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Holiday Inn Express & Suites Bradley Airport

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600 Spring St., Windsor Locks, CT 06096
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Holiday Inn Express & Suites Bradley Airport
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146 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colchester, CT
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We parked our car at this hotel, stayed for one night, and returned a week later to retrieve our car. The hotel is close to the airport and this park and fly program was very convenient for us because we had an early flight. We took the hotel's shuttle to the airport. The shuttle was running about 15 minutes late... More 

Was this review helpful? Yes
Columbus, Nebraska
Level Contributor
78 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Was conveniently located near the airport. They offer a shuttle that takes about five minutes to get to the airport. They also offered an early morning take a long breakfast for early flights before the regular breakfast is ready. Rooms were very nice and quiet. Front desk attendants were very helpful and friendly.

Was this review helpful? Yes
Dronfield, United Kingdom
Level Contributor
119 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 1 week ago

Everything as I expected. Close to interstate and right by Bradley Airport so ideal if you are flying out. We were on a road trip around New England so ideal for us to get to all local attractions in Hartford and stay in a good relatively low cost hotel. Check in staff were good and the hotel was in the... More 

Was this review helpful? Yes
HIEBradley, General Manager at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Robert H, We are so happy that we were able to provide everything you expected. I am looking forward to sharing your comments with our entire Team so that we may increase our efforts and exceed your expectations next time. Safe Travels. Kindly, Kim M. General Manger Holiday Inn Express & Suites Bradley Airport More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Check-in was simple and quick, unfortunately, the person (Natasha) who helped me out when we checked in did not inform me about additional fees. I had to ask the evening shift about it when I found out on my online bank account. The staff was friendly & helpful to all my concerns and needs, especially two Caucasian ladies who worked... More 

Was this review helpful? Yes
HIEBradley, General Manager at Holiday Inn Express & Suites Bradley Airport, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet all of your expectations. We appreciate your comments and will share these with our entire team so that we can continue to improve our services. Rest assured that your comments will all be looked into and handled appropriately. I have followed through and checked our... More 

Lehi, Utah
Level Contributor
105 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed May 28, 2015

Let's start with the positive. This property is very close to the airport, so it is easy and convenient. The staff are very friendly and welcoming. The room was clean, and the bed was comfortable. However, I think the bathroom was one of the darkest I've ever used--all the lighting in the room was poor. I expect better of Holiday... More 

Was this review helpful? Yes 2
HIEBradley, General Manager at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Sandi W, I'm sad to hear that your experience was not the best one that we could provide to you. I do appreciate that you saw the positives, and could comment on them to us. I will share this information with the Team, so that we can address the areas you reviewed upon so that we can make positive... More 

Bonita Springs, Florida
Level Contributor
86 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed May 27, 2015

We stayed two nights, once at the beginning and once at the end of our trip. We arrived at midnight the first night, and checked out at 4:30am at the end of our trip, so we never partook of the breakfast. The van service to/from the airport is not their own -- it's a company called LAZ FLY, which is... More 

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Kensington, California
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 26, 2015

My wife and I needed a hotel near the airport in order to catch an early flight. We were also looking for comfort and quiet after being on the road for a week. I book via internet because of price and convenience. Although we didn't need it the hotel is served by a shuttle. The entrance is off the main... More 

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1 review
2 of 5 stars Reviewed May 18, 2015

I have stayed at this location several times over the past 5 years, always bringing a group of 8-15 rooms as part of our basketball teams. This past weekend a player got injured in our late game and had to go to the hospital, we had not checked in yet because of the distance from our gym to our hotel.... More 

Was this review helpful? Yes
HIEBradley, General Manager at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Great C, Thank you for your candid review. I do hope that the young gentleman is on the road to recovery from his injury. We apologize that your recent experience did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We guarantee reservations so... More 

Flitwick, United Kingdom
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 17, 2015

I recently stayed at the Holiday Inn Express & Suites Bradley Airport for one week as part of a business trip from the UK to Connecticut. It's a good budget hotel offering large, clean rooms, a reasonable breakfast and an efficient service from the staff. The pool was small but clearly well cared for. One thing to note although not... More 

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HIEBradley, General Manager at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Andy S., Thank you so much for your review of our hotel. We appreciate the good, the bad, and the not so great- it helps us to keep ourselves in line with what our guests expect of a great experience with us. Thank you for bringing the breakfast matter to our attention. We apologize for the inconveniences you faced... More 

Trumbull, Connecticut
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed April 28, 2015

We stayed overnight here 3/30-3/31 and left the car as a package before our flight out of BDL. We arrived and were welcomed by Neerav the front desk attendant who was extremely helpful and polite and really worked hard and made sure we were comfortable. We were on the third floor, room330. We had two queens and a sleep sofa... More 

Was this review helpful? Yes 1
HIEBradley, General Manager at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear eastcoasttraveler14, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. I look forward to commending Neerav on a job well done with making your stay memorable. We truly appreciate that you took the time to share not only with us, but other travelers like yourself out there about just... More 

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