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All 5 West Haven hotels

Hampton Inn & Suites New Haven - South - West Haven

2.5 of 5 Hotel   |   510 Saw Mill Road, West Haven, CT 06516
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Hampton Inn & Suites New Haven - South - West Haven
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Ranked #1 of 5 Hotels in West Haven
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Rebecca B white plains, United States
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229 reviews from our community

Traveler rating
    102
    84
    28
    9
    6
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109
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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white plains, United States
1 review
4 of 5 stars Reviewed 1 week ago

I only have good things to say. Staff very helpful. Rooms clean. Breakfast could be a little better but since it is complimentary it is hard to complain. That is about all I have to say even though the requirement is for 200 characters.

Review collected in partnership with Hampton

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Hello Rebecca B, Thank you for your wonderful review about your recent stay with us here in West Haven. We hope to see you again soon! More 

Lizella, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent accommodation to say in Hampton Inn, Friendly staff and clean breakfast area and quality of food and I would recommend anyone to say in Hampton Inn. Off course we didn't say too long we just stayed one night our purpose of visit done in a day.

Review collected in partnership with Hampton

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear Peter P, Thank you for taking the time to write a review about your recent stay with us. I am happy to see you were able to enjoy our full hot complimentary breakfast. We hope next time you are able to stay longer. I will be sure to share your kind comments with the team. More 

Jupiter, Florida
Contributor
12 reviews 12 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Great Location while traveling through! Right off I-95 Just a few comments about the room.. Great Storage throughout the room but I was always looking for a trash can! Note pads were used from previous guest and re-used.. Breakfast was good everything was fully stocked! Fitness room was small but had basic equipment (treadmill out of order) elliptical and bike.... More 

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear Elizabeth P, Thank you for taking the time to share your review of our hotel from your recent visit. It was nice to see you had a chance to enjoy the fitness center and full breakfast. We will always be here next time you need to stop off. More 

Slingerlands, New York
Top Contributor
483 reviews 483 reviews
112 hotel reviews
254 helpful votes 254 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The good points-the hotel is in a very good location, right near I-95, and there are plenty of restaurants and stores nearby. They were more than responsive to my calls when a group of young hockey player guests were running and yelling in the hallway. I did not agree with the needs refurbishing comment.....looks like many other Hamptons. There was... More 

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Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear Rhapsodyinblue, Thank you for writing a review regarding your recent stay with us. As mentioned in a separate correspondence we are working with a new breakfast team. It is unacceptable to have any item be empty before breakfast is over. We will continue to improve so all of our guests continue to experience a great stay. We do hope... More 

Seaford, New York
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Just a quick one night stay during the Christmas break. Easy on/off I-95. Perfect place to stay while we visited Yale University and the PEZ factory. Lots of food choices close by. Breakfast was okay. Boring compared to other Hampton Inns. Room was clean & front desk was very friendly. Would stay again.

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear Diane C, Thank you for sharing your review about our hotel. I am happy to see you enjoyed your time visiting the close by PEZ factory and Yale University. I will be sure to share your great comments with the team. We hope to see you again soon! More 

New York City, New York, USA
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed December 21, 2014

The Staff was wonderful but the hotel needs a major improvement because most of the interiors you could see the wear and tear of time just passing by. The needs an overall update to bring up to par with other Hampton Inns.

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Hello FMPENA, Thank you for taking the time to write a review regarding your recent stay with us. I am happy you were pleased with our great team. I will be sure to share your comments with them. We do appreciate your suggestion for an upgrade those comments will be shared with the appropriate team as well. More 

Huntington, New York
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 15, 2014

THis Hampton Inn certainly maintains Hiltons standards --A very helpful young gentleman checked us in --friendly and polite --I couldnt help but notice how friendly everyone was --from maintenance man to housekeepers --all had a smile and a friendly greeting ---later the first evening we heard quite a bit of noise and came to realize we were adjacent to an... More 

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear Andrea S, Thank you for your awesome review of your stay with us. It was wonderful to read how happy and comfortable you were. I will be sure to share your great comments with the team. we hope to see you again soon! More 

grimsby, ontario
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 2, 2014

The Hampton Inn was a high quality stay with clean, comfortable rooms and excellent morning breakfast. The hotel is well located and the staff were very helpful . Price was reasonable and the type of room requested was readily available.

Review collected in partnership with Hampton

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear MrBill17, Thank you for sharing a review of your recent stay with us here in West Haven. I am happy to see you were able to enjoy our complimentary full breakfast. I will be sure to share your great comments with the team. Hope to see you soon! More 

Edison, New Jersey
Top Contributor
62 reviews 62 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 1, 2014

I know I can always depend on the Hampton Inn to be comfortable, clean, and providing breakfast. Staff are always hospitable and polite. This Hampton Inn had a pretty bare pantry when we went looking for some snacks but they had a run over Thanksgiving and as it was a holiday, waiting for delivery. But not a serious problem as... More 

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Hello Susan F, Thank you for your feedback regarding your recent stay with us. I am glad to see we met your expectations and we able to provide everything you needed for your stay. We look forward to you next visit! More 

Charleston, South Carolina
Top Contributor
56 reviews 56 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 24, 2014

Had a meeting in New Haven at Yale University. This hotel is just a short drive from Yale and close to the New Haven airport. Also, we flew into White Plains Airport and it was only a 45 minute drive to the hotel. The hotel is pretty nice and had everything I wanted for a 1 night business trip. When... More 

Was this review helpful? Yes
Holly A, Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear Ryan F, Thank you, For your review regarding your rececent stay. It's always a pleasure having you with us.I'm happy to hear that you enjoyed your stay with us. More 

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Additional Information about Hampton Inn & Suites New Haven - South - West Haven

Address: 510 Saw Mill Road, West Haven, CT 06516
Phone Number:
Location: United States > Connecticut > West Haven
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites New Haven - South - West Haven 2.5*
Number of rooms: 98
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Also Known As:
Hampton Inn And Suites New Haven-South-West Haven
Hampton Inn & Suites New Haven-South-West Haven Hotel West Haven

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