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All 5 West Haven hotels

Hampton Inn & Suites New Haven - South - West Haven

2.5 of 5 Hotel   |   510 Saw Mill Road, West Haven, CT 06516
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Ranked #1 of 5 Hotels in West Haven
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Juliettegold NYC
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212 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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NYC
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here on a college road trip and it was a fine choice. Nice staff, clean room, hot water in the shower (the bathroom is a bit small but the sink is outside so that helps). Comfy bed, good A/C, no road noise even though right off the highway. The area is super convenient, near lots of restaurants/stores etc.... More

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Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
5 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Our hotel experience was probably the best we have ever had. The staff was perfect: attentive, pleasant, competent and thoughtful. We were in West Haven for a funeral. My wife had a casual conversation with the staff person during breakfast and mentioned our reason for being in town. Later that day the staff sent a thoughtful card to our room... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear Ron A, First I want to extend my deepest sympathy to you and your family for your loss. Thank you for writing such an amazing review about your experience during your recent stay with us. I wish it were under better circumstances, however I am really happy to see you and your wife were very comfortable.The team loved having... More

Staten Island, New York
Top Contributor
184 reviews 184 reviews
12 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel and its staff especially Ruby and Nate helped us and went above and beyondTo do so. This is an exemplary property with great rooms,breakfast,attention to detail and fabulous service. Book your reservation and get ready for a great time.

Was this review helpful? Yes 2
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear Travebear007, Thank you for taking the time to write such a wonderful review about your recent stay with us. It is great to see you had such a great experience here in West Haven.It's reviews like these that keep us motivated in providing great guest service. I will be sure to pass along your kind words to the team.... More

Charleston, SC, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

A reservation was made by the desk clerk in Baltimore and paid for in advance for a room the next night in West Haven Connecticut. Upon arrival we found that the reservation was paid for but the date was wrong. The reservation was not changeable therefore if we wanted to stay we could pay again or find another place to... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear Kenneth D, Thank you for your feedback regarding your recent stay with us. I am sure it was frustrating finding out when you arrived at our hotel that the agent at another hotel made your reservation for the wrong date through a non-changeable booking channel. I am glad that booking channel made an exception to their policy when our... More

Morganville, United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is close to University of New Haven. Great place to stay while visiting your child. They have college rates. Hotel is clean and comfortable. Staff very nice/helpful. Plenty of parking and nearby stores/restaurants.

Review collected in partnership with Hampton

Was this review helpful? Yes 3
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear Roxanne N, Thank you for sharing your review of your recent stay with us here at the Hampton Inn West Haven. I am glad you found our hotel to be a great location while visiting your University Of New Haven student. We look forward to your next visit! More

New Jersey
Top Contributor
57 reviews 57 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Hampton Inn West Haven when I was driving home from Boston on Route 95. I had a great experience-my room was wonderful, the staff was very friendly, and the breakfast buffet was delicious. There was a very nice fitness center, and the pool was a little small, but a great way to jump in and cool... More

Was this review helpful? Yes 2
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Hello Anthony G, It was a pleasure reading your feedback about your recent stay with us. Even though you just had a quick overnight stop I am glad you had a chance to enjoy the fitness center, pool, and breakfast. You now know we are just a quick left off of I95 if you need to stop for a night... More

Lowell, North Carolina
Top Contributor
90 reviews 90 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had to stay in the area for some work. I flew in early and got a room around 1:00 pm (early check-in). During my walk to the room, I was greeted by House Service in the hallway - that was a nice touch. I got into the room, unpacked and got my gym clothes on. As I was leaving... More

Was this review helpful? Yes 1
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear Ratboy859, Thank you for taking the time to share your review of your recent stay with us. I am happy to see we were able to accommodate the early check in you needed. I realize our breakfast is important for guests that have to get an early start like yourself. We hope to see you when you are in... More

High Bridge, New Jersey
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Some of the Hampton Inns have had quality issues lately. I have stayed at several. This one has pleasant staff. It is in good condition is a pleasant stay. My daughter is a freshman at UNH and we have made several trips lately. I will continue to stay here.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear Darren B, Thank you for taking the time to share your great experience on your recent stay here in West Haven. I am happy to see you have had a great stay every visit. We hope to continue to see you when you visit your daughter at UNH. More

Texas
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First of all you have to realize that there are not many hotels in West Haven. The Hampton Inn is the best of all. We stayed for 6 nights and had a few problems. The rooms are not that big so we asked for an upgrade to a King Suite. Holly A. and Crystal put us in one right next... More

Was this review helpful? Yes 1
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Hello Funtimestexas, It was an absolute pleasure having you and your husband visit us. I am so glad the room we moved you to was much more comfortable away from the highway noise. Thank you so mcuh for your kind words about the awesome team here. They were all smiles when I shared this review with them. Chocolate chip cookies... More

Riverhead, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a great stay. The room was very clean and really enjoyed the room lay out, is was so different then most hotels and was a refreshing change. We were late for breakfast on the first day but one of the workers let us get some food that was still available. She was so very helpful and sweet. I... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear Carol P, Thank you for your feedback regarding your recent stay here at the Hampton Inn West Haven. I was delighted to read your wonderful comments about our team. I will certainly share your review with them. I am glad you were happy with the space and layout of the room. We hope to see you again soon! More

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Additional Information about Hampton Inn & Suites New Haven - South - West Haven

Address: 510 Saw Mill Road, West Haven, CT 06516
Phone Number:
Location: United States > Connecticut > West Haven
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites New Haven - South - West Haven 2.5*
Number of rooms: 98
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Also Known As:
Hampton Inn And Suites New Haven-South-West Haven
Hampton Inn & Suites New Haven-South-West Haven Hotel West Haven

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