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Sheraton Hartford Hotel at Bradley Airport

Certificate of Excellence
1 Bradley International Airport, Windsor Locks, CT 06096
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Best prices for: 1 room 1 guest
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Sheraton Hartford Hotel at Bradley Airport
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Sheraton Hartford Hotel at Bradley Airport
Sheraton Hartford Hotel at Bradley Airport
Sheraton Hartford Hotel at Bradley Airport
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284 Reviews from our TripAdvisor Community

Traveler rating
    117
    113
    33
    10
    11
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65
40
32
122
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dove Canyon California
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed recently for a basketball tournament on the 6th floor. Don't worry about teams there. They put all of the families on the same floor as to not disturb the other quests. Our kids and families are always respectful any way so we don't have any complaints. Rooms very spacious and clean. Lovely duvets and great pillows towels etc. Runway... More 

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Dudley, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We were in another hotel in the area and it was disgusting we would not stay there, we called the Sheraton and asked if they had two rooms and were able to accommodate a couple with an infant they had room and were able to give us what we needed. We told them of our experience at the other place... More 

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Christopher A, General Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review

Dear KellyAF, I hope you can come back soon. Thank you for your feedback! Sincerely, More 

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I have now stayed at this hotel twice, both times for the same reason. If you are catching an early flight out of BDL (Hartford airport), the Sheraton has unbeatable convenience. You stroll around the corner onto the second level of the airport. When the alternative security checkpoint is open, the hotel is even more convenient. You can easily print... More 

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Christopher A, General Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review

Dear EdRigdon, We appreciate your feedback, thanks for staying. Sincerely, More 

Avon, Connecticut
Top Contributor
91 reviews 91 reviews
19 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

I like this hotel because it is connected to the airport. We had a 5:55 am flight and this is the only somewhat comfortable way to do that. They put me on the concierge floor, which as very nice. The rooms are large but plainly furnished. The lounge was very nice. The hostess even wen downstairs to get us chocolate... More 

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Christopher A, General Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review

I'm so happy that my staff found you cookies and that you enjoyed your stay. Sincerely, More 

West Halifax, Vermont
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived at midnight from a long flight. An easy walk from the gate to the hotel without having to go outside. Check-in was quick. I was given a room on the concierge floor as I was using points on my son's Platinum level. The room was large, the bed very comfortable; lots of nice pillows, comfy bed coverings. The bathroom... More 

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Isla de Vieques, Puerto Rico
Top Contributor
103 reviews 103 reviews
16 hotel reviews
491 helpful votes 491 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed due to very early flight . We could hear conversations from rooms both sides of the room. This continued past midnight ( children and adults screaming) in spite of call to front desk . Not a good mark for Starwood hotels. The coffee shop ( Starbucks counter) closes at 4 pm (!) . Children where running around different areas... More 

Was this review helpful? Yes 1
Christopher A, General Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review

Dear 39piloto, I apologize that your stay was below the level of hospitality that we strive for. I'm sorry you didn't get a good night sleep. I've reviewed your feedback with our front office team to help us improve our response when noise issues surface. Regards, More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were very pleased with our stay and parking package. Dinner at the Concorde Restaurant was very good and started our trip in a relaxing way. Will not hesitate to book again. All you have to do is walk through a couple of corridors to get to check in.

Was this review helpful? Yes
Christopher A, General Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review

Thanks for staying with us! Sincerely, More 

Eagan, Minnesota
Contributor
20 reviews 20 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a really nice hotel that is very convenient as it's on airport property. It has been recently remodeled, and the rooms are very spacious, beds are comfortable, facilities are great, and the staff is great. We loved it even more because we had a room facing the runway, and our 3 year old thought it was the coolest... More 

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Christopher A, General Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review

Dear Mike B, Thank you for staying with us. If you find yourself back here your brother can drop you and your luggage at the Porte Cochere and shouldn't have to pay to park in the garage for such a short time. Sincerely, More 

Florence
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

6am flights will no longer be terrible. Best idea I've ever had.... go early, park and enjoy the hotel.... sleep in a little and take the elevator down, check-in, drop your bag and done! Nice place... sat at the bar for a while, food looked awesome, drinks were flowing. Most comfortable bed I think I've ever slept in! We will... More 

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Christopher A, General Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review

Dear Sue R, Thank you for your note. Please come back for your next flight. Ask for a runway view if you enjoy watching the planes! Sincerely, More 

Stamford
Top Contributor
73 reviews 73 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I decided to pay the extra room rate and booked into a Club room. We've stayed in other 'Club' level rooms at other hotel brands, but were left extremely disappointed by the Sheraton 'Club' experience. When we first went to the club lounge around 5:30pm, there was no member of staff there and dirty plates, empty drink... More 

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Christopher A, General Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review

Dear FairLady80, Thank you for your feedback. I was disappointed to hear about your poor experience in our club lounge. I have reviewed your note with our leadership team and the necessary steps have been taken to improve what took place during your stay. I appreciate you taking the time to let me know. Sincerely, More 

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