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All 21 Dover hotels

Holiday Inn Dover Downtown

3.0 of 5 Motel   |   561 N. Dupont Highway, Dover, DE 19901
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Ranked #13 of 21 hotels in Dover
A recent review
4 of 5 stars reviewed 1 week ago
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65 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
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English first
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Hotel is 1 mile from casino. Holiday Inn is clean, the room has a great and comfortable bed. The air conditioning was noisy. The front desk staff was very friendly, both day and night shifts. Wish the room had a fridge.

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Deborah O, General Manager at Holiday Inn Dover Downtown, responded to this review

Thank you for giving us your feedback. Your feedback helps us to improve our services. We hope to have you stay with us again! More

Virginia
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We got this room on an expres deal through Priceline. We weren't expecting much, but boy were we pleasantly surprised! It was fabulous! The staff was great and very friendly. We got a room on the second floor. It was beautifully remodeled, clean, and quiet (when our kids were sleeping). The TV was acting squirrely and the front desk clerk... More

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Deborah O, General Manager at Holiday Inn Dover Downtown, responded to this review

Thank you so much for taking the time to let us know about your experience. We are delighted to hear you enjoyed your stay with us. Your kind remarks will be forwarded onto the staff. We hope to see you again soon! More

Delaware
Top Contributor
56 reviews 56 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 28, 2014

We hosted a 2 day workshop at this location. The planning and communication up to the event was great, we worked with Diana. The room set up was perfect and the attendees like the all day coffee station as well as the lunch both days. The staff was all very nice and helpfull with requests we had. I would recomend... More

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Deborah O, General Manager at Holiday Inn Dover Downtown, responded to this review

Thank you for the wonderful compliments on our staff and property. They will be forwarded onto the staff. We appreciate you taking the time out of your schedule to give us your feedback. We look forward to the opportunity to host your events in the future and hope to see you again soon! More

Caeur D Alene
Top Contributor
196 reviews 196 reviews
44 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed December 11, 2013

Front lobby is nice and clean. Clerk was friendly. That was about it. It's a hike to get to the room. Carpets are dirty. Elevator smells horrible and old. It needs a refresher to be at par with a holiday inn. Gym is non existent. It's just a 10 by 10 spade with old bad treadmills. No weights. They did... More

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Deborah O, General Manager at Holiday Inn Dover Downtown, responded to this review

Dear Jaime U, Thank you for your recent stay at the Holiday Inn Dover Downtown and for taking the time to share your experience with us! We appreciate your feedback and regret that we failed to meet your expectations during your stay with us. Your comments will prove helpful in our efforts to improve our services. We hope to have... More

Virginia Beach, Virginia
Top Contributor
188 reviews 188 reviews
39 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed November 23, 2013

At the last minute, my wife and I decided to stop in Dover. The Casino was booked (and expensive) on a Saturday night. After checking Hotels.com, we received a $99 deal at the Holiday Inn on Dupont Hwy. I was surprised how close it was to the casino. Walking is possible, but I'd only suggest that during the day. The... More

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Deborah O, Manager at Holiday Inn Dover Downtown, responded to this review

We are delighted to hear you had a great stay at our hotel. Thank you so much for letting us know about your experience at the Holiday Inn Dover Downtown. We hope to see you again soon! More

Columbia, Maryland
Contributor
14 reviews 14 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 16, 2013 via mobile

We wrongly thought this hotel would be a step up from the Best Western we had previously stayed at in Smyrna. Instead we ended up without a fridge, microwave, or continental breakfast. You can get a couple eggs and bacon with a cup of juice and coffee delivered to your room in the morning for $15 after a fee and... More

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Deborah O, General Manager at Holiday Inn Dover Downtown, responded to this review

Please accept our apology for the issues during your stay. Unfortunately we only offer refrigerators and microwaves upon request due to having a full service restaurant onsite. While continental breakfast is not a standard for full service Holiday Inns, we do offer a breakfast special available daily for under $7. We wish we could have met your needs during your... More

