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SpringHill Suites Hartford Airport/Windsor Locks

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225 Ella Grasso Turnpike, Windsor Locks, CT 06096
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SpringHill Suites Hartford Airport\/Windsor Locks
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215 Reviews from our TripAdvisor Community

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Santa Fe, New Mexico
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

Granted the hotel is by Bradley Airport- no views, but generally nice (in a HOJO blue and orange way) and it has gotten good reviews- clean and efficient. Problems- online pricing $119, decided to check in without using booking.com or Kayak etc. because I have been told that you can get a better price in person or booking directly by... More 

Helpful?
Thank SFAnnieO
Heather M, Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for taking the time to write this review. We always take our reviews seriously and we will certainly take your criticism on board and use it positively. I am sorry your stay was not as positive as we would like it to be and do hope you give us another chance at some point in the future. More 

Bristol, Rhode Island
Level Contributor
91 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It's a typical Marriott property, meaning it's clean, well appointed and well kept up. The room is large and spacious and a suite in style with a living room area with couch, chair and work area. There's a mini fridge and microwave along with the usual coffee maker. One unusual feature is the double bathrooms. One contains the shower and... More 

Helpful?
Thank Michael O
Heather M, Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for taking the time to write this review. I am so glad you enjoyed your stay with us and look forward to seeing you again soon! More 

Orange, California
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff was very friendly at check in an explained all amenities. Arranging a 4:30 am pick up was easy-peasy. Room was comfortable, and had everything I needed. The yummy chocolate chip cookie was a nice surprise, and mints for the next days flight were good.

Helpful?
Thank puravida74
Heather M, Front Office Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

I am so glad you had a wonderful visit. We hope you come to see us again the next tim you are in the area! More 

Minneapolis, Minnesota
Level Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed January 6, 2016

Needing a place to stay overnight due to flight schedules, this hotel more than satisfied our needs. Shuttle service was on top of things and even helped with local transfers to restaurants and car rentals. Rooms are large, clean, modern and well equipped and the beds and bedding all great. Breakfast was decent. The entire staff was friendly and helpful.

Helpful?
Thank Deb B
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you very much for sharing your wonderful experience. Yes, our hotel does work out very well when you are flying. We look forward to seeing you again when you travels bring you back to the Windsor Locks area. More 

New Haven, Connecticut
Level Contributor
74 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 3, 2016

Great hotel, with modern touches. Located across the street from Bradley International Airport. Friendly staff, secure. Rooms are modern and clean with nice colors, living room area, desk and computer area, nice bathroom with separate toilet rooms. Comfortable beds and pretty décor. Quiet location even though located near the airport. Dunkin Donuts next door.

Helpful?
Thank Italiangirl826
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you very much for taking the time to share your recent stay. We are thrilled that you enjoyed our hotel and our hotel made your stay most enjoyable. We look forward to seeing you again when you travels bring you back to the Windsor Locks area. More 

Lindsay, California
Level Contributor
135 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed December 13, 2015

We like to stay in the Sheraton at the Hartford airport (Bradley International) when we fly to New England to visit family. The Springhill Suites was cheaper and was close enough to where the family lives, so we spent 3 nights there, and spent the last night at the Sheraton, which is literally connected to the terminals, so it is... More 

Helpful?
Thank KathrynLHall
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for your positive feedback about your recent stay. We are happy that our hotel location and amenities made your stay enjoyable. We hope you will consider using us again when you are back in the Windsor Locks area. More 

Milford, Connecticut
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
1 of 5 stars Reviewed December 13, 2015

I have to give this a bad review. The hotel itself has a nice design, which is why I chose it. The bathroom had hairs in sink, toothbrush spittle on mirrors. Mattress was horrible. old, and sheets were thin and popped off the mattress. The heating could not be changed, so we slept in 73º heat. We only had a... More 

Helpful?
Thank cmfairygodmother
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for sharing your experience. We are disappointed to hear that you did not have a great experience. Cleanliness is a key to us. I am sorry that you felt the room was not clean and that the heat was not working correctly. Your comments have been shared with the appropriate teams to ensure these issues do not have... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 1, 2015 via mobile

I am disappointed in the service and room cleanliness going down hill from when I first came here. I seem to keep getting rooms where the beets are not changed on the beds. And there is always leaking showers that flood the floor and the computers for guest are way outdated and won't even do what you need . After... More 

Helpful?
Thank Joy T
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

I want to thank you for staying with us. Cleanliness is a key priority for our hotel and I am very sorry that your room fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. I hope you’ll consider us next time your travels bring... More 

Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed November 17, 2015 via mobile

Everything was sublime. Huge seemingly new bed linens/ towels. The room came stocked with all necessary amenities. Very new looking property. Was very enjoyable and we will definitely be back again soon.

Helpful?
Thank Ace O
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

We are thrilled that you had a very enjoyable stay. We take great pride in delivering excellent service. We look forward to seeing you again when you plans bring you back to the Windsor Locks area. More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 8, 2015 via mobile

Overall great stay. Hotel was clean and staff accommodating. Bed was one of the more comfortable ones that we have had. Breakfast had lots of choices including eggs, a meat selection, make your own waffles and Continental breakfast type items. Only thing that was disappointing was that there was no outside space to sit outside. Would recommend.

Helpful?
Thank Psuskiba
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for sharing your experience. We are thrilled that you enjoyed the hotel and that our staff made your stay memorable. We look forward to seeing you when you plans bring you back to the Windsor Locks area. More 

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