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Hampton Inn Hartford / Airport

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2168 Poquonock Avenue, Windsor, CT 06095
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Hampton Inn Hartford \/ Airport
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349 Reviews from our TripAdvisor Community

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Portland, Oregon
Level Contributor
262 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Hampton does a great job and in the past few years has upgraded their hotels to be consistently great. The Hampton Inn Hartford/Airport, unfortunately, is not one of those. It remains in the non-upgraded status. The room has no thermostat - you have to select "Heat" or "Cool" on the under-window contraption, and then blindly select a temperature. Unfortunately the... More 

Helpful?
Thank Roams-A-Lot
John B, General Manager at Hampton Inn Hartford / Airport, responded to this review

Dear Roams - A - Lot : thanks for sharing your experience and for letting us know how you felt. It reads like you may have been in an accessible rooms which leaves more area for negotiating with a wheel chair. This would explain the lack of horizontal space. I also noted your experience with the room temperature and I... More 

Level Contributor
8 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

We would definitely stay at this hotel again when flying out of Bradley Airport. The staff, including the shuttle drivers were friendly and efficient. The lobby, dining area and our room were immaculate. Decent and reasonable dining was nearby. No complaints!

Review collected in partnership with Hampton

Helpful?
Thank 919maryannen
John B, General Manager at Hampton Inn Hartford / Airport, responded to this review

Dear 919maryannan - thanks for taking the time to let us know how much you enjoyed your stay. I am pleased to learn that you found the entire staff to be so friendly and of course the hotel to be so clean. The team works hard to make each stay so special for each guest and it is a real... More 

Naples, Florida
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the perfect place for my business trip to CT. It was close to the airport and the business location I was visiting. The staff was friendly, knowledgeable, and helpful with any of my questions or requests.

Review collected in partnership with Hampton

Helpful?
Thank Carol V
John B, General Manager at Hampton Inn Hartford / Airport, responded to this review

Dear Carol V - thanks for your great review. I am glad to read that your meeting went well . Thanks for letting us know , we hope to see you soon. Sincerely, John Breda General Manager Hampton Inn Hartford Airport More 

Bedford, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our volleyball team recently stayed at the Hampton for a tournament weekend. From the very moment upon arrival we were made to feel as if we were in our very home, or perhaps gradmothers' home! Our rooms were neat and clean, breakfast was ready when we awakened, and there were even cookies and cocoa served every evening! The staff could... More 

Review collected in partnership with Hampton

Helpful?
Thank Michele M
John B, General Manager at Hampton Inn Hartford / Airport, responded to this review

Dear Michelle - wow what a great read ! Thank you for letting us know how much you and your team enjoyed your stay. We were glad to host your team and we hope to see you again next year ! Sincerely, John Breda General Manager Hampton Inn Hartford Airport More 

Litchfield, New Hampshire
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We recently stayed here for a volleyball tournament over Martin Luther King weekend. We cannot say enough about the staff and accommodations. Scott greeted us upon arrival at the time of check in. Our rooms were very clean as well as the rest of the hotel. Justin and Isabel were very helpful by ensuring that the facility was maintained and... More 

Helpful?
Thank Lisa G
John B, General Manager at Hampton Inn Hartford / Airport, responded to this review

Dear Lisa G - thank you so much for taking the time to describe how much you enjoyed your stay . What a pleasure to read and I know you have made everyone who you mentioned day. I will be sure to pass on your kind words and we hope to see you and your team again soon ! Sincerely,... More 

Lexington, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Not only do they provide free airport shuttle service, but also they provide free shuttle service to nearby restaurants! A great service when you don't have a car. The staff is wonderful and the free breakfast was great. We would definitely stay here again if we were in the area. A problem with our heat was corrected quickly making for... More 

Review collected in partnership with Hampton

Helpful?
Thank Daragh C
John B, General Manager at Hampton Inn Hartford / Airport, responded to this review

Dear Daragh C - I very much appreciate you taking the time to write how much you enjoyed your stay , the staff and the breakfast . I am happy to learn that you will stay with us again if the need arises. Thanks for staying with us ! Sincerely, John Breda General Manager Hampton Inn Hartford Airport More 

northborough, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Overall we were happy with the hotel. One issue we had was that we were supposed to have a fridge and microwave in the room when we reserved. Had neither but we needed a fridge for medical reasons. Called down once and was told they would try. WE explained it was a necessity and were told in writing there would... More 

Review collected in partnership with Hampton

Helpful?
Thank Carla M
John B, General Manager at Hampton Inn Hartford / Airport, responded to this review

Dear Carla M - thank you for your candid review . I think I was able to connect with another person in you party via email . I am sorry to learn that you were promised a refrigerator and microwave and that neither were there when you arrived. I realize that this along with a closet door not working was... More 

Comstock Park, Michigan
Level Contributor
282 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We have stayed here twice now and it was a terrific experience. One of the best breakfasts I've had in a hotel. Great and helpful staff. I turned my car in at the airport the night before and they picked me up, then took me right to my terminal the next morning (giving me a little extra time and less... More 

Helpful?
Thank Donald S
John B, General Manager at Hampton Inn Hartford / Airport, responded to this review

Dear Donald - what a pleasure to read how much you enjoyed your stay and especially how much you enjoyed your interaction with the staff. I am pleased to learn you had a terrific experience, thanks for letting us know ! Sincerely, John Breda General Manager Hampton Inn Hartford Airport More 

Rome, Italy
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booked this hotel for early flight the next day! Very convenient! Upon arrival, desk clerk suggested I might want to drop my car off that night at Executive Valet, rather than at 5 a.m. in the morning...sure enough, EV was happy to take my car at 4 p.m.! Both the Hotel and EV offered to drive me back to the... More 

Helpful?
Thank Ciao20142014
John B, General Manager at Hampton Inn Hartford / Airport, responded to this review

Dear Ciao20142014 : Thank you for your informative review and for taking the time to let us know how much you enjoyed your stay and especially the breakfast and shuttle . We look forward to your return visit with us. Sincerely, John Breda General Manager Hampton Inn Hartford Airport More 

Atlanta, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The staff had a warm welcome on an extremely cold day in Hartford. The reception associate saw how cold I was coming in and that I did not see the fresh hot beverages, she checked me in quickly and then told me that I should grab a hot beverage to shake off the cold. The decaf coffee was fresh and... More 

Review collected in partnership with Hampton

Helpful?
Thank Susan H
John B, General Manager at Hampton Inn Hartford / Airport, responded to this review

Dear Susan H, thank you for your pleasant review. I am happy to read how helpful Carly was for you at check in . I will be sure to pass on your kind words. The team really works hard to make every guest experience a pleasant memory. It is really special when someone like you takes the time to let... More 

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