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Holiday Inn Express & Suites Bradley Airport

2.5 of 5 600 Spring St., Windsor Locks, CT 06096
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Holiday Inn Express & Suites Bradley Airport
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Holiday Inn Express & Suites Bradley Airport
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124 reviews from our community

Traveler rating
    51
    47
    16
    8
    2
See reviews for
43
26
17
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express & Suites Bradley Airport
See the most recent reviews
Syracuse, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 10, 2014

We Stayed at this Hotel for Wicked Big Meet Weekend (checked in Saturday and Checked out Monday) and it was worth the stay. We book under the WBM Rate for a room with a King Bed and Pullout Sofa. Durning Check In (at 3pm) there was a line (do to it being the WBM Hotel for the weekend), but only... More

Was this review helpful? Yes 2
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear SubaruAdventurers11, Thank you so much for taking the time to write such an amazing review. We are very proud of our Team and our hotel- we strive to make every guest stay memorable. I apologize that you did seem to have a small mishap with the room cleanliness- but we do hope that you are able to overlook that... More

Sarasota, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 28, 2014

When visiting the New England area we always choose this hotel for our first nights stay when arriving on a late night flight. Always clean rooms and not over priced. We request the same room that has proven to be quiet, considering their closeness to the airport. They are more than happy to oblige us. You don't see that very... More

Was this review helpful? Yes 3
Contributor
12 reviews 12 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 4, 2014

My partner and I stayed here for a few days. We were supposed to stay one night and then to Florida but he got ill so we couldn't travel. Although this is a budget hotel they have the best customer service. Every morning when I came down to breakfast someone was there asking me if there was anything I needed.... More

Was this review helpful? Yes 3
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Mvine, It was such a pleasure speaking with you on the phone, and we are just so happy that you took the time to share your experience here with us with other travelers. Your glowing comments will be shared with all of our Team, and I know they will feel so appreciated. Thank you for your confidence in us,... More

Hartford, Connecticut
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 2, 2014

I am taking the time to post a positive comment regarding my stay. the rooms were very clean and surprisingly quiet . I had a wonderful time at breakfast the breakfast lady and the front desk lady were so warm and especial so early in the morning 9 o'clock is early arriving at 2 am, they helped my day get... More

Was this review helpful? Yes 1
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear lindor1, Thank you so much for sharing your wonderful comments regarding your stay. I know our staff will be so pleased to hear that you appreciated their helpfulness. It means a lot to us that you took a moment our of your day to share your experiences with other travelers. We truly look forward to your next stay here... More

Berthoud, Colorado
Contributor
19 reviews 19 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed March 29, 2014

I don't typically stay at Holiday Inn, and I must say, I was super impressed by the hotel itself. It is a short, 5 minute drive from the airport, and their complimentary shuttle was great. The hotel was clean, very up-to-date, had cameras in the halls, which made me feel very safe... My room was quite spacious, with a couch... More

Was this review helpful? Yes 1
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear FlowerLife22, Thank you for your very honest and fair review of our hotel and services. I appreciated the opportunity to speak directly with you, and get the information to further look into the situation regarding the enrollment error and the inappropriate discussion of our team members personal views. Once again, please accept my apology for our part in that-... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 29, 2014

Our trip was cancelled because of Snowstorm Pax. We cancelled the reservation through our travel agency. We were instructed by the travel agency that everything was taken care or but when it came the to rebook our travel agent instructed is to call the hotel directly. Unfortunately the front desk woman named Justina needs a lesson in manners and proper... More

Was this review helpful? Yes 2
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Hunny0987, Thank you for the opportunity to speak with you directly yesterday. We truly appreciate feedback of all natures- so that we may take action and improve ourselves as service providers. As I mentioned, we can't do this if we aren't aware of an experience that may have effected you as our potential guest. It certainly seems as there... More

Glastonbury, Connecticut
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 15, 2014

When we learned that our flight to Jacksonville was cancelled due to bad weather, we had to book an even earlier flight from Bradley. Reluctant to ask anyone to take us to the airport at 5 am, we booked at this hotel at the last minute. It was a wise choice as we were able to take the shuttle to... More

Was this review helpful? Yes 1
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Karen F, Thank you so much for your kind review of our hotel and Parking Package offerings. We appreciate you choosing to stay with us the night before your trip, and that we could safely see you on your way to the airport. We do hope that you'll join us again and get to experience our Hot Express Start... More

Charlemont, Massachusetts
Top Contributor
100 reviews 100 reviews
25 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed February 8, 2014

We live two hours from Bradley. This makes early flights very early. Holiday Inn Express is clean, well equipped with a friendly staff. Early morning van was on time and helpful with luggage. Quite a deal for the price.

Was this review helpful? Yes 3
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Ijg1018, Please accept our sincerest thank you's for taking the time to share your opinion and experience here at our hotel with other travelers. We are continuously working hard on making every guest stay a comfortable and convenient one. We look forward to having you stay again when your travels lead you out from Bradley Airport. Kindest Regards, The... More

Fletcher, Vermont
Contributor
20 reviews 20 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 5, 2014

This hotel is not very clean and poor service. After specifically asking about a shuttle to the airport the night before the next morning we found out that you had to sign up for it. We had to wait 1/2 hour for the next one. Why wouldn't the person at the front desk tell us about signing up?

Was this review helpful? Yes 3
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Heidi H, I was disappointed to learn of your experience during your recent visit here with us. I want to thank you for bringing these matters to our attention, for it is only in this manner that we are able to take action in responding and remedying the situation. Please allow me to apologize for any inconvenience you may... More

West Palm Beach, Florida
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 29, 2013

We stayed one night prior to our early AM filght the next day so we wouldn't have to make the drive in to the airport in rush hour. The accomodations were clean, and the front desk staff was more than pleasant. We were concerend about a good nights sleep due to the location near the airport but the rooms were... More

Was this review helpful? Yes 3
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Debbie W, Thank you so much for all of the kind compliments about our Team and our Hotel. We appreciate your recognition of our efforts to offer you, our guest, a great experience during your stay with us.We look forward to another opportunity to earn your business. Safe travels and Happy Holidays! Kindly, The Team at the Holiday Inn... More

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Additional Information about Holiday Inn Express & Suites Bradley Airport

Address: 600 Spring St., Windsor Locks, CT 06096
Phone Number:
Location: United States > Connecticut > Windsor Locks
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Bradley Airport 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express And Suites Bradley Airport
Holiday Inn Express & Suites Bradley Airport Hotel Windsor Locks
Holiday Inn Windsor Locks
Comfort Suites Windsor Locks
Holiday Inn Bradley Airport

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