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Beverly Hills Suites Hotel


383 South Center Street, Windsor Locks, CT 06096
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Reviews you can trust

56% Do not recommend
3.0 of 5 stars 18 reviews
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4 of 5 stars
berneyl   5 contributions
New York
May 14, 2009 | Trip type: Family

We stayed there with family and a few other friends. Had a great time, service was great, and the room and bed was very comfortable. There is just one side/wing of the hotel that was either under construction or should be redecorated and refreshened. Where I stayed was very nice. more

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5 of 5 stars
brri   2 contributions
RI
Feb 28, 2009

I booked this hotel through hotwire and when I checked the reviews I was very afraid. Some of the reviews were horrible. This was a one night stay , my daughter had an early morning flight out of hartford and we wanted to be near the airport. The hotel was easy to get to, my GPS found it no problem... more

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4 of 5 stars
duckladydeb   1 contribution
CT
Feb 11, 2009 | Trip type: Couples

We booked this through Park Sleep Fly as we were taking a 10 night cruise. The price was very reasonable, and included transportation to the airport and parking for up to 14 days. The staff was wonderful and went above and beyond to exceed my expectations. The rooms are nice. The beds and pillows were comfortable. Their shuttle was out... more

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5 of 5 stars
Dannyxx58   1 contribution
California
Jan 23, 2009 | Trip type: Business

We had a business function at the beverly hills suites and were pleasantly surprised to come to a very elegantly decorated hotel. The staff prepared everything to perfection and the manager helped us with every detail to make the function flawless. The hotel was both friendly and classy. Their price was reasonable and made sure we had a nice stay.... more

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4 of 5 stars
Bush2   1 contribution
Mass
Jan 18, 2009 | Trip type: Couples

I booked this hotel through Hot Wire and after looking through the reviews was very apprehensive. My wife and I were pleasantly surprised to find a large, clean renovated room. The staff were exceptionally nice and helpful. The hotel provided a taxi for transportation to and from the airport and parking was included. I would recommend this hotel if you... more

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4 of 5 stars
JTBSAMTX   1 contribution
Texas
Jan 4, 2009 | Trip type: Business, Solo travel

I booked this hotel after finding a great rate on Expedia. I did not expect much based upon the rate and was pleasently suprised to find a newly renovated room and very friendly staff. I heard they have made big improvements. The breakfast was nothing special but served its purpose. I would recommend this property to anyone looking for a... more

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2 of 5 stars
MissusS   2 contributions
Hartford, CT
Nov 17, 2008 | Trip type: Couples

I read the reviews but had booked through Hotwire, and didn't know until AFTER I booked which hotel it was. It's definitely old, and needs a thorough cleaning. The halls haven't been vacuumed in probably months. The ice machine on the 2nd floor didn't work, so you had to go to the 1st floor, through a dark and somewhat scary... more

A True Dump
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1 of 5 stars
WhoDatMontana   1 contribution
Montana
Nov 5, 2008 | Trip type: Business, Solo travel

Had I been able to cancel without a penalty, I would have driven out of the parking lot at first sight and looked for a suitable hotel. The decor is garish, the lobby is dreary and the rooms are subpar. I took the long walk to my assigned room (no offer of help with luggage as the 17-year old with... more

Management response from
Sandratraveler413, owner

We are very sorry about the way our patron feels, please accept our apology. We got our Certificate of occupancy in Late October 2008. The prior few months has been a period of soft openning for the Hotel. We hope to be able to provide superb service from this point on since our construction , and renovations are finalized now.

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1 of 5 stars
antg0304   1 contribution
massachuetts
Oct 21, 2008 | Trip type: Couples

I was smart for reading the reviews and an idiot for not taking them into consideration. When we pulled up (My girlfriend and I) the parking lot look old, vacant and it was very uncomfortable. Before we went into the hotel, ALL OF THE TWO MEMBER STAFF HAD TO FINISH THERE CIGARETTES. THE FIRST ROOM THEY GAVE US WAS CLOSES... more

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2 of 5 stars
ellenm_8   1 contribution
New York, NY
Jul 14, 2008

Was a Howard Johnson's - under new management, which is very amateurish. Staff doesn't wear uniforms. Place is mostly deserted: restaurant and bar are closed. Pool was filthy when we arrived. Fitness center contains only machines not working and/or not plugged in. Internet reservations don't get picked up by the hotel, so there was a line of dissatisfied people at... more

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Beverly Hills Suites Hotel Also Known As

  • Beverly Hills Hotel
Address: 383 South Center Street, Windsor Locks, CT 06096