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Holiday Inn Express Dover

#9 of 20 Hotels in Dover
Certificate of Excellence
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1780 North DuPont Highway, Dover, DE 19901
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1 room 1 guest
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Holiday Inn Express Dover
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119 Reviews from our TripAdvisor Community

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Traveler rating
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    15
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    6
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32
6
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, New Hampshire
Level Contributor
87 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We needed a one-night stopover on our way back to NH from Virginia Beach and found a good rate here. I stay at many HIE properties each year and I found this above average. The hotel was clean, the room spacious, and the lobby comfortable. The breakfast attendant was incredibly friendly and there were even a few more choices than... More 

Was this review helpful? Yes
Brandenburg, Kentucky
1 review
1 of 5 stars Reviewed 3 weeks ago

Stay somewhere else. We stayed three nights. Hotel had the nerve to blame my family instead of owning up to their mistake of not cleaning our room one day. Said we left the "Do Not Disturb" sign up. We didn't use that sign or put it out. After we returned home, I notified IHG Rewards and they at least apologized... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Dover, responded to this review

Dear Amanda C, Thank you for taking the time to write a review of your recent stay and for your loyalty as our IHG Rewards Club member. I deeply apologize for any inconvenience you may have experienced with our housekeeping service. We hope to have an opportunity to regain your faith in us and follow up on your concerns. I... More 

Gatlinburg, Tennessee
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Worst HIE where I have ever stayed! Room 411 4th floor hallway humid and very warm. Doors that I passed had greasy finger streaks/marks. Immediately noticed that the beds were made sloppily, Stains on walls, filthy carpets with stains made my feet black, A/C did not cool room or reduce the humidity (old style without thermostat and under the window),... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Dover, responded to this review

Dear Bensfamily2012, Thank you for taking the time to write a review of your recent stay. It is truly regrettable that some of our room amenities and the noise levels fell below your expectations. I have sent you a private message in an effort to obtain more information so we could follow up on your concerns. I do hope you... More 

Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 2, 2015

The hotel was fine, except for the loud air conditioner which made it difficult to sleep but that turned out to be the least of my problems there. I left my ring in the room. I fully realize the hotel is not responsible for lost objects. But the manager said they found it and would hold it for me. When... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Dover, responded to this review

Dear Michella15, Thank you for your review regarding your recent stay at Holiday Inn Express and Suites Dover, DE. It is regrettable to know that you had an unfavorable experience. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you... More 

Lewes, Delaware
Level Contributor
167 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
4 of 5 stars Reviewed May 15, 2015

Hotel is located directly off exit 104 of Rt 1. Just look for the McDonalds and make the turn. Lobby is impressive, obviously a recent re-do. Parking was free, and luggage carts at the foyer. I switched my king to two queens as the check in clerk said the queen suites has whirlpool tubs. The carpets and decor are very... More 

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Nassau, New York
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed May 5, 2015

Absolutely do not book your reservation with your credit card information. I'm in the process of requesting a refund for a reservation that I made 24 hours ago. The reservation is for 2 weeks from now and I am surprised that the company is giving me a hard time. This is a good reason to avoid this establishment. No one... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Dover, responded to this review

Dear gbiggz, Thank you for your review regarding your recent stay at Holiday Inn Express & Suites Dover, DE. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 1, 2015

Comfortable bed and bedding, great room design separating bed(s) from hallway, in-room coffee and fridge. Loved the individual book lights on each side of the beds, adjustable wall thermostat, free breakfast, and free wi-fi. Friendly, helpful staff. These are the things that matter to me. I slept very well.

Was this review helpful? Yes 4
Thornton, New Hampshire
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 22, 2015

My annual spring pilgrimage from northern NH occurs every April. When heading to my PTSD (post-traumatic snow disorder) destination of Hatteras Island, NC, my halfway point is Dover, DE. This year, I overnighted at the Holiday Inn, Express on N. DuPont Highway in Dover. This turned out to be a great decision. Not only was the weather warmer, the hospitality... More 

Was this review helpful? Yes 2
Nanaimo, Canada
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 11, 2015 via mobile

Maybe because this hotel is newer, but it has a tall, welcoming lobby that is very trendy and rivals the atmosphere of any Manhattan boutique hotel. We got a free upgrade to a fifth floor suite and it was spacious. Living room, separate bedroom, kitchen with mini-fridge, microwave and sink. Bathroom has hot tub with separate entrance to bedroom. Or... More 

Was this review helpful? Yes 2
Sophia K, Guest Relations Manager at Holiday Inn Express Dover, responded to this review

Thank you so much for your positive review on your recent stay at the Holiday Inn Express Dover Delaware. We are so pleased to see that you enjoyed your stay and the modern decor of the hotel. It makes us just tickled that you described the hotel as a Manhattan style hotel! That was exactly what we were aiming for... More 

new jersey
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed March 29, 2015

I amn always wary of Pricline.Last time I booked a Priceline deal the amenities they promised were not there.Luckily my credit card company decided that bait and switch was not OK,so we stuck that one right back to Priceline..But desperate for a cheap hotel I made my bid and ended up with the Holiday Inn Express.The hotel sits about 300... More 

Was this review helpful? Yes 3
Sophia K, Guest Relations Manager at Holiday Inn Express Dover, responded to this review

Thank you for sharing on Trip Advisor on your recent stay at the Holiday Inn Express, Hotel & Suites. We are located off of Route 13, however, pretty far back after you turn off of the main road. The Hotel was actually built in 2001 and also underwent an entire full hotel renovation two years ago. Unfortunately, we cannot control... More 

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