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Residence Inn Hartford / Windsor

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100 Dunfey Lane, I-91 at Bloomfield Ave, Windsor, CT 06095
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Residence Inn Hartford / Windsor
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Residence Inn Hartford / Windsor
Residence Inn Hartford / Windsor
Residence Inn Hartford / Windsor
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79 reviews from our community

Traveler rating
    25
    23
    18
    9
    4
See reviews for
19
10
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40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Murrells Inlet, South Carolina
Top Contributor
205 reviews 205 reviews
11 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great location, parking is a little tight in the winter with piles of snow, but manageable. The rooms are good sized, clean and well maintained. Breakfast, happy hour and dinner hors d'oeuvres included in the rate. I had a 2nd floor loft room with fireplace as well. Only issue was with maid service that seemed to ration the towels and... More 

Was this review helpful? Yes
Nicole S, General Manager at Residence Inn Hartford / Windsor, responded to this review

Hello! Thank you for your feedback! We appreciate both the compliments and constructive criticism. I have forwarded your comments on to our Executive Housekeeper so that we may better monitor the housekeeping staff in regards to towel replenishment. We are happy to hear you enjoyed our location and our local flavor of Union Station! We hope to see you again!... More 

Storrs, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here with some friends. The pictures online definitely were not well represented in person. The place is incredibly dated and really small. The breakfast room was incredibly tiny and they constantly ran out of food. Only stay there if you absolutely need it.

Was this review helpful? Yes 2
Nicole S, General Manager at Residence Inn Hartford / Windsor, responded to this review

Thank you so much for taking the time to leave your comments on TripAdvisor. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. More 

Killingworth, Connecticut
Top Contributor
78 reviews 78 reviews
32 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 19, 2015

So the start of this - I am a platinum member and was staying for a night and got upgraded to a room with a loft.. So I will say that my stay was exceptional to start. The "penthouse" has a king bed and separate bathroom in the loft. A pull down bed and 4 seat dining area with a... More 

Was this review helpful? Yes 1
Nicole S, General Manager at Residence Inn Hartford / Windsor, responded to this review

Hi! Thank you so much for your kind words and warm response about your stay with us in Windsor! It warms our hearts to know that you had such a wonderful experience as that is truly what we are striving for. We love having guests like yourself and we value your loyalty to all of our Marriott Brands! More 

Montreal, Canada
Top Contributor
90 reviews 90 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed January 25, 2015 via mobile

Room was clean. Bed was comfortable. Bathroom was ok. But the paint is old, the carpet seems worn, door didn't lock easily and a few other minor squabbles. Seems like it has not been fully maintained.

Was this review helpful? Yes 1
Nicole S, General Manager at Residence Inn Hartford / Windsor, responded to this review

Thank you very much for leaving your feedback. We completely understand your frustrations with your stay. With a new management staff, we are working around the clock to improve the overall look and function of our hotel. We've already done so much but we know we have a way to go still. We appreciate you letting us know exactly what... More 

Travelers are raving about these Windsor hotels

Windermere, Florida
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 18, 2015

Nothing bad at all to say about this hotel. The location and easy access to highways is ideal for any business traveler. The hotel was comfortable and had all the amenities a business traveler needs. Only downside of this hotel is that there's no breakfast but that's the nature of the residents inn

Was this review helpful? Yes
Nicole S, General Manager at Residence Inn Hartford / Windsor, responded to this review

Thank you for the excellent review! We are beyond pleased to know that you enjoyed your time with us. We hope that you can continue to come back and make indredible memories at your home away from home! Thank you again! More 

Pawtucket, Rhode Island
Top Contributor
150 reviews 150 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 26, 2014

The rooms here are spacious enough. Some have pet odors but I brought a dog myself. I did complain about urine stains because I didn't want my dog to be blamed; custodians came right away and treated the stains for me. The food is just OK, but the service is tremendous any hour of the day or night. I did... More 

Was this review helpful? Yes
Nicole S, General Manager at Residence Inn Hartford / Windsor, responded to this review

Thank you so much for staying with us and leaving your feedback for us and other guests to see! We are so happy that you enjoyed your stay and the service while with us in Windsor, CT. I have expressed your concerns to our housekeeping department to ensure that we remain consistent with our program to treat our rooms that... More 

philadelphia area
Top Contributor
281 reviews 281 reviews
52 hotel reviews
249 helpful votes 249 helpful votes
3 of 5 stars Reviewed December 1, 2014

This appears to be an apartment complex that has been converted to a hotel. For us, it worked well because my kids loved the lofted room and we loved having 3 beds in one room...which is why we usually stay at Residence Inns. Our bed was REALLY firm. I don't know what my sleep number is or anything but I... More 

Was this review helpful? Yes
Nicole S, General Manager at Residence Inn Hartford / Windsor, responded to this review

Thank you so much for taking the time to leave your comments on TripAdvisor. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to improve our service to deliver an exceptional experience for all of our... More 

Long Island, New York
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 7, 2014

I have stayed at this property numerous times. It is a bit hard to find, and doesn't have much in the way of upscale hotel amenities; But for a few night stay with the family, its fine. The offer a continental breakfast every morning which is nice. It has very limited seating and has became a free-for-all on a few... More 

Was this review helpful? Yes
Nicole S, General Manager at Residence Inn Hartford / Windsor, responded to this review

Thank you for taking the time to evaluate our hotel and share your experience. We are so appreciative that you chose to stay with us. We are undergoing a few projects that should be finished by spring season that will truly help improve the overall look of our hotel and allow you to enjoy your experience that much more. Since... More 

New Jersey
Top Contributor
71 reviews 71 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 26, 2014

Nice place to stay for a quick trip. We stayed in a two bedroom loft style room. Everything in the room was clean and well maintained. Nice layout to the complex. A pool in the summer and a basketball court. vu Looks like an upscale apartment area. Free breakfast was served Sunday morning. standard fare but good for a free... More 

Was this review helpful? Yes
Nicole S, Manager at Residence Inn Hartford / Windsor, responded to this review

Lexycal, Thank you for taking the time to share your feedback about your stay and our property. Based on your score we still have room for improvement and I would be interested in duscussing with you what we could have done better to earn a 5-star rating in your eyes. If you would like to contact me about your stay... More 

Palm Beach, Florida
Top Contributor
58 reviews 58 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 22, 2014

This Marriott property is showing its age. It is somewhat difficult to find (very small road signage) and is tucked away in a wooded area off the highway near several corporate office parks. We spent two nights here with family recently and were surprised at the amount of maintenance work being done (lots of yellow tape for sidewalks under repair).... More 

Was this review helpful? Yes
Nicole S, General Manager at Residence Inn Hartford / Windsor, responded to this review

Good afternoon! Thank you so much for your review of our property. We are undergoing some construction to better our overall look and experience for our guests. We can understand how it can be somewhat of an inconvenience but are trying to put the ephasis on excitement as our property needs the updates! We hope that you return soon to... More 

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