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All 2 Claymont hotels

Crowne Plaza Wilmington North

3.5 of 5 Hotel   |   630 Naamans Rd, Claymont, DE 19703 (Formerly Holiday Inn Select Wilmington - Brandywine)
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Crowne Plaza Wilmington North
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71%
Ranked #1 of 2 hotels in Claymont
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed March 4, 2014
Rana K Sacramento, California
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74 people have reviewed this hotel

Traveler rating
    33
    20
    13
    4
    4
See reviews for
22
13
4
26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Sacramento, California
1 review
5 of 5 stars Reviewed March 4, 2014

Best Experience Ever. The Staff went out of their way to help us with breakfast coupon. Thats what you expect from a true customer-caring company. We were treated like a family. Wonderful service. Easy to get location. More than generous breakfast. Extremely friendly staff. Ample Parking space. Best bang for your buck. I wish they have more business. Location of... More

Was this review helpful? Yes
David H, General Manager at Crowne Plaza Wilmington North, responded to this review

Thank you Rana K. Wow! We are so happy and humbled by your comments about our hotel and our staff. We will be sharing them with the entire hotel team at our all employee meeting tomorrow. The hard work and dedication of our staff are what makes our Crowne Plaza special and we are very grateful that you recognize these... More

Greenwood Lake, New York
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 3, 2014

I've stayed here on business about 10-12 times over the past year, and the Wilmington Crowne Plaza scores well on a number of areas. Cleanliness is great, the rooms are comfortable and the beds are great. Nice flat screen TV sets, with a good selection of channels, a good work area with plenty of lighting and plenty of room are... More

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David H, General Manager at Crowne Plaza Wilmington North, responded to this review

Thank you very much Luke K for taking the time and effort to share such a thorough and balanced review of our Crowne Plaza. With being such a loyal and regular customer, your comments carry a lot of weight with both us and I'm sure your fellow TripAdvisor travelers. You make a lot of positive observations about our staff and... More

Lansdowne, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2014

This past week, I've experience remarkable Customer Service from the staff at the Crowne Plaza, especially from Shardae. She took excellent care of me during the Nor'easter. My stay wasn't planned but it was great. Zakiya

Was this review helpful? Yes 1
David H, General Manager at Crowne Plaza Wilmington North, responded to this review

Thank you very much Z O for taking the time and effort to share your wonderful experience with your fellow TripAdvisor travelers. We especially appreciate you recognizing one of our rising stars, Shardae, who was recently promoted at the front desk. She is a great asset for both us and our guests. We hope to see you again and provide... More

Lewes, Delaware
Top Contributor
111 reviews 111 reviews
24 hotel reviews
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed December 23, 2013 via mobile

Super nice remodel, was in the area for family holiday visit. Lobby has cool fire feature and attractive tile. We got a king bed extremely comfortable. Parking easy. Had bathroom had wow factor or this property had a hottub I would have given 5 star. Booked for 60 via Priceline no bid deals. Room 208 end of hall quiet king... More

Was this review helpful? Yes 2
David H, General Manager at Crowne Plaza Wilmington North, responded to this review

Thank you DEBarbie for recognizing the recent $8 million dollar renovation of our hotel. We're very proud of it as well as the warm and inviting fireplace in our lobby. We hope we'll see you again the near future. More

Harrison, New York
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 12, 2013

We stayed here for 1 night and it was comfortable, clean and convenient. Unfortunately not forecasting the amount of snow baltimore got and our car being stuck, we stayed here about 2 days later. (that is the fortunate part as this hotel is a pleasure to be in) Thank god we were about 9 miles away from the hotel. Like... More

Was this review helpful? Yes 1
David H, General Manager at Crowne Plaza Wilmington North, responded to this review

Hello SW85tiners, thank you for recognizing the hard work of our staff, particularly our bartender Wayne, during the recent snowstorm. We're glad you found our hotel to be a haven in the storm and appreciate your understanding of us being short staffed under the circumstances. The staff who was here worked hard and again we're happy that you had an... More

