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All 14 Windsor Locks hotels

Holiday Inn Express & Suites Bradley Airport

2.5 of 5 Hotel   |   600 Spring St., Windsor Locks, CT 06096
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Ranked #4 of 14 hotels in Windsor Locks
A recent review
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103 people have reviewed this hotel

Traveler rating
    45
    36
    13
    7
    2
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34
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28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Contributor
13 reviews 13 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My partner and I stayed here for a few days. We were supposed to stay one night and then to Florida but he got ill so we couldn't travel. Although this is a budget hotel they have the best customer service. Every morning when I came down to breakfast someone was there asking me if there was anything I needed.... More

Was this review helpful? Yes
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Mvine, It was such a pleasure speaking with you on the phone, and we are just so happy that you took the time to share your experience here with us with other travelers. Your glowing comments will be shared with all of our Team, and I know they will feel so appreciated. Thank you for your confidence in us,... More

Hartford, Connecticut
1 review
4 of 5 stars Reviewed 3 weeks ago

I am taking the time to post a positive comment regarding my stay. the rooms were very clean and surprisingly quiet . I had a wonderful time at breakfast the breakfast lady and the front desk lady were so warm and especial so early in the morning 9 o'clock is early arriving at 2 am, they helped my day get... More

Was this review helpful? Yes
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear lindor1, Thank you so much for sharing your wonderful comments regarding your stay. I know our staff will be so pleased to hear that you appreciated their helpfulness. It means a lot to us that you took a moment our of your day to share your experiences with other travelers. We truly look forward to your next stay here... More

Boulder, Colorado
Contributor
18 reviews 18 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I don't typically stay at Holiday Inn, and I must say, I was super impressed by the hotel itself. It is a short, 5 minute drive from the airport, and their complimentary shuttle was great. The hotel was clean, very up-to-date, had cameras in the halls, which made me feel very safe... My room was quite spacious, with a couch... More

Was this review helpful? Yes 1
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear FlowerLife22, Thank you for your very honest and fair review of our hotel and services. I appreciated the opportunity to speak directly with you, and get the information to further look into the situation regarding the enrollment error and the inappropriate discussion of our team members personal views. Once again, please accept my apology for our part in that-... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Our trip was cancelled because of Snowstorm Pax. We cancelled the reservation through our travel agency. We were instructed by the travel agency that everything was taken care or but when it came the to rebook our travel agent instructed is to call the hotel directly. Unfortunately the front desk woman named Justina needs a lesson in manners and proper... More

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HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Hunny0987, Thank you for the opportunity to speak with you directly yesterday. We truly appreciate feedback of all natures- so that we may take action and improve ourselves as service providers. As I mentioned, we can't do this if we aren't aware of an experience that may have effected you as our potential guest. It certainly seems as there... More

Glastonbury, Connecticut
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 15, 2014

When we learned that our flight to Jacksonville was cancelled due to bad weather, we had to book an even earlier flight from Bradley. Reluctant to ask anyone to take us to the airport at 5 am, we booked at this hotel at the last minute. It was a wise choice as we were able to take the shuttle to... More

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HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Karen F, Thank you so much for your kind review of our hotel and Parking Package offerings. We appreciate you choosing to stay with us the night before your trip, and that we could safely see you on your way to the airport. We do hope that you'll join us again and get to experience our Hot Express Start... More

Charlemont, Massachusetts
Top Contributor
66 reviews 66 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 8, 2014

We live two hours from Bradley. This makes early flights very early. Holiday Inn Express is clean, well equipped with a friendly staff. Early morning van was on time and helpful with luggage. Quite a deal for the price.

Was this review helpful? Yes 1
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Ijg1018, Please accept our sincerest thank you's for taking the time to share your opinion and experience here at our hotel with other travelers. We are continuously working hard on making every guest stay a comfortable and convenient one. We look forward to having you stay again when your travels lead you out from Bradley Airport. Kindest Regards, The... More

Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 5, 2014

This hotel is not very clean and poor service. After specifically asking about a shuttle to the airport the night before the next morning we found out that you had to sign up for it. We had to wait 1/2 hour for the next one. Why wouldn't the person at the front desk tell us about signing up?

