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All 14 Windsor Locks hotels

Fairfield Inn & Suites by Marriott at Hartford Airport

2.5 of 5 Hotel   |   2 Loten Drive, Windsor Locks, CT 06096
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Ranked #8 of 14 hotels in Windsor Locks
A recent review
4 of 5 stars reviewed 3 weeks ago
Bill R Veazie, Maine, United States
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  • Reviews (134)
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134 people have reviewed this hotel

Traveler rating
    37
    43
    30
    17
    7
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31
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45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
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English first
Washington DC, District of Columbia
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

As other reviewers have mentioned, this is not up to Marriott standards. The GM (who seems to comment on these reviews) AND the hotel's owner should spend some time in the rooms... maybe even sleep here and see what people are saying. Also, airport hotels generally have great soundproofing, and while we did not hear noise from the airport, which... More

Was this review helpful? Yes
vinod C, General Manager at Fairfield Inn & Suites by Marriott at Hartford Airport, responded to this review

Dear aktodc2010, Thanks for your review ,I apologize that your stay was not what you expected and that the room next to yours were too loud.I have forward you comments to my regional manager so that we can look into your comments property about thin wall. More

Veazie, Maine, United States
Contributor
19 reviews 19 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has been remodeled and is a lot better now that all of the rooms are accessible from the inside. The continental breakfast is very good and the staff is right on top of refilling products and making sure people have items. Check in staff were very friendly and helpful.

Was this review helpful? Yes 1
vinod C, General Manager at Fairfield Inn & Suites by Marriott at Hartford Airport, responded to this review

Dear Bill R , Thank you for the wonderful comments about our property and how friendly our staff are ,we are proud to serve our guest and this shows on my entire team. We hope to see you soon at our Fairfield Inn & Suites when you are in the Hartford Area. More

Toms River, New Jersey
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 4 nights while we explored ct and ma. Our room was a spacious and clean, 2 queen and pull out couch suite. We all loved the layout of the room..we loved the separation of the shower area and the restroom area. Daily breakfast was always good. All employees that we ran into were extremely polite and... More

Was this review helpful? Yes 1
vinod C, General Manager at Fairfield Inn & Suites by Marriott at Hartford Airport, responded to this review

Dear KristineJackson, Thank you for your wonderful comments ,I am very happy to hear my team made you feel welcome . I will share your comments with the entire staff and we look forward to having you again at our Fairfield Inn & Suites. More

Shawnee Mission, Kansas
Top Contributor
88 reviews 88 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 22, 2014 via mobile

We were on our way to Springfield for the basketball hall of fame during a long New England road trip and I used priceline to look for a hotel for one night. This one came up as a "tonight only" rate of $58 so I booked 2 rooms. The rooms were very clean. My one complaint is the beds weren't... More

Was this review helpful? Yes
vinod C, General Manager at Fairfield Inn & Suites by Marriott at Hartford Airport, responded to this review

Dear Laurel133, Thank you for taking the time to let others know about our hotel ,I hope you will stop and rest again. I am glad to hear that your stay was wonderful and breakfast was great. More

Ohio
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 20, 2014

We've loved this hotel since it's opened and have stayed here every year since it opened, but this is our last trip I'm sad to say. The rooms are for the most part clean, but there is no longer a standard of quality or attention to details and the hotel is starting to show its age and wear. Last year... More

Was this review helpful? Yes 1
vinod C, General Manager at Fairfield Inn & Suites by Marriott at Hartford Airport, responded to this review

Dear ShaggyHarley, Thank you for taking the time to let others know about your experience at our hotel, I am glad to hear that our staff was great. I have read your comments in detail and do apologize for the issues you encounter. We are concerned and I will personally address all your comments with my team. Our aim is... More

Auburn, Maine
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 13, 2014 via mobile

Who ever heard of putting the towel rack on wall in the bathtub? Small refrigerator was placed on floor rather than in recessed area under coffee maker and microwave. The room was way too small for the furniture placement. When we travel we like to stay where we can get a hot breakfast. The eggs and sausage were kept fresh... More

