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Holiday Inn Dover Downtown

3.0 of 5 561 N. Dupont Highway, Dover, DE 19901
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Holiday Inn Dover Downtown
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Holiday Inn Dover Downtown
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75 reviews from our community

Traveler rating
    17
    21
    23
    8
    6
See reviews for
24
23
2
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jonestown, PA
Top Contributor
170 reviews 170 reviews
80 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed October 1, 2014

We stayed here several nights while in the area. Not a bad place, but there are things that could be improved. We noticed that the AC unit wasn't working properly, and so the staff immediately corrected the issue by having a new unit installed! It was complete in about 15 minutes, and the unit worked perfectly! What we liked: 1.... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Dover Downtown, responded to this review

Dear PANeddie, Thank you for taking the time to share your recent experience with us. I am pleased that our room accommodations, breakfast served and staff were able to meet your expectations. It is disheartening to know that you did not like some aspects of our hotel, particularly our parking and hallways. And we also apologize for any inconvenience you... More 

1 review
2 of 5 stars Reviewed September 22, 2014

Stayed here for 7 days during a business trip. You can tell its an older hotel that has had some updates. Staff was nice. Lobby was fine, hallways are nice (except for the lumps in the carpet on the 2nd floor). Room was clean and as pictured but was very dim. Lighting was poorly placed. The bathroom door was installed... More 

Was this review helpful? Yes
Deborah O, General Manager at Holiday Inn Dover Downtown, responded to this review

Dear Ben D, Thank you for taking the time to provide feedback on your stay. We are very sorry you did not experience an exemplary hotel stay at our property. Please be assured all your feedback will be acted upon to ensure a more positive experience for your next stay and for future guests! We hope we will see you... More 

1 review
5 of 5 stars Reviewed September 20, 2014 via mobile

The service provided by Kelly was totally Outstanding!!! I love great Customer Service!!! We will be back!!! During a Holiday Weekend a lot of hotels were booked, we were able to get the last two rooms and were so excited!!

Was this review helpful? Yes
Deborah O, General Manager at Holiday Inn Dover Downtown, responded to this review

Dear Teddi923, Thank you so much for taking the time to let us know about your experience. We are delighted to hear you enjoyed your stay with us. Your kind remarks will be forwarded onto the staff. We hope to see you again soon! More 

Garwood, New Jersey, United States
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 18, 2014

Stayed here for one night on the way south to the beach. The hotel was rated at 2-3 stars in most places and the price was pretty good so I booked it. The staff was very nice, accommodating and helpful - probably the best thing about this hotel. This is an older property that was renovated recently with new furnishings... More 

Was this review helpful? Yes
Deborah O, General Manager at Holiday Inn Dover Downtown, responded to this review

Dear Chris S, Thank you for your recent stay at our Hotel and for taking the time to share your thoughts with us! We are glad you enjoyed the hotel's location, the room cleanliness and amenities and the staff's customer service! We hope we will see you in the future! More 

Jasper, Georgia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 13, 2014

We booked this hotel through Priceline, which is always a gamble and we have been very disappointed in the past with some hotels we have booked this way. This hotel, however, was just wonderful! We stay in a lot of hotels, as we travel for work, and were very impressed with the look of the hotel, both inside and out... More 

Was this review helpful? Yes 1
Deborah O, General Manager at Holiday Inn Dover Downtown, responded to this review

Dear Ishine4, Thank you for choosing the Holiday Inn Dover Downtown and for taking the time to share your experience with us! We are delighted to hear you had a Fabulous stay and we look forward to your next visit! More 

Harpenden, UK
Top Contributor
187 reviews 187 reviews
174 hotel reviews
184 helpful votes 184 helpful votes
2 of 5 stars Reviewed September 8, 2014

Downtown, it certainly isn't. It's on the US-13 strip to the north of town. So why the dishonesty? The hotel provides most of what the traveller needs for a night or two, but it just lacks pizazz. The colour schemes in the public areas are depressingly sludge-coloured, though the carpet in the corridors is a migraine-inducing bright pattern. The bedroom... More 

Was this review helpful? Yes
Deborah O, General Manager at Holiday Inn Dover Downtown, responded to this review

Dear UK Peripatetic, Thank you for your recent stay at our Hotel and for taking the time to share your thoughts with us! We are sorry to hear we did not meet your standards and please rest assured we will share your comments and suggestions with our staff in an effort of improving our services for our guests future stays!... More 

Maryland
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed September 1, 2014

The hotel is a good standard hotel. We paid $85 on Priceline during a busy holiday weekend. All of the rooms at Rehoboth were booked, so we used this as a stopover as it's only 1 hour away from the beach and a pretty straight drive. The staff was friendly upon check-in. It was an easy process. The wifi was... More 

Was this review helpful? Yes
Deborah O, General Manager at Holiday Inn Dover Downtown, responded to this review

Dear Msafrica, Thank you for your recent stay at the Holiday Inn Dover Downtown and for taking the time to share your thoughts with us! We are happy to hear you enjoyed our staff's customer service and friendliness, the cleanliness and quality of the rooms and amenities. We look forward to having you and your family as our guests in... More 

Washington DC, District of Columbia
Contributor
14 reviews 14 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed June 15, 2014

I should start my review by stating I grew up in Dover and am more than familiar with the hotels that have existed in that city for more than 30+ years. So I know the history of this particular hotel (or at least the history of the building). The photos online had me thinking we were reserving a room at... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Dover Downtown, responded to this review

Dear dougvansant, Thank you for taking the time to provide feedback on your recent stay. As a valued member of IHG Rewards, we are very sorry you did not experience an exemplary hotel stay with regard to the hotel condition and cleanliness. Please be assured that all your feedback will be acted upon to ensure a more positive experience for... More 

Millbury, Massachusetts
Senior Reviewer
6 reviews 6 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 1, 2014

We are staying at this hotel for Nascar race weekend May 31- June 2. Our first night here wasn't bad. The bed is fairly comfortable and the room is spacious. We haven't used the pool yet, but might use it today after the race. There are a lot of people here, but you wouldn't know it as it is very... More 

Was this review helpful? Yes
Deborah O, General Manager at Holiday Inn Dover Downtown, responded to this review

Your feedback is appreciated. We are happy to hear that you enjoyed your stay at the Holiday Inn Dover Downtown and we hope to have you come back to stay with us soon! More 

Brooklyn, New York
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 1, 2014

The location is not "downtown" as stated in the name. Did not include wifi and breakfast but was less money than other similar hotels we stayed at on this short road-trip. Didn´t have a pool. It´s a bit run down but the room was clean. The beds were way to soft for us ... but that´s a matter of taste.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Dover Downtown, responded to this review

Dear marteinnjonasson, Thank you for taking the time to review our property. I am pleased to note that you liked our clean rooms. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am sorry to hear that there were certain aspects... More 

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Additional Information about Holiday Inn Dover Downtown

Address: 561 N. Dupont Highway, Dover, DE 19901
Phone Number:
Location: United States > Delaware > Dover
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Dover Downtown 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Holiday Inn Dover Downtown Hotel Dover

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