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Residence Inn Hartford / Windsor

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100 Dunfey Lane, I-91 at Bloomfield Ave, Windsor, CT 06095
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Residence Inn Hartford / Windsor
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Residence Inn Hartford / Windsor
Residence Inn Hartford / Windsor
Residence Inn Hartford / Windsor
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85 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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United States
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 6, 2015

In June 2015 we stayed two nights at one room King type room in this beautiful facility. We got a wonderful full kitchen and a fireplace. The bed is top notch with just the right firmness,but footsteps of my upstair neighbor can be heard. I love the various useful services such as groceries assistance and a nice shuttle car for... More 

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Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 31, 2015

The Inn had typical Residence Inn facilities, a courteous and helpful staff, but it could use a makeover. Although rooms and facilities were clean and perfectly adequate, they were showing their age. All in all, a satisfactory and convenient place to stay for a weekend foray to Hartford.

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Coronado, CA
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 26, 2015

I am a Marriott Rewards member and typically stay at Residence Inn's. I like the consistency that they provide and I like the breakfast and also the residential feel. Most of the Residence Inn's these days have been refurbished and are very nice. This Residence Inn has a very "tired" feel and was not up to par with the typical... More 

Was this review helpful? Yes 1
Hartford, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 20, 2015

I was staying at this Residence Inn to be closer to a testing center for a professional certification which I needed to arrive at 7 AM the next morning, so my stay was purely for convenience. When I had checked into the hotel around 4:00 PM, the room that I was given was clean, but still in the process of... More 

Was this review helpful? Yes 1
Nicole K, General Manager at Residence Inn Hartford / Windsor, responded to this review

Thank you very much for your comments. I can understand how inconvenient that must have been to have to change rooms especially have already experienced 2 issues in the room itself. I am so sorry that was your first impression of us and that you were not immediately able to relax. We appreciate the feedback you've given us as it... More 

Wolfeboro, New Hampshire
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 15, 2015

The Residence Inn was immaculate and well furnished, with a full kitchen (although I was only staying one night, that would have been a great feature for a longer stay). Breakfast was served in the main building. Definitely a nicely appointed and maintained room, but the layout of the property is unusual; it is a series of buildings arranged in... More 

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Nicole K, General Manager at Residence Inn Hartford / Windsor, responded to this review

Hi! Thank you thank you thank you! For all of your kind words and great feedback. We are happy that you enjoyed your stay. Residence Inns have a lot of history- more than 30 years of it! Over the years, Marriott has changed the layout of the hotels- we call them Generations. We are a generation 1 Residence Inn- a... More 

Bryan, Ohio
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 10, 2015

I have personally been a Marriott Rewards member for well over ten years now, so you will be hard put to actually find a negetive remark about the hotels from me. If there is something I will say it, but with positive comments mixed in. This branch deserves praises though more than anything. When we first got to the room... More 

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Nicole K, General Manager at Residence Inn Hartford / Windsor, responded to this review

Theresa, Thank yo SO MUCH for all of your feedback both verbal and written. There are certain suggestions that you provided that we've already implemented. Unfortunately, Brand Standard prevents us from implementing others such as a Keurig Machine in the lobby or rooms as the brand does dictate the type of coffee we provide. It was truly a pleasure to... More 

Murrells Inlet, South Carolina
Level Contributor
249 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed March 11, 2015

Great location, parking is a little tight in the winter with piles of snow, but manageable. The rooms are good sized, clean and well maintained. Breakfast, happy hour and dinner hors d'oeuvres included in the rate. I had a 2nd floor loft room with fireplace as well. Only issue was with maid service that seemed to ration the towels and... More 

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Nicole S, General Manager at Residence Inn Hartford / Windsor, responded to this review

Hello! Thank you for your feedback! We appreciate both the compliments and constructive criticism. I have forwarded your comments on to our Executive Housekeeper so that we may better monitor the housekeeping staff in regards to towel replenishment. We are happy to hear you enjoyed our location and our local flavor of Union Station! We hope to see you again!... More 

Storrs, Connecticut
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 1, 2015

Stayed here with some friends. The pictures online definitely were not well represented in person. The place is incredibly dated and really small. The breakfast room was incredibly tiny and they constantly ran out of food. Only stay there if you absolutely need it.

Was this review helpful? Yes 3
Nicole S, General Manager at Residence Inn Hartford / Windsor, responded to this review

Thank you so much for taking the time to leave your comments on TripAdvisor. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. More 

Killingworth, Connecticut
Level Contributor
103 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed February 19, 2015

So the start of this - I am a platinum member and was staying for a night and got upgraded to a room with a loft.. So I will say that my stay was exceptional to start. The "penthouse" has a king bed and separate bathroom in the loft. A pull down bed and 4 seat dining area with a... More 

Was this review helpful? Yes 2
Nicole S, General Manager at Residence Inn Hartford / Windsor, responded to this review

Hi! Thank you so much for your kind words and warm response about your stay with us in Windsor! It warms our hearts to know that you had such a wonderful experience as that is truly what we are striving for. We love having guests like yourself and we value your loyalty to all of our Marriott Brands! More 

Montreal, Canada
Level Contributor
104 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed January 25, 2015 via mobile

Room was clean. Bed was comfortable. Bathroom was ok. But the paint is old, the carpet seems worn, door didn't lock easily and a few other minor squabbles. Seems like it has not been fully maintained.

Was this review helpful? Yes 2
Nicole S, General Manager at Residence Inn Hartford / Windsor, responded to this review

Thank you very much for leaving your feedback. We completely understand your frustrations with your stay. With a new management staff, we are working around the clock to improve the overall look and function of our hotel. We've already done so much but we know we have a way to go still. We appreciate you letting us know exactly what... More 

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