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Holiday Inn Express & Suites Bradley Airport

2.5 of 5 600 Spring St., Windsor Locks, CT 06096
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Holiday Inn Express & Suites Bradley Airport
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Holiday Inn Express & Suites Bradley Airport
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124 reviews from our community

Traveler rating
    51
    47
    16
    8
    2
See reviews for
43
26
17
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nassau, New Providence Island
Contributor
17 reviews 17 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Most people wouldn't expect nothing much from airport hotels and this one probably fits right into that mold. I was welcomed as a IHG elite member (which is almost useless..buts thats a different story) and given my choice of points or amneities. Had 2 Double queen suites and I think its time they start doing refurbishing. The carpet was threadbare... More

Was this review helpful? Yes
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear YellowJJ, Thank you so much for bringing to our attention some of the deficiencies of your guestroom. I can certainly sympathize with your disappointment over what you have brought to our attention. That is not the experience that we would like any of our guests to have. I will be sharing these comments immediately with our Team so that... More

Hobe Sound, Florida
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Took a chance and stayed out here near the airport for a big family event in Manchester, CT. We were delighted with our stay. We had a spacious, double Queen room with pull out couch, microwave and refrigerator. Room was very clean & quiet, beds were so comfy, many different pillow choices. Although we did not use the indoor pool,... More

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HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Pinkflamingo5, We can't express our gratitude enough for the kind words about our Team and our Hotel. We appreciate that you recognized our efforts to make your stay a comfortable one during your family event and your time of loss. Our condolences to you and your family. We hope to see you again when you travel back for your... More

Tucson, Arizona
Top Contributor
460 reviews 460 reviews
125 hotel reviews
493 helpful votes 493 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived in the evening at the Bradley Airport so opted to stay overnight here before continuing to Northwestern Massachusetts. No one stood at the reception desk when we arrived and we had to wait at least five minutes before someone appeared to check us in. Our second floor standard room was across from an area with drink and snack... More

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HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Rumples, Thank you for sharing a little bit about your experience with us and other travelers while you were a guest of our hotel. It gives me some wonderful opportunities to share with all of our Team what we are doing well on, and certainly some areas for improvement. Thank you for your honest feedback. Safe Travels and once... More

Summit, Mississippi
1 review
4 of 5 stars Reviewed 4 weeks ago

Long black hairs /several of them-on bathroom floor---GROSS!!!!!! I was told we could move rooms-already settled in or if we weren't leaving at 6am housekeeping could clean then. Supposed to be bringing me a broom to clean it. No toothbrushes available either.

Was this review helpful? Yes
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear SouthernYankeeGirl, I am so terribly sorry to hear of the issues that you encountered during your stay here with us. Our standard of cleanliness is much higher than what you received. This is unacceptable and the department heads will be meeting to focus on making sure this doesn't happen again in the future for you or our other guests.... More

Columbus, Ohio
Top Contributor
60 reviews 60 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 9, 2014

The property was in line with other Holiday Inn Express locations and provided a clean and comfy overnight stay. I picked the hotel based on its location to the airport which was great. The king room I had was clean and the bed was comfortable. The breakfast is the standard buffet you get at all locations, no better, no worse.... More

Was this review helpful? Yes
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear NLOhiotrvl, We sincerely appreciate your candid review of our hotel. We always strive to be in line with our Brand, but it's always an excellent reminder that we can always have room to grow and try for extraordinary. We will look forward to your next stay with us. Kindest Regards, The Team at the Holiday Inn Express & Suites... More

MSP
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 30, 2014

Stayed here 2x in a week. Once w/family and once on business. Rooms are very nice and fairly new. Clean. Nice pool. Breakfast was OK. Great location to BDL airport about 5 min drive. Will stay here again for sure

Was this review helpful? Yes
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear MSP-Mike, Thank You for sharing with other Tripadvisor Travelers your experiences here with us. We love that you were able to feel comfortable both with traveling with your family and while on business. We appreciate your recognition, and look forward to your next stay here with us. Most Sincerely, The Team at the Holiday Inn Express & Suites Bradley... More

South Egremont, Massachusetts
1 review
4 of 5 stars Reviewed September 12, 2014

Our stay was for just one night, but we checked in with 3 little boys. The check-in clerk was the nicest person imaginable. She let me know that the hotel had long term parking options at a reasonable rate which saved me a lot of mental wear and tear. The room was fine and while we left before breakfast there... More

Was this review helpful? Yes
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Colleen S, Thank you so much for your helpful and kind review of our hotel. It is our pleasure to provide you and our other guests with the conveniences that make travelling a little bit easier. We truly appreciate your business, and look forward to seeing you again next time you travel from Bradley International Airport. Most Kindly, The... More

Contributor
17 reviews 17 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 21, 2014

Stayed overnight for 1 night with the hubby. We were attending a wedding and the hotel was perfect. Great location, couldnt hear the planes at all, and the breakfast was great. Made to order pancakes!!!

Was this review helpful? Yes
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Annabella41, Your words are so kind. Thank you so much for sharing with us your experience. I am so glad that you enjoyed the pancakes- we all here want one of the machines for our own kitchens at home. If your travels should bring you back to Northern Connecticut, we would love to accommodate you again. Kindest Regards, The... More

Whitesboro, New York, United States
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 17, 2014

We stayed here while visiting Six Flags New England. The beds and pillows were great very comfortable and we all had a good night sleep. Pool was small but good enough for my two boys to play in. My only complaint was the breakfast. We always like the cinnamon rolls at Holiday Inn. The first day they had the cinnamon... More

Was this review helpful? Yes 1
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Kathy S, Thank you so much for taking the time to share your experience with other travelers and with us. I do apologize for the let down at breakfast. Our supply had run out and we were awaiting a delivery, and I'm sorry that ultimately effected you and our other guests. And although we tried to have a replacement... More

Shawnee, Kansas
1 review
4 of 5 stars Reviewed August 11, 2014

I stayed last night & thought my 3rd floor King room was very nice & clean and looked recently remodeled. I didn't see the construction others commented on. Friendly front desk staff & convenient shuttle service. But the breakfast was disappointing. A few greasy sausage links, no eggs though there was a sign saying EGGS, juice machine broken, no ice... More

Was this review helpful? Yes
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review

Dear Chuck H, We appreciate you sharing with us your comments and experience here at our hotel. Please accept our most sincere apologies for the disappointment you felt with our breakfast. It is an area that we can typically be very proud of. I will certainly discuss with our breakfast hostess what we can do as a Team to help-... More

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Additional Information about Holiday Inn Express & Suites Bradley Airport

Address: 600 Spring St., Windsor Locks, CT 06096
Phone Number:
Location: United States > Connecticut > Windsor Locks
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Bradley Airport 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express And Suites Bradley Airport
Holiday Inn Express & Suites Bradley Airport Hotel Windsor Locks
Holiday Inn Windsor Locks
Comfort Suites Windsor Locks
Holiday Inn Bradley Airport

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