Was this review helpful? Yes 3
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Heidi H, I was disappointed to learn of your experience during your recent visit here with us. I want to thank you for bringing these matters to our attention, for it is only in this manner that we are able to take action in responding and remedying the situation. Please allow me to apologize for any inconvenience you may... More

West Palm Beach, Florida
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 29, 2013

We stayed one night prior to our early AM filght the next day so we wouldn't have to make the drive in to the airport in rush hour. The accomodations were clean, and the front desk staff was more than pleasant. We were concerend about a good nights sleep due to the location near the airport but the rooms were... More

Was this review helpful? Yes 2
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Debbie W, Thank you so much for all of the kind compliments about our Team and our Hotel. We appreciate your recognition of our efforts to offer you, our guest, a great experience during your stay with us.We look forward to another opportunity to earn your business. Safe travels and Happy Holidays! Kindly, The Team at the Holiday Inn... More

The Great New York State
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 13, 2013

Stayed here for 2 nights, because I am a "gold elite" priority club member. The hotel is very clean, in a great location, with a fantastic holiday inn breakfast. However, the night of our second stay, the hotel "sold" our room to another party, who actually entered out room while we were asleep and woke us. (Yes, it was our... More

Was this review helpful? Yes 2
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Thank you so much for taking the time to post your review regarding your recent stay. Please allow me to again apologize for the inconvenience and poor service you have experienced. It is obvious that our usual attention to detail was lacking. Clearly, it is not unreasonable to expect a room accommodation be secured to you upon being assigned and... More

Yeovil
Top Contributor
51 reviews 51 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 1, 2013

We booked this hotel as it appeared to be very close to the New England Air Museum on the other side of the airport, it certainly was as we found out when we arrived. We found the breakfast selection available to be very good with the food being replaced on a regular basis, also my wife tells me that the... More

Was this review helpful? Yes 3
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Thank you for sharing your stay here with us! Our hotel is located in such a wonderful area- so close to the NEAM as you have written as well as other great restaurants and attractions in this Northern Connecticut area. The occasional noise, as you meantioned, of the airport 'hubbub' does sometimes get through- but how fun is it to... More

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Additional Information about Holiday Inn Express & Suites Bradley Airport

Also Known As:
Holiday Inn Express & Suites Bradley Airport Hotel Windsor Locks
Holiday Inn Express And Suites Bradley Airport
Holiday Inn Express & Suites Bradley Airport Hotel
Holiday Inn Windsor Locks
Comfort Suites Windsor Locks
Holiday Inn Bradley Airport
Address: 600 Spring St., Windsor Locks, CT 06096
Phone Number:
Location: United States > Connecticut > Windsor Locks
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 14 hotels in Windsor Locks
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Bradley Airport 2.5*
Official Description (provided by the hotel):
Stay Smart at Holiday Inn Express and Suites Hotel Bradley Airport, we offer comfortable accommodations and great amenities. It is our great location that you will truly appreciate, just one-half mile from Bradley International Airport, we provide free airport shuttle service to and from Bradley International Airport 24-hours a day.The Holiday Inn Express & Suites Hotel Bradley Airport is the perfect location for both business and leisure travelers as we are conveniently located in Windsor Locks off Interstate 91, 12 miles North of Hartford, CT and 12 miles South of Springfield, MA. The city of Windsor Locks is ideally situated on the Connecticut River, the largest river in New England. We are minutes from great attractions like Six Flags New England, the Mark Twain House and the Basketball Hall of Fame. A variety of restaurants and cocktail lounges are located in the surrounding area. Visitors will enjoy browsing at the Enfield Square Mall and surrounding shops or 20 minutes to the Shoppes at Buckland Hills. We are conveniently located to the Connecticut corporate offices of Ahlstrom Fiber, Travelers, PPG Auto, Southern Auto Auction, The Morris Group, Alstom Power, Hamilton Sunstrand and United Technologies. ... more   less 
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