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Econo Lodge Inn & Suites Airport

2.0 of 5
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34 Old Country Road, Windsor Locks, CT 06096
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Econo Lodge Inn & Suites Airport
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Ranked #10 of 14 Hotels in Windsor Locks
A recent review
5 of 5 stars reviewed 1 week ago
Cindy F
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95 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Litchfield, Maine, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Other guests very loud and disruptive from the minute we got to our room. I called twice and noise did not stop until late into the night. Very few staff. Room was worn out. "Strange" smells coming from our floor, possibly from a guests room. Pool not monitored at all. I can understand to some degree of the "worn" and... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The property is obviously old and appears tattered from the outside. When we drove up I was braced for the worst. However, the room was spotless and the front desk people were helpful and delightful. It is very convenient to the airport. The continental breakfast is minimal but there is a Dunkin Donuts just around the corner. Even though it... More 

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Neel1708, General Manager at Econo Lodge Inn & Suites Airport, responded to this review

I am delighted to hear your kind words of praise about how your stay was with us., In the hotel industry ,the hours are long and demanding and good service depends upon people willing to give their best. Thank you for recognizing my staff efforts. We look forward to your next visit. More 

Bristol
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for a few weeks, everyone that worked there was always nice. The hotel itself is dated, could def benefit from a touch up... Mostly could use a thorough carpet cleaning. I did find the linens and towels always clean and never had an issue with housekeeping. The walls as others have stated are alittle thin but... More 

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Neel1708, General Manager at Econo Lodge Inn & Suites Airport, responded to this review

Thank you so much for your kind words of praise about the staff and housekeeping. We strive each day to make our guests stay with us a satisfying one. The goal is to provide dependable service at reasonable prices and am glad to hear that you enjoyed your stay.Please accept my apologies in regards to the issue with your points,... More 

Bengaluru (Bangalore), India
1 review
5 of 5 stars Reviewed 3 weeks ago

Room was quite good, i got a suite at very reasonable price, suite room is quite good, clean and comfortable. Daily room are cleaned, have nice outdoor pool. Breakfast server in the morning. Staff and management are very cooperative. I will like to stay again in this lodge and recommend to my family and friends.

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1 review
5 of 5 stars Reviewed June 25, 2015 via mobile

Marvelous experience. Treated well by staff, Halcyon, who was a warm, smiling,representative! Excellent pick up and delivery service to and from airport and restaurant as well. I would recommend this place for anyone wanting a great deal in their travels!

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Elgin, Illinois
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 31, 2015

Very dated, no elevator, bathrooms dated, breakfast not appetizing. Good part? Free shuttle from airport after midnight. Honestly I was too tired to have to drag my suitcase upstairs. And the other gentleman who checked in when we did and got the adjacent room had to wait in the tiny entrance hall with us while we struggled to get in... More 

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Wilmington, Vermont
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 21, 2015

Room filthy, food and hair on the sheets, no housekeeping. Manager did not return phone calls- Finally called enough times and got call back. Offered 20% off next stay. HA! Sleep in my car before I would stay here again.

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Pittsfield, Massachusetts
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 13, 2015

My Fiance and I spent the night at the Econo Lodge before catching an early flight for our vacation. The staff was fantastic, the shuttle service was quick and easy, but our room was absolutely disgusting. So much so that we slept in our clothing. The room was dirty and worn, the bathroom was gross and there was someone else's... More 

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Agawam, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 13, 2015

I had to cancel my reservation due to my flight being canceled. I called the hotel immediately to cancel but they wouldn't let me cancel my reservation. The woman I spoke to told me the manager would call me the next day - but he/she never did. I followed up with an email to the hotel - no reply. Very... More 

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Claremont
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 4, 2015

Spent 1 night here. Get what you paid for. Very dated. But very clean. Shuttle was easy! And Dana was great! Plenty of restaurants right down the road. Over I can't complain. But I may try to take a step up next trip.

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