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Homewood Suites by Hilton Hartford/Windsor Locks

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65 Ella Grasso Turnpike, Windsor Locks, CT 06096
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Homewood Suites by Hilton Hartford/Windsor Locks
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Homewood Suites by Hilton Hartford/Windsor Locks
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272 reviews from our community

Traveler rating
    138
    72
    45
    8
    9
See reviews for
100
33
17
99
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Huntsville, Alabama
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I'm not sure I've ever written a review faster from the time I've checked in. This place is a dump at a high rate. Walked in the room to a smell I can't describe other than...dusty, old, maybe moldy? The carpet looks like it's a 1980s vintage. They upgraded the countertops but put them on top of a vanity that... More 

Was this review helpful? Yes
Homewood_Suites_CT, Director of Sales at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review

Dear Knmarsh. I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. I would be delighted to be... More 

Elkton, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The folks at the Homewood Suites take care of everything you need. The breakfast is great, and the manager's reception is a lot fun. I felt relaxed and could get more work done efficiently, or simply wind down after a day of work.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Homewood_Suites_CT, Director of Sales at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review

Dear Karen K., Your Homewood away from Home, thanks you! I have to admit the manager's reception can be the best part of my day as I get to visit with all our guests. It is a great time to unwind and relax with great people. I look forward to seeing you next time. Kind regards, Judy G. More 

Ft Walton Beach FL
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Old style Homewood with external entrances in condo-like pods. It has some years on it and really shows, from the potholes in the parking lot to the rusty door bottoms, the exterior looks rough, especially in winter. Inside is clean and neat, but very basic with inexpensive furnishings and a bathroom that really needs help. Chips and rust in the... More 

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Homewood_Suites_CT, Director of Sales at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review

Dear wjt, Your compliments and comments are of great value to us. I am passing them along to our management and can assure you improvements to our facilities will be made. As for the staff, I will let them know their hard work was noticed and that they were the upside to your stay. Kind regards, Judy G. More 

Granby, Connecticut
Contributor
12 reviews 12 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a girl's weekend away. It was very clean and well kept. The breakfast was a nice extra. Plenty of restaurants right on rt 75. Very good value for the price. Right off the highway and close to Hartford attractions.

Was this review helpful? Yes
Homewood_Suites_CT, Director of Sales at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review

Dear MommaLeah, Thank you for the wonderful review! I am so glad you and the girl's had an enjoyable time. Hope you can stay with us again soon. Kind regards, Judy G. More 

rock hill, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I travel very often work and stay in many cities and countries. The hotel staff here is the best that I have ever met. They are friendly, helpful, and professional. They definitely make everyone feel at home. When I tral to Windsor Locks, CT, this is the only place that I will even consider staying.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Homewood_Suites_CT, Director of Sales at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review

Dear Laurie S., It was our pleasure to have you here at our Homewood. I will be sure to pass on your wonderful compliments to the rest of the staff. Hope your travels bring you back to us soon. Warm regards, Judy G. More 

New York City, New York
Contributor
20 reviews 20 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We usually stay at the Double Hilton but decided to try this out. I have to say we were very happy. It was like a Apt where we could store some food in the fiidge and heat it up. We will defiantly stay here again when you visit for an extended period.

Was this review helpful? Yes
Homewood_Suites_CT, Director of Sales at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review

Dear Davidjohn13, Thank you for your recent review of our Homewood Suites. I am so glad you were very happy with your stay and I look forward to having you stay with us again. Kindest regards, Judy G. More 

Chicago, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

During my stay there were multiple snow storms, they had the sidewalks and parking lot cleared and salted every morning. My room was always spotless when I returned in the evening. The complimentory breakfast and dinner were a nice bonus. The rooms were very quiet, I was there for 13 days and only heard the individual above me 2-3 times... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Homewood_Suites_CT, Director of Sales at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review

Dear Douglas, Thank you for taking the time to review our Homewood Suites. Your compliments to the staff are greatly appreciated and will be shared with them. We have a great team and they take pride in their work. Safe travels and hope to see you again soon. Kind regards, Judy G More 

Lackawanna, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

Excellent, exceptional service. Judy L., Judy G, and Monique made us feel at home while away from home. We had a 2nd floor room (despite earlier commenters) there ARE elevators in some buildings. Complimentary breakfasts are warm, filling and lots of choices were available. Unlimited coffee/tea/hot cocoa 24/7. Weeknights (M-Th) have a menu per day with excellent and filling meals.... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Homewood_Suites_CT, Director of Sales at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review

Dear Chris and Family, Thank you so much for the excellent review. We are so glad you thought of us as your Home Away From Home. We loved having you here. Your compliments will be shared with the entire staff and we hope you come back and visit us again soon. Kind regards, Judy G. More 

Calgary, Canada
1 review
5 of 5 stars Reviewed February 22, 2015

Warm, helpful, and caring staff. I was here for 15 days on a business trip, and the staff met everyone of my requests and consistently exceeded my expectations. I will stay here every time I visit Connecticut.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Homewood_Suites_CT, Director of Sales at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review

Dear Mike, I am so glad we exceeded your expectations. Your comfort and care are our top priority. I will be sure to pass your compliments on to the staff and we look forward to your next visit to Homewood. Thank you! Kind regards, Judy G. More 

Belton, Texas
Top Contributor
70 reviews 70 reviews
46 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 20, 2015

This is a great place in a great location. You are close to everything, the airport is minutes away and there is a shuttle that can run you around if needed. The property is rather large they have a outdoor pool, a workout area, business lounge, a nice breakfast and Mon-Thur they have a small evening meal. Free adult beverages... More 

Was this review helpful? Yes
Homewood_Suites_CT, Director of Sales at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review

Dear Guest, Thank you for taking the time to post a comment on TripAdvisor of our Homewood Suites. Your kind compliments as to our location and accommodations are appreciated. It is a great place for an extended stay and a short stay too. Hope to see you next time your travels take you to Hartford. Safe Travels. Kind regards, Judy... More 

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