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Doubletree by Hilton Hotel Hartford - Bradley Airport

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16 Ella T. Grasso Turnpike, Windsor Locks, CT 06096-0020
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1 room 1 guest
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Doubletree by Hilton Hotel Hartford - Bradley Airport
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316 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Goddard, Kansas
3 of 5 stars Reviewed 4 days ago NEW

My company books us there when we are in the area. Staff is courteous and helpful. WIFI is very slow. Rooms are clean and comfortable for guest. Bathroom is cramped and sink drainage design promotes backups. Last two stays, the sinks drained VERY slowly due to drainpipe issues below counter. To summarize, staff is great, hotel is tired.

Review collected in partnership with DoubleTree by Hilton

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Randolph, MA, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I reserved at the last minute with a deal through Hotels.com because it was in a convenient location with a good discount for a quick get away. The hotel was pleasant and quiet and the staff responsive to our needs.

Review collected in partnership with DoubleTree by Hilton

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

Check in was quick and the room was clean and quiet (even though it's right by the airport). The restaurant was great. Friendly and delicious rib-eye. And not crazy expensive. Will definitely be staying as this hotel again.

Review collected in partnership with DoubleTree by Hilton

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Montreal, Canada
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well located close to the airport and major restaurant chains. Clean rooms, Friendly staff. Pool is very small, so don't think you'll get an olympic style workout. They always greet you with a cookie - always cool.

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1 review
1 of 5 stars Reviewed 3 weeks ago

this hotel is by far the worst hotel/experience ive had in 50 years.... old outdated rooms. smelly, odor, bed squeaks pillows are saggy cheap. tv didnt work toilet was stuffed didnt flush. help at front desk did not fix problems and could care less.........just a bad horrible waste of my time..

Review collected in partnership with DoubleTree by Hilton

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Susan T, Director of Sales at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear gersond574, We are sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues in your room and we’re working with our maintenance and housekeeping team to ensure the situation doesn’t happen again. If you return to our area, we hope you’ll stay with us again... More 

Houston, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

An updated, comfortable and extremely convenient stay at BDL, Bradley Airport Hartford, CT. Food is good in the restaurant and you do not feel like you are staying only moments from the airport. Noise from the airport is almost non-existent. Next door is a one of the better car valet companies, yet another convenience and reliable. The perfect place for... More 

Review collected in partnership with DoubleTree by Hilton

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Massachusetts
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

If you have to stay in this location, then I would pick this hotel over the others on the street. The beds are comfortable. The rooms are pretty quiet - you can hear the doors opening on the floor. The breakfast is a good value. The staff is friendly and helpful. The rooms are very clean. My children enjoyed the... More 

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1 review
3 of 5 stars Reviewed 4 weeks ago

This hotel offers a very convenient location for business traveler and reasonably clean guest room. Bathroom smell was not pleasant but I am very sensitive, so may be ok for others. Don't expect too much and you will be satisfied. I do not recommend on site restaurant, be aware.

Review collected in partnership with DoubleTree by Hilton

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Pune, Maharashtra, India
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It is a decent property. Free WiFi and a business center, free parking. Network was good. Room clean. However, property is quite old. Elevator is slow. Bathtub gives a 90's feeling. Room was spacious. Breakfast good and staff friendly. Extremely close to airport. Did not utilize the Airport shuttle so cannot comment on that. Overall, it was a good no... More 

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Iowa City, Iowa
1 review
4 of 5 stars Reviewed 4 weeks ago

I travel a moderate amount for work and pleasure, and the staff at this hotel are among the best I've encountered. They exceeded my expectations from the moment we arrived until we checked out, working with us to accommodate several special requests. It was a model of what good customer service should look like. The room was clean, updated, and... More 

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