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Hilton Garden Inn Dover

#5 of 20 Hotels in Dover
Certificate of Excellence
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1706 N. DuPont Hwy, Dover, DE 19901
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1 room 1 guest
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Hilton Garden Inn Dover
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335 Reviews from our TripAdvisor Community

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Traveler rating
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Syracuse, New York
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Called very last minute on our way home from Nags Head, NC to Upstate NY--our daughter became ill in the car and we needed a place fairly quickly. The Hilton Garden Inn was able to accommodate us, and even had availability for a suite at a VERY reasonable cost. Check in was quick (again, sick daughter) and we got right... More 

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Silver Spring, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great hotel. The staff was great especially at check-in, during our party and the next day at breakfast. That young lady was wonderful and very professional. I will be back to stay at this hotel. The overall experience was just fantastic!!!!!! JOB WELL DONE HILTON GARDEN INN!!

Review collected in partnership with Hilton Garden Inn

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Michelle P, Director of Sales at Hilton Garden Inn Dover, responded to this review

Dear Issac M, Thank you so much for sharing your pleasant experiences at Hilton Garden Inn Dover during your recent stay! Greeting our guest with a warm smile and making you feel welcome is very important to our staff. We want all of our guest to enjoy their time at our facility and we are always very pleased to hear... More 

Central NY
Level Contributor
111 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We consistently get great service and clean rooms year after year. It's what keeps us coming back. Always greeted with a warm smile at the front desk, always greeted with a "hello" or "good morning" from any of the staff we come across in the common areas. I think this was our 7th straight year staying here as a precursor... More 

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Michelle P, Director of Sales at Hilton Garden Inn Dover, responded to this review

Dear Thepiratemorgan, I am happy to hear that we are always your first choice when your family makes it annual trip to Ocean City! Giving our guest the best service is important to our team members. Coffee service is still available, during the times the restaurant is open, but the cookies have been replaced with a tasty granola bar. I... More 

Randallstown, Maryland
1 review
5 of 5 stars Reviewed 1 week ago NEW

We had a party here for my sisters 30th Birthday. Everything was awesome. The young lady that checked us in Sabrina was very nice and friendly. She offered a stress free check in and out. Our hostess at the party Akeela did a superb job. Not only did she do a great job serving at the party the next day... More 

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Michelle P, Director of Sales at Hilton Garden Inn Dover, responded to this review

Dear Novada O, Thank you for taking the time to share your experience at Hilton Garden Inn Dover! I am very pleased to hear that you enjoyed your time at the event you were here for, as well as the wonderful hospitality that our staff shared. Sabrina and Akeela are both wonderful assets to our Front Desk and Restaurant teams,... More 

Baldwinsville, New York
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Made a last minute stop at this hotel on our way up north. We got the last room available, a handicap room.The mildew in the shower was inexcusable. Didn't dare step foot in there! The rest of the suite was nice, but just didn't understand why the shower looked the way it did.

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Michelle P, Director of Sales at Hilton Garden Inn Dover, responded to this review

Dear Barbara M, I am very sorry to hear that you did not enjoy your most recent stay at Hilton Garden Inn Dover. We always want to exceed our guests expectations. We will take the information you have shared with us to improve training to better serve our guest. We will also work with housekeeping to ensure that a situation... More 

Patchogue, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

First room had overwhelming smell of mold. The staff was very polite and gave us another room which appeared fine. Bugs (ants? hopefully) on the end table. When we pulled out the couch to make the bed for our kids we noticed the mattress looked a little stained. When we lifted it there was a big unidentifiable stain underneath and... More 

Was this review helpful? Yes 1
Michelle P, Director of Sales at Hilton Garden Inn Dover, responded to this review

Dear IZZYPEP, I apologize for the issues you experienced during your recent stay. We have just hired a new Housekeeping manager, and we are looking forward to the insight and training he has to share with the team. Thank you for your feedback. Please feel free to contact me so I may further assist. Thank you, Michelle Pagan More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location. Close to Dover Downs, shopping, great selection of restaurants on main road (Dupont Hwy). Good value for the money. Hotel is clean. Staff is friendly and attentive. Good variety of food items for breakfast.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Michelle P, Director of Sales at Hilton Garden Inn Dover, responded to this review

Dear U6961AFandrewc, Thank you for sharing your wonderful experience! I am pleased to hear that you enjoyed the time you spent at HGI Dover! We look forward to seeing you the next time you visit the Dover area. Thank you, Michelle Pagan More 

Maplewood, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

im checking out of this beautiful hotel this moring the breakfast was wonderful i really enjoyed it what a great way to start my day off the staff is very lovely and rooms were very nice.. I would definitely recommend staying here anytime in Dover, Delaware

Was this review helpful? Yes 1
Michelle P, Director of Sales at Hilton Garden Inn Dover, responded to this review

Dear James P, I am happy to hear that you enjoyed your recent stay at our beautiful property! I am glad that the breakfast and sleeping accommodations were you to your liking. We look forward to seeing you the next time you in the Dover area! Thank you for sharing your experience with us! Thank you, Michelle Pagan More 

Bowie, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hilton Garden Inn is a people-friendly hotel. I always enjoy my stay at the hotel because everyone (staff) are friendly, service is excellent, the rooms are clean and nicely decorated. I give Hilton 5 stars.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Michelle P, Director of Sales at Hilton Garden Inn Dover, responded to this review

Dear Sandra H., I am elated that you enjoyed the time you spent at Hilton Garden Inn Dover! Our staff strives hard to make sure our guest leave with a pleasant memory. It's always a pleasure to share wonderful feedback! Thank you & we hope to see you again in the future!! Michelle Pagan More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a fantastic hotel. Well worth every cent spent! Spotless. Select comfort beds, kurig machines in every room. Spacious bathrooms. Well a pointed rooms include refrigerator, microwave, iron and ironing board. They even accommodated our large group. The breakfast options are delicious as are the adult beverages from the bar. Nice spa and pool.area too.

Was this review helpful? Yes
Michelle P, Director of Sales at Hilton Garden Inn Dover, responded to this review

Dear Treva S., Thank you for taking the time to share your wonderful experience with us!! I think the extra touches Hilton Garden Inn's offer (such as the Keurig & Sleep System Beds), really make the brand stand out and allow our guest to truly enjoy our facility and all it has to offer. We hope to see you again... More 

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