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The Westport Inn

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1595 Post Road East, Westport, CT 06880
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The Westport Inn
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The Westport Inn
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117 reviews from our community

Traveler rating
    27
    33
    20
    23
    14
See reviews for
39
31
4
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Michigan
Top Contributor
119 reviews 119 reviews
29 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the hotel for the weekend. Our room was in the back building which cost a little more. The room was very spacious and clean. The bathroom and shower were large. Staff was nice. We got some appetizers and drinks in the bistro. Got to chat with the owner who was very nice. Returned for breakfast which was... More 

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Nora G, Front Office Manager at The Westport Inn, responded to this review

Thank you for taking the time to complete this online review of your stay at our property. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More 

Windsor locks
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I had high expectations when checking into the Wesport Inn. As a choice hotel owner (Comfort Inn) I get particularly frustrated when other franchise owners do not maintain their hotels, have poor housekeeping, and tarnish the Choice Hotel group reputation. The Westport Inn is an example of such a hotel. I checked in tonight, entered my room, and left immediately.... More 

Was this review helpful? Yes 1
Nora G, General Manager at The Westport Inn, responded to this review

We appreciate you taking the time to leave feedback on your experience at the Westport Inn and I apologize that your accommodations did not meet your expectations. We are in the process of looking into this matter with Choice Hotels Guest Relations and hope to personally provide you with a resolution. Should you wish to discuss your stay further, I... More 

Travelers are raving about these Westport hotels

Senior Contributor
36 reviews 36 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 27, 2015

An older motel in a great location. Very small bathroom although it had up to date plumbing. Room was very clean; there is a very small restaurant on premises but we didn't try it. Because it is an older property it has parking right at your door. That is fine but it means your door opens to the outdoors. This... More 

Was this review helpful? Yes 1
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to complete this online review regarding your recent stay at our hotel. I am so glad you enjoyed our prime Westport location and I appreciate your honest feedback. I thank you for mentioning the issues you experienced to the front desk agent at check-out so we could investigate and resolve the issue. The comfort... More 

Old Saybrook, Connecticut
Top Contributor
58 reviews 58 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 3, 2015

The hotels screen on the TV has a tag line "since 1960" I think they might be referring to the last time the cobwebs were removed from the ceilings. There are not a lot of choices in the area so you are limited as to where you can stay when in Westport. The hotel shows it's age despite attempts to... More 

Was this review helpful? Yes
Nora G, General Manager at The Westport Inn, responded to this review

We are so sorry that your visit was less than perfect. Our goal is that you leave feeling recharged and well cared for, and we obviously missed the mark this time. Please know that your comments have been forwarded to our housekeeping team and that we are making every effort to improve our overall guest experience. We appreciate your kind... More 

Bridgeport, Connecticut
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 1, 2015

Nice hotel, a little pricey if you're paying full-price, but there's not many options in the area. Check for deals on websites and discount programs, which is what I did. The bed was fantastic. And the hotel was a lot nicer than I expected for a roadside place. As noted in other reviews, the rooms have out-side entrances. The restaurant... More 

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Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to fill out this online review with positive feedback! I have shared your comments with my staff as well as the restaurant's staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay... More 

Delray Beach, Florida
Top Contributor
67 reviews 67 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 26, 2015

We have stayed here years ago and came back to spend a couple of weeks before Christmas in Westport. The room we had was very clean and the staff were very nice, efficient and could not do enough to help us. I love the lobby as that is where I spent a lot of time due to the location of... More 

Was this review helpful? Yes
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to complete this review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your kinds words will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

Las Vegas, Nevada
Top Contributor
67 reviews 67 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 21, 2015

The good news is this place is very convenient to Westport and I got a good rate online and the beds were quite good but they don't have a free breakfast and the outdoor entrance to the rooms is difficult to deal with during the freezing CT winter. Also I had to wait for the room to be ready even... More 

Was this review helpful? Yes 1
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I appreciate your remarks on our convenience to Westport and comfortable beds, we’re proud to be able to provide relaxed accommodations in such an amazing community. Also, Bistro B, our hotel’s restaurant, offers breakfast served à la carte 7 days a week from 7am-10am (as well... More 

Aspen, Colorado
Top Contributor
109 reviews 109 reviews
80 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed January 12, 2015

We stayed at the Westport Inn for one night while attending a nearby wedding this fall. The property is an old school roadside inn that looks like it had a face lift in the last 5 years or so and the public area seemed well appointed for what it was and their obvious desire to become more of a boutique... More 

Was this review helpful? Yes
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to write this review of your recent stay at The Westport Inn, an Ascend Hotel Collection Member. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the room layout and heating issues you experienced on your recent visit. I appreciate you being understanding that things happen, but... More 

Norwalk, Connecticut, United States
Top Contributor
160 reviews 160 reviews
18 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed December 2, 2014

I am part of an organization that held an event at the Westport Inn a few weeks ago and it went incredibly well. The staff was friendly and accommodating. The venue was spotless and beautiful. I will definitely go back!

Was this review helpful? Yes
Nora G, General Manager at The Westport Inn, responded to this review

Dear Client: I really appreciate the kind comments, we do have a lovely facility that is very versatile to hold almost any kind of events. I will share your feedback with our staff as they rally take pride in their work. If there is ever a need for future events, feel free to contact us and we will be thrilled... More 

Wellfleet, Massachusetts
Top Contributor
56 reviews 56 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 21, 2014

The Westport Inn has been around a long time. We stayed in a King room with exit directly to exterior. Room was small, but comfortable. Updated and clean. This is not the Ritz, but the reasonable rates reflect that. On night one, we experienced a heat issue which was accordingly addressed on night two. We will be back because it... More 

Was this review helpful? Yes 1
Nora G, General Manager at The Westport Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

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