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All 20 Dover hotels

Mainstay Suites Dover

2.5 of 5 Hotel   |   201 Stover Blvd, Hwy 113 & Puncheon Run, Dover, DE 19901
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Ranked #5 of 20 Hotels in Dover
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
jrenzy
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102 reviews from our community

Traveler rating
    63
    22
    8
    4
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I wasnt sure what to expect at this hotel. Although when I called the receptionist was kind of rude; the look of the hotel is extremely pleasing to me. Clean. Roomy. The smoking side is totally separate from the non-smoking side. It is separated by a door in the hallway. So glad I does not smell like smoke. I will... More 

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Summerville, South Carolina
Top Contributor
84 reviews 84 reviews
19 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I was in Dover to receive at friend's body home from Afghanistan at the Air Base and this hotel was for sure the place I could have stayed. The rooms are very large, beds are very comfortable, and the Staff was amazing. Even the midnight shift guy. They are all so friendly and accommodating. My stay included breakfast, which I'm... More 

Was this review helpful? Yes 2
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your visit. Your feedback is very important to us. It tells us what we are doing wrong, what we are doing right, and how we can improve. I am glad to know that you enjoyed your stay with us and all that we have to offer. On behalf... More 

Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed January 19, 2015

My significant other and I went to Dover for his birthday weekend. Reservations were made through Choice Privileges back in November 2014. I called the hotel as we were traveling the highway and was told that I have two rooms. I only requested one room. My credit card was soon to be processed for two rooms. Anita White, staff person... More 

Was this review helpful? Yes 1
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking our online survey regarding your recent visit with us. I was ecstatic to know that you enjoyed your stay with us. I have shared your comments with our staff and they were pleased as well. We are always striving to give 110% to each and every one of our guests. So we appreciate when our guests... More 

Atlanta, Georgia, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 17, 2014

For the last year, I've been living in limbo. The well on my house cracked during last year's polar vortex and . . . well, long story short I've been staying with family until my house can be sold. Staying, not living, is the key word as I put my things in storage and brought three suitcases with me and... More 

Was this review helpful? Yes 1
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for completing our online survey regarding your recent visit with us. I have shared your comments with our team and on behalf of the entire staff we were very pleased to read such a lengthy letter complimenting the services that we provide. Our goal is to always provide exceptional service to each and every one of our guests.... More 

Camden, Delaware
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

I have had several friends from out of town stay at this hotel and so I have had the pleasure of frequenting the MainStay. The staff is very friendly and goes above and beyond to provide exceptional service. The rooms are clean and inviting with everything you could possibly need to make your stay enjoyable. In a convenient location, right... More 

Was this review helpful? Yes 1
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay. On behalf of the entire staff we thank you for your kind words of praise. Our guests feedback is very important to us and always assists us in improving. To know that your stay was an enjoyable one is truly rewarding. Thank you again, we... More 

Melbourne
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 27, 2014

Our Family was celebrating a 90th birthday and Mainstay was the location chosen by many of our family & friends! The staff was very helpful, the common areas were excellent (we used them for family gatherings), the breakfast variety very good, and the rooms were very clean, comfortable, and roomy. Only downside is the accessibility from the highway. Narrow, unlit,... More 

Was this review helpful? Yes 2
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for completing our online survey regarding your recent stay with us. On behalf of our entire staff we were delighted to receive your review. We are always working to provide exceptional service for our guests and to know that it was recognized is truly rewarding. Thanks again, we look forward to your next visit to the Dover area. More 

Columbus, Ohio
Top Contributor
75 reviews 75 reviews
48 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed November 14, 2014

We stayed here while visiting family for one night. The hotel looks inviting and it doesn't disappoint, but not really impress. Obviously, you could stay here long term with stoves and refrigerators (full kitchen) in all the rooms. We had a double bed which included a pull out couch. This is not a major complaint but it did appear that... More 

Was this review helpful? Yes 1
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Oklahoma City, Oklahoma, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 25, 2014

This is a great hotel. The staff is excellent and friendly. The manager is one of the best I have ever met. The breakfast was nice to have. I was there in the winter and they cleared the parking lot and entries quickly. Would stay there on holiday.

Was this review helpful? Yes
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay. I gladly appreciated knowing that you enjoyed your stay with us. Thank you for complimenting the friendliness of the staff and manager. I am also happy to know that you enjoyed our complimentary full breakfast. We are always striving to give our complete best. Thank... More 

Hagerstown, Maryland
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed October 19, 2014

First let me say this I am a Choice Privileges Reward Card Member this gives to me so extra perks that some people are to get. On Friday 10/17/2014 at 11:38 AM I get a call from the manager of the Main Stay Suites in Dover DE to find out if I wanted to keep my room for the weekend,... More 

Was this review helpful? Yes
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Washington, District of Columbia, United States
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 17, 2014

ended up at a an awful hotel cause they over booked. ended up at the hotel from hell. as a courtesy it was all expense paid that the good treatment you get @mainstay I just hope it never happens again

Was this review helpful? Yes
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay with us. I'd like to apologize for having to relocate your reservation with us and any inconveniences that this may have caused. I want you to know that we try our best to accomodate each and every one of our guests at all times so... More 

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Additional Information about Mainstay Suites Dover

Address: 201 Stover Blvd, Hwy 113 & Puncheon Run, Dover, DE 19901
Phone Number:
Location: United States > Delaware > Dover
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Mainstay Suites Dover 2.5*
Number of rooms: 92
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Hotel Style:
#4 Business Hotel in Dover

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