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Candlewood Suites Windsor Locks

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149 Ella Grasso Turnpike, Windsor Locks, CT 06096
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Candlewood Suites Windsor Locks
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Candlewood Suites Windsor Locks
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60 Reviews from our TripAdvisor Community

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Traveler rating
    25
    21
    6
    5
    3
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11
14
8
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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    (6)
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    (24)
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cochise county
Level Contributor
195 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 1 week ago

Never stayed @ a Candlewood so we were a little apprehensive........all for naught. Stellar check-in, quick & easy. Immaculate room, everytrhing worked, too! Would recommend it to anyone. Great value for the $$$. If you go, order a top floor room. This hotel is close to a large amusement park so there are plenty of amped up up kids running... More 

Was this review helpful? Yes
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Guest, It is great to hear that we were a pleasant surprise! Thank you for taking the time to post and we hope to see you in the future. Thank you again. More 

New Jersey
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

I must say first that the room we had was absolutely spotlessly clean! Also, I loved that the bathtub/shower area included 2 shelves for your shampoo, etc. I always hate when there is no place to put your stuff in the shower. The beds were comfortable, and the kitchen had everything we needed. The only weird thing was that we... More 

Was this review helpful? Yes
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Guest, Thank you for your Trip Advisor Post. We greatly appreciate your taking time out of your busy schedule to share your experience. Thank you again. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I travel 360 days year. Stay in many hotels for business. I feel that this is the best Candlewood I have stayed in. The front desk staff is awesome and go above and beyond to make sure at the residence are comfortable and satisfied. The Sales Manager, Lainie, set an outstanding example for other sales managers to follow. Her knowledge,... More 

Was this review helpful? Yes
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Edd h, Thank you so much for your Trip Advisor review. I am so happy we have made your experiences at our Candlewood one that you choose to share and in such a positive light. We strive to make our guests feel as though they are staying at their " home away from home"! We look forward to seeing... More 

Jamestown, North Carolina
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stay here because we can get a room w/ a small kitchenette so not to eat OUT all the time. when checking in you receive for each night's stay a voucher to use in the "pantry", which has some nice food items and forgotten H&B items. The nighttime staff is the friendliest; Eileen got us checked in and set... More 

Was this review helpful? Yes
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear NCvisitor55, Thank you for your post and your comments regarding our hotel and our associate Eileen. Eileen has been with the company for years and is an outstanding asset to our Candlewood team. I will be sure to share your post with her! Thank you again. More 

connecticut
Level Contributor
111 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked a room at the Candlewood Suites near Bradley Intl. Airport since I had a morning flight and wanted to avoid the rush. The management has taken steps to correct some things that people had issues with earlier about the shuttle service, and it couldn't have been better. It's clearly posted that you ned to pre-book the shuttle when... More 

Was this review helpful? Yes
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Greg48, Thank you for posting your Trip Advisor review. It was great to hear that you enjoyed your visit to our property. Our reviews help us to continually make improvements to enhance our guest's experience. Such as the improvement to our Airport transportation system. Thank you again for taking time to post your review and we hope to see... More 

Mashpee, Massachusetts
Level Contributor
99 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed June 15, 2015

Was planning a Saturday trip to Six Flags with and overnight stay. Daughter was bringing a friend so I wanted a suite. Our usual choice was full which lead me to search outside Springfield, Ma. I have stayed in Candlewood Suites in other states so I knew this was a business/workers on the road hotel. For under $140 with all... More 

Was this review helpful? Yes
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear WC Story, Thank you for your recent post. We are so happy to hear that the two bed/bath suite was a great fit for your family. Please note that most of the two bed/bath suites do not have a door. Our standard two bed/baths have an open archway between the rooms. In any of your future booking please contact... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 3, 2015

Hotel is in a great location near the freeway without too much noise. Plenty of parking and all the amenities you'll need. Room was clean and modern. The staff was incredibly friendly. Wifi can be slow at times, but the wired internet is fast enough.

Was this review helpful? Yes
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Lindy M, Thank you for your recent post on Trip Advisor. Our goal at Candlewood Suites is to be your "Home Away from Home". We specialize in extended stay and are happy to hear that you had a great experience. Thank you again for your post. More 

Farmington, Connecticut
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 26, 2015

Pros-new looking property, with modern and nice looking furnishings, with a mini kitchen; has large rollaway cots; quiet; takes pets with deposit; $5 coupon per room towards breakfast items in their mini store. Cons-Pet deposit is $75 whether you stay one night or 6 months!!; hotel was pricey ($150 for small room with one queen bed plus $10 for cot);... More 

Was this review helpful? Yes
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear TripLady 1298, Thank you for taking the time to share with us your feedback on your recent stay. We are a pet friendly hotel and do charge the $75.00 non refundable pet fee for a pet. It is a one time charge regardless of length of stay. We do this because with a long term stay the room is... More 

Boston, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

from check in to check out the staff were always ready to help with any of our needs.It was a pleasant experience to be greeted with a smile whenever entering or going out.The room (2 Bd suite) provided all you would need for either an extended or short term stay. we will make this our 1st choice upon our future... More 

Was this review helpful? Yes 1
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear 52jpj321, Our two bed/bath suite is a family favorite and I am so glad it was with your family! Thank you for taking the time to post and I will be sure and share your comments with our staff. They love to hear when they make a guest's experience more enjoyable! Thank you again. More 

Chicopee, Massachusetts
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 15, 2015

Our second time staying at this hotel. We stayed for 3 nights. This was just a little get away for us. Always very clean and staff is always nice and helpful. Our suite had one queen size bed and a nice little kitchenette with full size fridge and dishwasher. We cooked a nice dinner one night the room came with... More 

Was this review helpful? Yes
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Steve R, Thank you choosing our Candlewood Suites when you stay in the Windsor Locks area and thank you for posting. We look forward to seeing you on your next visit. More 

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92 photos of this hotel

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Room/suite (32)
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Hotel & grounds (25)
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Pool/beach area (9)
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Other (20)
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