Camp Hill, Pennsylvania
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 9, 2013

Stayed here because of it's close proximity to the Amish Country Bike Tour. Arrived early and got a room right away. The room was clean. I checked the shower immediately, since the water pressure is typically a problem but it passed the test. The sink counter was too high for me. The measly coffee maker was on the bathroom sink... More

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Deborah O, General Manager at Holiday Inn Dover Downtown, responded to this review

Thank you for taking the time to let us know about your stay. We apologize for the inconveniences you experienced. We value your feedback and comments and will use them to improve our services. We will surely forward your comments to the front desk staff and to Kerry as well. We hope to have the opportunity to have you stay... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed September 7, 2013

The location won me over because its close to the start line for the Amish Century Bike ride. The staff was efficient and nice. Our room was very nicely decorated and comfortable. There are washers and dryers down the hall (coin operated) free wifi and breakfast! Pretty good for the cost!

Was this review helpful? Yes
Deborah O, General Manager at Holiday Inn Dover Downtown, responded to this review

We are delighted to hear you had a pleasant stay with us. Thank you for taking the time to share your experience at the Holiday Inn Dover Downtown. We look forward to seeing you again! More

OrlandoM
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 18, 2013

We stayed on our way from Virginia Beach to Connecticut. When we checked in the front desk was so busy socializing with each other they ignored us. The room was very clean and sleeping was difficult as the window shade did not block the light. I know it is only a 3 star hotel, but I expected more.

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IHGCare, Guest Relations Manager at Holiday Inn Dover Downtown, responded to this review

Dear OrlandoMJ, Thank you for writing a review about your recent stay with us. We are sorry the service you received from our hotel staff and room accommodations was less than satisfactory. We do apologize for any inconvenience that you have experienced. We take all reviews positive and negative very seriously, and your feedback will help us improve for our... More

Rochester
2 reviews
3 of 5 stars Reviewed August 14, 2013

The room was fine, very clean looking. The cable did not work very well only a few stations came in which if your staying in Dover you may find to be an issue as there is very little to do besides watch TV. My other major complaint is that when we booked they advertised a complimentary breakfast. However, when we... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Dover Downtown, responded to this review

Dear Dan L, Thank you for taking the time to write your review about our property. It is always our goal to provide convenient and world class service to our guest. We apologize we were not able to exceed your expectations during your stay. Rest assured that your comments will be reviewed by our team and take actions accordingly. Thank... More

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Additional Information about Holiday Inn Dover Downtown

Also Known As:
Holiday Inn Dover Downtown Hotel Dover
Holiday Inn Dover Downtown Hotel
Address: 561 N. Dupont Highway, Dover, DE 19901
Phone Number:
Location: United States > Delaware > Dover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 21 hotels in Dover
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Dover Downtown 3*
Official Description (provided by the hotel):
The contemporary Holiday Inn Dover - Downtown hotel places you near the area's best attractions and most prominent businesses. This hotel is located near Dover Downs International Speedway/Casino and Dover Air Force Base. We are proud to offer military and government travelers their own special rate. Our hotel's business travelers appreciate our modern facilities, which boast an on-site business center with print, copy and fax services. We also have meeting rooms that total more than 2800 square feet of event space. If you're looking for a hotel in Dover, Delaware near businesses search no more, since these businesses are just a short drive from our property. If you prefer the outdoors, visit Bombay Hook National Wildlife Refuge or the beach at Cape Henlopen State Park. If you are searching for a hotel in Dover, Delaware with great amenities, you'll be pleased to note that we offer free high-speed Internet access in each room. And, you're sure to enjoy a delicious meal at our on-site eatery, or a relaxing drink in the lounge. We also have an outdoor seasonal pool and a fitness center, so you can unwind after a long day. ... more   less 
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