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The Westport Inn

3.0 of 5 1595 Post Road East, Westport, CT 06880
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The Westport Inn
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The Westport Inn
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107 reviews from our community

Traveler rating
    26
    29
    17
    22
    13
See reviews for
39
27
3
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wellfleet, Massachusetts
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Westport Inn has been around a long time. We stayed in a King room with exit directly to exterior. Room was small, but comfortable. Updated and clean. This is not the Ritz, but the reasonable rates reflect that. On night one, we experienced a heat issue which was accordingly addressed on night two. We will be back because it... More

Was this review helpful? Yes 1
Baltimore, MD
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

I have relatives in Westport, and needed a place to stay while visiting them. The last time I visited, I stayed in Norwalk at the Hilton Garden Inn, which I chose based on reviews here (it was great). This time, I decided to cough up a few extra bucks and have the convenience of being in the town I wanted... More

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Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to share your recent experience at the Westport Inn. I'm glad that our central location in Westport made for a more convenient visit. I do apologize for the lack of parking and any inconvenience this may have caused. I have asked our Sales Team to explore options for social event reserved parking in order... More

Rochester
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed here with my family to attend an event on site in the ballroom. Our room in the back building was large and comfortable. Fitness room was great along with breakfast in the attached restaurant. Would stay here again. Wicker chair at desk in our room was not functional for working on the computer.

Was this review helpful? Yes
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to share this positive review! I'm so glad to hear you found our accommodations comfortable and our 24-hour fitness center useful. We will definitely be using your feedback to make improvements and do everything possible to create a superior experience for all of our guests. I truly appreciate you taking the time to share... More

South Florida
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 4 weeks ago

That's right, after driving 4200 miles, and staying at all sorts of "random" hotels off I-95, most in the $70 range, the Westport Inn was the worst place we stayed at. What a disappointment. We are actually natives of Westport and have since moved away, but back in the area for vacation. We wanted to patronize our "hometown inn," rather... More

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Nora G, General Manager at The Westport Inn, responded to this review

We appreciate you leaving feedback on your recent stay at the Westport Inn. We take pride in our quaint Inn and friendly staff, but it appears we fell well short of your expectations, as well as our own. The lack of communication and thoroughness on our Housekeeping associates was unacceptable, and I have personally alerted our Supervisors to the blatant... More

Travelers are raving about these Westport hotels

Peterborough, Ontario, Canada
2 reviews
3 of 5 stars Reviewed October 13, 2014

My husband and I were in Westport for a family event and seeing that The Westport Inn was the #1 hotel in Westport, we booked for 2 nights. We were surprised it seems to be the only hotel in Westport too. We usually look for IHG hotels but none were found here. Warm reception at front desk and clear instructions... More

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Nora G, General Manager at The Westport Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am happy to hear you received a warm welcome & clear instructions from our front desk staff and I... More

fairfield county, ct
Top Contributor
63 reviews 63 reviews
47 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed October 13, 2014

The Westport Inn is just an average hotel with potential, but sad that they don't put in that extra effort. Here are the positives and negatives (unfortunately, for most of the positives, there is a negative linked to is - which is why it is a shame they can't make it better. Pros: Hotel room was very big and clean.... More

Was this review helpful? Yes 1
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am glad to hear you found our front desk staff very nice and accommodating and I thank you for being honest in your review of our rooms and amenities. We are constantly striving to improve our property and your comments will... More

Cincinnati, Ohio
Top Contributor
50 reviews 50 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 7, 2014

We stayed in the Westport Inn for 3 nights. We chose the hotel for the proximity to an event we were attending. We were very disappointed with this hotel. The room was dated and had no sitting chair. The pillows on the bed were terrible but luckily we had our own. The bathroom had black spots on the ceiling. They... More

Was this review helpful? Yes
Nora G, General Manager at The Westport Inn, responded to this review

We appreciate you sharing your recent experience at the Westport Inn. I am very disappointed to see that your stay was not up to expectations and deeply apologize. We are constantly improving our processes and protocols based on guest feedback and have addressed your concerns with Housekeeping and our Front Desk associates in terms of thoroughness and customer service. The... More

Portland, Maine
2 reviews
2 of 5 stars Reviewed September 22, 2014

I'm in a room with a king bed and little else. One chair-- a wicker desk chair, and that is it. I'm alone, but wondering how two people would fit. Room was serviced at 3:30 pm--kind of late. It is late September-- certainly not frigid, but my home furnace kicked in two weeks ago given the cooler temperatures we've been... More

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Nora G, General Manager at The Westport Inn, responded to this review

I'd like to thank you for sharing feedback on your stay at the Westport Inn. I do apologize that your experience was below expectations. Our original Inn has been accommodating Westport visitors since 1960, while a more modern addition provides Deluxe and Superior accommodations with additional space to stretch out and individual climate controls. Our Front Desk associates should have... More

boston
Top Contributor
116 reviews 116 reviews
23 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed September 16, 2014

Westport Inn used to be a standard roadside motel - with external stairs leading to rooms opening on balconies. There are still some rooms with that set-up, but the Inn has been transformed, especially by the construction of a deluxe second building with larger rooms that are extremely well laid-out, spacious, and comfortable. It is not expensive by urban standards,... More

Was this review helpful? Yes 1
Nora_Westport, General Manager at The Westport Inn, responded to this review

I am thrilled to hear that you enjoyed your stay at the Westport Inn. Since 1960, our quaint Inn has been welcoming guests to coastal Connecticut and has evolved throughout the years to meet and exceed our guests' expectations. Thank you so much for sharing your comments and I look forward to welcoming you back again! Warm Regards, Nora Gomez,... More

Fiscardo, Greece
Top Contributor
62 reviews 62 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 13, 2014

We stayed at the hotel for a family wedding. The group rate made it an acceptable value. Had I been paying the rack rate I would have been quite upset. We were in the building right on the Old Post Road. It was noisy from the street and the people above us. The room was a decent size but the... More

Was this review helpful? Yes
Nora_Westport, General Manager at The Westport Inn, responded to this review

We appreciate you taking the time to share feedback on the Westport Inn. I do apologize for any noise that disrupted your stay. I am dismayed at the lack of parking you encountered and have asked our staff to look into parking practices to ensure that our guests are not inconvenienced by events. We do take all comments to heart... More

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Additional Information about The Westport Inn

Address: 1595 Post Road East, Westport, CT 06880
Phone Number:
Location: United States > Connecticut > Westport
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Westport Inn 3*
Number of rooms: 117
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Also Known As:
The Westport Hotel Westport
The Hotel Westport

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