We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Wilmington North

3.5 of 5
Hotel website
Hotel deals
630 Naamans Rd, Claymont, DE 19703 (Formerly Holiday Inn Select Wilmington - Brandywine)
Special Offer
Save 10-30%
Crowne Plaza Wilmington North
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #1 of 2 Hotels in Claymont
A recent review
Write a Review

120 reviews from our community

Traveler rating
    44
    31
    24
    9
    12
See reviews for
31
19
7
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
  • All months
    (120)
  • Mar-May only
    (31)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (18)
All months
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Here for business and couldn't find available meeting space in Wilmington - this place was fine, very reasonably priced so a great value. Restaurants in Pennsylvania were more accessible than Downtown Wilmington and PHL is even closer so that's a plus. For our meeting, the event coordinator was great and there was free parking but not much else stood out.... More 

Was this review helpful? Yes
John L, General Manager at Crowne Plaza Wilmington North, responded to this review

Thank you for recently visiting us and for your feedback. We are proud of the value offered at our hotel, both for accommodations and food & beverage offerings - particularly in our restaurant Embers. Thank you also for singling out one of our players; I will be sure to share your thoughts with the team. We hope to see you... More 

Bridgeton, NJ
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 1 night to attend my grandson's wedding nearby. Check in was quick and easy. Very happy with the clean, spacious room and comfortable bed. The bar area was small but nice. Really liked the 12 noon checkout time so we could sleep a little later and still enjoy the breakfast buffet. All the staff we encountered... More 

Was this review helpful? Yes 1
John L, General Manager at Crowne Plaza Wilmington North, responded to this review

On behalf of the entire team, thank you very much for your very kind words. We appreciate that you have shared your thoughts here. We hope you choose us again if your future travels bring you our way. Thanks again! John More 

Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We will look for alternate locations as this hotel was dated and noisy. We had a meeting room downstairs and with the AC running you could barely be heard. Rooms were also noisy and I was at the end of a hall BIGGEST issue was the lack of hot water. Even after reporting this to the front desk there was... More 

Was this review helpful? Yes
John L, General Manager at Crowne Plaza Wilmington North, responded to this review

Hello Jim, Thank you for sharing your thoughts on your recent visit with us. I apologize for the unfortunate experience you encountered. We will look into and correct the HVAC item you mention. The other issue regarding the heat pumps going down has been corrected. Overall things should have been handled much better and I will ensure the team learns... More 

Charleston, West Virginia
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed March 3, 2015

Stayed here for 13 nights. The hotel hosted a wedding and the after party in the room beside me was awful. I called the front desk 3 times to handle the situation. The 3rd time the security guard came up and asked them to leave. I had to argue about 10 mins with the guests to make them leave, at... More 

Was this review helpful? Yes 2
John L, General Manager at Crowne Plaza Wilmington North, responded to this review

I am very sorry for the experience you encountered and this will absolutely be addressed. I will also share your feedback with the security company we use. This isn't typical of what the team can deliver here and we hope you give us another opportunity in the future. If so, please do not hesitate to contact me directly. Thank you... More 

Travelers are raving about these Claymont hotels

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 8, 2015

DO NOT STAY IN ANY OF THE ROOMS CLOSEST TO THE ELEVATOR- Walls paper thin. Didn't sleep a wink. "Executive" rooms are just regular rooms on the 7th floor. Nothing special to them and for the price you would expect more. (The only thing extra would be the complimentary breakfast, but for the price definitely not worth it) The embers... More 

Was this review helpful? Yes 2
John L, General Manager at Crowne Plaza Wilmington North, responded to this review

I appreciate your review and apologize for what you encountered. It would be most helpful if I had a chance to speak with you a little about your experience so I can gather more information. Please feel free to contact me at your earliest convenience at the hotel. More 

Pittsburgh, Pennsylvania
Top Contributor
118 reviews 118 reviews
11 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed December 30, 2014

Room was basic and clean. However, staff was not really guest-oriented. They were not helpful about anything. For the price, you would think they would at least have tea and/or coffee available to you. There was a coffee machine and coffee, but no tea in the room. Nothing was available in the Lobby either. No safes in the room, and... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Wilmington North, responded to this review

Dear Coldspring_12, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Crowne Plaza around. We appreciate your nice comment regarding cleanliness. However, It sounds like we fell below your expectations especially on customer service. We will address this... More 

Margate, NJ
Top Contributor
134 reviews 134 reviews
49 hotel reviews
240 helpful votes 240 helpful votes
5 of 5 stars Reviewed December 28, 2014

From the moment I walked in - I was impressed - from the lobby fireplace and modern bar/breakfast buffet. I approached the counter & was welcomed with a room upgrade (Thanks!!). I did appreciate it. The room was large & the bedding was soooo comfortable & soft. Overall, if i ever had to stay here again -I would... or had... More 

Was this review helpful? Yes
John L, General Manager at Crowne Plaza Wilmington North, responded to this review

Thank you for recently staying with us and for your review. I will be sure to share your kind words with the team; they will greatly appreciate, as I do, that you have taken the time to share your thoughts and let us know what a great time you had with us. We hope your travels bring you our way... More 

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 18, 2014

The room was clean and had a refrigerator. The room service prices were the most reasonable I've seen and I was happy with what I ordered. I did not appreciate waking up in the middle of the night to the sound of someone snoring in another room. The hotel serves breakfast which was a decent spread.

Was this review helpful? Yes
John L, General Manager at Crowne Plaza Wilmington North, responded to this review

Greetings Boston! Thank you for your review. It is most unfortunate that you had to endure the snoring of a fellow guest, and I do apologize for that. If your travels bring you our way again, please don't hesitate to reach out prior to your visit and we will ensure a quieter stay in a nice, upgraded room for you.... More 

Hagerstown MD
Contributor
19 reviews 19 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 16, 2014

Have stayed here twice in the past 3 months on business. Second time was worse than the first. On the positive, the location is great, right off I95. For a hotel, the beds are some of the most comfortable I have seen, and the breakfast buffet is good. But the place just isn't well cared for. First time there, the... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Wilmington North, responded to this review

Dear rspeaker67, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are glad to hear you liked our location and found the beds comfortable. However, we regret letting you down on... More 

Raleigh, NC
Top Contributor
77 reviews 77 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed December 9, 2014

This hotel is poorly run. The runs are clean, the property itself is dated but service is non existent. We didn't get bath towels so we requested two. The maid came by late in the evening with two bath mats and a washcloth. She told us that's all they had. What are we supposed to do with two bath mats?... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Wilmington North, responded to this review

Dear qwerty103, Thank you for your review and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It is regrettable we fell short of your expectations this particular day. Please be assured that all comments are acted upon and used to improve the products and service we provide to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

58 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
Room/suite (8)
Viewed
Bathroom (2)
Viewed
Dining (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Dining (5)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (1)
Viewed
Business center/function rooms (3)
Viewed
Other (25)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question