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Homewood Suites by Hilton Hartford/Windsor Locks

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65 Ella Grasso Turnpike, Windsor Locks, CT 06096
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Homewood Suites by Hilton Hartford/Windsor Locks
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301 Reviews from our TripAdvisor Community

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Traveler rating
    153
    78
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
10 reviews
5 of 5 stars Reviewed yesterday NEW

The staff are the very best and I have stayed in numerous locations around the country. They make you feel like you're in the presence of family, One of the Manager's Michael Johnson was born fo the position

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Charlotte, NC
Level Contributor
94 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed yesterday NEW

My room was great. #105. I really like the fact that my car was outside the door, which made it easy to transport my luggage in and out. I love having a separate living room too. If you like to sleep in, beware. Someone above me woke up at 2:30 AM and the shower and walking around woke me and... More 

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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The room was clean and nice. We had asked for a quiet room so we were way in the back. Since the hotel is not connected this gave us a walk to breakfast. Fine in the summer, but probably not so good when it is cold or raining outside. The breakfast was one of the worst we have had at... More 

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Homewood_Suites_CT, Director of Sales at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review

Dear Marcia G, Thank you for taking the time to write a review of our Homewood Suites. Your compliments to the nice, clean and quiet suite are appreciated. I am so sorry your breakfast experience was not positive. I will certainly pass along your comments for review and training. I hope you choose to stay with us next time you're... More 

St. Petersburg, Florida
1 review
2 of 5 stars Reviewed 5 days ago NEW

I never write reviews. We stay at homewood suites a lot. This was our first stay at this location. Crazy last minute trip and very close to the airport for our flight home the next morning. When we got to the room, I looked in the cupboards and there was no glassware or dishes (the next morning I discovered them... More 

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Homewood_Suites_CT, General Manager at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review

Dear Kelleycamp1, I appreciate the review of your recent experience at our hotel. I'm sorry that you received a poor level of service. I have addressed these issues with our staff. As well, we appreciate your feedback about the noise disturbances. Your comments have helped us improve our guest experience. The next time you are in the area we would... More 

New Milford, Connecticut
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good: Location, sleep and park @ airport service, friendly staff Bad: There was a distinct smell of cooking spices from prior guests, pretty sure one of the blankets was a mattress pad Ugly: Really needed that missing hairdryer @ 5am

Review collected in partnership with Homewood Suites by Hilton

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Homewood_Suites_CT, Director of Sales at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review

Dear Lisa1154, Thank you for you recent review. Good, Bad or Ugly, your feedback is greatly appreciated. I will be sure to let housekeeping know of the missing hairdryer and of the cooking smell you experienced. Your compliments to the friendly staff will be passed along to them. We hope to see you again whenever you fly out of Bradley... More 

North Carolina
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

True suite with nice kitchenette. Pool looks nice. Breakfast had nice options. Very close to the airport - we just had a one night stay after a late flight arrival. Would definitely recommend. Mattress was on the soft side, as are the pillows.

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Homewood_Suites_CT, Director of Sales at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review

Dear Hoyaheel, Thank you for your recent review of Homewood Suites. We appreciate your recommendation of us. We hope you can stay with us again to relax by the pool, and enjoy a nicely appointed suite. Kind regards, Judy G More 

Houlton, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Employees were helpful, kind, and extremely accommodating. We even got upgraded because there was a wedding. The rooms are extra spacious and very clean. The breakfast was delicious with a lot of options. I would stay here every time i am in the area!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Homewood_Suites_CT, Director of Sales at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review

Dear Principal B, Thank you for taking the time to review our Homewood Suites. Your compliments to the staff of their helpfulness and kindness will be appreciated. We hope to see you again and providing you with another excellent stay! Kind regards, Judy G More 

Landover, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I chose this hotel mainly because of price. I had never stayed in a Homewood Suites before and did not know what to expect. The first sign that we had made a great choice with this Homewood Suites facility was when we called to ask for a late check in and found out the manager, Judy, had called us because... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Homewood_Suites_CT, Director of Sales at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review

Dear Lakecia M, We are so glad we could impress you with a wonderful stay. Your comfort and care is our top priority. I will be sure to pass along your compliments to Judy L at the front desk. Thank you for choosing to stay at Homewood Suites and making us the top on your list. Kind regards, Judy G More 

Leesburg, FL, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We go to Ct to visit family members and think this is a great central location that is near the airport and also near our family. Usually one or more of our children will choose to stay at this hotel at the same time we are there. The rooms are clean, the staff is really friendly and the free morning... More 

Was this review helpful? Yes 1
Homewood_Suites_CT, Director of Sales at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review

Dear Donald W, Thank you so much for the excellent review of our Homewood Suites. Your loyalty is very much appreciated and we love having you and your family here. I will let Judy L know she was very helpful at check out. We look forward to your next trip to Windsor Locks and hope to continue to exceed your... More 

Leesburg, FL, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When we are in Windsor Locks, CT we choose Homewood Suites as a base to visit our families. Often one or more families will join us at the Suites. We have stayed here many times and have been more than satisfied each time. The rooms are clean and more than meet our expectaitons. The free breakfast meals are excellent and... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Homewood_Suites_CT, Director of Sales at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review

Dear Donald W, Thank you so much for the excellent review of our Homewood Suites. Your loyalty is very much appreciated and we love having you and your family here. I will let Judy L know she was very helpful at check out. We look forward to your next trip to Windsor Locks and hope to continue to exceed your... More 

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