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Candlewood Suites Windsor Locks

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149 Ella Grasso Turnpike, Windsor Locks, CT 06096
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Candlewood Suites Windsor Locks
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Candlewood Suites Windsor Locks
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52 reviews from our community

Traveler rating
    21
    17
    6
    5
    3
See reviews for
9
14
7
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

from check in to check out the staff were always ready to help with any of our needs.It was a pleasant experience to be greeted with a smile whenever entering or going out.The room (2 Bd suite) provided all you would need for either an extended or short term stay. we will make this our 1st choice upon our future... More 

Was this review helpful? Yes 1
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear 52jpj321, Our two bed/bath suite is a family favorite and I am so glad it was with your family! Thank you for taking the time to post and I will be sure and share your comments with our staff. They love to hear when they make a guest's experience more enjoyable! Thank you again. More 

Chicopee, Massachusetts
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 15, 2015

Our second time staying at this hotel. We stayed for 3 nights. This was just a little get away for us. Always very clean and staff is always nice and helpful. Our suite had one queen size bed and a nice little kitchenette with full size fridge and dishwasher. We cooked a nice dinner one night the room came with... More 

Was this review helpful? Yes
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Steve R, Thank you choosing our Candlewood Suites when you stay in the Windsor Locks area and thank you for posting. We look forward to seeing you on your next visit. More 

Holbrook N.Y.
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed February 15, 2015 via mobile

Our first stay at candlewood suites and we had a great stay. We had a 2 Bedroom suite. Be aware that a 2 bedroom suite is 2 rooms with an open doorway. It has a kitchen in each suite. Check in was quick and easy. The staff was friendly and helpful. The hotel was clean and neat. You can borrow... More 

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J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Cram 425, We want to thank you for posting about your recent stay at our Candlewood. It is great to hear that you enjoyed your stay and room. I will be sure to share your post with our staff. Thank you again! More 

Lansing, Michigan
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 15, 2015

The Candlewood is a very nice extended stay property. I recently stayed there on a trip through New England. The room was comfortable and well equipped for longer than I stayed. The property has a reliable shuttle service to the airport which is located across the street. With that said the property was surprisingly quiet. If in the area and... More 

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J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Worth the Money, Thank you for your recent post. We appreciate your taking the time out of your busy day to share with us your positive experience. We look forward to seeing you again if your travels bring you back to Windsor Locks. More 

MORENO VALLEY
Top Contributor
379 reviews 379 reviews
189 hotel reviews
210 helpful votes 210 helpful votes
4 of 5 stars Reviewed January 22, 2015

Maybe my favorite of this chain I've ever stayed at. Good first impression as hotel has electric doors at the entry (sure makes bringing luggage in and out much easier) and in nice condition. Additionally this chain always has the best gyms. Constantly have to log into wifi, whenever laptop/iphone/ipad go off. Ugh. I upgraded from the standard suite to... More 

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J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear drdroad, Thank you for taking the time to post your review regarding your recent visit to our Candlewood Suites. We are so happy you enjoyed our hotel and especially the gym. I apologize that the internet requires you to sign in after every shut down. It is a security measure put in by our provider but I do understand... More 

Bethel, Maine
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 18, 2014

I just needed a place to sleep before catching a flight. The place was clean, comfortable and had a kitchen stove in the room along with microwave, fridge and a sink! Could live here for a few weeks of needed to. I would stay here again and definitely recommend it to anybody looking for a good airport hotel.

Was this review helpful? Yes
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear billybethel, Thank you for taking time out of your busy day to post a review. I am so happy your experience at our Candlewood was an enjoyable one. We strive to make our guest feel that this is a "Home Away from Home" and that they could stay with us for weeks! Thank you again for taking time to... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 18, 2014

I had book for three nite but then extended for two more days I then ask for my sheet to be change but the front desk say they can they only change they sheet once every seven days every seven days not clean at all to me I then told her it's like am a new customer because if I... More 

Was this review helpful? Yes 1
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Bugsny, Thank you for staying with us and posting your review. I apologize that you found our housekeeping service policy less than acceptable. As an extended stay property we clean our guest suites once per week and at check out. We value all feedback and will share this with our management team for review. Thank you again for posting. More 

Haworth, United Kingdom
Top Contributor
53 reviews 53 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 12, 2014

This is a hotel where you effectively get what it says on the tin. The rooms are suites and there is no bar or restaurant. This is a little inconvenient if you are without transport as it means that you have to walk to the restaurants which are nearby but there is no pavement (sidewalk). The pool, fitness room and... More 

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J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Shaun B, Thank you for your post regarding your most recent stay at our Candlewood Suites. First I would like to apologize that your items were disposed of during cleaning. We would certainly like to speak to you regarding a resolution to this. Please contact me directly at the hotel via email or phone. Also, in any future visits... More 

Calgary, Canada
Top Contributor
55 reviews 55 reviews
14 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed November 2, 2014

My mother and I stayed at the Candlewood Suites Windsor Locks Hotel from July 27-28, 2014 for one night. As a Platinum Member of IHG, I was upgraded to a wonderful two room suite. It was perfect for us to each have our own room. As with all IHG properties, the room was clean and fresh. The hotel offered shuttle... More 

Was this review helpful? Yes
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear GriffinPaul, Thank you for your recent post. We will be sure to share your post with our staff to let them know what a great job they are doing. I am so happy that we could provide your with a great hotel experience. We hope to see you again in the future. Than you again for the post. More 

Jamestown
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 28, 2014

Always stay here when we visit the area. It's close to the airport and car rental lots. Rooms are spacious and comfortable. We usually book the two bedroom suite which is great for families, each having it's own private space, bath, kitchen, data station and flat screen TV. Airport noise not much of an issue here but I suggest a... More 

Was this review helpful? Yes 5
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