbiggz
IHGCare, Guest Relations Manager at Holiday Inn Express Dover, responded to this review

Dear gbiggz, Thank you for your review regarding your recent stay at Holiday Inn Express & Suites Dover, DE. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 1, 2015

Comfortable bed and bedding, great room design separating bed(s) from hallway, in-room coffee and fridge. Loved the individual book lights on each side of the beds, adjustable wall thermostat, free breakfast, and free wi-fi. Friendly, helpful staff. These are the things that matter to me. I slept very well.

Helpful?
5 Thank cat b
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