Doubletree Hotel Hartford - Bradley Airport (Windsor Locks, CT) - Hotel Reviews

Also Known As:: Doubletree Bradley International Airport; Doubletree Windsor Locks; Windsor Locks Doubletree

Address: 16 Ella T. Grasso Turnpike, Windsor Locks, CT 06096-0020

Phone Number:

Region: United States > Connecticut > Windsor Locks

Amenities:

Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access

Hotel Style:

Ranked #9 of 14 hotels in Windsor Locks

Price Range: $$

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Doubletree Hotel Bradley International Airport is situated in the North Central region of Connecticut, approximately a mile from Bradley International Airport. Local attractions include the Big E, Hartford Civic Center, Mark Twain House, New England Air Museum, Six Flags New England, and the Springfield Civic Center. Hotel amenities include multilingual staff, laundry/valet service, baggage storage, gift shop, luggage hold, safe deposit box, room service, business center, fax/photocopy service, fitness room, and pool. Onsite dining is available in the Windsor Park Restaurant, while drinks can be had at Brewster's Pub. Guest rooms feature irons, ironing boards, coffeemakers, hairdryers, cable TVs, in-room movies, web mail, Nintendo video games, dual-line telephones, voicemail, and high-speed Internet access. ... more less

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Sherry S

Bristol, United States

1 review

“Destination Wedding”

Reviewed June 13, 2013 NEW

Stayed at this hotel to attend a good friends wedding. Check in took a while. Being near an airport, a couple pilots came to the desk and so my service was put in hold. The rooms were supposed to be booked as ablock on one floor, but all the guests were scattered. Our room was ok, but the shower was... More

Review collected in partnership with DoubleTree by Hilton

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Dear Sherry, Thanks for submitting a review of your stay. I apologize for the problems you experienced during your stay. I have discussed the quality issues you raised with our management team so we can all work to make sure these issues do not come up again. More

Stephanie K

Wilmette, United States

“Not worth the money”

Reviewed June 2, 2013

Ended up staying here when the hotel I had originally booked could not accommodate me (another story!). I did not know what the rate was and wouldn't have stayed there if I'd known. The staff was very nice and helpful but the room wasn't so great - smelled stale, sink drain didn't work, spider in tub. Pretty dreary. Would've been... More

Dear Stephanie, Thanks for completing a review of our hotel. I'm glad we were able to accommodate you and that you found the staff to be helpful. I am dissappointed and sorry that you were not happy with the room and the rate. We are doing some room improvements this year and I hope we'll be able to exceed your... More

Uzma R

Bridgewater, United States

“Worst stay ever!”

Reviewed May 30, 2013

Soon as we arrived, we noticed that the sheets on the beds were not changed on the sofabed. When we asked for the linens to be changed, housekeeping used the same linens and just made the bed! The front desk didn't seem too friendly and housekeeping woke us up by screaming "housekeeping" and knocking really loudly at 9:00 am, just... More

Dear Uzma, Thank you for your candid feedback on your stay at our hotel. We are very sorry that we did not meet expectations and we’re actively working with our housekeeping team to focus on cleanliness and comfort throughout our property. We’ll keep your concerns in mind as we evaluate our service and training programs. Thank you again, and we... More

joeflav1

Houston, Texas

Senior Reviewer

7 reviews

4 hotel reviews

Reviews in 5 cities

1 helpful vote

“Dated but nice!”

Reviewed May 28, 2013

Stayed here with 2 other colleagues, it did not disappoint. The place is so close to the airport it made the stay even more convenient. The bar stayed open until 1AM which was perfect for late night beverages. I will definitely stay here the next time I am in the area.

