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All 14 Windsor Locks hotels

Econo Lodge Inn & Suites Airport

2.0 of 5 Hotel   |   34 Old County Road, Windsor Locks, CT 06096
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Ranked #9 of 14 hotels in Windsor Locks
A recent review
5 of 5 stars Reviewed March 1, 2014
lfitz62599 lfitz62599
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53 people have reviewed this hotel

Traveler rating
    15
    18
    5
    7
    8
See reviews for
12
14
8
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
lfitz62599
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 1, 2014

I'm a travel agent. I've been staying here personally and putting my clients here for the past 10 years. Number 1.. The staff. Halcie, Jenn,...Matt sometimes. There staff never turns over and that speaks volumes of the management. It's not brand new, it's not fancy but it's dependanle, clean and always reliable. Awesome park and fly package price. Lowest on... More

Was this review helpful? Yes
Neel1708, General Manager at Econo Lodge Inn & Suites Airport, responded to this review

On behalf of our hotel staff , they say thank you for your kind words of praise . Given the nature of the hotel business , the hours are long and demanding. Good service depends upon people willing to give their very best at all times. Its truly rewarding when an agent recognizes our staff efforts, and takes the time... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 27, 2014

Stayed here on 2/12 to be in the area of the airport before the snowy weather started. Stayed in a very nice 2-bedroom suite. Coffee pot and microwave was nice to have. The lady at check-in was very pleasant and nice. Our non-smoking room on the 2nd floor was very clean and comfortable. Didn't smell cigarette smoke anywhere inside the... More

Was this review helpful? Yes 1
Neel1708, General Manager at Econo Lodge Inn & Suites Airport, responded to this review

Thank you very much for your kind words of praise. We accommodate many guests each evening and we strive to make their night's stay a satisfying one. It is only through our guests eyes that we can accurately assess the quality of the accommodations and services we provide. Again thank you for your kind words and we look forward to... More

Thompson, Connecticut
Contributor
19 reviews 19 reviews
13 hotel reviews
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed February 3, 2014

Ok first the hotel. Check in with Jen was seamless. She gave us a great room and the price was right. Nice and clean and on the first floor right by the office which was convenient as our flight was leaving first thing in the morning. The one thing that will keep me from going back to this hotel is... More

Was this review helpful? Yes 1
Neel1708, General Manager at Econo Lodge Inn & Suites Airport, responded to this review

I am happy to hear that Jen made your stay a pleasant one and am sorry to hear that you won't be returning due to the policy of leaving your car keys. As for our policies in regards to your car it is for the safety of yours and other guests that we are the only ones who are allowed... More

Raleigh, North Carolina
Contributor
15 reviews 15 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 9, 2014

My husband and I were flying out and this is what we got from a online booking site. We showed up early and theynletbus check in early with an extra 30$ charge. The halls and rooms smelt of cigarettes and the room was a little cramped. The airport shuttle was super easy and so convenient for us! There was a... More

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Neel1708, General Manager at Econo Lodge Inn & Suites Airport, responded to this review

I am sorry to hear about the issues you encountered when you stayed with us. I would like the opportunity to correct that early check in fee that you were charged since that amount is not our policy. Please feel free to call us at your convenience. More

Adams, Massachusetts
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed December 22, 2013

The staff is very friendly , from the check in counter to the van drivers. Location to the airport great & the ability to park & pick up at end of trip is great. On the other hand, the cons to the room are many. Our room was non smoking; but the minute you opened the door to the hall... More

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Neel1708, General Manager at Econo Lodge Inn & Suites Airport, responded to this review

Thank you for taking the time to let us know how your stay with us was.. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be checking on the issues you had . Guest satisfaction is our number one goal and we hope... More

connecticut
Top Contributor
107 reviews 107 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 22, 2013

This hotel is very clean with huge rooms and it also includes a good breakfast. It is conveniently located near Bradley Airport and also includes a free shuttle to the airport.The staff is very accommodating and friendly; they told us that we could be picked up at a nearby restaurant and be brought back to the hotel by the shuttle-... More

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Neel1708, General Manager at Econo Lodge Inn & Suites Airport, responded to this review

On behalf of the staff and management , I am writing to let you know how delighted we were to receive your kind words of praise. Good service depends upon people willing to give their best at all times , that's why its truly rewarding when a guest recognizes our staffs effort and take the time to say thanks. We... More

Chester,Ct
1 review
2 of 5 stars Reviewed December 10, 2013

the overall appearance of the motel is dark, and poorly kept. The room was small, the .T.V. was old, with inadequate channels. The bathroom however was fine. The "breakfast" offered was the least appealing one that I have ever been offered. There was no selection of anything really, but the service to the airport was adequate.

Was this review helpful? Yes
Neel1708, General Manager at Econo Lodge Inn & Suites Airport, responded to this review

We are sorry to hear that your stay with us did not meet your expectations. We appreciate the honesty.The only way for us to know what we are doing right or wrong is by getting feedbacks from our guests. Hope on your next visit to the area , you will give us another opportunity to provide you with excellent service. More

Gales ferry
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 7, 2013 via mobile

This hotel is very lovely. Staff very friendly and very accommodating. Beds were very cozy and rooms were very nice. It was beyond our expectations. Easy access to airport and shuttle was so nice. We kept our car there whole traveling with no issues at all. We are looking forward to staying there again in March.

Was this review helpful? Yes
Neel1708, General Manager at Econo Lodge Inn & Suites Airport, responded to this review

On behalf of the staff, I want to thank you for the positive review. We are happy to hear that everything about your stay was exceptional. We look forward to seeing you again in March . More

Hartford, Connecticut
1 review
5 of 5 stars Reviewed December 1, 2013

I travel a lot and what I look for the most is a clean, accommodating place to stay. This hotel has it all. They have an exceptional staff. Knows me by name and always make my stay enjoyable. My room has always been very clean and cozy. If you are looking for a great place to stay this is it.... More

Was this review helpful? Yes
Neel1708, General Manager at Econo Lodge Inn & Suites Airport, responded to this review

Thank you for staying with us . We appreciate the positive feedback regarding your stay. I'm glad the staff make sure you always enjoy your stats with us . We look forward to seeing you again soon. More

West Hartford, Connecticut, United States
1 review
5 of 5 stars Reviewed November 19, 2013

I travel a lot to Connecticut for my work. This is my forth time staying at this place. I have always asked for a particular room, and they have always acomadated me. The rooms are very clean. The hotel is close to the airport and they offer a free ride to and from the airport. I am always impressed with... More

Was this review helpful? Yes
Neel1708, General Manager at Econo Lodge Inn & Suites Airport, responded to this review

. On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise. We're committed to total guest satisfaction, and we look forward to your next visit. Thank you again for staying with us. More

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Additional Information about Econo Lodge Inn & Suites Airport

Also Known As:
Econo Lodge Inn & Suites Airport Hotel Windsor Locks
Econo Lodge Inn & Suites Airport Hotel
Econo Lodge Inn And Suites Airport
Econo Lodge Windsor Locks
Windsor Locks Econo Lodge
Address: 34 Old County Road, Windsor Locks, CT 06096
Phone Number:
Location: United States > Connecticut > Windsor Locks
Amenities:
Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 14 hotels in Windsor Locks
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge Inn & Suites Airport 2*
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