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Holiday Inn Express & Suites Bradley Airport

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600 Spring St., Windsor Locks, CT 06096
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Holiday Inn Express & Suites Bradley Airport
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Holiday Inn Express & Suites Bradley Airport
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151 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Augusta, Georgia
Level Contributor
246 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 221 helpful votes
3 of 5 stars Reviewed 1 week ago

I went here in July of 2015 when flying out of Hartford, Connecticut. This hotel was convenient to Hartford's airport which is in actuality a little closer to Springfield, Massachusetts. The service here was good, the room was large, the bed was comfortable, and the stay was sufficient for an early morning flight. I did not sleep well that night,... More 

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HIEBradley, General Manager at Holiday Inn Express & Suites Bradley Airport, responded to this review

Thank you so much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us, but sorry that the anticipation of your flight kept you up that night. We really value your feedback and we hope you will visit us again the next time your travels bring you out of Bradley International Airport. Sincerely, Kim... More 

Old Orchard Beach, Maine
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Clean, quiet, excellent breakfast, very friendly staff. Easy to find and close to six flags and great value for the price. Easy checkin and lots of places to eat close by, easy parking lots of towels and direct tv and wi if works good.

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Bloomington, Illinois
Level Contributor
82 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is clean, comfortable and has accommodating staff. Our room was in perfect order when we walked in. Toiletries are Bath and Body brand and worked well. Beds has clean, comfy linens. Pillows and mattresses. Windows open if you like a fresh breeze. A/C worked great. The free breakfast was good, too. A pancake making machine turns out hot... More 

Was this review helpful? Yes
HIEBradley, General Manager at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Athena_John, Thank you for commenting on your recent stay with us! We pride ourselves in our friendly and helpful staff . I will make sure that they hear your positive and kind words. I especially look forward to recognizing Noreen in front of her peers to inspire them to provide her same great service! We are very glad you... More 

dcmoore1065
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Holiday Inn Express because they had the park and fly. Not sure if the people there were new but they gave us a key and told us a different room number. We had to go back down to straighten it out. I believe that we were given the less priced room that what we paid for.... More 

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HIEBradley, General Manager at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Diane M., Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services for all of our guests. Our Junior Suites do have the small difference between our standard rooms, and thus have a... More 

Colchester, CT
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We parked our car at this hotel, stayed for one night, and returned a week later to retrieve our car. The hotel is close to the airport and this park and fly program was very convenient for us because we had an early flight. We took the hotel's shuttle to the airport. The shuttle was running about 15 minutes late... More 

Was this review helpful? Yes
HIEBradley, General Manager at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear CTVaca101, Thank you so much for sharing your experience with us and other travelers! I am pleased to hear you enjoyed your stay with us. Our apologies for the slight shuttle delay. We work hard with our shuttle provider to minimize any delays as we understand how important that timeliness is. Thank you for sharing the positive highlights of your... More 

Columbus, Nebraska
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was conveniently located near the airport. They offer a shuttle that takes about five minutes to get to the airport. They also offered an early morning take a long breakfast for early flights before the regular breakfast is ready. Rooms were very nice and quiet. Front desk attendants were very helpful and friendly.

Was this review helpful? Yes 2
HIEBradley, General Manager at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear ma103of1, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in! I look forward to sharing your comments with them, and am so pleased that you found us so convenient for traveling in and out of Bradley International Airport. We hope you... More 

Dronfield, United Kingdom
Level Contributor
126 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed June 21, 2015

Everything as I expected. Close to interstate and right by Bradley Airport so ideal if you are flying out. We were on a road trip around New England so ideal for us to get to all local attractions in Hartford and stay in a good relatively low cost hotel. Check in staff were good and the hotel was in the... More 

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HIEBradley, General Manager at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Robert H, We are so happy that we were able to provide everything you expected. I am looking forward to sharing your comments with our entire Team so that we may increase our efforts and exceed your expectations next time. Safe Travels. Kindly, Kim M. General Manger Holiday Inn Express & Suites Bradley Airport More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2015

Check-in was simple and quick, unfortunately, the person (Natasha) who helped me out when we checked in did not inform me about additional fees. I had to ask the evening shift about it when I found out on my online bank account. The staff was friendly & helpful to all my concerns and needs, especially two Caucasian ladies who worked... More 

Was this review helpful? Yes
HIEBradley, General Manager at Holiday Inn Express & Suites Bradley Airport, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet all of your expectations. We appreciate your comments and will share these with our entire team so that we can continue to improve our services. Rest assured that your comments will all be looked into and handled appropriately. I have followed through and checked our... More 

Lehi, Utah
Level Contributor
106 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed May 28, 2015

Let's start with the positive. This property is very close to the airport, so it is easy and convenient. The staff are very friendly and welcoming. The room was clean, and the bed was comfortable. However, I think the bathroom was one of the darkest I've ever used--all the lighting in the room was poor. I expect better of Holiday... More 

Was this review helpful? Yes 2
HIEBradley, General Manager at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Sandi W, I'm sad to hear that your experience was not the best one that we could provide to you. I do appreciate that you saw the positives, and could comment on them to us. I will share this information with the Team, so that we can address the areas you reviewed upon so that we can make positive... More 

Bonita Springs, Florida
Level Contributor
85 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed May 27, 2015

We stayed two nights, once at the beginning and once at the end of our trip. We arrived at midnight the first night, and checked out at 4:30am at the end of our trip, so we never partook of the breakfast. The van service to/from the airport is not their own -- it's a company called LAZ FLY, which is... More 

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