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Hampton Inn & Suites New Haven - South - West Haven

Certificate of Excellence
2.5 of 5
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510 Saw Mill Road, West Haven, CT 06516
Hampton Inn & Suites New Haven - South - West Haven
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Ranked #1 of 5 Hotels in West Haven
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 days ago
Thomas G Providence, United States
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298 Reviews from our TripAdvisor Community

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Traveler rating
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    40
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145
44
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69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Providence, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

1. Hotel room had food/debris on floor at time of check-in. It clearly had not been vacuumed. 2. Premium internet service extremely slow and unusable. Eventually feel back to LTE and thus waste of money. 3. Fitness room did not have towels, cups, or working water dispenser. Digital check-in worked well although room I preferred was not available; I was... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
United States
Level Contributor
133 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I've stayed at this hotel several times before and our experience this time indicates possible upkeep problems. After we got in from a long trip we attempted to fall asleep but the mattress was of poor quality; lacking support and we could feel every spring. The mattress was so light that it kept sliding across the box spring and I... More 

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Wesley Chapel
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stay here when in town visiting family. This property has never failed me. I always know what to expect and it is on par and exactly what you would expect for a Hampton Inn. It is directly on the side of the highway and a main road, so certainly no views but if you stay here it is more... More 

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Atlanta, Georgia
Level Contributor
56 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We booked this hotel, for our visit to Yale University. Upon check in, the young lady gave us some tips on parking at Yale. Check in was smooth and fast. Our room was clean and comfortable. The shower had average water pressure. We had a comfortable nights rest, and the room was quiet.

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Phoenix, United States
1 review
4 of 5 stars Reviewed 1 week ago

This location is easy to access and easy to use. I stay here often because the staff is always so helpful and friendly. I always believe breakfast could be a step higher with more fruit and better quality, but the rest of the place is great.

Review collected in partnership with Hampton

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Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear ScottB, Thank you for sharing your glowing review of our Hampton Inn in West Haven, CT. It is so great to see you continue to come back and stay with us because of our great staff. I will certainly be sure to share your feedback with our team. We look forward to your next stay! More 

1 review
4 of 5 stars Reviewed 1 week ago

The hotel staff were very friendly and helpful. Clean hotel. If you like a firm bed then you would not like the bed was very soft. Breakfast was okay. Clean pool and hotel was easy to get to. Also there is a Walmart across the street, Dunkin Donut, McDonald, Texas Roadhouse and a convenience store all within walking distance.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Hello mitchelinb, Thank you sharing your review of our Hampton Inn in West Haven, CT. It was a great to see you enjoyed our comfortable beds, complimentary breakfast and pool during your stay on your recent trip. I will be sure to share your kind comments of our team. We hope to see you again soon! More 

Bluefield, West Virginia
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The desk attendant was very welcoming and friendly upon our arrival. The room was clean and comfortable. There were dining options close, which we liked since we arrived late and were hungry. Overall good overnight stay, no complaints.

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Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear AleciaLester, We really appreciate you sharing your review of our Hampton Inn in West Haven, CT. I am happy to see you were able to take advantage of the close dining options we have nearby even though it was late. We will be sure to share your wonderful comments about the front desk team. We hope to see you... More 

Upstate NY
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was typical Hampton ... outstanding. Clean comfortable, and with services you'd expect in a much pricier place. ( Thank you Craig, the houseman who cheerfully made 2 trips to our room to accommodate us. Don't forget to give him a little sumpin' sumpin' for his service, people !!) Breakfast was very good and filling, the staff made sure... More 

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Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Hello linnerone, Thank you for your review of our Hampton Inn in West Haven, CT. It was wonderful to see Craig was able to assist you with your request. We will certainly be sure to share this review with him. We hope to see you again soon! More 

Boston, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

There were some cleanliness issues in the bathroom but overall the staff were courteous. The mattress was very soft. The ac was very loud and annoyingly turns off to save energy, unfortunately the room become warm overnight.

Review collected in partnership with Hampton

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Dear Mary G, Thank you for your feedback regarding your recent stay with us. As you mentioned there were some positive and some negative points in your stay. I hope you consider the negative points an exception and consider staying with us again. We strive everyday to provide the highest level of great guest service. We will certainly take your... More 

West Haven, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed for 5 nights during the 4th of July holiday. I found this Hampton Inn to be very clean and comfortable. The breakfast was very good and the staff was very friendly and accommodating. Considering that it is a hotel with many guests, it was quiet overall. I would definitely recommend this Hampton Inn!

Review collected in partnership with Hampton

Was this review helpful? Yes
Holly A, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Hello Loralea R, Thank you for sharing your wonderful review of our Hampton Inn in West Haven, CT from your recent stay with us. We are so pleased to be your choice to spend the Holiday weekend. We hope to see you again soon! More 

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