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Doubletree by Hilton Hotel Hartford - Bradley Airport

3.5 of 5 16 Ella T. Grasso Turnpike, Windsor Locks, CT 06096-0020
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Doubletree by Hilton Hotel Hartford - Bradley Airport
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Doubletree by Hilton Hotel Hartford - Bradley Airport
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261 reviews from our community

Traveler rating
    69
    76
    63
    33
    20
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51
43
23
125
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hartford, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Although the service was very good and the cleanliness seem to be very good this hotel is in dire need of a remodel noticed several places where the paint was peeling on the walls the carpet was old in the hallways had a bit of a musty smell

Review collected in partnership with DoubleTree by Hilton

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Woodbridge, Va, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff was super. They made me feel right at home at soon as I walk in the front door. Room was clean and house keeping came by to check that all was ok. The driver to and from the airport was great. Thanks

Review collected in partnership with DoubleTree by Hilton

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Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear Edward, Thanks for your review and sharing your thoughts on TripAdvisor. I'm so pleased you had a good experience and appreciate your comments about our staff. Hope to see you back again in the near future. -Bob More 

eugene, United States
1 review
1 of 5 stars Reviewed 1 week ago

I chose the hotel so I could get some sleep prior to my 4 am flight. There is no soundproofing between rooms at all, they have joining locked doors and its like your neighbor is in your room. Guy next door is on the phone for an hour, not his fault he wasn't really being loud, walls were so thin... More 

Review collected in partnership with DoubleTree by Hilton

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Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear Daphne, We’re sorry that we didn’t provide you with a rewarding experience during your recent stay at our hotel. Your satisfaction is very important to us, and we appreciate your feedback about the noise between rooms. We understand the importance of a good night's sleep while traveling and your comments will help us correct these issues moving forward. We... More 

Canterbury, United Kingdom
Top Contributor
83 reviews 83 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good sized rooms, well kept and in good order, bathroom seemed oddly small though given the size of the room. Heating unit made an absolute racket but otherwise seemed to function efficiently enough. Restaurant / bar was buzzing enough, a good range of craft beers and the menu is diverse enough to keep most happy. Food quality absolutely fine -... More 

Was this review helpful? Yes 1
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear Michael, Thanks for reviewing our hotel. I'm glad your stay was good, but hope next time we can do even better. I'm sorry we forgot to offer you a cookie at check in. We are proud of our famous cookies and love passing them out to our guests. Hope to see you back again. -Bob More 

Killingworth, Connecticut
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We always use doubletree - rooms are clean, service quick and courteous. I could live without the cookie, but the cookie image on their shuttle can makes them easy to find when leaving the airport. Your drivers are very helpful and made the long trip more pleasurable. It's also nice that they have a nice bar at this location.

Was this review helpful? Yes
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thanks so much for a great review. I'm glad you enjoyed your stay! -Bob More 

Lee, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We booked a room here on either side of a trip to Florida to accommodate our flight schedule. Our first visit was not so hot as our room had a fire door connecting with the adjacent room and they had the TV on loud all night. Plus we had to be on the 5am shuttle so we missed the amenities.... More 

Was this review helpful? Yes
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thanks so much for submitting a review. I'm glad you had a good experience and would love to see you back again! -Bob More 

Sandwich, Massachusetts
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for a business seminar and was very pleasantly surprised. As a moderately priced hotel near major airport I was expecting mediocre quality and noise issues. The hotel was clean, the bed comfortable, and I had no noise issues. A 5 star stay!! The employees I met were very courteous also. Will definatelty be back.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thanks for such a great review. I'm glad you had a good stay and appreciate your comments about our staff. Hope to see you again soon! -Bob More 

Carver, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The title says it all. My husband and I stay at this hotel every year during the Equine Affair. It is a bit of a longer drive, but that is ok with me. The bar/restaurant is nice, comfortable and relaxed atmosphere. The bar tender (when I was there this year) was making the drinks a bit on the 'light' side.... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear Meridith, Thanks for your review and thank you so much for your loyalty. We appreciate your business and hope to have you back many years to come! -Bob More 

Fort Lauderdale, United States
1 review
3 of 5 stars Reviewed November 20, 2014

This hotel was suitable for an overnight business stay. Very close to the airport, and the restaurant had enough selections to satisfy. I didn't receive a cookie at check in, nor did I see them offered to others who checked in either. Did they do away with them? The inn-com thermostat would shut the cooling down while I was asleep... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thanks for the review. I'm very sorry we did not welcome you with one of our warm chocolate chip cookies. This is the best part about coming to a DoubleTree! I will share your comments with our front desk team to make sure they are more dilligent about providing the proper welcome and cookie. Regarding your thermostat, there is an... More 

Alexandria, Virginia
Top Contributor
64 reviews 64 reviews
45 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 17, 2014

We stayed here recently and the property was good. We had clean and quiet rooms. The staff was friendly upon check-in and the morning breakfast was good. The parking lot fills up fast and the complimentary shuttle is convenient. The hotel is very close to the airport and interstate for good convenience.

Was this review helpful? Yes 1
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thanks for submitting a review. I'm glad your stay was good and hope to see you back soon! -Bob More 

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Additional Information about Doubletree by Hilton Hotel Hartford - Bradley Airport

Address: 16 Ella T. Grasso Turnpike, Windsor Locks, CT 06096-0020
Phone Number:
Location: United States > Connecticut > Windsor Locks
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton Hotel Hartford - Bradley Airport 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Doubletree Bradley International Airport
Doubletree Windsor Locks
Windsor Locks Doubletree

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