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All 14 Windsor Locks hotels

Doubletree by Hilton Hotel Hartford - Bradley Airport

3.5 of 5 Hotel   |   16 Ella T. Grasso Turnpike, Windsor Locks, CT 06096-0020
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Ranked #9 of 14 Hotels in Windsor Locks
A recent review
3 of 5 stars reviewed yesterday
Zachary M United States
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225 reviews from our community

Traveler rating
    52
    67
    58
    29
    19
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44
32
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109
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
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  • Italian first
  • Spanish first
  • Any
English first
United States
1 review
3 of 5 stars Reviewed yesterday NEW

The noise coming from other rooms was awful. I could hear the mans phone conversation next door as if I was in the same room. The A/C fan couldn't even drown the noise. The hotel service and room cleanliness was great, though.

Review collected in partnership with DoubleTree by Hilton

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I have stayed at many of the hotels on that strip, by far doubletree is the best. Rooms are very well kept and clean and the food is amazing. We had a great time the few nights we stayed, and was very well accomedated by daniele the bartender and stephanie the waitress. Great staff and great place all around.

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1 review
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay at the Doubletree Hotel, Windosr Locks, CT, very much. The greeting by staff was pleasant and welcoming, and required information handled speedily and well. The lobby was spacious and clean, the décor quite good, and there was even a paper for us to have.

Review collected in partnership with DoubleTree by Hilton

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Indianapolis, IN
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I visited this hotel on business for 4 nights in August 2014 and while this hotel has gotten mixed reviews, I found it myself to be relatively decent. I cannot comment on the pricing as I did not pay for the room myself, so please keep that in mind with this review as I know that price vs. accommodations received... More

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Plant City, Florida
1 review
2 of 5 stars Reviewed 3 weeks ago

we stayed one night very near the Bradley international airport. 200.00!!!!!! no fridge, micro wave oven, or even a continental breakfast. what a joke. I will never stay again at a double tree. I like to stay at any Hilton property but double tree is not going to be one of them. it was a couples trip.

Review collected in partnership with DoubleTree by Hilton

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Barrington, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel, immaculate room and an excellent breakfast buffet (cost only $10 more for full breakfast for four when booking bed & breakfast package). Did not have a chance to try the pool or gym but they looked nice as well.

Review collected in partnership with DoubleTree by Hilton

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Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear Janet, Thank you for a great review. It's nice to hear you had a good experience and were able to take advantage of our bed and breakfast package. Thanks for your business and we'll see you the next time! More

santa ana, United States
1 review
3 of 5 stars Reviewed 5 weeks ago

The stay was ok. They definitely like their air conditioning. The hotel is really focused towards business people. The restaurant was ok, just ate there for breakfast and is typical hotel food. Not great, not terrible. But it's way better than Friendly's was. The tub in the bathroom needed to be cleaned better... mold around the drain, mold within the... More

Review collected in partnership with DoubleTree by Hilton

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Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear Jason, Thank yoiu for submitting a review of your stay and for sharing your comments both good and bad. I apologize for the cleanliness issue in your tub and I have reviewed your comments with our Housekeeping staff so we can be more diligent in catching this before a guest does. Thanks for your comments about our Front Desk... More

Houston, Texas
Top Contributor
55 reviews 55 reviews
38 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 6, 2014

I have stayed at this hotel 2 and I love it! Now it doesn't have a lounge for Diamond members, however they do serve some kind of happy hour where you eat free and they do give the diamond members a coupon to eat breakfast free in the morning. Internet works great the rooms are nice and clean the bathrooms... More

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Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you for completing a review of our hotel. Thanks for mentioning our happy hour; Mon-Fri evenings we offer discounted drinks and a complimentary appetizer station with the purchase of any beverage. I'm glad you enjoyed your stay and we look forward to seeing you again in the future. More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 5, 2014 via mobile

Management was rude and arrogant. The General Manager never came out of office to handle issues or address complaints. Outlet plugs did not work. All comes back to poor management and the way the place is run. Most Hilton properties are enjoyable and welcoming but this place was not. Needs to improve dramatically. Book another hotel - it is not... More

Was this review helpful? Yes 3
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service as we do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues as part of our ongoing service training and hope that next time you’re in the area, you’ll... More

Cleveland, Ohio, United States
Top Contributor
59 reviews 59 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 4, 2014

To be brief, rooms were clean and comfortable (pillows were way too soft for my taste). The hotel has been "renovated" which means a few new furniture items, some flooring in some places and some sloppily applied paint in other places. Our room's main door was very difficult to close. Second night we were here, they were running short on... More

Was this review helpful? Yes 2
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you for your review of our property. We will use your comments about the room and breakfast in our efforts to continually improve our hotel. I appreciate your comments about the staff who work hard to make sure all or our guest have a great experience. Hope to see you back again soon. More

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Additional Information about Doubletree by Hilton Hotel Hartford - Bradley Airport

Address: 16 Ella T. Grasso Turnpike, Windsor Locks, CT 06096-0020
Phone Number:
Location: United States > Connecticut > Windsor Locks
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton Hotel Hartford - Bradley Airport 3.5*
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Also Known As:
Doubletree Bradley International Airport
Doubletree Windsor Locks
Windsor Locks Doubletree

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Doubletree Hotel Bradley International Airport is situated in the North Central region of Connecticut, approximately a mile from Bradley International Airport. Local attractions include the Big E, Hartford Civic Center, Mark Twain House, New England Air Museum, Six Flags New England, and the Springfield Civic Center. Hotel amenities include multilingual staff, laundry/valet service, baggage storage, gift shop, luggage hold, safe deposit box, room service, business center, fax/photocopy service, fitness room, and pool. Onsite dining is available in the Windsor Park Restaurant, while drinks can be had at Brewster's Pub. Guest rooms feature irons, ironing boards, coffeemakers, hairdryers, cable TVs, in-room movies, web mail, Nintendo video games, dual-line telephones, voicemail, and high-speed Internet access. ... more   less 
Number of rooms
200

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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