Dear joeflav1 - Thanks for completing a review of our hotel! I'm glad you enjoyed your stay and took advantage of Shade Bar & Grill. Not only is the bar open late, but the kitchen offers a full menu up until 12:30am, which is a great feature for our late arriving guests. See you again the next time! -Bob More

The_Traveler_2013

Austin, Texas

Top Contributor

63 reviews

26 hotel reviews

Reviews in 32 cities

21 helpful votes

“Awesome Airport Hotel”

Reviewed May 19, 2013

I've stayed at most of the airport hotels for the Hartford airport and this is pretty nice. It's a bit dated, but it's a full service hotel with a nice bar & restaurant. The service is friendly & excellent. Shuttle service begins at 4 AM, so it's great to drop off the rental car the night before. They will pick... More

Thanks for posting a very informative review. I'm glad you found the service and amenities to be good. It is true that our standard room types do not come equipped with a refrigerator and microwave. For those travelers that need this, we do offer portable units that we can place in the room upon request. I thought your comments about... More

carogal

Connecticut

Reviewer

5 reviews

5 hotel reviews

34 helpful votes

“Good for park stay and fly”

This is a basic room for parking , sleeping and flying. Clean and service is great.. Especially the shuttle to and from airport. Reliable and no worries. 24 hour shuttle service. Restaurant was okay .. Good service but food was just okay for the price. Not bad but not anything great. Tip-- Air conditioner in room is like a refridgorator... More

Clean rooms and good service - way up there on our list of priorities. Thanks for sharing about your experience at our hotel. Thanks also for your feedback about our restaurant. We'll be featuring some new items as part of our new menu soon - hopefully the next time you're back we can move up from just okay to great!... More

TexasSkyPilot

EL PASO

Senior Contributor

39 reviews

11 hotel reviews

Reviews in 19 cities

9 helpful votes

“Great Hotel”

Reviewed May 7, 2013

Close by the Bradley Airport. Super nice employees in all departments and the restaurant serves food with a great full menu late(1am). Shuttle runs all the time and will take you to stores are pharmacies.

Thank you so much for posting a review of our hotel! I appreciate your nice comments about our staff and I will share your review with the team. Take care and hopefully we'll see you again soon. More

Jeannie1950

Stockbridge, MA

3 hotel reviews

Reviews in 4 cities

4 helpful votes

“This is the place to stay!”

Reviewed April 17, 2013

I have been looking for a GOOD place to stay when traveling out of Hartford. My old standby hotel is getting tired and the restaurant is poor. I tried another hotel in February, but it had no restaurant. After driving from the Berkshires, the last thing I want to do is get in the car again to find something to... More

Dear Jeannie, I'm glad you found us! Glad also you took the time to share your experience with our hotel on TripAdvisor. I am proud of our restaurant, Shade Bar & Grill. We've put a lot of effort and energy into making this a great gathering place - much better than your average hotel restaurant - in my humble opinion... More

Holly C

East Lyme, CT

Contributor

16 reviews

Reviews in 7 cities

6 helpful votes

“Great for early airport departures”

Reviewed April 8, 2013

Our family stayed here before an early flight for vacation. We were greeted by pleasant staff and a hot cookie!. Rooms were very comfortable and spacious, and it was quiet despite being so close to an airport. We had to make "reservations" for our shuttle to the airport in the morning, but the bus was on time and got us... More

Dear Holly, Thank you for such a great review! I'm glad you enjoyed your stay and the parking and shuttle services were convenient for you. Thanks for your business and we'll see you for your next vacation! -Bob More

ctownbaker

Cooperstown, New York

9 reviews

7 hotel reviews

10 helpful votes

“Great Park, Sleep & Fly”

Reviewed March 21, 2013

I like this hotel, the staff is nice, the rooms are clean and it has a restaurant on site which is nice because I do not normally check in until after nine. The park, sleep and fly package is a nice value as well. Would stay here again.

Thanks so much for offering a review of our hotel. We have a lot of guests that like to take advantage of our Park & Fly rate programs that allow you to leave your car here at the hotel while you're away. With complimentary shuttle service to the airport 24 hours a day, it makes traveling a little easier. Shade... More

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Doubletree Hotel Hartford - Bradley Airport, Windsor Locks

Doubletree Hotel Hartford - Bradley Airport

94 reviews from our community

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