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All 14 Windsor Locks hotels

SpringHill Suites Hartford Airport/Windsor Locks

3.0 of 5 Hotel   |   225 Ella Grasso Turnpike, Windsor Locks, CT 06096
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Ranked #6 of 14 Hotels in Windsor Locks
A recent review
5 of 5 stars reviewed 5 days ago
Warrior_E
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176 reviews from our community

Traveler rating
    63
    72
    23
    12
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 5 days ago NEW

Other reviews are correct that the interior decor is a bit dated. Like 1992 style. But the room we stayed in was both very comfortable and very clean, which is all we ever care about. Because it was a suite style, the bathroom is split into separate bathroom units, with one unit having a sink and toilet and the other... More 

Was this review helpful? Yes
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you very much for commenting on your recent stay. We are very lucky to have Sherry as she is a huge asset to our hotel. I will be happy to pass on your kind words to Sherry and I am sure she will be waiting for your next stay in Windsor Locks. More 

Syracuse, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I reserved two rooms for an early September weekend, when we were celebrating a family event. Fortunately, we were too busy to have to spend much time in our rooms, which were tired, in need of renovations and/or repair, and not as clean as I expect a Marriott to be. I had stayed here two years previously and was favorably... More 

Was this review helpful? Yes
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for taking the time to share your experience about your stay in early September. Our goal is to ensure all of our guests have an enjoyable stay. It seems as though we did not meet your expectations and we value your feedback. We hope you will give us another opportunity to have you as a guest in the... More 

San Tan Valley, Arizona
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 9, 2014

If you are looking for a quick, overnight stay, this hotel will do for you. The decor is unusual, taken straight out of the 60s, and the room I stayed in was dirty and poorly maintained, and the floors are poorly made since I could hear the people upstairs, but the price was decent, and the breakfast is good, so... More 

Was this review helpful? Yes
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for sharing your experience. We are sorry our decor did not meet your expectations. We are very happy that our staff made your stay enjoyable. More 

Coral Gables, Florida
Top Contributor
263 reviews 263 reviews
60 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed November 5, 2014

I do love the Springhill Suites by Marriott. You get a feel if being in a boutique hotel in south beach, Florida. Very nice breakfast area, gym, pool. The rooms are big, and very comfortable. The shower and bathrooms are in 2 different small rooms. Very comfortable. The rooms are very clean. The beds are very comfortable. You do have... More 

Was this review helpful? Yes 1
Heather M, Front Office Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for taking the time to write this survey, we appreciate any and all feedback and always strive to improve on our service. We are so glad that you had a wonderful stay and will happily pass on your very kind comments regarding our exceptional team. They will be overjoyed to hear that they provided you with the kind... More 

Swampscott, MA
1 review
4 of 5 stars Reviewed November 2, 2014

We were in town to see Fleetwood Mac at the Hartford XL Center. We have stayed in various SpringHill Suites and have never been disappointed. The facility was convenient, quiet and spotless...the staff was attentive and friendly...the room was spacious and comfortable...the breakfast was more than adequate...the free internet in the lobby was great for a last minute e-mail check.... More 

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Was this review helpful? Yes
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for sharing your recent stay. We are happy that our hotel set your needs and your enjoyed your stay. We hope you will stay with us when you travel brings you back to the Windsor Locks area. More 

northeast
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed October 31, 2014

Again, stayed here for an early flight out of Bradley Airport. I find that the service and attention to the customer here is better than the more upscale Renaissance properties I stay at. No hassle check-in. Always in my room within 5 minutes from walking in the door. Check-out is even quicker! As always, my 4 Am shuttle ready and... More 

Was this review helpful? Yes 1
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

We appreciate you taking the time to share your experiences from your stays at our hotel. We are so happy that we have your stays so enjoyable. Our goal is to keep all of our customers happy and coming back! We look forward to your next vist. More 

Amesbury, Massachusetts
1 review
4 of 5 stars Reviewed October 27, 2014

This hotel was easy to get to. It was comfortable and clean. You can hear planes when they are in the area and you can hear people in the hallway. The only compliant I have was that the caddy that holds the sugar and creamers for breakfast time was dirty and not stocked well. The trash was overfull during breakfast... More 

Was this review helpful? Yes
Heather M, Front Office Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for taking the time to review our hotel, it is always appreciated. I am glad you found the hotel easy to get to and that your stay was comfortable, as we pride ourselves with ensuring each guest has a great visit. I have ensured that your comments were passed on to the staff to make any adjustments nexessary,... More 

New Haven, Connecticut
Top Contributor
259 reviews 259 reviews
32 hotel reviews
104 helpful votes 104 helpful votes
2 of 5 stars Reviewed October 19, 2014

This has always been a convenient place to stay when we had an early flight. Unfortunately, we won't be staying at this Marriott any longer. It was so noisy that sleep was impossible. It is usually a good choice for a quiet night. Wrong...The room above us was noisy until 4AM. They were moving baggage across the floor and banging... More 

Was this review helpful? Yes
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for sharing your recent stay. We strive for all of our guests to have an enjoyable stay. We apologize for the noise you experienced during your stay. We hope you will give us another try in the future. More 

medford
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 16, 2014

Very disappointed with this hotel, Pool was dirty and very small. Sylvia at the front desk was very rude hung up the phone on me after I asked her what time breakfast was at, as though she couldn't be bothered. One of the pillows had a stain on it. Very disturbing. Shower was also filthy. Gave them a chance to... More 

Was this review helpful? Yes
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for taking the time to share your experience. We strive for all of our guests to have an enjoyable stay. We are sorry that we have fallen short with your stay. We hope that you will give us another opportunity when you are back in the Windsor Locks area. More 

Sydney, Australia
Contributor
19 reviews 19 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 16, 2014 via mobile

Just slept here for a few hours before a flight. Simple clean and comfortable. The staff were the stand out with arranging a shuttle from the car rental place in the evening and to the airport in the morning.

Was this review helpful? Yes
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for sharing your recent stay with us. Our staff works very hard to help all guests out so they can have an enjoyable stay. We hope you will think of us again when you are in the Windsor Locks area. More 

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Additional Information about SpringHill Suites Hartford Airport/Windsor Locks

Address: 225 Ella Grasso Turnpike, Windsor Locks, CT 06096
Location: United States > Connecticut > Windsor Locks
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Hartford Airport/Windsor Locks 3*
Number of rooms: 119
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Also Known As:
Springhill Suites Hartford Airport/Windsor Locks Hotel Windsor Locks
Springhill Suites Windsor Locks
Hotel Style:
#4 Business Hotel in Windsor Locks

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