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BEST WESTERN PLUS Newark/Christiana Inn

2.0 of 5 875 Pulaski Highway, Bear, DE 19701
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Certificate of Excellence 2014
BEST WESTERN PLUS Newark/Christiana Inn
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BEST WESTERN PLUS Newark/Christiana Inn
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161 reviews from our community

Traveler rating
    75
    52
    19
    8
    7
See reviews for
67
39
11
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (161)
  • Mar-May only
    (37)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (31)
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Colorado Springs
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Not terrible, not great. Just average. Priced as if a much better hotel with great rooms, super breakfast and well equipped fitness center. Yoiu won't find any of that here. Would not recommend to oothers.

Review collected in partnership with Best Western

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Ivybridge, United Kingdom
Top Contributor
61 reviews 61 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed this hotel for a second visit. Very convenient and value for money. The receptionist is very nice and professional and makes you 'fell like an old friend.' Good breakfast This visit was very quiet but when busy it can be a little hectic at breakfast and I needed to request refills even on coffee which isn't good. The location... More

Review collected in partnership with Best Western

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Robert A, General Manager at BEST WESTERN PLUS Newark/Christiana Inn, responded to this review

Good day Mr. Joel, Again I am apologize for your inconvenience, but I have emailed you a copy of your receipt showing that the safe fee that was listed on your registration card upon check in was credited back to your credit card the day we spoke on the telephone. Sometimes it will take 7-10 business days to see a... More

Early, Texas, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel itself was satisfactory, but did not notice a "safe" charge on my receipt until after I got home. I did not use the safe, so when I called to complain, they told me it would be removed and credited..wrong! If you stay there, be sure and have them remove it before you check out!!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Robert A, General Manager at BEST WESTERN PLUS Newark/Christiana Inn, responded to this review

Good day Mr. Joel, Again I am apologize for your inconvenience, but I have emailed you a copy of your receipt showing that the safe fee that was listed on your registration card upon check in was credited back to your credit card the day we spoke on the telephone. Sometimes it will take 7-10 business days to see a... More

1 review
2 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel Saturday . I booked the room with jacuzzi and fireplace as a surprise for my husband for his birthday . I checked in around 5 to decorate the room. When I came back that evening with my husband we found that the fireplace didn't work and the jacuzzi needed to be recleaned. We raise this... More

Was this review helpful? Yes
Robert A, General Manager at BEST WESTERN PLUS Newark/Christiana Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

New Castle, Delaware, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We've been trying to book rooms for our out of town guest. Ever where is booked. Not good. Visited the Best Western and I was very pleased with the rooms, the price and most of all their customer service. The front desk clerk Brittany was awesome! She went above and beyond to meet all my needs. I would definitely recommend... More

Was this review helpful? Yes
Robert A, General Manager at BEST WESTERN PLUS Newark/Christiana Inn, responded to this review

I want to first congratulate you on your wedding. I am glad Brittany assisted you with great hospitality and met your expectations. Our main goal is to make our guest satisfied and as comfortable as possible. Thank you for completing the survey and we hope to be of assistance to you and/ or your guest in the near future !!!... More

Derby
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for 3 night for the NASCAR Race in Dover, DE. Nice hotel and very competent staff. Hotel is clean and convenient. The only thing is that the hotel raises its prices for this weekend and fills up quickly. One problem we had was that the room smelled of cigarette smoke.

Review collected in partnership with Best Western

Was this review helpful? Yes
Robert A, General Manager at BEST WESTERN PLUS Newark/Christiana Inn, responded to this review

Thank you for reviewing our hotel. I do apologize for the smell of cigarette smoke in the room, our hotel is 100% smoke free and we do encourage our guest not to smoke in the room. I apologize that we were not able to move you into another room do to the Sold out weekend. I do thank you for... More

Philadelphia, Pennsylvania, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

From the minute I checked in until I had to leave, it was top notch all the way. Asked for a room by the pool, got it, hot breakfast, oh yes!!! Pool and hot tub area, clean and neat. There are a variety of eateries to chose from that are close, and a fitness center with in walking distance of... More

Was this review helpful? Yes
Robert A, General Manager at BEST WESTERN PLUS Newark/Christiana Inn, responded to this review

Thank you Susan for taking the time out to review our hotel. I am glad to see that our team were able to meet your expectations. Our goal here at the Best Western Plus is to make our guest feel comfortable and satisfied! Your feedback is very important to us and we thank you for your loyalty to the Best... More

1 review
4 of 5 stars Reviewed 3 weeks ago

My Family and I had a great experience at Best Western I would recommend it to everyone. Customer service was very respectful and the rooms were clean and very comfortable. We loved the pool area and we are planning on booking another stay at the hotel in the near future.

Review collected in partnership with this hotel

Was this review helpful? Yes
Robert A, General Manager at BEST WESTERN PLUS Newark/Christiana Inn, responded to this review

Thank you for taking the time to do our survey. I am excited that our team expressed to you the Hospitality that we strive for. We here at Best Western Plus strive to make all our guest as comfortable as possible and I am glad we were able to meet your expectations.. I hope to see you again in the... More

Tampa, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

When we got married several weeks ago in in Elkton , Md ,we stayed at this hotel. It was really great. The room was very comfortable and the staff was excellent. Special credits to Jennifer [front desk ] and Sam [lobby and maintenance We would recommend this hotel

Was this review helpful? Yes
Robert A, General Manager at BEST WESTERN PLUS Newark/Christiana Inn, responded to this review

I want to first congratulate you on your wedding. I am glad our team were able to meet your expectations. Our main goal is to make our guest satisfied and as comfortable as possible. Thank you for completing the survey and we hope to see you again soon !!! We wish you well on your marriage !!!! More

Newark, Delaware
1 review
5 of 5 stars Reviewed 4 weeks ago

I am a student and my stay here was for 2 weeks because my apartment was not ready. This hotel was fantastic in all aspects. Lots of parking, friendly and knowledgable staff, rooms were clean, fresh smelling - bathroom was always super clean. Great decor, I would definitely book here again or recommend this hotel to anyone.

Was this review helpful? Yes
Robert A, General Manager at BEST WESTERN PLUS Newark/Christiana Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. I appreciate you taking the time to do this survey.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other... More

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Additional Information about BEST WESTERN PLUS Newark/Christiana Inn

Address: 875 Pulaski Highway, Bear, DE 19701
Phone Number:
Location: United States > Delaware > Bear
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN PLUS Newark/Christiana Inn 2*
Number of rooms: 75
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