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All 2 Claymont hotels

Crowne Plaza Wilmington North

3.5 of 5 Hotel   |   630 Naamans Rd, Claymont, DE 19703 (Formerly Holiday Inn Select Wilmington - Brandywine)
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Ranked #1 of 2 Hotels in Claymont
A recent review
4 of 5 stars reviewed 1 week ago
DaveC1942 Upper Marlboro, Maryland
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102 reviews from our community

Traveler rating
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    18
    7
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29
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Upper Marlboro, Maryland
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a nice stay for a small weekend convention. The hotel is located right off I-95 just before the Pennsylvania state line and is convenient to I-495, as well. The staff was helpful and friendly, but there were a few problems with the room. The first room I was assigned had the heater-A/C removed and workman's tools around. I... More

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Fairfax, VA
Top Contributor
50 reviews 50 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

I was here for a group event. This hotel was what I expected from Crowne Plaza -- spotless rooms, good location, fair rate (though we did have a special rate for our group). The room was ready when I checked in and was just what I'd requested; king bed with plenty of extra space in the room. The mini-fridge and... More

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Drexel Hill, Pennsylvania
Top Contributor
55 reviews 55 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had our daughter's wedding at the nearby Waterfall Banquet Center and this was a convenient hotel for our guests. Not only is the hotel near the Waterfall, but its also convenient to 202 and 95. The rooms were nicely appointed and clean and our guests were very happy. We even hosted the rehearsal dinner here which was very convenient.... More

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Great Neck, New York
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We stayed in the Crown Plaza on Naamans Rd on Aug 28th. Our first room had apparant blood stains on the floor and many hairs on the bathroom floor and we asked for another room. The second was fine except they never woke us in the morning as requested. Breakfast was included and was fine. The wall paper and decor... More

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IHGCare, Guest Relations Manager at Crowne Plaza Wilmington North, responded to this review

Dear Jonathan88888, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

Drexel Hill, Pennsylvania
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

While visiting relatives in New Castle ,DE I stayed at the Crowne Plaza. These rooms have been up graded since the renovation and change over from the Holiday Inn. The bath room was very clean both in the lobby areas and the rooms. When I first checked in I had a small problem with my air conditioning unit. Maintenance sent... More

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Asheville NC
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Although this is a conveniently located property and the front desk staff is very friendly, the management and the housekeeping of this hotel is terrible. We had a 12 day stay to be with our mother who was in the hospital. The GM gave a discounted rate of $79 for this extended stay, for which we were grateful. However on... More

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Brian S, General Manager at Crowne Plaza Wilmington North, responded to this review

Thank you for choosing the Crowne Plaza Wilmington North for your recent stay. We apologize for the service you received in Housekeeping and our response. I will address the issues with the departments. We hope you will have another chance to stay with us in the future. Sincerely Brian Summers General Manager Crowne Plaza Wilmington North More

1 review
2 of 5 stars Reviewed August 23, 2014 via mobile

The room was nice and large. But everything else about this hotel screams "give it a pass." Especially the service. The sign at the restaurant said: "Please wait to be seated." I'm still waiting to see a staff member.

Was this review helpful? Yes
David H, General Manager at Crowne Plaza Wilmington North, responded to this review

We always respect the opinions of TripAdvisor reviewers, whether a first time reviewer or a Senior Contributor. We do appreciate you giving us good marks for the rooms. We sincerely apologize for missing you when you arrived at the restaurant. This is not normal, and we otherwise are always ready to welcome and seat our restaurant patrons, and we have... More

Fairfax, Virginia
Top Contributor
61 reviews 61 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 17, 2014

This was one of the best Crowne Plaza hotels I've stayed in. The room was clean, spacious and quiet. The location is fantastic. Right near I-95, 10 minutes north of Wilmington and 30 minutes south of Philadephia. The front desk staff were friendly and helpful. I didn't give them 5 stars because one elevator was always broken and the breakfast... More

Was this review helpful? Yes 1
David H, General Manager at Crowne Plaza Wilmington North, responded to this review

Thank you drivingmylifeaway for staying with us as a Senior Contributor and highlighting the Crowne Plaza Wilmington North as one of the best Crowne Plazas you have stayed in. We particularly appreciate you singling out the cleanliness of the hotel and the friendliness of our front desk staff. We have since completed the modernization of our elevator and it is... More

Vancouver, Washington
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 17, 2014

I had a three day stay, and the front desk are the the best crew and Hotel Manager could ask for. Rooms are nice and big, bed was very comfortable. They also have a nice Lounge with a afternoon happy hour with Free Beer and appetizers the Hotel Managers was their asking how your stay was going and if they... More

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David H, General Manager at Crowne Plaza Wilmington North, responded to this review

Thank you SailingJerry for being a Senior Contributor on TripAdvisor and for really calling out the friendliness and helpfulness of our management and staff. We recently introduced a Wednesday Managers Reception with complimentary beer, wine, and appetizers and we're glad you took full advantage of it. We plan on doing this every Wednesday going forward. All the best to you... More

Grand Lake, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 13, 2014

While staying at this hotel, a camera, GPS and headphones were taken from my luggage. The luggage was under my control from the time I left home until I returned home. I called the hotel 3 times before I was able to speak to a manager.. Not only did I lose the items noted, the customer service was the worst... More

Was this review helpful? Yes 1
David H, General Manager at Crowne Plaza Wilmington North, responded to this review

For the benefit of all Trip Advisor travelers, there are Innkeeper's Liability laws in effect in all states. All hotels are required to have a safe available for the storage of valuables free of charge. To protect hotels from fraudulent claims of items missing or stolen, hotels are not liable for any items allegedly left in hotel rooms. That said,... More

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Additional Information about Crowne Plaza Wilmington North

Address: 630 Naamans Rd, Claymont, DE 19703 (Formerly Holiday Inn Select Wilmington - Brandywine)
Phone Number:
Location: United States > Delaware > Claymont
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Wilmington North 3.5*
Number of rooms: 189
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Also Known As:
Holiday Inn Select Wilmington - Brandywine Hotel Claymont
Holiday Inn Claymont
Claymont Holiday Inn

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