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Holiday Inn Express Bethany Beach

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39642 Jefferson Bridge Road, Bethany Beach, DE 19930
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Holiday Inn Express Bethany Beach
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Holiday Inn Express Bethany Beach
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218 reviews from our community

Traveler rating
    86
    95
    24
    8
    5
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95
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, Pennsylvania
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 17, 2015

I been a PC member for 30 years and do over 150 nights a year the IHG hotels. This hotel is walking distance to the beach and restaurants. The mattresses were saggy and appeared to be old. This is a beach resort hotel and not meant for the business traveler. Outlets are difficult to find for your computer and phone.... More 

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Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this review

Thank you for your review and for your brand loyalty as a long time IHG Rewards Club Member. We appreciate your feedback on aspects that matter to you as a business traveler. We were sorry to hear you did not find our breakfast bar menu satisfying. Holiday Inn Express has actually added additional items just last year consisting of hot... More 

St. Catharines, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2014

We stayed at this hotel late September early October and the service by the staff was excellent!The hotel manager Fred Thompson was very friendly and gave top service because we were from the same area in Ontario that we were.The friendly efficient service was greatly appreciated and we highly recommend this hotel to Canadian travellers.

Was this review helpful? Yes 1
Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this review

Thank you for the warm recommendation and for acknowledging Fred, our Front Office Manager. He's been a strong pillar of our team for many years and continues to prove his dedication and genuine customer service skills. We hope to see you again soon in Bethany Beach! More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2014

The hotel is clean, comfortable, buffet breakfast is great. But here is the most outstanding amenity: good customer service. We were due to arrive on the day before Thanksgiving, but Mother Nature had other ideas and the drive looked like it would be sketchy at best, so we decided to only stay one night instead of two. We hadn't booked... More 

Was this review helpful? Yes 1
Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this review

Dear Cheryl Lynn H, It's been an absolute pleasure reading your review and I am proud our team demonstrated outstanding service when assisting you with your reservation. Furthermore we are thrilled to have won a return guest! More 

Brick, NJ
Top Contributor
92 reviews 92 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 4, 2014

We stayed for 1 and it was enjoyable. The desk clerk was very nice and helpful. She told us about some good eating places in the area. In the morning the day clerk was very helpful with information. The had a nice continental breakfast set up. Would stay there again

Was this review helpful? Yes 2
Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this review

Thank you, Nevs, for reviewing your December visit. We appreciate the positive feedback from a Top Contributor like yourself and hope you will return to our beautiful beach resort soon! More 

Springfield, Virginia
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 25, 2014

All in all, an average stay at an average overpriced hotel. The mattress felt cheap, thin and saggy. After reading all of the comments on Tripadvisor.com dating back a year complaining about the flimsy mattresses , I would have thought the management would have replaced them by now. The sheets were scratchy and uncomfortable to sleep on. The breakfast was... More 

Was this review helpful? Yes 2
Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this review

Thank you for taking the time to write your review. We are sorry that this time you were not completely satisfied with your visit, but would like to assure your that we do pay very close attention to any type of feedback we receive, whether positive or constructive. In reference to the quality of the mattresses, our property has replaced... More 

Hanover
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 30, 2014

We stayed at the Holiday Inn Express for a long weekend beach wedding. The room was very spacious and clean. The staff was very friendly and the hotel itself very peaceful. Would definitely stay there again.

Was this review helpful? Yes 1
Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this review

Greetings Donald A and thank you for your visit to the Quiet Resorts. It is very nice to hear you found the comfort and relaxation needed for a successful weekend while staying with us. More 

Huntersville, NC
Top Contributor
66 reviews 66 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 21, 2014

Has something happened at Holiday Inn Express? Definitely worth the stay. Large clean rooms. Larger than normal bathrooms nicely finished with extra towels. Television selection excellent. 2 elevators mean you almost never wait. 2 business area computers. Comfortable lobby with sofa and TV-many people seem to like this. Breakfast features different types of milk, cereal, eggs and has chopped walnuts,... More 

Was this review helpful? Yes 1
Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this review

Dear Norm N, Receiving such fabulous feedback from a top Tripadvisor contributor means a lot to us. We appreciate you evaluating all of our amenities and writing such a strong and honest review. We look forward to a return visit! More 

NJ
Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 18, 2014

We were here for a recent family wedding and stayed for two nights. The room was large and modern. The hotel was clean and is in a good location just east of the highway. The pool was nice as well. Breakfast was included and appreciated.

Was this review helpful? Yes 1
Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this review

Thank you so much for the 5 star rating! It was our pleasure to host your while attending your family event. We hope that this experience will bring you back to Bethany Beach sometime soon. More 

New Jersey
Top Contributor
125 reviews 125 reviews
37 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed October 8, 2014

My husband and I stayed at the Holiday Inn at Bethany Beach last weekend for a wedding. We enjoyed the hotel. Our room was spacious and clean, the bed was comfortable, the complimentary breakfast was good, and the hotel is within walking distance of the beach and shops. Because we were at the wedding most of the night and then... More 

Was this review helpful? Yes 1
Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this review

Dear Godiva0318, Thank you for taking the time to let us know about your visit and for choosing our property to host you while attending a wedding. We are pleased to have made a strong first impression that will have you return with confidence. More 

Kingston-upon-Hull, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 5, 2014

We received a friendly, warm welcome from manager Fred Thompson when we checked in and we asked if we could leave our luggage as we were early. He said that because they had been very busy and we were early, the room wasn't ready but we could certainly leave our luggage. On returning from the car, we were told that... More 

Was this review helpful? Yes 3
Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this review

Thank you, Purplelady803, for the wonderful review. He are glad to have had the opportunity to accommodate your early arrival and very pleased to hear everything went smoothly, starting with a warm check in experience up to parking convenience. We hope you will plan a return visit soon! More 

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