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All 14 Windsor Locks hotels

Sheraton Hartford Hotel at Bradley Airport

3.5 of 5 Hotel   |   1 Bradley International Airport, Windsor Locks, CT 06096
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82%
Ranked #1 of 14 hotels in Windsor Locks
Certificate of Excellence 2013
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190 people have reviewed this hotel

Traveler rating
    83
    68
    22
    8
    9
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48
24
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85
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pune
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel- Just next to the airport. You do not have to get out of the terminal to get there. Its just and internal walk, well marked, to the Hotel. Very nice and friendly staff. All my points for the location. Not much to do though around the area. As traveler from other country, you need to have a car... More

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Christopher A, General Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review

Thank you for staying with us. We hope that your travels bring you back this way again. More

Richmond, Virginia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Arrived late after traveling to Hartford on business. Check in was smooth and easy. Appreciated the upgrade to the club level floor. Room had all the expected amenities. Only drawback was a creaky/noisy HVAC unit that made such a racket that I had to turn the whole thing off. Not sure that would have been desirable on a very cold... More

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West Granby, CT
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 6, 2014

We decided to stay at the Sheraton to get away for a couple of nights and go swimming. We are from the area, but wanted a bit of a stay cation to go swimming and relax in February. We got a good rate for this hotel during the weekend on Hotwire. When we checked in we were informed that we... More

Was this review helpful? Yes 2
Christopher A, General Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review

Those plastic cups were bothering us as well. As of March 1st all of our rooms have 4 glasses in addtion to the plastic cups. Thanks for staying with us! More

Arlington, Virginia
Top Contributor
103 reviews 103 reviews
61 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed February 27, 2014

Very friendly staff at check in. Rooms were a nice size. The Club room had warm appetizers as well as cheese and veggies in the evening, and several options for breakfast in the am. HVAC is very loud. Very convenient airport location. There was a charge for parking. A decent Sheraton.

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Christopher A, General Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review

I apologize that your HVAC seemed loud. Our engineering team inspected that room based on your feedback. Thanks again for letting us know and thanks for staying with us! More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 25, 2014

Stayed here on 2/13 hoping to get out on our flight on 2/14. Unfortunately, mother nature had something else in mind. Our, runway facing, room on the 6th floor was very clean. Was surprised there was no fridge or microwave. They need to fix the HVAC system. After turning off the TV to go bed we noticed every 15 minutes... More

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Christopher A, General Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review

Thank you for your feedback. I apologize about the loud HVAC system that you experienced. We have corrected that and I hope you have another opportunity to stay with us in the future. More

putnam, Ct
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 15, 2014

With the glaring absence of a fridge and microwave for the room, I'd say this hotel is very classy and convenient. I was able to park my Beemer for 5 days in their garage with no extra cost on a Florida trip recently. It is connected to the airport and in subfreezing temps a nice warm walk over. Usually fly... More

Was this review helpful? Yes 1
Christopher A, General Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review

Dear Pal533, Thanks for the feedback. I'm glad you enjoyed your experience flying out of Bradley. We are partnering with our Airport here to get the word out that Bradley is an excellent Airport to fly from. Many new exciting direct flights have been added and we expect several more to be added by the end of 2014. More

Hartford, Connecticut
Contributor
20 reviews 20 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 13, 2014 via mobile

I stayed at the Sheraton last night and despite living in Hartford for decades and flying out of Bradley regularly I have never set foot in this hotel, and I was pleasantly surprised when I had to book a room last minute for the recent snow storm. The other reviews that talk about friendly staff, clean hotel, and comfortable beds... More

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Christopher A, General Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review

Thank you for your feedback. I apologize that we missed you with our in room glassware upgrade. All of our rooms do now have both the plastic cups and 4 stemless wine glasses for guest's convenience. I'm pleased you liked the quality of our food. We are very proud of our food quality and it is one of our goals... More

Houston, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 12, 2014

I stayed here as I had a 6 a.m. flight. I didn't get in until around 8 p.m. that night and the staff was really helpful answering my questions about the process to get to the airport in the morning. As it turns out, you take a little hallway and it leads you right to the United counter. That was... More

Was this review helpful? Yes 2
Christopher A, General Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review

Good point on the early food options. Our Starbucks does open at 5 AM. Please keep that in mind if your travels bring you back this way. Thanks for the feedback.and I'm glad you got an "Airport view" room. More

Northampton, Massachusetts
Contributor
13 reviews 13 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 12, 2014

We had an early flight out, which would have meant getting up around 3 a.m. Instead, we took a room for three plus the parking option. The three of us took a leisurely drive to the airport, parked in the hotel garage and settled into the spacious room to watch a hi-def music concert on TV. We wound up on... More

Was this review helpful? Yes 1
Christopher A, General Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review

Thank you for staying with us. We are pleased that you enjoyed both our club level and that "quick" trip to the Airport! More

Torrington, Connecticut
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 27, 2014

On Jan 5, 2014 my wife and I stayed one night a the Sheraton Hartford Hotel at Bradley Airport. The hotel is quite expensive but you do have the convenience of being inside the airport during a winter storm. The room was clean with a nice array of toiletries. I had arranged a wakeup call as our flight departed at... More

Was this review helpful? Yes 1
Christopher A, General Manager at Sheraton Hartford Hotel at Bradley Airport, responded to this review

Dear James T, I appologize that your stay was not up to the highest standard of hospitality. I've reviewed your feedback with the entire leadership team in the hope that we can make significant improvements in the areas you noted. Thank you for taking the time to provide this valuable feedback. Regards, More

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Additional Information about Sheraton Hartford Hotel at Bradley Airport

Also Known As:
Hotel At Bradley Airport
Sheraton Hotel Bradley International Airport
Sheraton Windsor Locks
Windsor Locks Sheraton
Address: 1 Bradley International Airport, Windsor Locks, CT 06096
Phone Number:
Location: United States > Connecticut > Windsor Locks
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Windsor Locks
#2 Business Hotel in Windsor Locks
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Hartford Hotel at Bradley Airport 3.5*
Official Description (provided by the hotel):
The Sheraton Hartford Hotel is inside the Bradley International Airport, between terminals A and B. Also close to attractions including the Basketball Hall of Fame, Six Flags New England, and more. ... more   less 
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