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All 2 Claymont hotels

Crowne Plaza Wilmington North

3.5 of 5 Hotel   |   630 Naamans Rd, Claymont, DE 19703 (Formerly Holiday Inn Select Wilmington - Brandywine)
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Ranked #1 of 2 Hotels in Claymont
A recent review
5 of 5 stars reviewed 3 days ago
Dave4008 Drexel Hill, Pennsylvania
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100 reviews from our community

Traveler rating
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    18
    7
    9
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29
17
5
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
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English first
Drexel Hill, Pennsylvania
Top Contributor
53 reviews 53 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had our daughter's wedding at the nearby Waterfall Banquet Center and this was a convenient hotel for our guests. Not only is the hotel near the Waterfall, but its also convenient to 202 and 95. The rooms were nicely appointed and clean and our guests were very happy. We even hosted the rehearsal dinner here which was very convenient.... More

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Great Neck, New York
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We stayed in the Crown Plaza on Naamans Rd on Aug 28th. Our first room had apparant blood stains on the floor and many hairs on the bathroom floor and we asked for another room. The second was fine except they never woke us in the morning as requested. Breakfast was included and was fine. The wall paper and decor... More

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Drexel Hill, Pennsylvania
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

While visiting relatives in New Castle ,DE I stayed at the Crowne Plaza. These rooms have been up graded since the renovation and change over from the Holiday Inn. The bath room was very clean both in the lobby areas and the rooms. When I first checked in I had a small problem with my air conditioning unit. Maintenance sent... More

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Asheville NC
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Although this is a conveniently located property and the front desk staff is very friendly, the management and the housekeeping of this hotel is terrible. We had a 12 day stay to be with our mother who was in the hospital. The GM gave a discounted rate of $79 for this extended stay, for which we were grateful. However on... More

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Brian S, General Manager at Crowne Plaza Wilmington North, responded to this review

Thank you for choosing the Crowne Plaza Wilmington North for your recent stay. We apologize for the service you received in Housekeeping and our response. I will address the issues with the departments. We hope you will have another chance to stay with us in the future. Sincerely Brian Summers General Manager Crowne Plaza Wilmington North More

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

The room was nice and large. But everything else about this hotel screams "give it a pass." Especially the service. The sign at the restaurant said: "Please wait to be seated." I'm still waiting to see a staff member.

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David H, General Manager at Crowne Plaza Wilmington North, responded to this review

We always respect the opinions of TripAdvisor reviewers, whether a first time reviewer or a Senior Contributor. We do appreciate you giving us good marks for the rooms. We sincerely apologize for missing you when you arrived at the restaurant. This is not normal, and we otherwise are always ready to welcome and seat our restaurant patrons, and we have... More

Fairfax, Virginia
Top Contributor
60 reviews 60 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was one of the best Crowne Plaza hotels I've stayed in. The room was clean, spacious and quiet. The location is fantastic. Right near I-95, 10 minutes north of Wilmington and 30 minutes south of Philadephia. The front desk staff were friendly and helpful. I didn't give them 5 stars because one elevator was always broken and the breakfast... More

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David H, General Manager at Crowne Plaza Wilmington North, responded to this review

Thank you drivingmylifeaway for staying with us as a Senior Contributor and highlighting the Crowne Plaza Wilmington North as one of the best Crowne Plazas you have stayed in. We particularly appreciate you singling out the cleanliness of the hotel and the friendliness of our front desk staff. We have since completed the modernization of our elevator and it is... More

Vancouver, Washington
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a three day stay, and the front desk are the the best crew and Hotel Manager could ask for. Rooms are nice and big, bed was very comfortable. They also have a nice Lounge with a afternoon happy hour with Free Beer and appetizers the Hotel Managers was their asking how your stay was going and if they... More

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David H, General Manager at Crowne Plaza Wilmington North, responded to this review

Thank you SailingJerry for being a Senior Contributor on TripAdvisor and for really calling out the friendliness and helpfulness of our management and staff. We recently introduced a Wednesday Managers Reception with complimentary beer, wine, and appetizers and we're glad you took full advantage of it. We plan on doing this every Wednesday going forward. All the best to you... More

Grand Lake, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

While staying at this hotel, a camera, GPS and headphones were taken from my luggage. The luggage was under my control from the time I left home until I returned home. I called the hotel 3 times before I was able to speak to a manager.. Not only did I lose the items noted, the customer service was the worst... More

Was this review helpful? Yes 1
David H, General Manager at Crowne Plaza Wilmington North, responded to this review

For the benefit of all Trip Advisor travelers, there are Innkeeper's Liability laws in effect in all states. All hotels are required to have a safe available for the storage of valuables free of charge. To protect hotels from fraudulent claims of items missing or stolen, hotels are not liable for any items allegedly left in hotel rooms. That said,... More

Pennsylvania
Contributor
13 reviews 13 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My husband and I travel quite a bit, and have stayed with many hotel chains. The Crowne Plaza group is one of our favorites. We noticed on TA that some patrons were not happy with this hotel, so when the opportunity arose for us to find a place to stay in the Wilmington area, we were hesitant to book a... More

Was this review helpful? Yes
David H, General Manager at Crowne Plaza Wilmington North, responded to this review

Thank you Pyewacket60 for being a regular contributor to TripAdvisor and for your great comments about the Crowne Plaza Wilmington North and its staff. We are so very glad you made an informed decision to stay with us and that our hotel and staff exceeded your expectations for friendliness, cleanliness, and overall quality. The size of our rooms indeed are... More

Top Contributor
102 reviews 102 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed at this hotel for a three day conference. The rooms are fairly spacious and certainly have the typical amenities you expect - four pillows, small fridge, writing desk - but nothing special. There was a floral odor throughout that wasn't particularly unpleasant, just unwanted. Much of the food was catered on site, and it was pretty good, but... More

Was this review helpful? Yes
David H, General Manager at Crowne Plaza Wilmington North, responded to this review

Thank you C W for being a Top Contributor to TripAdvisor and for sharing your experienced eye with us in conjunction with the recent conference you attended here. We are glad we met your overall expectations and appreciate your insights into the hotel. We continually strive to exceed expectations and will work even harder to do so. All the best... More

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Additional Information about Crowne Plaza Wilmington North

Address: 630 Naamans Rd, Claymont, DE 19703 (Formerly Holiday Inn Select Wilmington - Brandywine)
Phone Number:
Location: United States > Delaware > Claymont
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Wilmington North 3.5*
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Also Known As:
Holiday Inn Select Wilmington - Brandywine Hotel Claymont
Holiday Inn Claymont
Claymont Holiday Inn

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