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The Westport Inn

3.0 of 5 1595 Post Road East, Westport, CT 06880
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The Westport Inn
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The Westport Inn
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111 reviews from our community

Traveler rating
    26
    31
    18
    23
    13
See reviews for
39
28
3
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Delray Beach, Florida
Top Contributor
61 reviews 61 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have stayed here years ago and came back to spend a couple of weeks before Christmas in Westport. The room we had was very clean and the staff were very nice, efficient and could not do enough to help us. I love the lobby as that is where I spent a lot of time due to the location of... More 

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Las Vegas, Nevada
Top Contributor
62 reviews 62 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The good news is this place is very convenient to Westport and I got a good rate online and the beds were quite good but they don't have a free breakfast and the outdoor entrance to the rooms is difficult to deal with during the freezing CT winter. Also I had to wait for the room to be ready even... More 

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Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I appreciate your remarks on our convenience to Westport and comfortable beds, we’re proud to be able to provide relaxed accommodations in such an amazing community. Also, Bistro B, our hotel’s restaurant, offers breakfast served à la carte 7 days a week from 7am-10am (as well... More 

Aspen, Colorado
Top Contributor
109 reviews 109 reviews
80 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at the Westport Inn for one night while attending a nearby wedding this fall. The property is an old school roadside inn that looks like it had a face lift in the last 5 years or so and the public area seemed well appointed for what it was and their obvious desire to become more of a boutique... More 

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Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to write this review of your recent stay at The Westport Inn, an Ascend Hotel Collection Member. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the room layout and heating issues you experienced on your recent visit. I appreciate you being understanding that things happen, but... More 

Travelers are raving about these Westport hotels

Norwalk, Connecticut, United States
Top Contributor
148 reviews 148 reviews
17 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed December 2, 2014

I am part of an organization that held an event at the Westport Inn a few weeks ago and it went incredibly well. The staff was friendly and accommodating. The venue was spotless and beautiful. I will definitely go back!

Was this review helpful? Yes
Nora G, General Manager at The Westport Inn, responded to this review

Dear Client: I really appreciate the kind comments, we do have a lovely facility that is very versatile to hold almost any kind of events. I will share your feedback with our staff as they rally take pride in their work. If there is ever a need for future events, feel free to contact us and we will be thrilled... More 

Wellfleet, Massachusetts
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 21, 2014

The Westport Inn has been around a long time. We stayed in a King room with exit directly to exterior. Room was small, but comfortable. Updated and clean. This is not the Ritz, but the reasonable rates reflect that. On night one, we experienced a heat issue which was accordingly addressed on night two. We will be back because it... More 

Was this review helpful? Yes 1
Nora G, General Manager at The Westport Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

Baltimore, MD
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed November 11, 2014

I have relatives in Westport, and needed a place to stay while visiting them. The last time I visited, I stayed in Norwalk at the Hilton Garden Inn, which I chose based on reviews here (it was great). This time, I decided to cough up a few extra bucks and have the convenience of being in the town I wanted... More 

Was this review helpful? Yes 2
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to share your recent experience at the Westport Inn. I'm glad that our central location in Westport made for a more convenient visit. I do apologize for the lack of parking and any inconvenience this may have caused. I have asked our Sales Team to explore options for social event reserved parking in order... More 

Rochester
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 26, 2014

Stayed here with my family to attend an event on site in the ballroom. Our room in the back building was large and comfortable. Fitness room was great along with breakfast in the attached restaurant. Would stay here again. Wicker chair at desk in our room was not functional for working on the computer.

Was this review helpful? Yes
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to share this positive review! I'm so glad to hear you found our accommodations comfortable and our 24-hour fitness center useful. We will definitely be using your feedback to make improvements and do everything possible to create a superior experience for all of our guests. I truly appreciate you taking the time to share... More 

South Florida
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed October 24, 2014

That's right, after driving 4200 miles, and staying at all sorts of "random" hotels off I-95, most in the $70 range, the Westport Inn was the worst place we stayed at. What a disappointment. We are actually natives of Westport and have since moved away, but back in the area for vacation. We wanted to patronize our "hometown inn," rather... More 

Was this review helpful? Yes 1
Nora G, General Manager at The Westport Inn, responded to this review

We appreciate you leaving feedback on your recent stay at the Westport Inn. We take pride in our quaint Inn and friendly staff, but it appears we fell well short of your expectations, as well as our own. The lack of communication and thoroughness on our Housekeeping associates was unacceptable, and I have personally alerted our Supervisors to the blatant... More 

Peterborough, Ontario, Canada
2 reviews
3 of 5 stars Reviewed October 13, 2014

My husband and I were in Westport for a family event and seeing that The Westport Inn was the #1 hotel in Westport, we booked for 2 nights. We were surprised it seems to be the only hotel in Westport too. We usually look for IHG hotels but none were found here. Warm reception at front desk and clear instructions... More 

Was this review helpful? Yes
Nora G, General Manager at The Westport Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am happy to hear you received a warm welcome & clear instructions from our front desk staff and I... More 

fairfield county, ct
Top Contributor
66 reviews 66 reviews
49 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed October 13, 2014

The Westport Inn is just an average hotel with potential, but sad that they don't put in that extra effort. Here are the positives and negatives (unfortunately, for most of the positives, there is a negative linked to is - which is why it is a shame they can't make it better. Pros: Hotel room was very big and clean.... More 

Was this review helpful? Yes 1
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am glad to hear you found our front desk staff very nice and accommodating and I thank you for being honest in your review of our rooms and amenities. We are constantly striving to improve our property and your comments will... More 

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Additional Information about The Westport Inn

Address: 1595 Post Road East, Westport, CT 06880
Phone Number:
Location: United States > Connecticut > Westport
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Westport Inn 3*
Number of rooms: 117
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Also Known As:
The Westport Hotel Westport
The Hotel Westport

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