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All 5 West Haven hotels

Hampton Inn & Suites New Haven - South - West Haven

2.5 of 5 Hotel   |   510 Saw Mill Road, West Haven, CT 06516
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81%
Ranked #1 of 5 Hotels in West Haven
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
DonnaL45 Boston, Massachusetts
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202 reviews from our community

Traveler rating
    89
    74
    25
    9
    5
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99
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
New York, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

This hotel is too expensive for basically JUST a room. The bed was comfortable and the room clean, but for what I was paying per night, the hotel should have soap at the very least, and they did not. All in all it is a waste of money for a place to sleep- and even if it was luxurious, there... More

Review collected in partnership with Hampton

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Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear Sylvie S, Thank you for taking the time to share your review about your recent stay. I completely agree there is absolutely no excuse for a hotel to not have soap. I am so sorry you experienced this. I did look into this and found out that we only had the face soap as our delivery was expected the... More

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

In July we stayed here for the first time. The room, the staff, and the breakfast were great. The only reason I am not giving 5 stars is because there was no safe in the room. Yes, they do mention it, but these days traveling with electronics is a must. Neither of us wanted to go to the lobby to... More

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Hi DonnaL45, Thank you for your great review about your stay with us. Hopefully next time you visit us we will have safes in the room. I am happy to see you enjoyed your room, the staff and the breakfast. Hope to see you soon! More

Morgantown PA
Top Contributor
119 reviews 119 reviews
49 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Typical Hampton except for one thing - the television was set up so that it was VERY DIFFICULT to get out of the "pay to view" mode. I have seen similar things before, but this was unusual and took a number of minutes to finally get around this sales effort. Apart from this, I consider this property to be a... More

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Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Hello David N, Thank you for providing your feedback about your recent stay here at the Hampton Inn West Haven. I am sorry you had to experience difficulty with the television. We will certainly look into that. It was nice to see you were happy with the easy access to I-95 CT corridor from our hotel. We look forward to... More

Fairfax, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This was a good value, with clean and comfortable accommodations, great free breakfast and helpful, pleasant staff. The hotel seemed busy, and perhaps a little under-staffed at times. This seemed to be one of the only hotels in the area that offered rooms with 2 queen-size beds, which is a plus for our family.

Review collected in partnership with Hampton

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Hi Laura M, Thank you for taking the time to write your review regarding your recent stay at our Hampton Inn in West Haven. It was nice to see we were able to provide you with a room with two queen beds that you needed. I was please to see you were able to experience the great service from our... More

1 review
4 of 5 stars Reviewed 2 weeks ago

We were very happy that we picked the Hampton Hotel. Great location and the staff was helpful. Will return next time we are in the area. Location was great for getting around town and there was a restaurant next door that made it very easy to grab something to eat.

Review collected in partnership with Hampton

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Hello 408stevenh, Thank you for writing a review about your recent stay. We are happy you chose us too! I am glad to see you were able to enjoy the Texas Roadhouse restaurant right next store. We hope you choose us here at the West Haven location again when in the area! More

Canandaigua, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

This was my second stay at this hotel. I bid on priceline and was hoping for something safe at best. This hotel is in a great location, the staff were friendly and professional. Check in was fast and easy. The room was clean, I had extra linens and everything else I could need to feel comfortable. My remote didn't work... More

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Hello Educatedredbne, Thank you so much for your great review about your recent stay with us here at the Hampton Inn West Haven. It was great to see that you received quick response from our team for the battery replacement in your remote and for complimentary toothbrush. I hope next time you visit you will have time to have breakfast... More

Atlanta
Top Contributor
93 reviews 93 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights while moving our daughter into Yale, about 15 minutes away. The beds are very comfortable, the room clean, the breakfast tasty and convenient. We did not have a reservation, because of a mixup with another hotel. But this property had a room, so we grabbed it. We will likely stay here again when we... More

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear MrsJAtlanta, Thank you for taking the time to write your review about your recent stay. I am happy to see moving your daughter into Yale went smooth. I hope she is settling in just fine. As you mentioned, we are just a short drive away and would love to see you again when you come visit her. My sincere... More

Clinton, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is clean, quiet and affordable. I would highly recommend it! The breakfast is excellent, the staff is very friendly and helpful. The rooms are very nice and comfortable. Many restaurants close by. Just a great place to stay!

Review collected in partnership with Hampton

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Hello Susan M Thank you for taking the time to share your feedback about your recent stay with us. I was happy to see you enjoyed our complimentary full breakfast. I will be sure to share your kinds words with the team here at the Hampton Inn West Haven. We look forward to your next visit! More

Breckenridge
2 reviews
4 of 5 stars Reviewed 4 weeks ago

From the time we checked in to the time we checked out our trip was effortless. We had no issues with anything at the hotel. Staff was friendly and engaging and room/common areas were clean and inviting. It was also nice that the beach was a 5 minute drive from the hotel!

Review collected in partnership with Hampton

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Hi Kathryn W It was so nice reading your review about your stay with us here at the Hampton Inn in West Haven. I loved that you described you stay as effortless. I hope you enjoyed your time at the Bradley Point Beach. Many out of town guests don't realize how close we really are to the beach. We hope... More

Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 4 weeks ago

i have been staying in Hampton's chain for a while and I am a golden member. I love the quality and standards that most of their chains provide. However, this hotel has lead me down despite of staying in here nearly in about 6-10 visits. In my last visit I was grabbing some fruit during the breakfast and a huge... More

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear Zack Z, Thank you for your feedback regarding your recent stay with us. I have tried contcting you regarding your incident but I do not think I have the right contact number. I would really like to discuss your stay with you. If you could please call me at your earliest convienience. More

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Additional Information about Hampton Inn & Suites New Haven - South - West Haven

Address: 510 Saw Mill Road, West Haven, CT 06516
Phone Number:
Location: United States > Connecticut > West Haven
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites New Haven - South - West Haven 2.5*
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Also Known As:
Hampton Inn & Suites New Haven-South-West Haven Hotel West Haven
Hampton Inn And Suites New Haven-South-West Haven

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