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Fairfield Inn & Suites by Marriott at Hartford Airport

2.5 of 5 2 Loten Drive, Windsor Locks, CT 06096
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#8 of 14 Hotels in Windsor Locks
136 Reviews 3.5 of 5 stars
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Fairfield Inn & Suites by Marriott at Hartford Airport
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Fairfield Inn & Suites by Marriott at Hartford Airport
Fairfield Inn & Suites by Marriott at Hartford Airport
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136 reviews from our community

Traveler rating
    37
    45
    30
    17
    7
See reviews for
32
23
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45
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Any
English first
Contributor
19 reviews 19 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 5 nights and while I am a frequent traveler and admit that room conditions can vary from room to room mine was fine. I stayed on the 3rd floor in a 1 king bed suite and while the room is not super big it was clean and well decorated. The fridge was not the coldest even on... More

Was this review helpful? Yes
High Point, North Carolina
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here recently for 3 night for a wedding in Simsbury. The staff was pleasant at check-in as well as quick. We stayed in a quiet third floor backroom. The breakfast was adequate but going early in key. The airport was literally within minutes from the airport and we are happy with our choice. I would definitely recommend a... More

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Washington DC, District of Columbia
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 13, 2014

As other reviewers have mentioned, this is not up to Marriott standards. The GM (who seems to comment on these reviews) AND the hotel's owner should spend some time in the rooms... maybe even sleep here and see what people are saying. Also, airport hotels generally have great soundproofing, and while we did not hear noise from the airport, which... More

Was this review helpful? Yes
vinod C, General Manager at Fairfield Inn & Suites by Marriott at Hartford Airport, responded to this review

Dear aktodc2010, Thanks for your review ,I apologize that your stay was not what you expected and that the room next to yours were too loud.I have forward you comments to my regional manager so that we can look into your comments property about thin wall. More

Veazie, Maine, United States
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 7, 2014

This hotel has been remodeled and is a lot better now that all of the rooms are accessible from the inside. The continental breakfast is very good and the staff is right on top of refilling products and making sure people have items. Check in staff were very friendly and helpful.

Was this review helpful? Yes 1
vinod C, General Manager at Fairfield Inn & Suites by Marriott at Hartford Airport, responded to this review

Dear Bill R , Thank you for the wonderful comments about our property and how friendly our staff are ,we are proud to serve our guest and this shows on my entire team. We hope to see you soon at our Fairfield Inn & Suites when you are in the Hartford Area. More

Toms River, New Jersey
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 2, 2014

We stayed here for 4 nights while we explored ct and ma. Our room was a spacious and clean, 2 queen and pull out couch suite. We all loved the layout of the room..we loved the separation of the shower area and the restroom area. Daily breakfast was always good. All employees that we ran into were extremely polite and... More

Was this review helpful? Yes 1
vinod C, General Manager at Fairfield Inn & Suites by Marriott at Hartford Airport, responded to this review

Dear KristineJackson, Thank you for your wonderful comments ,I am very happy to hear my team made you feel welcome . I will share your comments with the entire staff and we look forward to having you again at our Fairfield Inn & Suites. More

Shawnee Mission, Kansas
Top Contributor
88 reviews 88 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 22, 2014 via mobile

We were on our way to Springfield for the basketball hall of fame during a long New England road trip and I used priceline to look for a hotel for one night. This one came up as a "tonight only" rate of $58 so I booked 2 rooms. The rooms were very clean. My one complaint is the beds weren't... More

Was this review helpful? Yes
vinod C, General Manager at Fairfield Inn & Suites by Marriott at Hartford Airport, responded to this review

Dear Laurel133, Thank you for taking the time to let others know about our hotel ,I hope you will stop and rest again. I am glad to hear that your stay was wonderful and breakfast was great. More

Ohio
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 20, 2014

We've loved this hotel since it's opened and have stayed here every year since it opened, but this is our last trip I'm sad to say. The rooms are for the most part clean, but there is no longer a standard of quality or attention to details and the hotel is starting to show its age and wear. Last year... More

Was this review helpful? Yes 1
vinod C, General Manager at Fairfield Inn & Suites by Marriott at Hartford Airport, responded to this review

Dear ShaggyHarley, Thank you for taking the time to let others know about your experience at our hotel, I am glad to hear that our staff was great. I have read your comments in detail and do apologize for the issues you encounter. We are concerned and I will personally address all your comments with my team. Our aim is... More

Auburn, Maine
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 13, 2014 via mobile

Who ever heard of putting the towel rack on wall in the bathtub? Small refrigerator was placed on floor rather than in recessed area under coffee maker and microwave. The room was way too small for the furniture placement. When we travel we like to stay where we can get a hot breakfast. The eggs and sausage were kept fresh... More

Was this review helpful? Yes 1
vinod C, General Manager at Fairfield Inn & Suites by Marriott at Hartford Airport, responded to this review

Dear GrandkidsX4, Thanks for your comments, I am glad to know that you like our hot complimentary breakfast . Please accept my apology for the seating difficulties, we were busy that weekend and had a few groups that came down to eat all at once. I will address all of your other comments with my team , feel free to... More

Ottawa, Canada
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 9, 2014

First off the staff was very nice, friendly and accommodating. We did have an iussue with a strong musty smell in a room on the third floor. We were moved to a new room that had a different smell coming up from the drain in the bathroom. Finally our room on the first floor was good. We don't like to... More

Was this review helpful? Yes
vinod C, General Manager at Fairfield Inn & Suites by Marriott at Hartford Airport, responded to this review

Dear PR, Thanks for taking the time to review our hotel. I am happy to know that our staff take good care of you. I have address your comments about the smell with our team to avoid this from happening again. Hope to see you back soon. More

Taiwan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 7, 2014

My sister and I recently stayed in this hotel. Our parents were in another room. Both rooms were perfectly clean and well-kept. We weren't far from Six Flags New England - just a short drive in our rental car. Breakfast was excellent and the service was second to none. Both rooms were priced at under $100. You can't go wrong... More

Was this review helpful? Yes
vinod C, General Manager at Fairfield Inn & Suites by Marriott at Hartford Airport, responded to this review

Dear Galpine70, Thank you for your great comments, we always do our best to take care of our guest because our guest is our #1 pirority.Our Goal is to make sure the guest have an enjoyable stay, hope to see you back at our Fairfield Inn & Suites . More

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Additional Information about Fairfield Inn & Suites by Marriott at Hartford Airport

Address: 2 Loten Drive, Windsor Locks, CT 06096
Location: United States > Connecticut > Windsor Locks
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites by Marriott at Hartford Airport 2.5*
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Also Known As:
Fairfield Inn And Suites By Marriott At Hartford Airport
Fairfield Inn & Suites By Marriott At Hartford Airport Hotel Windsor Locks
Windsor Locks Fairfield Inn
Fairfield Inn Windsor Locks
Fairfield Windsor Locks

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