Boston
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 8, 2013

Comfortable room but very noisy. I could clearly hear the people in the next room having sex at 1:30 AM. A panel on bathroom console kept falling off. Decent hot buffet breakfast for $13. Easy to find, just off Rt. 95, about 5 miles north of Wilmington, DE. Choice of restaurants in the area very limited, though I didn't try... More

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David H, General Manager at Crowne Plaza Wilmington North, responded to this review

Thank you Gary B for sharing your experience with us. Yes, we are very conveniently located off of I-95 and we wish you had the opportunity to try Embers Restaurant. We also have a complimentary shuttle available within a 5 mile radius. Thank you again for this feedback. More

Charlotte, North Carolina
Contributor
14 reviews 14 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 8, 2013

Had to stop here with my wife, 4yo and 9mo when a snow storm backed up I95. The hotel is really clean, warm, and modern. Nicer than I was expecting. They were short staffed because of the storm but the manager at the desk and the bar tender really went above and beyond. Some others were crabby but totally understandable... More

Was this review helpful? Yes
David H, General Manager at Crowne Plaza Wilmington North, responded to this review

Thank you KD78 for sharing your "snowstorm experience" with us. The snowstorm certainly took everyone by surprise. We're glad to read that although we were missing some staff because of the storm that some members of our staff did their best to make it a warm and inviting haven for you. Thank you again for recognizing our staff. More

Philadelphia, PA
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 13, 2013

We recently spent the night at the newly renovated Crown Plaza Wilmington North. I must say from check in, which was handled very well and professionally, to the room itself (lovely view from the 7th floor, spotless, comfortable bed and bedding) to check out it was a wonderful experience and I would highly recommend it.

Was this review helpful? Yes 1
David H, General Manager at Crowne Plaza Wilmington North, responded to this review

Our staff is sincerely appreciative Roe H for taking the time and effort to share your positive experience with your fellow TripAdvisor travelers. We are very proud of our $8 million dollar renovation, but it is our staff who help make it a memorable experience. Thank you very much for recognizing their hard work and diligence. We hope to see... More

New York City, New York
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed October 17, 2013

The rooms were decent, needed a little updating but comfortable. The front desk were friendly and helpful. The beds were great, I would have given a better rating except fro the experience we had in the bar, DON'T GO TO THE BAR EVER! The main reason I stayed at this hotel is for a wedding party. They planned to finish... More

Was this review helpful? Yes 1
David H, General Manager at Crowne Plaza Wilmington North, responded to this review

We appreciate you taking time to share your comments "EastSideTravel". Last year the hotel completed a comprehensive $8 million dollar renovation, which included a top to bottom renovation of our guestrooms. We're glad to read that you enjoyed both our front desk staff and our comfortable beds. We were disappointed to read of your experience in our bar and will... More

rochester,ny
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 14, 2013

We have always stayed at this hotel even way back when it was Holiday Inn. I always ask for early check-in (noon) and have always received it with sometimes a short wait. This time Joe at the front desk told me we'd have to wait until 3. So we had no place to go and finally got in at 2.... More

Was this review helpful? Yes
David H, General Manager at Crowne Plaza Wilmington North, responded to this review

We very much appreciate your feedback HolidayLover0. We place a high value on our repeat guests and always try to accommodate their special requests. While 3pm is our guaranteed check in time, we will always try to accommodate early arrivals. However, if the hotel was sold out the night before it limits our ability to provide early check ins, or... More

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Additional Information about Crowne Plaza Wilmington North

Also Known As:
Holiday Inn Select Wilmington - Brandywine Hotel Claymont
Holiday Inn Select Wilmington - Brandywine Hotel
Holiday Inn Claymont
Claymont Holiday Inn
Address: 630 Naamans Rd, Claymont, DE 19703 (Formerly Holiday Inn Select Wilmington - Brandywine)
Phone Number:
Location: United States > Delaware > Claymont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Claymont
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Wilmington North 3.5*
Official Description (provided by the hotel):
Located in the heart of Greater Wilmington / Brandywine Valley and directly off I-95 across from the PA state line, the Holiday Inn Select is just 12 miles south of the Philadelphia International Airport in Wilmington, De. ... more   less 
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