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Holiday Inn Dover Downtown

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561 N. Dupont Highway, Dover, DE 19901
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1 room 1 guest
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Holiday Inn Dover Downtown
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101 Reviews from our TripAdvisor Community

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Traveler rating
    31
    27
    25
    11
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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1 review
2 of 5 stars Reviewed 2 weeks ago

Annie. A I stayed at this hotel this past weekend (8/14-8/15). I went with a group of friends because we attended a BBQ in the area. Let me start by stating the only two positive things about my stay at this hotel is that the staff was friendly and my room was clean. Now the negative things about this hotel.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Dover Downtown, responded to this review

Dear Annie A, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. We appreciate your positive feedback on the cleanliness of the room received and regarded our friendly staff. However, we are... More 

Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was nice and clean. All was great for me and my lady. However, the weirdest thing happened. The floor above us was loud, they were bumpin uglies til 6 in da mornin like snoop said. It was loud, never had a hotel with paper thin ceilings before. Other than that the location next to the casino was great.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Dover Downtown, responded to this review

Dear Koldslaw, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our rooms to be nice and clean. However, we regret that you were disturbed by other guests' noise during your visit. We would also like to apologize for falling short of your expectations regarding our... More 

New Carrollton, Maryland
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was just what I was looking for!! I planned a quick getaway for me and my husband (less than 1 week) and I wanted to be near Dover Downs Casino and not far from Rehoboth Beach outlets and this fit the bill. We were unable to check in early due to the hotel being filled to capacity fromthe... More 

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Dover, Delaware
1 review
4 of 5 stars Reviewed 4 weeks ago

Clean and orderly hotel, but, it is not just about accommodations for me. It is the hospitality that will bring me back. Joseph, Kelly, and Deb will make sure you are welcome and content. Bonnie mans the lounge and is guaranteed to greet you with a smile. The food is great and will not cost you an arm and a... More 

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Albrightsville, Pennsylvania
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed July 30, 2015

My husband took me to Delaware for my birthday weekend, we arrived and check in was a breeze. Entered the room and everything was very clean, the king size bed was so comfortable! The only thing I can really nit pick on is the lobby bar/restaurant. It is only open in the evening until 9pm. My husband and I had... More 

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Bridgeport
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 25, 2015

The staff were always all very nice and courteous especially Joseph who always went out of his way for the 3 days that I stayed here to help me in any way he could including finding me a room when every hotel room in the town was booked. The crab cake sandwhich is the resturant was wonderful and Bobbie was... More 

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2 reviews
5 of 5 stars Reviewed July 23, 2015

I had the opportunity to stay at the Holiday Inn about a month ago. I'm constantly traveling but never forgot the wonderful experience I received there! And so from just that visit I just really want to say how much I really appreciate excellent customer service thank you Holiday Inn staff you guys ROCK !! special shoot out to Sonya... More 

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Deborah O, Director of Sales at Holiday Inn Dover Downtown, responded to this review

Dear Lester L, Thank you so much for your wonderful review! It's great to hear you enjoyed the excellent customer service our staff provided you during your stay. I will be sure to pass your review to the entire staff and management. Please come back and visit us again soon! Thank you again and we wish you safe travels! More 

Charleston, South Carolina
Level Contributor
4 reviews
2 of 5 stars Reviewed July 10, 2015

Was expecting to lounge by the pool while the husband worked. Didn't happen, the pool was very dirty. The grass around the property was overgrown also. No mini fridge or microwave in the room. The treadmill in the exercise room was broken. My remote didn't work nor did the phone, (both fixed after calling the front desk). Went to order... More 

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IHGCare, Guest Relations Manager at Holiday Inn Dover Downtown, responded to this review

Dear Lisa M, Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations due to the level of cleanliness around the pool facility, unattended grounds, inadequate room amenities, and broken treadmill... More 

Travelers are raving about these Dover hotels

1 review
4 of 5 stars Reviewed July 7, 2015

We stayed overnight to drop our daughter off at the University for a summer program. Clean quiet room, comfy bed and convenient to everything. wished I had asked for extra towels - none near pool entrance so we used our room towels and hoped they would dry for showers. **Only disappointment is I need to book again to pick up... More 

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Wilmington, Delaware
2 reviews
5 of 5 stars Reviewed July 5, 2015

We stayed here last weekend and the hotel front desk night staff was the absolute best! Deb L, Sonya, and Kelly were very welcoming and talked to you like they knew you for years! We will be using the hotel again in the future! Thank you to the staff for making our trip even more unforgettable

Was this review helpful? Yes
Deborah O, General Manager at Holiday Inn Dover Downtown, responded to this review

Dear Krystle H, Thank you for the amazing review and for choosing to stay with us at the Holiday Inn Dover Downtown! We are so delighted to know we were able to make your trip that much more unforgettable. Deb L, Sonya, and Kelly will greatly appreciate your recognition of their great customer service and I will be sure to... More 

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