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Holiday Inn Express Bethany Beach

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39642 Jefferson Bridge Road, Bethany Beach, DE 19930
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Holiday Inn Express Bethany Beach
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Holiday Inn Express Bethany Beach
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222 reviews from our community

Traveler rating
    88
    97
    24
    8
    5
See reviews for
98
75
9
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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    (37)
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NYC
Contributor
16 reviews 16 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

If you want a nice clean hotel within walking distance to the beach this is the one. The room was very clean and modern. A nice place to come back to. The staff was very friendly and accommodating. Will stay there again!

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Raleigh, North Carolina
Top Contributor
211 reviews 211 reviews
31 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a standard HIE. Very clean, reception is welcoming, breakfast is typical free hotel breakfast, not many amenities/extras. The location is solid, as it's right across from the beach and within walking distance to everything. Solid value.

Was this review helpful? Yes 1
Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this review

Thank you Justin M for your review. We were very pleased to hear we met your brand expectations and that you found good value in our property. We hope to see you again soon! More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 9, 2015

this HIE is probably the cleanest and nicest place in bethany beach (until perhaps the new hotel opens directly on the boardwalk). it's a little bit of a walk to get to the boardwalk, especially if you have little ones and beach stuff to lug around. it's not really close enough to head back to for any reason during the... More 

Was this review helpful? Yes 1
Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this review

Dear Rick G, Thank you for the high rating and for the valuable advice given to other travelers. We were pleased to hear that you appreciated the cleanliness of our property and courtesy of our staff. While we are indeed a 10 minute walk to the Boardwalk, we are only 2 blocks away from the nearest public beach. This is... More 

Newark, Delaware
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 4, 2015

Stopped at the Holdiay Inn Bethany for one night on our way to Ocean City. My wife and Daughter were running in the Bunny Palooza 5K. It was convenient, clean and the staff were very pleasant. Mrs. Felicia was exceptional in the breakfast area. She was working hard to make sure all the food was available and tables were clean.... More 

Was this review helpful? Yes 3
Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this review

Thank you Ronnie P for the positive feedback and for taking the time to acknowledge a valuable member of our staff. We hope you will return to Bethany Beach soon! More 

Philadelphia, Pennsylvania
Top Contributor
71 reviews 71 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 17, 2015

I been a PC member for 30 years and do over 150 nights a year the IHG hotels. This hotel is walking distance to the beach and restaurants. The mattresses were saggy and appeared to be old. This is a beach resort hotel and not meant for the business traveler. Outlets are difficult to find for your computer and phone.... More 

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Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this review

Thank you for your review and for your brand loyalty as a long time IHG Rewards Club Member. We appreciate your feedback on aspects that matter to you as a business traveler. We were sorry to hear you did not find our breakfast bar menu satisfying. Holiday Inn Express has actually added additional items just last year consisting of hot... More 

St. Catharines, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 21, 2014

We stayed at this hotel late September early October and the service by the staff was excellent!The hotel manager Fred Thompson was very friendly and gave top service because we were from the same area in Ontario that we were.The friendly efficient service was greatly appreciated and we highly recommend this hotel to Canadian travellers.

Was this review helpful? Yes 1
Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this review

Thank you for the warm recommendation and for acknowledging Fred, our Front Office Manager. He's been a strong pillar of our team for many years and continues to prove his dedication and genuine customer service skills. We hope to see you again soon in Bethany Beach! More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2014

The hotel is clean, comfortable, buffet breakfast is great. But here is the most outstanding amenity: good customer service. We were due to arrive on the day before Thanksgiving, but Mother Nature had other ideas and the drive looked like it would be sketchy at best, so we decided to only stay one night instead of two. We hadn't booked... More 

Was this review helpful? Yes 1
Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this review

Dear Cheryl Lynn H, It's been an absolute pleasure reading your review and I am proud our team demonstrated outstanding service when assisting you with your reservation. Furthermore we are thrilled to have won a return guest! More 

Brick, NJ
Top Contributor
100 reviews 100 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 4, 2014

We stayed for 1 and it was enjoyable. The desk clerk was very nice and helpful. She told us about some good eating places in the area. In the morning the day clerk was very helpful with information. The had a nice continental breakfast set up. Would stay there again

Was this review helpful? Yes 2
Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this review

Thank you, Nevs, for reviewing your December visit. We appreciate the positive feedback from a Top Contributor like yourself and hope you will return to our beautiful beach resort soon! More 

Springfield, Virginia
Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 25, 2014

All in all, an average stay at an average overpriced hotel. The mattress felt cheap, thin and saggy. After reading all of the comments on Tripadvisor.com dating back a year complaining about the flimsy mattresses , I would have thought the management would have replaced them by now. The sheets were scratchy and uncomfortable to sleep on. The breakfast was... More 

Was this review helpful? Yes 2
Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this review

Thank you for taking the time to write your review. We are sorry that this time you were not completely satisfied with your visit, but would like to assure your that we do pay very close attention to any type of feedback we receive, whether positive or constructive. In reference to the quality of the mattresses, our property has replaced... More 

Hanover
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 30, 2014

We stayed at the Holiday Inn Express for a long weekend beach wedding. The room was very spacious and clean. The staff was very friendly and the hotel itself very peaceful. Would definitely stay there again.

Was this review helpful? Yes 1
Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this review

Greetings Donald A and thank you for your visit to the Quiet Resorts. It is very nice to hear you found the comfort and relaxation needed for a successful weekend while staying with us. More 

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