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Water's Edge Resort & Spa

1525 Boston Post Rd., Westbrook, CT 06498
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Water's Edge Resort & Spa
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Water's Edge Resort & Spa
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408 reviews from our community

Traveler rating
    107
    109
    70
    74
    48
See reviews for
123
149
2
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mystic, Connecticut
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Becky, who checked us in, remembered us the next day and was very complimentary of my son's manners and acknowledged his healthy reading habit by giving him a parting gift of a small stuffed animal! The restaurant manager was fun and full of helpful information and the breakfast hash was out of this world! Great crowd at the bar and... More 

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Rockland, Maine
Contributor
13 reviews 13 reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Sheets were worn and pilled. Decor was dated and lacking. Bathroom was a bit sad without amenities. Heard our neighbor snore all night because my pillow ( it was a rock) was too uncomfortable! We had a suite room with ocean balcony. Location was great but they need to keep up. Dining was good. Decor in bar unpainted half finished!

Was this review helpful? Yes 1
Bloomfield, Connecticut
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall this is a nice, upscale hotel. The lobby area is really nice with tremendous views of the ocean. The rooms are adequate. No issues. I stayed on the third floor opposite the water, and the room looked as though it could use some updating, especially the bathroom. It was clean, but the fixtures were pretty worn. The staff is... More 

Was this review helpful? Yes 3
middlesex nj
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I came out this weekend with my best friend for a girls weekend. We had amazing food and even better massages!!! I had Amber for a deep sweetish massage. She made me very comfortable and felt amazing!!!! My best friend got a mommy to be massage and she was very happy with hers too!!! It was exactly what we needed.... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 22, 2015

First of all I would like to say that this is a lovely facility with many amenities to offer. Great food, staff and spa! We thoroughly enjoyed the couples massage - quiet relaxing atmosphere and wonderful massages. Our complaint is with the room itself. We were in the old part of the hotel, room 303. It did not live up... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015 via mobile

Michael and I having been coming here for years ..The Staff are truly like Family .!!! I got a very Personal Call from Andrea in The Spa ... Touching base with me and wondering about any Services I may require on my Next Visit ,which ironically was the following week for Valentines Weekend ... She was Super as always ,... More 

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2014Management, Manager at Water's Edge Resort & Spa, responded to this review

Mary, Thanks so much for your kind remarks! We are so happy to hear you had a great weekend with us and recognizing Andrea in our spa. Associates like Andrea is what makes the Water's Edge Resort a special place to visit.. Your feedback will make her day complete! We look forward to welcoming you back again and please let... More 

OLD LYME, CT
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed February 13, 2015

Dirty as usual. Mats in the pool locker rooms are terrible. They are the 70's style hard plastic that feel worse on your feet than playing hopscotch on broken glass. Peeling paint, rotting wood and mildew around the hot tub. No towels although a very nice woman brought me on when they were restocked. Pretty pathetic that they call themselves... More 

Was this review helpful? Yes 3
Washington DC
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 4, 2015

Came for a visit in the area and ended up being snowed in for 2 extra days. The staff worked very hard to make our stay as pleasant as possible considering the circumstancs. I learned many of them did not go home to be sure the resort was staffed the next day, including the spa. I truly appreciated that because... More 

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New England, USA
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 8, 2015

I live in Connecticut, and people talk about Water's Edge like it's paradise. We stayed one night in November for our anniversary. I booked the room and spa services via phone, and that was very easy and pleasant. Our arrival was also pleasant; two smiling young men swept the doors wide open for us making us feel like celebrities. Although... More 

Was this review helpful? Yes 2
San Diego
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 1, 2015

We stayed at the Water's Edge in October and had a great trip.We exchange without knowing the area and really enjoyed day trips in the area.We loved Newport Rhode island,Mystic and took a drive up the Conn.river and visited the Gillette castle which a fun stop!! I was pleasantly surprised at how much we enjoyed the condo it was nicer... More 

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