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All 20 Dover hotels

Mainstay Suites Dover

2.5 of 5 Hotel   |   201 Stover Blvd, Hwy 113 & Puncheon Run, Dover, DE 19901
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85%
Ranked #4 of 20 hotels in Dover
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Fern G
  • Reviews (82)
  • Photos (67)
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  • Room tips (25)
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82 people have reviewed this hotel

Traveler rating
    50
    19
    6
    3
    4
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21
18
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14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW

The staff was very friendly. Rooms were clean and well set up. There is a little kitchen area with large refrigerator, cute little dishwasher, sink and two burn glass top stove. The breakfast was good with a nice variety of food. We stayed for a week as we were in Dover for the International Studebaker Meet at Dover Downs. Location... More

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Dover, Delaware
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We had our wedding in Dover at Holy Cross Church and used Mainstay for all of our guests. We could not have had better service. They allowed us to use the conference room ofter the wedding for a common area. Also, the bride and groom were given the suites as they were available for staying in and getting ready. I... More

Was this review helpful? Yes
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Orlando, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The hotel was excellent for the price and in a really good location to get around Dover. The staff was very nice and helpful. I was there for personal travel but would easily recommend this hotel to stay for business as well.The rooms were clean and very spacious and even had a kitchen area with a regular size refrigerator. So... More

Was this review helpful? Yes
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking out time share some details about your recent visit with us. It's great to know that you enjoyed your stay here. We look forward to your next visit. Thank you. More

Pfafftown, North Carolina
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 2, 2014

great staff, very helpful to a first time visitor to the area. rooms were spacious and very clean. breakfast was as good as lots of hotel restaurants, and being a continental breakfast you can serve yourself!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Acme, Pennsylvania
2 reviews
5 of 5 stars Reviewed May 29, 2014

This is undoubtedly one of the nicest Hotels we have ever stayed in. We stayed for quite a long time due to my husbands job, and I couldn't have imagined staying in a more welcoming environment. The staff was so kind and professional, the room was spic and span, the breakfast was presented so nicely, and was delicious, and last... More

Review collected in partnership with this hotel

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MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise about our staff, your room, customer service, and the overall quality of your stay. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people... More

1 review
5 of 5 stars Reviewed May 27, 2014

Your staff is very pleasant & helpful. Your rooms were clean & a nice size. The beds were very comfortable! I had a great night's sleep. I hope to be able to stay there again. My only suggestion would be to have ventilator fans in the bathroom. Thank you for a wonderful visit!

Review collected in partnership with this hotel

Was this review helpful? Yes
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to share your feedback with us. Your review is very valuable to us as well as other travellers. Providing excellent customer service, clean rooms, and great quality is very important to us. Therefore, to get recognition is wonderful! Thanks again! We look forward to your next visit to the area. More

Milton, Delaware
1 review
5 of 5 stars Reviewed March 24, 2014 via mobile

My husband and I stayed fir two nights after our wedding. We got the king bed suite with the whirlpool tub in it. What we thought was just going to be a weekend away turned into honeymoon #1! Everything we needed was at our fingertips. The best hotel stay we've had yet.

Was this review helpful? Yes
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise about your recent stay with us. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all... More

redlands, CA
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 22, 2014

I came to Dover to visit family and wanted a kitchen so I didn't have to eat out for every meal. The room was a good size and the kitchen was teeny but I managed to utilize it, even making a full dinner for 2 of us. There is no oven, so we made use of the full-sized refrigerator, microwave,... More

Was this review helpful? Yes
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for your comments and taking the time to complete our survey about your stay. We look forward to your next visit to the area. More

Lanham, Maryland
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 13, 2014

My husband made this reservation through hotwire.com for us and our dog. We checked into this hotel on Saturday, 3/8/14, with the intention on checking out on Sunday, 3/9/14. At approximately 11:15 pm, I was laying on the pillow playing a game on my kindle fire, all of a sudden, I saw this bug from my side view crawling down... More

Was this review helpful? Yes
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

On behalf of the hotel and staff I'd like to sincerely apologize for the unfortunate events that took place during your stay. I'd also like to apologize for not contacting you personally much sooner. I want you to know that we have taken every step necessary to deal with the issue at hand. This is definitely unacceptable and I completely... More

Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 12, 2014

This hotel is a few miles from Dover Downs Casino. We walk into the lobby and was greeted right away by desk clerk (ASHLEY). She preceded to check us in with my online reservation confirmation number and asked us if we knew that the room we reserved online was small king room, and she ask if she could upgrade us... More

Was this review helpful? Yes
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

On behalf of our hotel staff, I want to let you know how delighted we were to receive your kind words of praise about Ashley and our hotel. we strive to provide the best customer service possible to our guests at all times. But it's only through their eyes that we can accurately assess the quality of the accommodations and... More

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Additional Information about Mainstay Suites Dover

Address: 201 Stover Blvd, Hwy 113 & Puncheon Run, Dover, DE 19901
Phone Number:
Location: United States > Delaware > Dover
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Mainstay Suites Dover 2.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Make MainStay Suites your number one! Whether in town for a day or a month, a business traveler or leisure traveler, we have accommodations! Located centrally between the International Airport of Philadelphia, Washington, DC, and BWI Airport any commute is within minutes. Amenities include free deluxe breakfast, indoor pool, complimentary wired/wireless internet, fitness center and business center. Suites include a full size fridge, microwave, dishwasher, 2-burner cook-top, and sleeper sofas.Local attractions include the Air Mobility And Command Museum, Dover Downs Casino, the Monster Mile, historic museums, beaches, Tanger Outlets and plenty more. We are a repeat Gold Award winning hotel for excellent customer service!!!!! ... more   less 
Number of rooms
92

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