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Doubletree by Hilton Hotel Hartford - Bradley Airport

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16 Ella T. Grasso Turnpike, Windsor Locks, CT 06096-0020
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Doubletree by Hilton Hotel Hartford - Bradley Airport
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Doubletree by Hilton Hotel Hartford - Bradley Airport
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306 Reviews from our TripAdvisor Community

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Traveler rating
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    74
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    21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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    (79)
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    (87)
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    (71)
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New york, United States
1 review
2 of 5 stars Reviewed 1 week ago

(1)Have five kids in my family and made a reservation for adjoining rooms. Was told upon check in that two rooms together were not available. I had to separate my family into two rooms not near each other. (2) No Security. There was a basketball tournament in town and the hotel was filled with loud disorderly foul mouth youths in... More 

Review collected in partnership with DoubleTree by Hilton

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Suffield, Connecticut
1 review
5 of 5 stars Reviewed 2 weeks ago

Tuesday Happy Hour Samuel was carving and sharpening his carving knife and serving lovely portions to the happy hour guests. He was socialble and the plate portions were nicely cut. Condiments were good including warmed rolls. Ermir runs a nice Happy Hour.

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Grand Prairie, Texas
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is another dated hotel. Although the outside looks fairly new, the inside really isn't. The rooms were fine, but things could be a bit better. I spent a good amount of time at the bar on-site. I really enjoyed the Clam Chowder and the beer selection. This is an airline hotel, so you'll often run into pilots and flight... More 

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Boston, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

We booked this hotel as a less expensive alternative to the hotels closer to Six Flags New England. The park is a short drive away and easy to get to. Judging from the hotel parking lot, the hotel was booked up for the weekend, but the hotel wasn't noisy and didn't seem crowded. Amenities are nice, the rooms and facilities... More 

Review collected in partnership with DoubleTree by Hilton

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Toronto, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 25, 2015

Very clean hotel with comfortable beds. Nice staff, and very quiet. This hotel was close to the airport which is why it was chosen, but I would definitely stay here again if traveling back to Hartford. Very pleasant surprise.

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Baltimore, United States
1 review
4 of 5 stars Reviewed June 3, 2015

The staff was outstanding. The building was clean and in good repair. Many of the guests are from the airlines. Use the gym before 9 am as it will get crowded once the airline employees wake and get moving. I would stay again if in the area.

Review collected in partnership with DoubleTree by Hilton

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Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear Doug, Thanks for your review. I'm glad you enjoyed the property and pleased that the staff took good care of you. Hope to see you back again soon! -Bob More 

Vancouver, WA
Level Contributor
90 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed June 1, 2015

Memorial day weekend with one (1) front desk clerk. Long lines and clerk was indifferent. we were actually assigned a room with a single double (not a queen) bed. Had to get back in line and was told by the clerk that they were sold out and that was the only room they had (this is no exaggeration). Had to... More 

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Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area you’ll visit us again and experience... More 

Rye, New Hampshire
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 29, 2015

Decent hotel for the price. $116.00 with the United Technologies Rate, although rooms could be updated bit. One lamp was not working, nor was the power outlet. A little noisy, but for the price, location and onsite restaurant (which was very good), no real complaints. Indoor pool needs updating, and no outdoor seating anywhere at hotel. Shuttle to airport and... More 

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Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thanks for your review. I'm glad you enjoyed the restaurant. I will share all of your comments with the management team so we can look for opportunities to improve. I will let you know that we are in the process of adding additional bandwidth for the complimentary Internet which will improve the speed. Thanks again for your feedback and hope... More 

Bath, Maine
1 review
5 of 5 stars Reviewed May 25, 2015

We had split the cost of one of the rooms with three other families and had to wait until all three of us were present before paying instead of being able to pay as we came in. I don't consider this a big issue, it would have been nice to take of that room when we first arrived. Overall all... More 

Review collected in partnership with DoubleTree by Hilton

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Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear Scott, Thank you so much for your feedback. I'll talk with the front desk staff about how they could have been more creative with your payment arrangement so you didn't need to wait for your entire party. I appreciate your patience and will address this with the team. I'm glad overall you enjoyed your stay and appreciate your business!... More 

Rome, NY, United States
Level Contributor
94 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 22, 2015

I spend 60 nights a year in hotels. This is one of my favorite places. The staff here is awesome! I breakfast is one of the better ones. The bar is inviting, great place to relax before or after dinner.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you so much for your comments about the staff. We have a good group that tries hard to take care of our guests and it's great to be able to give them this positive feedback. Thanks for posting a review and I look forward to seeing you again! -Bob More 

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