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Holiday Inn Dover Downtown

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561 N. Dupont Highway, Dover, DE 19901
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Holiday Inn Dover Downtown
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119 Reviews from our TripAdvisor Community

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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 3 weeks ago

This is my go to Hotel when I am traveling to Dover on Business. They treat me very well as an IHG rewards member and always remember we on my return. The hotel is very clean and the rooms are spotless. I have never had a bad nights sleep here and the breakfast in the morning (was complimentary for the... More 

Helpful?
Thank Robert B
Deborah O, Manager at Holiday Inn Dover Downtown, responded to this review

Dear Robert B, Thank you so much for your kind words! We are thrilled to hear you enjoy the cleanliness of our sleeping rooms and the food at our full service restaurant. Thank you for taking the time to share your experiences at the Holiday Inn Dover Downtown and for being an IHG Rewards Club Member!! We look forward to... More 

Bowie, Maryland
Level Contributor
8 reviews
4 of 5 stars Reviewed January 5, 2016

The room was very accommodating, clean, smartly furnished. The bathroom was spotless, adequate linens and towels provided, along with accoutrements such as coffee, tea, condiments, ice bucket, hot/cold cups. The breakfast plan which was offered as part of the lodging fee was a really good value ... I couldn't believe the servings that came with this offer, and the service... More 

Helpful?
Thank Robert M
Deborah O, General Manager at Holiday Inn Dover Downtown, responded to this review

Dear Robert M, Thank you for such a great review! It's so nice to hear you enjoyed our location, breakfast, amenities, and cleanliness of our guest rooms. We at the Holiday Inn Dover Downtown look forward to welcoming you back! Thank you again!! More 

Robbinsville, North Carolina
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 5, 2016

Over all clean. No above and beyond for a 5 star. But the staff gets the front desk staff gets the five stars. Great suggestions for dinner and a couple of other suggestions to make our stay enjoyable. Dec 31 stay, 6 PM check in.

Helpful?
Thank simple-life-man
Deborah O, General Manager at Holiday Inn Dover Downtown, responded to this review

Dear Simple-life-man, Thank you for taking the time to share your feedback. It's great to hear you enjoyed your stay! I will be sure to pass your kind review to the front desk. They will be thrilled to know that their "5 star" service helped make your stay that much more enjoyable. Thank you!! More 

2 reviews
1 of 5 stars Reviewed January 2, 2016 via mobile

Me and my friend checked in on Dec. 31,2015 to have a quite getaway for New Years Eve. We checked in around 6:45pm-7pm with the help of the front desk rep By the name of Kelly. I asked did she have a rooms on a higher level once I seen that the room was on the first floor but she... More 

Helpful?
Thank Cherrywpop
Deborah O, General Manager at Holiday Inn Dover Downtown, responded to this review

Dear Guest, We are sorry to hear that your stay was less than expected. Please feel free to contact the hotel directly regarding your stay. More 

Travelers are raving about these Dover hotels

Queens, New York
2 reviews
5 of 5 stars Reviewed December 18, 2015

Very nice and well maintained property. The service is very good. I had a minor problem with my TV remote. Not only they fixed it right away, I received two follow up calls during my stay just to ensure everything was okay. That made me feel special.

Helpful?
Thank ABDUL K
Deborah O, General Manager at Holiday Inn Dover Downtown, responded to this review

Dear ABDUL K, Thank you for taking the time to share your experience at the Holiday Inn Dover Downtown. It's great to hear you enjoyed the excellent customer service provided by our staff as guest satisfaction is our number one priority! Again, thank you for your feedback and Happy Holidays! More 

Waldorf, Maryland, United States
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 11, 2015

Stayed here while enjoying a chance to meet up with old friends, the room was clean comfortable and cozy. Great price for what you get, and the staff were very pleasant. They initially had me booked for a pet friendly room but changed that quickly as it didn't apply. I would definitely stay there again.

Helpful?
Thank Visitor-Waldorf
Deborah O, General Manager at Holiday Inn Dover Downtown, responded to this review

Dear Visitor-Waldorf, Thank you for your review! We are happy to hear you enjoyed our comfortable rooms and friendly staff. We hope to welcome you back soon!! More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 6, 2015 via mobile

We stayed here during our visit to Dover Downs casino. The room was clean and nicely decorated. The heating an ac unit was a bit outed and lound but worked just fine.The staff was friendly and they also offer a shuttle to and from the casino which is less than a mile away. Plenty of restaurants and shopping bear by.... More 

Helpful?
Thank Kelly D
Deborah O, General Manager at Holiday Inn Dover Downtown, responded to this review

Kelly D, It's great to hear you had a great stay with us at the Holiday Inn Dover Downtown! We are glad you enjoyed our clean rooms and convenient location. I will be sure to pass your kind words to the staff! Thank you and Happy Holidays!!! More 

Dover, Delaware
1 review
5 of 5 stars Reviewed November 30, 2015

Room was clean and comfortable. Very friendly and helpful staff. We enjoyed having breakfast and talking to Nelly. The food was good and Nelly took good care of her customers. She is a very pleasant and considerate employee.

Helpful?
Thank John M
Deborah O, General Manager at Holiday Inn Dover Downtown, responded to this review

Hello John M, We are happy to hear you had a great stay with us. Your kind comments will be forwarded to the staff. Thank you for taking the time to give us your feedback. We hope to see you again soon! More 

Rio Grande, New Jersey
Level Contributor
194 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed November 10, 2015

This is a fairly typical Holiday Inn, with a small restaurant (that we didn't try) and bar (that we did). It seems to be fairly new, and is clean and in good shape. The rooms are a bit under-equipped for this day and age, with no fridge or microwave. Wifi was good and constant though, and we didn't use the... More 

Helpful?
Thank jerseymariner
IHGCare, Guest Relations Manager at Holiday Inn Dover Downtown, responded to this review

Dear jerseymariner, Thank you for being our guest and for taking the time to write your review. We are delighted to read your kind endorsement of our location and you pointing out that our staff delivered great service. We will extend your commendations to Joseph and to the rest of the team as your comments will inspire us more to... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 7, 2015

I previously reviewed Holiday Inn Dover Downtown or Holiday Inn Select as others may call it. However, you should always give credit when credit is due. I checked on 11/06 and was greeted by recognizable staff, Josesph and his counterpart. Believe it or not, they remembered me! I'm one of about 1900 reservist that, so that's pretty impressive. I was... More 

Helpful?
Thank Latoya G
Questions? Get answers from hotel staff and past guests. Ask a question

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