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Doubletree by Hilton Hotel Hartford - Bradley Airport

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16 Ella T. Grasso Turnpike, Windsor Locks, CT 06096-0020
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Doubletree by Hilton Hotel Hartford - Bradley Airport
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Doubletree by Hilton Hotel Hartford - Bradley Airport
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302 Reviews from our TripAdvisor Community

Traveler rating
    84
    88
    73
    36
    21
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51
23
148
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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  • Spanish first
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    (79)
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    (71)
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Toronto, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Very clean hotel with comfortable beds. Nice staff, and very quiet. This hotel was close to the airport which is why it was chosen, but I would definitely stay here again if traveling back to Hartford. Very pleasant surprise.

Was this review helpful? Yes
Baltimore, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The staff was outstanding. The building was clean and in good repair. Many of the guests are from the airlines. Use the gym before 9 am as it will get crowded once the airline employees wake and get moving. I would stay again if in the area.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear Doug, Thanks for your review. I'm glad you enjoyed the property and pleased that the staff took good care of you. Hope to see you back again soon! -Bob More 

Vancouver, WA
Level Contributor
90 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Memorial day weekend with one (1) front desk clerk. Long lines and clerk was indifferent. we were actually assigned a room with a single double (not a queen) bed. Had to get back in line and was told by the clerk that they were sold out and that was the only room they had (this is no exaggeration). Had to... More 

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Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area you’ll visit us again and experience... More 

Rye, New Hampshire
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Decent hotel for the price. $116.00 with the United Technologies Rate, although rooms could be updated bit. One lamp was not working, nor was the power outlet. A little noisy, but for the price, location and onsite restaurant (which was very good), no real complaints. Indoor pool needs updating, and no outdoor seating anywhere at hotel. Shuttle to airport and... More 

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Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thanks for your review. I'm glad you enjoyed the restaurant. I will share all of your comments with the management team so we can look for opportunities to improve. I will let you know that we are in the process of adding additional bandwidth for the complimentary Internet which will improve the speed. Thanks again for your feedback and hope... More 

Bath, Maine
1 review
5 of 5 stars Reviewed May 25, 2015

We had split the cost of one of the rooms with three other families and had to wait until all three of us were present before paying instead of being able to pay as we came in. I don't consider this a big issue, it would have been nice to take of that room when we first arrived. Overall all... More 

Review collected in partnership with DoubleTree by Hilton

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Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear Scott, Thank you so much for your feedback. I'll talk with the front desk staff about how they could have been more creative with your payment arrangement so you didn't need to wait for your entire party. I appreciate your patience and will address this with the team. I'm glad overall you enjoyed your stay and appreciate your business!... More 

Rome, NY, United States
Level Contributor
79 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 22, 2015

I spend 60 nights a year in hotels. This is one of my favorite places. The staff here is awesome! I breakfast is one of the better ones. The bar is inviting, great place to relax before or after dinner.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you so much for your comments about the staff. We have a good group that tries hard to take care of our guests and it's great to be able to give them this positive feedback. Thanks for posting a review and I look forward to seeing you again! -Bob More 

Norfolk, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 14, 2015

Perfect for a day of business in Hartford and flight back out next morning! Restaurant is conveniently opened until late. Perfect for a day of business in Hartford and flight back out next morning! Restaurant is conveniently opened until late.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thanks for choosing our hotel and for submitting a review! I'm glad you enjoyed the restaurant which is one of the few places in the area that you can get full menu service up until 12:30am. Thanks again for your feedback and hope to see you again for your next trip to Hartford. More 

Branford, United States
1 review
5 of 5 stars Reviewed May 13, 2015

I love this facility.. I offers clean, professional, comfortable lodging in very close proximity to the airport. The room service is impeccable, timely and worth what you pay. THe rooms are up to date and what I call trendy. The beds are dreamy, the bathrooms are clean and inviting. The parking lot could use some sprucing up but I would... More 

Review collected in partnership with DoubleTree by Hilton

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Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear Marsha, Thanks so much for a great review! I'm glad we were able to meet your expectations and I really appreciate you sharing your feedback about the property. Hope to see you back again soon. -Bob More 

Broken Arrow
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 6, 2015

I have stayed at lots of Doubletrees before & this one is kind of a little out dated. Really surprised its a Doubletree. First when i went to my room someone was already in it. My friend had a room that he had to change because the air conditioning didn't work that well & this was in early May. Not... More 

Was this review helpful? Yes
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear Tim, Thanks for your review. I'm sorry for the trouble you experienced during your stay. I have shared with our management team so we can use your comments to help us improve. I hope if you come back again to give us another try, you will have a much better result to share. -Bob More 

1 review
5 of 5 stars Reviewed May 5, 2015

Everything was perfect for our overnight stay. Perfect if you have an early flight the next morning. Great restaurant and the most comfortable mattress I've ever slept on. I would highly recommend this hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you so much for a great review! I'm so glad you had a good experience at our hotel and appreciate you sharing it with the TripAdvisor community. More 

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