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Econo Lodge Inn & Suites Airport

2.0 of 5
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34 Old Country Road, Windsor Locks, CT 06096
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Econo Lodge Inn & Suites Airport
Best prices for: 1 room 1 guest
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Ranked #10 of 14 Hotels in Windsor Locks
A recent review
4 of 5 stars reviewed 3 weeks ago
Nicole G Claremont
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89 reviews from our community

Traveler rating
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    9
    13
    14
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22
24
15
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Wilmington, Vermont
1 review
1 of 5 stars Reviewed 1 week ago

Room filthy, food and hair on the sheets, no housekeeping. Manager did not return phone calls- Finally called enough times and got call back. Offered 20% off next stay. HA! Sleep in my car before I would stay here again.

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Pittsfield, Massachusetts
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My Fiance and I spent the night at the Econo Lodge before catching an early flight for our vacation. The staff was fantastic, the shuttle service was quick and easy, but our room was absolutely disgusting. So much so that we slept in our clothing. The room was dirty and worn, the bathroom was gross and there was someone else's... More 

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Agawam, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I had to cancel my reservation due to my flight being canceled. I called the hotel immediately to cancel but they wouldn't let me cancel my reservation. The woman I spoke to told me the manager would call me the next day - but he/she never did. I followed up with an email to the hotel - no reply. Very... More 

Was this review helpful? Yes 1
Claremont
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent 1 night here. Get what you paid for. Very dated. But very clean. Shuttle was easy! And Dana was great! Plenty of restaurants right down the road. Over I can't complain. But I may try to take a step up next trip.

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Orlando, Florida
1 review
1 of 5 stars Reviewed 4 weeks ago

used choice hotels.com to book 2 rooms for 3 days, i got a discount from my employer and i found a great rate. This hotel caught my eye because it was close to our family and because it was listed as a "4 STAR" the cheapest room were smoking rooms and I've stayed in smoking rooms before so i figured,... More 

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Santa Fe, NM
Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 20, 2015

Very friendly staff. Check in process was fast and efficient. Hotel is within walking distance to several restaurants and is less than 2 miles from the airport. Have stayed there before for flights out of BDL and will likely stay there again.

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Neel1708, General Manager at Econo Lodge Inn & Suites Airport, responded to this review

Thank you for your review of our hotel. We strive to make each and every guests accommodations a satisfing one.We are glad you enjoy your stay and hope to see you again soon. More 

Westfield, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 28, 2015

We had a late flight and needed a place to stay til the morning. It was inexpensive so I didn't have high expectations. Upon arriving, we were greeted with a smile and she went as far as to ask us if we needed to be taken to the rental car location in the morning. She set up for a shuttle... More 

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Neel1708, General Manager at Econo Lodge Inn & Suites Airport, responded to this review

We are delighted to hear that your stay with us was more than expected. Our principal goal is to provide dependable service to all of our guests. Please come see us again on your next travel. More 

Holyoke, Massachusetts
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 11, 2015 via mobile

Always stay here when I fly. Nice people and up to 15 days parking in their park and fly deal. Dont expect a huge breakfast but thats ok. Clean rooms andvery conveniant. Shuttle to and from terminal always available.

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Neel1708, General Manager at Econo Lodge Inn & Suites Airport, responded to this review

Thank you for your kind words and we are glad to have been able to provide you with our sleep ,park and fly package. The quality of accommodations and services we provide can only be assessed accuratley throiugh the eyes of our guests, so we are glad to hear that we met your needs. Hope to see you again on... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 2, 2015

When I booked this room through Getaroom I was connected to the Inn to get their parking rates.I was told it would be $30.00 plus tax to leave the car for 7 days. When I registered I was informed the fee was a $35.00 plus tax. I gave them my travel dates when I first spoke to the desk and... More 

Was this review helpful? Yes 2
Neel1708, General Manager at Econo Lodge Inn & Suites Airport, responded to this review

I am sorry to hear that you felt that you were deceived by our policy for car parking. Please accept my apologies. The issue has been addressed . We hope you will give us another chance in the future. More 

Center Harbor, NH
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 27, 2015

The park and fly deal is excellent--a room, up to two weeks of parking and timely shuttle service to the airport and back. That being said, i probably wouldn't pick this as a place to stay unless I had to stay in Windsor Locks and wouldn't pick Windsor Locks as a place to stay unless I was flying out of... More 

Was this review helpful? Yes 1
Neel1708, General Manager at Econo Lodge Inn & Suites Airport, responded to this review

Thank you for your taking the time to give us a review of how your stay was with us. Your comments and suggestions will be used in providing exceptionally services to all our guests. Great help is hard to find, and its nice when a guests takes the time to recognize my staff efforts, they join me in saying ,thank... More 

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