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Marriott Hartford/Windsor Airport

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28 Day Hill Road, Windsor, CT 06095
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Marriott Hartford/Windsor Airport
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Marriott Hartford/Windsor Airport
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203 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel isn't the newest, but it is impeccably clean and well appointed. You can tell it has been very well taken care of and maintained. However, it is the people here who make it truly special. From Jiquan and Heather at the Front Desk, to Joel and Giselle in the Concierge Lounge, we were always greeted with a warm... More 

Was this review helpful? Yes
MarriottWindsor, General Manager at Marriott Hartford/Windsor Airport, responded to this review

Thank you for your terrific review of your stay at Hartford Windsor Marriott Airport Hotel. We’re truly touched by your kind words describing the many aspects of your stay that you enjoyed from the comfort and cleanliness of our hotel to our outstanding team. We look forward to personally welcoming you back for a return visit in the very near... More 

Northern NJ
Level Contributor
273 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed 1 week ago

Was in for a business trip and every aspect of my stay here was great. I arrived very late to an overbooked hotel and they had reserved a room for me on the concierge floor. The hotel was very tidy and the rooms welcoming and comfortable. Breakfast was included - simple, but high quality.

Was this review helpful? Yes
MarriottWindsor, General Manager at Marriott Hartford/Windsor Airport, responded to this review

We are thrilled to read that you described your stay at Hartford Windsor Marriott Airport Hotel as exceptional and that you were able to enjoy a number of our amenities and on-site restaurant during your business trip. It would be our pleasure to welcome you back again. Thank you. More 

Farmington, ct
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

Hotel property is beautiful there was a car show so concierge level rooms and suites were booked. The breakfast was delicious, staff warming. after a long day at six flags,got bath ready for daughter.I noticed that the bathroom shower tiles were full of mold I chose not to give her a bath it was quite late so we decided not... More 

Was this review helpful? Yes
MarriottWindsor, General Manager at Marriott Hartford/Windsor Airport, responded to this review

Thank you for choosing to stay at the Hartford Windsor Marriott Airport Hotel. We are delighted to read you and your family had a wonderful time at Six Flags and that you enjoyed our delicious breakfast buffet. Your feedback about your guestroom bathroom has been forwarded to our housekeeping team so that we can address it and we regret any... More 

Chapel Hill, North Carolina
Level Contributor
82 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here with my husband for a weekend family visit. There is a free shuttle from the airport to the hotel; and also plenty of parking if you have a car. Front desk staff are all very nice and friendly. Check in was easy. Our room was on the Concierge level, but since it was a weekend the Concierge Room... More 

Was this review helpful? Yes
MarriottWindsor, General Manager at Marriott Hartford/Windsor Airport, responded to this review

It is always so wonderful to hear when a guest has enjoyed their stay with us and it sounds like you did just that! We are happy to hear the airport shuttle was convenient for you and you were comfortable in our spacious rooms. We regret if the WiFi wasn't at top speed and we will look into it. Thank... More 

Level Contributor
6 reviews
4 of 5 stars Reviewed 2 weeks ago

Overall our experience was excellent, lobby area was very nice and room was clean and comfortable. However we were very disappointed when they closed the lobby bar at midnight on a Saturday night considering there were about 25 guests buying drinks. Even more disappointing was that the bar staff asked everyone to clear the area. Breakfast buffet was ok but... More 

Was this review helpful? Yes
MarriottWindsor, General Manager at Marriott Hartford/Windsor Airport, responded to this review

Thank you for sharing your review of your stay at Hartford Windsor Marriott Airport Hotel. While we are thrilled you enjoyed the comfort and cleanliness of your guestroom, we do regret any disappointments that may have impacted your visit. Your feedback about the hours of operation of our on-site bar have been shared with our team as we are always... More 

Maryland, USA
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Marriott has an easy and reliable and free shuttle to the nearby airport, and a restaurant which was fine for dinner and breakfast. The folks at the front desk and the servers in the restaurant were polite and helpful beyond what is usual. The room was large, clean and comfortable. What more can a business traveler ask for?

Was this review helpful? Yes
MarriottWindsor, General Manager at Marriott Hartford/Windsor Airport, responded to this review

Thank you for your wonderful review of your stay at Hartford Windsor Marriott Airport Hotel. It is always our pleasure to learn when a guest thoroughly enjoys every facet of their stay. We were delighted to hear that our diverse assortment of amenities and attentive guest service made such a great impression on you. Whether you are here for business... More 

Portsmouth, New Hampshire
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Two things I wish I had known when I made the booking with Marriott: This Marriott doesn't have room refrigerators. I front desk told me I could nave requested one when I booked, but they had already given out all they had by the time I checked in. Second, there is no point in booking the concierge rooms if you... More 

Was this review helpful? Yes
MarriottWindsor, General Manager at Marriott Hartford/Windsor Airport, responded to this review

Thank you for taking the time to share your valuable feedback about your visit with us. It is disappointing to learn your stay was not as you had hoped and we truly regret any inconveniences or disappointments that impacted your experience. Your comments about your guestroom and our concierge lounge have been forwarded to our management team as we are... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Quiet, nice property with decent size guest rooms, upgraded and well-attended concierge lounge, outstanding and relaxing lobby, ample rooms for conferences and conventions. Great value for the money. I am giving 3 stars only because the reception desk did not smile to welcome me, and because the manager failed to upgrade me (as a platinum member) to the concierge floor... More 

Was this review helpful? Yes
MarriottWindsor, General Manager at Marriott Hartford/Windsor Airport, responded to this review

Thank you for choosing to stray at Hartford Windsor Marriott Airport Hotel. While we are happy to learn you enjoyed the comfort of our hotel and found us to be of good value, we do regret that not all areas of your stay were positive. Your feedback about some of our team members has been shared with our management staff... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Upon arrival, which was 10:30 AM, I was told that there were no rooms available because they were almost at capacity the night before. I grabbed a bite to eat and came back and my room was ready prior to check-in time. I was supposed to be in CT for 2 nights on business, however, while I was staying there... More 

Was this review helpful? Yes
MarriottWindsor, General Manager at Marriott Hartford/Windsor Airport, responded to this review

It was our pleasure to accommodate you especially during such a difficult time. We are delighted our fabulous service provided by one of our team members made your experience positive. Thank you for letting Hartford Windsor Marriott Airport Hotel provide you with the comfort and service you needed during your stay. We hope you are feeling better and look forward... More 

Toronto, Canada
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Stayed there or a weekend. The pool on the main floor is quite small and was very busy. The entire first floor smells of chlorine, hits you when you walk in. The room was clean and comfortable and quiet. Maybe its just me but usually in a hotel room there is some information to be found on local restaurants, activities,... More 

Was this review helpful? Yes
MarriottWindsor, General Manager at Marriott Hartford/Windsor Airport, responded to this review

Thank you for choosing to stay at Hartford Windsor Marriott Airport Hotel. We are delighted to learn you appreciated our friendly staff and comfort of your guestroom. Your feedback about our pool area has been shared with our team. Please know, our staff are always available to assist you with information on Windsor’s top attractions and restaurants. It was a... More 

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