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Doubletree by Hilton Hotel Hartford - Bradley Airport

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16 Ella T. Grasso Turnpike, Windsor Locks, CT 06096-0020
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Doubletree by Hilton Hotel Hartford - Bradley Airport
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Doubletree by Hilton Hotel Hartford - Bradley Airport
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297 reviews from our community

Traveler rating
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    35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Rome, NY, United States
Top Contributor
79 reviews 79 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

I spend 60 nights a year in hotels. This is one of my favorite places. The staff here is awesome! I breakfast is one of the better ones. The bar is inviting, great place to relax before or after dinner.

Review collected in partnership with DoubleTree by Hilton

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Norfolk, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Perfect for a day of business in Hartford and flight back out next morning! Restaurant is conveniently opened until late. Perfect for a day of business in Hartford and flight back out next morning! Restaurant is conveniently opened until late.

Review collected in partnership with DoubleTree by Hilton

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Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thanks for choosing our hotel and for submitting a review! I'm glad you enjoyed the restaurant which is one of the few places in the area that you can get full menu service up until 12:30am. Thanks again for your feedback and hope to see you again for your next trip to Hartford. More 

Branford, United States
1 review
5 of 5 stars Reviewed 1 week ago

I love this facility.. I offers clean, professional, comfortable lodging in very close proximity to the airport. The room service is impeccable, timely and worth what you pay. THe rooms are up to date and what I call trendy. The beds are dreamy, the bathrooms are clean and inviting. The parking lot could use some sprucing up but I would... More 

Review collected in partnership with DoubleTree by Hilton

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Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear Marsha, Thanks so much for a great review! I'm glad we were able to meet your expectations and I really appreciate you sharing your feedback about the property. Hope to see you back again soon. -Bob More 

Broken Arrow
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at lots of Doubletrees before & this one is kind of a little out dated. Really surprised its a Doubletree. First when i went to my room someone was already in it. My friend had a room that he had to change because the air conditioning didn't work that well & this was in early May. Not... More 

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Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear Tim, Thanks for your review. I'm sorry for the trouble you experienced during your stay. I have shared with our management team so we can use your comments to help us improve. I hope if you come back again to give us another try, you will have a much better result to share. -Bob More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Everything was perfect for our overnight stay. Perfect if you have an early flight the next morning. Great restaurant and the most comfortable mattress I've ever slept on. I would highly recommend this hotel.

Review collected in partnership with DoubleTree by Hilton

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Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you so much for a great review! I'm so glad you had a good experience at our hotel and appreciate you sharing it with the TripAdvisor community. More 

Fall River
Top Contributor
112 reviews 112 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed just one night. Hotel was almost full with a large party but was still quiet. Room was large and clean. We used the sleep sofa. The matress was thin so it was not that comfortable. We had to call for a blanket for the sleep sofa. We were brought 2 quickly. They actually were mattress pads not blankets. We... More 

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Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you for your review. I apologize that you were not brought the correct blankets, we will review with the staff to make sure we are more careful. I'm glad you enjoyed the restaurant and hope we will see you back again soon! More 

Monroe, United States
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Came for the night when visiting Six Flags. In the average year, I probably stay at 10-12 different Doubletree properties, and this one was a big mistake for the "family trip". The hotel had no hot tub, no in-room movies, no refrigerator or microwave for the room, and the pool was ice cold. The service was very good, people very... More 

Review collected in partnership with DoubleTree by Hilton

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Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear Marc, Thanks for providing your feedback. I appreciate your comments. I'm sorry we did not meet your expectations in providing a fun family overnight. We will definitely take your suggestions into consideration as we try to make improvements. More 

Fleming Island, Florida
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We found this hotel wonderful. Their cookies at check in are the greatest--only complaint is that each guest is limited to just one! Beds are comfortable and breakfast offers many options. We had a delayed afternoon flight so we asked for a late check-out which was gladly honored. We also used their business facilities while we waited for our afternoon... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thanks for taking the time to post a review of your stay at our hotel. I'm glad you were able to use several of the amenities of the hotel and the staff made you feel welcome! I also appreciate you choosing our hotel and hope to see you back again soon so we can fill you up on as many... More 

Hartford, Connecticut
2 reviews
5 of 5 stars Reviewed April 14, 2015 via mobile

I travel in the Hartford area on business twice a month. The food quality at this hotel far exceeds any of the other hotels I've visited. The desk staff is very pleasant and accommodating. The hotel might not be a "shiny new penny", but quality of product and delivery of services far outweighs the flash of many of the more... More 

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Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear George, Thank you so much for a wonderful review! Getting great comments like this makes us all want to try even harder to make sure our guests are happy! Thanks for choosing our hotel and I look forward to seeing you back again soon. -Bob More 

Boston, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 13, 2015

My daughter had a cheerleading competition being held at the MassMutual Ctr., the drive was only 15 mins away. Great customer service, the cookie we received at check in was warm and delicious. Room service was fast and delicious, will def stay here again. My daughter enjoyed the indoor pool , it was warm and sunny in that area.

Was this review helpful? Yes 1
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you for sharing your experience with the TripAdvisor community. I'm so happy you had a great stay with your daughter. Hope to see you back again soon! -Bob More 

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