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All 5 West Haven hotels

Hampton Inn & Suites New Haven - South - West Haven

2.5 of 5 Hotel   |   510 Saw Mill Road, West Haven, CT 06516
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Ranked #1 of 5 hotels in West Haven
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Educatedredbne Canandaigua, New York
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197 people have reviewed this hotel

Traveler rating
    88
    72
    24
    8
    5
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97
24
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47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Canandaigua, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was my second stay at this hotel. I bid on priceline and was hoping for something safe at best. This hotel is in a great location, the staff were friendly and professional. Check in was fast and easy. The room was clean, I had extra linens and everything else I could need to feel comfortable. My remote didn't work... More

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Hello Educatedredbne, Thank you so much for your great review about your recent stay with us here at the Hampton Inn West Haven. It was great to see that you received quick response from our team for the battery replacement in your remote and for complimentary toothbrush. I hope next time you visit you will have time to have breakfast... More

Atlanta
Top Contributor
94 reviews 94 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for two nights while moving our daughter into Yale, about 15 minutes away. The beds are very comfortable, the room clean, the breakfast tasty and convenient. We did not have a reservation, because of a mixup with another hotel. But this property had a room, so we grabbed it. We will likely stay here again when we... More

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear MrsJAtlanta, Thank you for taking the time to write your review about your recent stay. I am happy to see moving your daughter into Yale went smooth. I hope she is settling in just fine. As you mentioned, we are just a short drive away and would love to see you again when you come visit her. My sincere... More

Clinton, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel is clean, quiet and affordable. I would highly recommend it! The breakfast is excellent, the staff is very friendly and helpful. The rooms are very nice and comfortable. Many restaurants close by. Just a great place to stay!

Review collected in partnership with Hampton

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Hello Susan M Thank you for taking the time to share your feedback about your recent stay with us. I was happy to see you enjoyed our complimentary full breakfast. I will be sure to share your kinds words with the team here at the Hampton Inn West Haven. We look forward to your next visit! More

Breckenridge
2 reviews
4 of 5 stars Reviewed 1 week ago

From the time we checked in to the time we checked out our trip was effortless. We had no issues with anything at the hotel. Staff was friendly and engaging and room/common areas were clean and inviting. It was also nice that the beach was a 5 minute drive from the hotel!

Review collected in partnership with Hampton

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Hi Kathryn W It was so nice reading your review about your stay with us here at the Hampton Inn in West Haven. I loved that you described you stay as effortless. I hope you enjoyed your time at the Bradley Point Beach. Many out of town guests don't realize how close we really are to the beach. We hope... More

Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

i have been staying in Hampton's chain for a while and I am a golden member. I love the quality and standards that most of their chains provide. However, this hotel has lead me down despite of staying in here nearly in about 6-10 visits. In my last visit I was grabbing some fruit during the breakfast and a huge... More

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Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear Zack Z, Thank you for your feedback regarding your recent stay with us. I have tried contcting you regarding your incident but I do not think I have the right contact number. I would really like to discuss your stay with you. If you could please call me at your earliest convienience. More

Chicago, Illinois
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Another good stay at Hampton Inn. Room is big. I stayed for only one night (i was on business trip). Good option for short stay in the city. Regular breakfast options. Few decent restaurants around this hotel.

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear Rock_Chicago28, Thank you for your feedback regarding your recent stay with us. I will be sure to share your kind words with the team. We loved having you back. We hope to see you again soon! More

douglaston, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel fell below my expectations way below! The pool was a disappointment as it was cold and actually ruined the fun time my children had planned. The continental breakfast left a lot to be desired, there were eggs with ham, for those who didnt eat meat had to make do with cereal, or go hungry.

Review collected in partnership with Hampton

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear Fyzal K, I am sorry to see we fell below your expectations. We do shut the heater off in the pool in the summer as the temperature is very warm and guests prefer the cooler water in the summer. We would have certainly turned the heater on for you if we new you were not comfortable. We do have... More

Milan, Tennessee
Top Contributor
73 reviews 73 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This property needs general maintenance done to their guest rooms. It is very close to interstate so you will hear traffic noise most of the night. Hotel is clean but have stayed here twice now and both times there were things in each room that did not work from office chair, sofa, to shower head not being adjustable

Review collected in partnership with Hampton

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear TNTechie, Thank you for your feedback regarding your recent stay. I am not happy that you had to come across poorly maintained rooms during your stay. We are working on addressing these maintenance issues. More

Bordentown, New Jersey
2 reviews
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for one night and it was a good stay. The bed was extremely comfortable and the pillows, well I would like to know where to buy pillows that comfortable. The bathroom was pretty spacious. No tub, walk in shower and it seemed extremely clean. The room was clean, cozy but big. The continental breakfast... More

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear Marina M, It was so nice to read your great review about your recent stay. I see you loved our pillows so much you would like to buy some for yourself. I could certainly provide you with information on where we puchase them if you would like to call me. We hope to see you again soon! More

2 reviews
4 of 5 stars Reviewed 4 weeks ago

Came here for a family reunion. Clean room, comfy beds, nice bathroom. Loved the microwave and refrigerator. Close to highway and across the street from a huge walmart. One star down because we were over charged.

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear Markia P, Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. I hope you had a great ime at your family reunion. We hope you stay with us again if you come to the West Haven area. More

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Additional Information about Hampton Inn & Suites New Haven - South - West Haven

Address: 510 Saw Mill Road, West Haven, CT 06516
Phone Number:
Location: United States > Connecticut > West Haven
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites New Haven - South - West Haven 2.5*
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Also Known As:
Hampton Inn & Suites New Haven-South-West Haven Hotel West Haven
Hampton Inn And Suites New Haven-South-West Haven

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Enjoy the coastline of Connecticut during your stay in West Haven. Our property is located 10 minutes from New Haven, the home of Yale University and is close to many area attractions like Bradley Point Park and Yale Peabody Museum. Enjoy free WiFi and a hot free breakfast, as you relax in our clean & fresh Hampton beds. ... more   less 
Number of rooms
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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