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SpringHill Suites Hartford Airport/Windsor Locks

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225 Ella Grasso Turnpike, Windsor Locks, CT 06096
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SpringHill Suites Hartford Airport/Windsor Locks
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SpringHill Suites Hartford Airport/Windsor Locks
SpringHill Suites Hartford Airport/Windsor Locks
SpringHill Suites Hartford Airport/Windsor Locks
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183 reviews from our community

Traveler rating
    65
    75
    25
    12
    6
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61
27
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55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Palm Harbor, Florida
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent two nights in this hotel on business travel. It's very close to Hartford airport and the highway making it a good base of operations. The staff is very friendly and accommodating - they seem to care about what they do and work very hard. I was really impressed by them. The room just seemed average and the big... More 

Was this review helpful? Yes
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

It’s great to hear that you enjoyed our hotel and the service you received during your stay. I will share your comments about the desk glass to our Engineering team to ensure everything is working properly in our guestrooms. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again! More 

Top Contributor
104 reviews 104 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

You can't get much closer without staying at the Airport. Nicely updated rooms with plenty of room. There is since, small pool on the premises. Breakfast is always good here. We had grandkids along who loved this hotel. Bathrooms have shower and toilet separated which is convenient for families.

Was this review helpful? Yes
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you very much for your feedback. We are very happy that our hotel and our location worked well for you. We hope to see you in the future when your travels bring you back to the Windsor Locks area. More 

Miami, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed February 14, 2015 via mobile

The staff is always pleasant and helpful. The rooms are clean. The shuttle from the airport is fast and convenient. Breakfast is varied and the coffee is good. I have stayed here by myself and with kids and the staff is flexible and go out of their way to make the stay enjoyable. This Marriot is one of my favorites... More 

Was this review helpful? Yes
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you very much for your review. We really appreciate hearing from our guests. We are so happy that your enjoyed your stay and that our staff always makes your stay enjoyable. We look forward to seeing you again when you plans bring you back to the Windsor Locks area. More 

West Haven, Connecticut
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed February 11, 2015

Made reservations here the night of the Super Bowl and turned out to be a great call. Staff was very friendly upon arriving and we were in our room within minutes. Room was very spacious and a big fan of the separate sitting room. We took the free shuttle over to Bobby V's for the game. Despite the miserable weather,... More 

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Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you very much for sharing your recent experience. We are thrilled that you enjoyed your stay and the super bowl. We ar happy that you feel we are the best hotel at the airport. I will be happy to share your feedback with the entire staff and we look forward to seeing you again real soon. More 

Washington, DC
Top Contributor
112 reviews 112 reviews
102 hotel reviews
138 helpful votes 138 helpful votes
3 of 5 stars Reviewed January 25, 2015

An apparently new or newly renovated Springhill Suites. Rooms are good size, although not true suites (i.e. no separate rooms), but a work area is separated from the bed area by partial wall. Has a refrigerator and microwave. A nice feature – has separate enclosures for the shower, sink and toilet which is very helpful if there are multiple persons... More 

Was this review helpful? Yes 1
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you very much for your feedback. We are thrilled that our hotel met your expectations and look forward to having you stay with us in the future. More 

Greenfield, Massachusetts
Top Contributor
111 reviews 111 reviews
19 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed January 7, 2015

With a winter storm approaching we decided to book a room, convenient to Bradley International Airport, so that we could catch an early morning flight the following day. Check in was smooth, efficient, and complete. Our room was spacious, well designed and comfortable. We had a King with a sofa-bed for our youngest son. Nearby dining was excellent. Room conditions... More 

Was this review helpful? Yes
Heather M, Front Office Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for taking the time to write about your stay. We are very happy that you enjoyed your night with us. Our staff work to the best of their ability every day to ensure each guest is comfortable and feels at home. We are glad to see you had time to enjoy our complimentary breakfast and hope to see... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2014

Other reviews are correct that the interior decor is a bit dated. Like 1992 style. But the room we stayed in was both very comfortable and very clean, which is all we ever care about. Because it was a suite style, the bathroom is split into separate bathroom units, with one unit having a sink and toilet and the other... More 

Was this review helpful? Yes 1
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you very much for commenting on your recent stay. We are very lucky to have Sherry as she is a huge asset to our hotel. I will be happy to pass on your kind words to Sherry and I am sure she will be waiting for your next stay in Windsor Locks. More 

Syracuse, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 16, 2014

I reserved two rooms for an early September weekend, when we were celebrating a family event. Fortunately, we were too busy to have to spend much time in our rooms, which were tired, in need of renovations and/or repair, and not as clean as I expect a Marriott to be. I had stayed here two years previously and was favorably... More 

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Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for taking the time to share your experience about your stay in early September. Our goal is to ensure all of our guests have an enjoyable stay. It seems as though we did not meet your expectations and we value your feedback. We hope you will give us another opportunity to have you as a guest in the... More 

San Tan Valley, Arizona
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 9, 2014

If you are looking for a quick, overnight stay, this hotel will do for you. The decor is unusual, taken straight out of the 60s, and the room I stayed in was dirty and poorly maintained, and the floors are poorly made since I could hear the people upstairs, but the price was decent, and the breakfast is good, so... More 

Was this review helpful? Yes
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for sharing your experience. We are sorry our decor did not meet your expectations. We are very happy that our staff made your stay enjoyable. More 

Coral Gables, Florida
Top Contributor
320 reviews 320 reviews
76 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed November 5, 2014

I do love the Springhill Suites by Marriott. You get a feel if being in a boutique hotel in south beach, Florida. Very nice breakfast area, gym, pool. The rooms are big, and very comfortable. The shower and bathrooms are in 2 different small rooms. Very comfortable. The rooms are very clean. The beds are very comfortable. You do have... More 

Was this review helpful? Yes 2
Heather M, Front Office Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for taking the time to write this survey, we appreciate any and all feedback and always strive to improve on our service. We are so glad that you had a wonderful stay and will happily pass on your very kind comments regarding our exceptional team. They will be overjoyed to hear that they provided you with the kind... More 

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