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Candlewood Suites Windsor Locks

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149 Ella Grasso Turnpike, Windsor Locks, CT 06096
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1 room 1 adult
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Candlewood Suites Windsor Locks
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64 Reviews from our TripAdvisor Community

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Sheldon, Vermont
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Check-in was very fast and pleasant. Our 2 bedroom suite was actually two separate rooms with a open doorway connecting them. Each room had a refrigerator, microwave, sink and small cook top, coffee maker, bed, TV, desk and bathroom. It was especially great to be able to get ready for our flight at Bradley at the same time. The hotel... More 

Helpful?
Thank Stephanie B
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Guest, Thank you so much for taking the time to post your review on tripadvisor. We greatly appreciate hearing how much you enjoyed your stay. We strive to make every guest's stay an experience to remember. Thank you again. More 

Tucson, Arizona
Level Contributor
120 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
2 of 5 stars Reviewed October 25, 2015

I rated this three stars only because good condition of hotel and close proximity to airport. Physical facilities such as room, bathroom, bed, etc. in reasonable shape; I did not use gym so cannot comment on that. Do not know if there is pool; did not use. Great cable channel selection. Business center has two computers with internet access; first... More 

Helpful?
1 Thank PULAOKHAO
J C, Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Guest, Thank you for your post and I am sorry you did not have a good experience on your most recent visit. I apologize that the room type/location you requested was not able to be satisfied. During the dates of your stay we were sold out and there were very few rooms available. Your request was noted but all... More 

Niantic, Connecticut
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 21, 2015

Candlewood Suites at Bradley is a great place to stay if you have an early flight. They serve breakfast but you need a car if you want to go out for dinner. There is an ice box in the room so you can bring food back to eat later. They do have van service to Bradley and I think they... More 

Helpful?
Thank toyschach
J C, Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Good Sleep, Thank you for your recent post. It is great to know your stay was an enjoyable one. You are correct our van does run to local restaurants if needed and of course the airport. When you stay with us again just let us know and we will be happy to run you to dinner. Thank you again... More 

Connecticut
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 28, 2015 via mobile

This property is not what it once was. The management does not keep it as clean as they used to. The showers are terrible. There is a high pitched whine when the water is running that is nearly unbearable. You can't wait to turn the water off just to make it stop! The shower curtain rod slopes in the center... More 

Helpful?
Thank BeeEffGee
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear BeeEffGee, First let us apologize that you had a less than perfect experience on your recent visit. We value all our guest's feedback and would love to discuss your experience with you. If you are able to send us an email or contact us via phone it would be greatly appreciated. Thank you so much for your feedback and... More 

Arizona
Level Contributor
217 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 stars Reviewed July 19, 2015

Never stayed @ a Candlewood so we were a little apprehensive........all for naught. Stellar check-in, quick & easy. Immaculate room, everytrhing worked, too! Would recommend it to anyone. Great value for the $$$. If you go, order a top floor room. This hotel is close to a large amusement park so there are plenty of amped up up kids running... More 

Helpful?
Thank retdeltee
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Guest, It is great to hear that we were a pleasant surprise! Thank you for taking the time to post and we hope to see you in the future. Thank you again. More 

New Jersey
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 16, 2015

I must say first that the room we had was absolutely spotlessly clean! Also, I loved that the bathtub/shower area included 2 shelves for your shampoo, etc. I always hate when there is no place to put your stuff in the shower. The beds were comfortable, and the kitchen had everything we needed. The only weird thing was that we... More 

Helpful?
Thank swinsonm1
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Guest, Thank you for your Trip Advisor Post. We greatly appreciate your taking time out of your busy schedule to share your experience. Thank you again. More 

1 review
5 of 5 stars Reviewed July 11, 2015 via mobile

I travel 360 days year. Stay in many hotels for business. I feel that this is the best Candlewood I have stayed in. The front desk staff is awesome and go above and beyond to make sure at the residence are comfortable and satisfied. The Sales Manager, Lainie, set an outstanding example for other sales managers to follow. Her knowledge,... More 

Helpful?
Thank Edd h
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Edd h, Thank you so much for your Trip Advisor review. I am so happy we have made your experiences at our Candlewood one that you choose to share and in such a positive light. We strive to make our guests feel as though they are staying at their " home away from home"! We look forward to seeing... More 

Jamestown, North Carolina
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 29, 2015

We stay here because we can get a room w/ a small kitchenette so not to eat OUT all the time. when checking in you receive for each night's stay a voucher to use in the "pantry", which has some nice food items and forgotten H&B items. The nighttime staff is the friendliest; Eileen got us checked in and set... More 

Helpful?
Thank NCvisitor55
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear NCvisitor55, Thank you for your post and your comments regarding our hotel and our associate Eileen. Eileen has been with the company for years and is an outstanding asset to our Candlewood team. I will be sure to share your post with her! Thank you again. More 

Meriden, Connecticut
Level Contributor
134 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed June 29, 2015

I booked a room at the Candlewood Suites near Bradley Intl. Airport since I had a morning flight and wanted to avoid the rush. The management has taken steps to correct some things that people had issues with earlier about the shuttle service, and it couldn't have been better. It's clearly posted that you ned to pre-book the shuttle when... More 

Helpful?
Thank Greg48
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Greg48, Thank you for posting your Trip Advisor review. It was great to hear that you enjoyed your visit to our property. Our reviews help us to continually make improvements to enhance our guest's experience. Such as the improvement to our Airport transportation system. Thank you again for taking time to post your review and we hope to see... More 

Mashpee, Massachusetts
Level Contributor
100 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed June 15, 2015 via mobile

Was planning a Saturday trip to Six Flags with and overnight stay. Daughter was bringing a friend so I wanted a suite. Our usual choice was full which lead me to search outside Springfield, Ma. I have stayed in Candlewood Suites in other states so I knew this was a business/workers on the road hotel. For under $140 with all... More 

Helpful?
Thank wcstory
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear WC Story, Thank you for your recent post. We are so happy to hear that the two bed/bath suite was a great fit for your family. Please note that most of the two bed/bath suites do not have a door. Our standard two bed/baths have an open archway between the rooms. In any of your future booking please contact... More 

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