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Residence Inn Hartford / Windsor

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100 Dunfey Lane, I-91 at Bloomfield Ave, Windsor, CT 06095
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Residence Inn Hartford / Windsor
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Residence Inn Hartford / Windsor
Residence Inn Hartford / Windsor
Residence Inn Hartford / Windsor
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83 reviews from our community

Traveler rating
    26
    25
    19
    9
    4
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11
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42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New England
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We are Marriott reward members and we were treated like royalty. Peter Iljazi, the Front Office Manager greeted us as we walked in and made us feel right at home. This was our first overnight visit to Hartford and it won't be our last because of how well we were treated. The location was great. We visited the Wadsworth Anthneum... More 

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Hartford, Connecticut
1 review
3 of 5 stars Reviewed 4 weeks ago

I was staying at this Residence Inn to be closer to a testing center for a professional certification which I needed to arrive at 7 AM the next morning, so my stay was purely for convenience. When I had checked into the hotel around 4:00 PM, the room that I was given was clean, but still in the process of... More 

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Wolfeboro, New Hampshire
Top Contributor
68 reviews 68 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 15, 2015

The Residence Inn was immaculate and well furnished, with a full kitchen (although I was only staying one night, that would have been a great feature for a longer stay). Breakfast was served in the main building. Definitely a nicely appointed and maintained room, but the layout of the property is unusual; it is a series of buildings arranged in... More 

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Nicole K, General Manager at Residence Inn Hartford / Windsor, responded to this review

Hi! Thank you thank you thank you! For all of your kind words and great feedback. We are happy that you enjoyed your stay. Residence Inns have a lot of history- more than 30 years of it! Over the years, Marriott has changed the layout of the hotels- we call them Generations. We are a generation 1 Residence Inn- a... More 

Bryan, Ohio
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 10, 2015

I have personally been a Marriott Rewards member for well over ten years now, so you will be hard put to actually find a negetive remark about the hotels from me. If there is something I will say it, but with positive comments mixed in. This branch deserves praises though more than anything. When we first got to the room... More 

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Nicole K, General Manager at Residence Inn Hartford / Windsor, responded to this review

Theresa, Thank yo SO MUCH for all of your feedback both verbal and written. There are certain suggestions that you provided that we've already implemented. Unfortunately, Brand Standard prevents us from implementing others such as a Keurig Machine in the lobby or rooms as the brand does dictate the type of coffee we provide. It was truly a pleasure to... More 

Murrells Inlet, South Carolina
Top Contributor
230 reviews 230 reviews
14 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed March 11, 2015

Great location, parking is a little tight in the winter with piles of snow, but manageable. The rooms are good sized, clean and well maintained. Breakfast, happy hour and dinner hors d'oeuvres included in the rate. I had a 2nd floor loft room with fireplace as well. Only issue was with maid service that seemed to ration the towels and... More 

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Nicole S, General Manager at Residence Inn Hartford / Windsor, responded to this review

Hello! Thank you for your feedback! We appreciate both the compliments and constructive criticism. I have forwarded your comments on to our Executive Housekeeper so that we may better monitor the housekeeping staff in regards to towel replenishment. We are happy to hear you enjoyed our location and our local flavor of Union Station! We hope to see you again!... More 

Storrs, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 1, 2015

Stayed here with some friends. The pictures online definitely were not well represented in person. The place is incredibly dated and really small. The breakfast room was incredibly tiny and they constantly ran out of food. Only stay there if you absolutely need it.

Was this review helpful? Yes 2
Nicole S, General Manager at Residence Inn Hartford / Windsor, responded to this review

Thank you so much for taking the time to leave your comments on TripAdvisor. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. More 

Killingworth, Connecticut
Top Contributor
88 reviews 88 reviews
36 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 19, 2015

So the start of this - I am a platinum member and was staying for a night and got upgraded to a room with a loft.. So I will say that my stay was exceptional to start. The "penthouse" has a king bed and separate bathroom in the loft. A pull down bed and 4 seat dining area with a... More 

Was this review helpful? Yes 1
Nicole S, General Manager at Residence Inn Hartford / Windsor, responded to this review

Hi! Thank you so much for your kind words and warm response about your stay with us in Windsor! It warms our hearts to know that you had such a wonderful experience as that is truly what we are striving for. We love having guests like yourself and we value your loyalty to all of our Marriott Brands! More 

Montreal, Canada
Top Contributor
93 reviews 93 reviews
14 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed January 25, 2015 via mobile

Room was clean. Bed was comfortable. Bathroom was ok. But the paint is old, the carpet seems worn, door didn't lock easily and a few other minor squabbles. Seems like it has not been fully maintained.

Was this review helpful? Yes 1
Nicole S, General Manager at Residence Inn Hartford / Windsor, responded to this review

Thank you very much for leaving your feedback. We completely understand your frustrations with your stay. With a new management staff, we are working around the clock to improve the overall look and function of our hotel. We've already done so much but we know we have a way to go still. We appreciate you letting us know exactly what... More 

Travelers are raving about these Windsor hotels

Windermere, Florida
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 18, 2015

Nothing bad at all to say about this hotel. The location and easy access to highways is ideal for any business traveler. The hotel was comfortable and had all the amenities a business traveler needs. Only downside of this hotel is that there's no breakfast but that's the nature of the residents inn

Was this review helpful? Yes
Nicole S, General Manager at Residence Inn Hartford / Windsor, responded to this review

Thank you for the excellent review! We are beyond pleased to know that you enjoyed your time with us. We hope that you can continue to come back and make indredible memories at your home away from home! Thank you again! More 

Pawtucket, Rhode Island
Top Contributor
161 reviews 161 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 26, 2014

The rooms here are spacious enough. Some have pet odors but I brought a dog myself. I did complain about urine stains because I didn't want my dog to be blamed; custodians came right away and treated the stains for me. The food is just OK, but the service is tremendous any hour of the day or night. I did... More 

Was this review helpful? Yes
Nicole S, General Manager at Residence Inn Hartford / Windsor, responded to this review

Thank you so much for staying with us and leaving your feedback for us and other guests to see! We are so happy that you enjoyed your stay and the service while with us in Windsor, CT. I have expressed your concerns to our housekeeping department to ensure that we remain consistent with our program to treat our rooms that... More 

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