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The Westport Inn

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1595 Post Road East, Westport, CT 06880
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The Westport Inn
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The Westport Inn
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119 reviews from our community

Traveler rating
    27
    33
    21
    24
    14
See reviews for
40
31
4
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toledo, Ohio
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was in town for business Monday-Friday and was put up at the Westport Inn. My complaint is not about the rooms or general appearance of the hotel, both were of good condition. In fact, I really liked my room and the bed was extremely comfortable. Upon arrival, I was told that there would be a complimentary corporate shuttle that... More 

Was this review helpful? Yes 2
Nora G, Front Office Manager at The Westport Inn, responded to this review

Thank you for taking the time to complete othis review regarding your recent stay at The Westport Inn, an Ascend Hotel Collection Member. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the difficulties you encountered on your recent visit. Though I am glad you found our beds comfortable and rooms in good... More 

New Egypt, New Jersey
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

we were attending a wedding this is a motel type place drive up to your door Inn is a misnomer while the room is ok. The dining facilities are less than average so go elsewhere for food. the staff is nice but if you are looking for charm in Westport this is not it look for a local B and... More 

Was this review helpful? Yes 1
Nora G, Front Office Manager at The Westport Inn, responded to this review

Thank you for taking the time to review your recent stay at our property. We truly appreciate your honesty. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Charles... More 

Michigan
Top Contributor
121 reviews 121 reviews
29 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed March 22, 2015

We stayed at the hotel for the weekend. Our room was in the back building which cost a little more. The room was very spacious and clean. The bathroom and shower were large. Staff was nice. We got some appetizers and drinks in the bistro. Got to chat with the owner who was very nice. Returned for breakfast which was... More 

Was this review helpful? Yes
Nora G, Front Office Manager at The Westport Inn, responded to this review

Thank you for taking the time to complete this online review of your stay at our property. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More 

Windsor locks
Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 17, 2015

I had high expectations when checking into the Wesport Inn. As a choice hotel owner (Comfort Inn) I get particularly frustrated when other franchise owners do not maintain their hotels, have poor housekeeping, and tarnish the Choice Hotel group reputation. The Westport Inn is an example of such a hotel. I checked in tonight, entered my room, and left immediately.... More 

Was this review helpful? Yes 3
Nora G, General Manager at The Westport Inn, responded to this review

We appreciate you taking the time to leave feedback on your experience at the Westport Inn and I apologize that your accommodations did not meet your expectations. We are in the process of looking into this matter with Choice Hotels Guest Relations and hope to personally provide you with a resolution. Should you wish to discuss your stay further, I... More 

Travelers are raving about these Westport hotels

Senior Contributor
45 reviews 45 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 27, 2015

An older motel in a great location. Very small bathroom although it had up to date plumbing. Room was very clean; there is a very small restaurant on premises but we didn't try it. Because it is an older property it has parking right at your door. That is fine but it means your door opens to the outdoors. This... More 

Was this review helpful? Yes 1
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to complete this online review regarding your recent stay at our hotel. I am so glad you enjoyed our prime Westport location and I appreciate your honest feedback. I thank you for mentioning the issues you experienced to the front desk agent at check-out so we could investigate and resolve the issue. The comfort... More 

Old Saybrook, Connecticut
Top Contributor
58 reviews 58 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 3, 2015

The hotels screen on the TV has a tag line "since 1960" I think they might be referring to the last time the cobwebs were removed from the ceilings. There are not a lot of choices in the area so you are limited as to where you can stay when in Westport. The hotel shows it's age despite attempts to... More 

Was this review helpful? Yes 1
Nora G, General Manager at The Westport Inn, responded to this review

We are so sorry that your visit was less than perfect. Our goal is that you leave feeling recharged and well cared for, and we obviously missed the mark this time. Please know that your comments have been forwarded to our housekeeping team and that we are making every effort to improve our overall guest experience. We appreciate your kind... More 

Bridgeport, Connecticut
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 1, 2015

Nice hotel, a little pricey if you're paying full-price, but there's not many options in the area. Check for deals on websites and discount programs, which is what I did. The bed was fantastic. And the hotel was a lot nicer than I expected for a roadside place. As noted in other reviews, the rooms have out-side entrances. The restaurant... More 

Was this review helpful? Yes
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to fill out this online review with positive feedback! I have shared your comments with my staff as well as the restaurant's staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay... More 

Delray Beach, Florida
Top Contributor
67 reviews 67 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 26, 2015

We have stayed here years ago and came back to spend a couple of weeks before Christmas in Westport. The room we had was very clean and the staff were very nice, efficient and could not do enough to help us. I love the lobby as that is where I spent a lot of time due to the location of... More 

Was this review helpful? Yes
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to complete this review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your kinds words will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

Las Vegas, Nevada
Top Contributor
70 reviews 70 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 21, 2015

The good news is this place is very convenient to Westport and I got a good rate online and the beds were quite good but they don't have a free breakfast and the outdoor entrance to the rooms is difficult to deal with during the freezing CT winter. Also I had to wait for the room to be ready even... More 

Was this review helpful? Yes 1
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I appreciate your remarks on our convenience to Westport and comfortable beds, we’re proud to be able to provide relaxed accommodations in such an amazing community. Also, Bistro B, our hotel’s restaurant, offers breakfast served à la carte 7 days a week from 7am-10am (as well... More 

Aspen, Colorado
Top Contributor
118 reviews 118 reviews
84 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed January 12, 2015

We stayed at the Westport Inn for one night while attending a nearby wedding this fall. The property is an old school roadside inn that looks like it had a face lift in the last 5 years or so and the public area seemed well appointed for what it was and their obvious desire to become more of a boutique... More 

Was this review helpful? Yes
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to write this review of your recent stay at The Westport Inn, an Ascend Hotel Collection Member. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the room layout and heating issues you experienced on your recent visit. I appreciate you being understanding that things happen, but... More 

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