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All 1 West Hartford hotels

West Hartford Inn

2.0 of 5 Hotel   |   900 Farmington Ave, West Hartford, CT 06119
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Ranked #1 of 1 Hotels in West Hartford
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42 reviews from our community

Traveler rating
    2
    12
    7
    12
    9
See reviews for
14
3
9
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Eagleville, Pennsylvania, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel on several occassions over the past 2 years. It is conveniently located to the University of Hartford where my daughter is a student. It is also walking distance to Blue Back Square for shopping and resturants. My encounters with the staff have always been excellent. It seems the hotel has undergone some room improvments... More

Was this review helpful? Yes
West_Hartford_Inn, General Manager at West Hartford Inn, responded to this review

Dear Guest, Thanks for sharing your experience at the West Hartford Inn. We are glad to hear that you enjoyed your to stay. We are trying to make our elevator ride more pleasurable. We would like you to come see us again. Regards. More

Keene, New Hampshire
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location. Within walking distance of Blue Back Square which is a very nice, quaint, New England style shopping area with a variety of restaurant selections including The Cheesecake Factory. Hotel is small with private parking garage. Don't let the hallways deter you. The rooms are very comfortable. Has small exercise room and continental breakfasts. Staff is very pleasant and... More

Was this review helpful? Yes
West_Hartford_Inn, General Manager at West Hartford Inn, responded to this review

Dear Guest, Thanks for sharing your experience at the West Hartford Inn. We are glad to hear that you enjoyed your to stay. We are working very hard to change the looks and feel of our hotel. We'll try to make our hallways more welcoming. Come see us again . Regards. More

Rochester, MN
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 10, 2014

We visited friends in West Hartford, and found the West Hartford Inn to be ideally located. Whole Foods in within walking distance, as is the downtown (Center) area of West Hartford. Elizabeth Park is about a mile away, but is reached through quiet residential neighborhoods, so was ideal for running. The room had a microwave and refrigerator (but no freezer)... More

Was this review helpful? Yes 1
Winter Harbor, Maine
Contributor
15 reviews 15 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 15, 2014

The hotel is quite dated and garage parking is a bit odd, but the room was clean and comfortable and the location was a block away from relatives we came to visit. My only major complaint was our room was on the forth floor and my wife is partially handicapped. Not a problem until the fire alarm went off one... More

Was this review helpful? Yes 1
West_Hartford_Inn, Manager at West Hartford Inn, responded to this review

Dear Valued Guest, We deeply apologize for the false alarm occurrence during your stay. There was a leak in a gutter that set off a smoke detector in the garage. The issue has been addressed, so it should not happen again. We would be happy to place you on the second floor instead of the fourth during your next visit.... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 31, 2014

My company recently sent me to the Hartford area for an assignment and booked me into the West Hartford Inn. When I finally found the hotel ( it is hidden way back behind a gas station and a night club) I was greeted by a small tacky lobby. The front desk person was very welcoming. The elevator was slow and... More

Was this review helpful? Yes 1
West_Hartford_Inn, Manager at West Hartford Inn, responded to this review

Dear Valued Guest, Thank you for your compliment on staff and location. It’s very kind of you considering you had an unpleasant stay with us. Your concerns are valid and well heard. We have a very diverse staff here, and a few employees that speak English as their second language might mispronounce or use improper words when replying to a... More

Milton, New Hampshire, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 26, 2014

Let me establish my credibility. Having over 10 years experience in the hotel industry, I know what extraordinary customer service is. I also have seen and stayed in great facilities. West Hartford Inn is not in any of these categories. I was very much disappointed with my 2 day stay to visit family. First, West Hartford Inn was hard to... More

Was this review helpful? Yes 1
West_Hartford_Inn, Manager at West Hartford Inn, responded to this review

Dear Peter S., Thank you for bringing your concerns about our inn to our attention. We are pleased that you were happy with the service you were provided by Hinesh and Teri, and will be sure to pass on your compliment. Most of the issues that you wrote about in your review have either been addressed or are currently being... More

Sharps Chapel, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 1, 2014

This trip was between Christmas and New Years. The good: Check-in was easy and friendly. The room is spacious, clean, no street noise, has microwave, fridge, in-room coffee and wifi. Walking distance to West Hartford Center with a restaurant next to the hotel and many more eateries and shops a couple of blocks away. On bus route for trips to... More

Was this review helpful? Yes 2
West_Hartford_Inn, Manager at West Hartford Inn, responded to this review

Dear Valued Guest, We would like to thank you for bringing your concerns about our hotel to our attention. We are taking the time to address the issues you mentioned in your review. For example, we are unaware of the time and volume that a guest sets the in-room alarm clock due to privacy during their stay. However, the fear... More

Silver Spring, Maryland
Top Contributor
67 reviews 67 reviews
6 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 30, 2013

We stayed so that we could visit the homes of Samuel Clemens and Harriet Beecher Stowe. The location was good; the bed was comfortable. Although there was an attached club, we never heard a peep of their loud music.

Was this review helpful? Yes
West_Hartford_Inn, Manager at West Hartford Inn, responded to this review

Dear Valued Guest, Thank you for your comments. It is wonderful to hear you chose our hotel due to convenience of our hotel near to two iconic landmarks. We look forward to your return visit, so you can enjoy upcoming improvements to our hotel. Regards, More

Missoula, Montana
Top Contributor
60 reviews 60 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed October 14, 2013

We stayed at this hotel because it was convenient to festivities for a recent family wedding. Given a choice, I would not stay here again. We were greeted with signs about the hotel's renovation, but had no idea we would be staying in a room that WAS in the throes of being renovated. Baseboards were non-existent, the rug was coming... More

Was this review helpful? Yes
West_Hartford_Inn, Manager at West Hartford Inn, responded to this review

Dear Valued Guest, We would like to thank you for bringing your concerns about our hotel to our attention. Management understands that the partial upgrades had caused a bit of disorder in some of our rooms. We are doing our best to increase the attractiveness and functionality to better suit the needs of our guests. With recent staff changes, and... More

Brodnax, VA
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 19, 2013

Comfortable, charming inn. Would go back in a second! Steven made our stay comfortable, as well as the desk attendant. We stayed in the suite, #207, I believe, and it was just wonderful. Spacious room with GE Profile appliances: microwave and toaster oven. There was also a coffee maker. The room was EXTRA clean, had a king size bed, nice... More

Was this review helpful? Yes
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Additional Information about West Hartford Inn

Address: 900 Farmington Ave, West Hartford, CT 06119
Location: United States > Connecticut > West Hartford
Price Range (Based on Average Rates): $$
Hotel Class:2 star — West Hartford Inn 2*
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Also Known As:
West Hartford Hotel West Hartford

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