We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SpringHill Suites Hartford Airport/Windsor Locks

Hotel website
Hotel deals
Hotel packages
225 Ella Grasso Turnpike, Windsor Locks, CT 06096
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
SpringHill Suites Hartford Airport/Windsor Locks
Professional photos View all
Browse nearby
SpringHill Suites Hartford Airport/Windsor Locks
SpringHill Suites Hartford Airport/Windsor Locks
SpringHill Suites Hartford Airport/Windsor Locks
Add Photo Write a Review

192 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    69
    76
    27
    13
    7
See reviews for
63
30
21
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (192)
  • Mar-May only
    (50)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (36)
All months
New Britain, Connecticut
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A large group stayed at this hotel for a wedding. The staff at this hotel were very attentive, polite, and friendly. All public areas, including the breakfast area was clean, neat, and constantly stocked. The rooms are large with updated decor. The bathroom was very clean. I was very surprised how sound proof this hotel was. There are four floors... More 

Was this review helpful? Yes
Topeka, Kansas
Level Contributor
237 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The first time I stayed here the carpet was wet. 2nd time the shuttle forgot me. Then after talking to mgmt things have gotten up to the standard that one clefts in a Springhill by Marriott. The staff are all super. My room was fine and clean. Will keep using this hotel

Was this review helpful? Yes
Heather M, Front Office Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for taking the time to write this review, we certainly appreciate any and all comments in order to keep striving to do our best. We are glad that you enjoy staying with us and look forward to seeing you again soon! More 

Hayward, California
Level Contributor
287 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As you walk into the hotel, your eyes gravitate towards the soft greens and blues in the Lobby. If you are just arriving and have had a long flight, these colors will sooth your cares away. The hotel is located: 10 minutes from Hartford Airport (BDL) on the Complimentary Airport Shuttle. Dollar rental and Valero are both 5 minutes away.... More 

Was this review helpful? Yes
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for sharing your recent experience. You detailed the lobby and room coloring so well. We look forward to having you back again when you are in the Windsor Locks area. More 

Woodstock, Connecticut
1 review
1 of 5 stars Reviewed 4 weeks ago

After having been on the road for 21 hours, including 3 flights, multiple missed connections, forced plane changes, large flight-disruptive storm systems, and US Airways/American Airlines mechanical problems, I pulled into SpringHill Suites by Marriott in Windsor Locks at 4:00 AM, exhausted and without a reservation. I was in no condition to even attempt the 75 minute drive home from... More 

Was this review helpful? Yes 1
Heather M, Front Office Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for taking the time to write this review. While I am glad you found our front desk staff friendly and sympathetic to your needs, I was so sincerely sorry to hear about the issue you had while you were a guest of our hotel. We have fallen short of our goal for exceptional customer service during your stay,... More 

Fort Myers, Florida
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 weeks ago

The girl at the front desk was rude. While I was checking in a young man walked up to the counter and the girl decided he was more important than the old person checking in. So she just walked away from me without excusing herself. Just left me standing there. Next we could not get the room door open. For... More 

Was this review helpful? Yes 1
Heather M, Front Office Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for taking the time to write this review. I am so sorry your stay with us was not what you expected. I know there had been a reduction on rate for your inconveniences, but I want to sincerely apologize on behalf of the team for failing to acheive our usual high standards. I hope you will give us... More 

Lehi, Utah
Level Contributor
105 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed May 28, 2015

The staff at this property are so kind and helpful. They made great recommendations to us for eating, and even finding a grocery store. The rooms are in need of update. The shower had dried caulking/glue under the door--at first I thought it was mold. The door leaked all over the bathmat, and the lighting was not very bright in... More 

Was this review helpful? Yes
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

It’s great to hear that you enjoyed our hotel and the service you received during your stay. I will share your comments with our Engineering team to ensure everything is working properly in our guestrooms. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015

Ever left an item in your room and didn't realize it until you were at the airport about to board your flight home? As a weekly business traveler it happens several times of year and usually I consider the item lost, even after calling the hotel back to check the room. Typically the item mysteriously can't be found by hotel... More 

Was this review helpful? Yes
Heather M, Front Office Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you so much for your kind words regarding your stay with us. We all work hard to ensure that our guests are happy and that does include after teir stay especially with lost belongings! We cannot wait to see you again! More 

Ottawa, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 25, 2015

Our sports teams consisting of over eighty people spent two nights at SpringHill Suites. The staff was very helpful and considerate. The rooms met our needs perfectly; especially the separate bathroom units for the shower and sink, and toilet and sink as we had four players per room. We also appreciated that the hotel was able to group the team... More 

Was this review helpful? Yes
Heather M, Front Office Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you so much for taking the time to write this review. I have to say the staff and I thoroughly enjoyed having such a great group of kids and parents staying with us. We are looking forward to you all staying with us again the next time you are in the area! More 

Palm Harbor, Florida
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed April 11, 2015

I spent two nights in this hotel on business travel. It's very close to Hartford airport and the highway making it a good base of operations. The staff is very friendly and accommodating - they seem to care about what they do and work very hard. I was really impressed by them. The room just seemed average and the big... More 

Was this review helpful? Yes 1
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

It’s great to hear that you enjoyed our hotel and the service you received during your stay. I will share your comments about the desk glass to our Engineering team to ensure everything is working properly in our guestrooms. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again! More 

Level Contributor
109 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed March 21, 2015

You can't get much closer without staying at the Airport. Nicely updated rooms with plenty of room. There is since, small pool on the premises. Breakfast is always good here. We had grandkids along who loved this hotel. Bathrooms have shower and toilet separated which is convenient for families.

Was this review helpful? Yes
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you very much for your feedback. We are very happy that our hotel and our location worked well for you. We hope to see you in the future when your travels bring you back to the Windsor Locks area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (4)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Pool/beach area (2)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (4)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay