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All 14 Windsor Locks hotels

Doubletree by Hilton Hotel Hartford - Bradley Airport

3.5 of 5 Hotel   |   16 Ella T. Grasso Turnpike, Windsor Locks, CT 06096-0020
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Ranked #9 of 14 hotels in Windsor Locks
A recent review
5 of 5 stars reviewed 2 days ago
Janet F Barrington, United States
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  • Reviews (220)
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220 people have reviewed this hotel

Traveler rating
    51
    65
    57
    28
    19
See reviews for
43
31
22
107
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Barrington, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Very nice hotel, immaculate room and an excellent breakfast buffet (cost only $10 more for full breakfast for four when booking bed & breakfast package). Did not have a chance to try the pool or gym but they looked nice as well.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
santa ana, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

The stay was ok. They definitely like their air conditioning. The hotel is really focused towards business people. The restaurant was ok, just ate there for breakfast and is typical hotel food. Not great, not terrible. But it's way better than Friendly's was. The tub in the bathroom needed to be cleaned better... mold around the drain, mold within the... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear Jason, Thank yoiu for submitting a review of your stay and for sharing your comments both good and bad. I apologize for the cleanliness issue in your tub and I have reviewed your comments with our Housekeeping staff so we can be more diligent in catching this before a guest does. Thanks for your comments about our Front Desk... More

Houston, Texas
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel 2 and I love it! Now it doesn't have a lounge for Diamond members, however they do serve some kind of happy hour where you eat free and they do give the diamond members a coupon to eat breakfast free in the morning. Internet works great the rooms are nice and clean the bathrooms... More

Was this review helpful? Yes
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you for completing a review of our hotel. Thanks for mentioning our happy hour; Mon-Fri evenings we offer discounted drinks and a complimentary appetizer station with the purchase of any beverage. I'm glad you enjoyed your stay and we look forward to seeing you again in the future. More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Management was rude and arrogant. The General Manager never came out of office to handle issues or address complaints. Outlet plugs did not work. All comes back to poor management and the way the place is run. Most Hilton properties are enjoyable and welcoming but this place was not. Needs to improve dramatically. Book another hotel - it is not... More

Was this review helpful? Yes 3
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service as we do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues as part of our ongoing service training and hope that next time you’re in the area, you’ll... More

Cleveland, Ohio, United States
Top Contributor
56 reviews 56 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

To be brief, rooms were clean and comfortable (pillows were way too soft for my taste). The hotel has been "renovated" which means a few new furniture items, some flooring in some places and some sloppily applied paint in other places. Our room's main door was very difficult to close. Second night we were here, they were running short on... More

Was this review helpful? Yes 2
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you for your review of our property. We will use your comments about the room and breakfast in our efforts to continually improve our hotel. I appreciate your comments about the staff who work hard to make sure all or our guest have a great experience. Hope to see you back again soon. More

Nashville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Experienced a wonderful stay at this hotel. Everyone was very friendly, the hotel and room were clean, and the price was fantastic! Will definitely be back here when we are in the area again. Thank you!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear James, Thank you so much for a great review! I'm glad you enjoyed your stay and hope to see you again soon. More

Greenville, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

First time here, but for an airport hotel, this is a good deal. Close to airport, but clean, nice rooms and a really friendly staff. I would definately stay here again on business or pleasure trip. Close to airport, but easy to get to Yale or other venues in Conneticut.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you for sharing your comments with TripAdvisor. I'm glad you enjoyed your stay and look forward to seeing you again! More

Rome, Italy
Contributor
17 reviews 17 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

we arrived there by chance. the hotel look is nice but we were expecting a nice and confortable room, considering the price we paid. the room was clean but old. the fan/heating was noisy and we couldn't find a way to switch it off compketely. to cut a long story short: if it happens to you arrive there just pass... More

Was this review helpful? Yes
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your candid review of our guestroom comfort and appointment and we are sorry to hear you were disappointed in your visit. We will use your comments to improve our guests' experience moving forward and hope you will return to see us... More

Nashville, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

the bathroom had a hole in the ceiling and black mold coming through the wallpaper. the room smelled like dirty feet. The area around the hotel is very run down. There are no quaility dining establishments within walking distance.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you for your feedback and for choosing our hotel. We’re so sorry for the housekeeping issues you encountered. Please know that unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention. We have discussed this with our staff and will make every effort to ensure our rooms meet the highest health... More

Louisville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

With all the chaos of a hotel front desk, (phones ringing, airport shuttle request, guest questions, and endless toursist questions) Tracey does it all with a smile on her face! This was my second stay, and the rooms were great too. Comfortable beds and cold air...hope to stay again soon!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear Brent, Thanks so much for taking the time to submit a review of your stay. I'm so glad you had a good experience and appreciate you recognizing Tracy for her great work! More

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Additional Information about Doubletree by Hilton Hotel Hartford - Bradley Airport

Address: 16 Ella T. Grasso Turnpike, Windsor Locks, CT 06096-0020
Phone Number:
Location: United States > Connecticut > Windsor Locks
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton Hotel Hartford - Bradley Airport 3.5*
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Also Known As:
Doubletree Bradley International Airport
Doubletree Windsor Locks
Windsor Locks Doubletree

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Doubletree Hotel Bradley International Airport is situated in the North Central region of Connecticut, approximately a mile from Bradley International Airport. Local attractions include the Big E, Hartford Civic Center, Mark Twain House, New England Air Museum, Six Flags New England, and the Springfield Civic Center. Hotel amenities include multilingual staff, laundry/valet service, baggage storage, gift shop, luggage hold, safe deposit box, room service, business center, fax/photocopy service, fitness room, and pool. Onsite dining is available in the Windsor Park Restaurant, while drinks can be had at Brewster's Pub. Guest rooms feature irons, ironing boards, coffeemakers, hairdryers, cable TVs, in-room movies, web mail, Nintendo video games, dual-line telephones, voicemail, and high-speed Internet access. ... more   less 
Number of rooms
200

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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