Was this review helpful? Yes 1
vinod C, General Manager at Fairfield Inn & Suites by Marriott at Hartford Airport, responded to this review

Dear GrandkidsX4, Thanks for your comments, I am glad to know that you like our hot complimentary breakfast . Please accept my apology for the seating difficulties, we were busy that weekend and had a few groups that came down to eat all at once. I will address all of your other comments with my team , feel free to... More

Ottawa, Canada
Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 9, 2014

First off the staff was very nice, friendly and accommodating. We did have an iussue with a strong musty smell in a room on the third floor. We were moved to a new room that had a different smell coming up from the drain in the bathroom. Finally our room on the first floor was good. We don't like to... More

Was this review helpful? Yes
vinod C, General Manager at Fairfield Inn & Suites by Marriott at Hartford Airport, responded to this review

Dear PR, Thanks for taking the time to review our hotel. I am happy to know that our staff take good care of you. I have address your comments about the smell with our team to avoid this from happening again. Hope to see you back soon. More

Taiwan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 7, 2014

My sister and I recently stayed in this hotel. Our parents were in another room. Both rooms were perfectly clean and well-kept. We weren't far from Six Flags New England - just a short drive in our rental car. Breakfast was excellent and the service was second to none. Both rooms were priced at under $100. You can't go wrong... More

Was this review helpful? Yes
vinod C, General Manager at Fairfield Inn & Suites by Marriott at Hartford Airport, responded to this review

Dear Galpine70, Thank you for your great comments, we always do our best to take care of our guest because our guest is our #1 pirority.Our Goal is to make sure the guest have an enjoyable stay, hope to see you back at our Fairfield Inn & Suites . More

Alexandria Bay, New York, United States
1 review
4 of 5 stars Reviewed June 20, 2014

We stayed at the hotel twice this month, two nights, the pool was cold, so I asked the front desk to turn up the heat, so they did, except for one time, when the receptionist came into the pool area about an hour after we asked, by this time we were already out of the pool. The second night of... More

Was this review helpful? Yes
vinod C, General Manager at Fairfield Inn & Suites by Marriott at Hartford Airport, responded to this review

Dear Jim R, Thank you for your comments , Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. Hope to see you soon again. More

Boston, Massachusetts
1 review
5 of 5 stars Reviewed June 18, 2014

Trip was business and leisure. Usually travel for work. Also have friends in Windsor and Hartford. If you are looking for a hotel, the Fairfield Marriott is a good choice. Just wanted to state that the Fairfield Marriott is a very nice hotel to stay at. Close to everything - airport, restaurants etc. You can walk to the restaurants. Definitely... More

Was this review helpful? Yes
vinod C, General Manager at Fairfield Inn & Suites by Marriott at Hartford Airport, responded to this review

Dear Charchey, Thank you so much for your kind words. We couldn’t be prouder of our hotel, our team and all we have to offer and never get tired of hearing how much our guests enjoy our property.I am happy to hear that you notice and observe us in action,Our staff makes the difference of who we are. Thank you... More

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Additional Information about Fairfield Inn & Suites by Marriott at Hartford Airport

Address: 2 Loten Drive, Windsor Locks, CT 06096
Phone Number:
Location: United States > Connecticut > Windsor Locks
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites by Marriott at Hartford Airport 2.5*
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Also Known As:
Fairfield Inn And Suites By Marriott At Hartford Airport
Fairfield Inn & Suites By Marriott At Hartford Airport Hotel Windsor Locks
Windsor Locks Fairfield Inn
Fairfield Inn Windsor Locks
Fairfield Windsor Locks

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
NOW OPEN! The Fairfield Inn & Suites Hartford Airport has undergone a significant transformation. What was once an exterior corridor property is now an interior corridor, modern, stylish and beautiful hotel. All our guest rooms are elegantly decorated in Marriott's new Green Tea design and boast both standard guest rooms and spacious suites. Free breakfast & high-speed internet. On-site fitness center and indoor heated pool. Staying is believing. ... more   less 
Number of rooms
135

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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