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All 1 West Hartford hotels

West Hartford Inn

2.0 of 5 Hotel   |   900 Farmington Ave, West Hartford, CT 06119
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35%
Ranked #1 of 1 hotels in West Hartford
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  • Reviews (39)
  • Photos (26)
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39 people have reviewed this hotel

Traveler rating
    2
    9
    7
    12
    9
See reviews for
12
3
9
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Winter Harbor, Maine
Contributor
15 reviews 15 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 15, 2014

The hotel is quite dated and garage parking is a bit odd, but the room was clean and comfortable and the location was a block away from relatives we came to visit. My only major complaint was our room was on the forth floor and my wife is partially handicapped. Not a problem until the fire alarm went off one... More

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West_Hartford_Inn, Manager at West Hartford Inn, responded to this review

Dear Valued Guest, We deeply apologize for the false alarm occurrence during your stay. There was a leak in a gutter that set off a smoke detector in the garage. The issue has been addressed, so it should not happen again. We would be happy to place you on the second floor instead of the fourth during your next visit.... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 31, 2014

My company recently sent me to the Hartford area for an assignment and booked me into the West Hartford Inn. When I finally found the hotel ( it is hidden way back behind a gas station and a night club) I was greeted by a small tacky lobby. The front desk person was very welcoming. The elevator was slow and... More

Was this review helpful? Yes 1
West_Hartford_Inn, Manager at West Hartford Inn, responded to this review

Dear Valued Guest, Thank you for your compliment on staff and location. It’s very kind of you considering you had an unpleasant stay with us. Your concerns are valid and well heard. We have a very diverse staff here, and a few employees that speak English as their second language might mispronounce or use improper words when replying to a... More

Milton, New Hampshire, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 26, 2014

Let me establish my credibility. Having over 10 years experience in the hotel industry, I know what extraordinary customer service is. I also have seen and stayed in great facilities. West Hartford Inn is not in any of these categories. I was very much disappointed with my 2 day stay to visit family. First, West Hartford Inn was hard to... More

Was this review helpful? Yes 1
West_Hartford_Inn, Manager at West Hartford Inn, responded to this review

Dear Peter S., Thank you for bringing your concerns about our inn to our attention. We are pleased that you were happy with the service you were provided by Hinesh and Teri, and will be sure to pass on your compliment. Most of the issues that you wrote about in your review have either been addressed or are currently being... More

Sharps Chapel, Tennessee
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 1, 2014

This trip was between Christmas and New Years. The good: Check-in was easy and friendly. The room is spacious, clean, no street noise, has microwave, fridge, in-room coffee and wifi. Walking distance to West Hartford Center with a restaurant next to the hotel and many more eateries and shops a couple of blocks away. On bus route for trips to... More

Was this review helpful? Yes 2
West_Hartford_Inn, Manager at West Hartford Inn, responded to this review

Dear Valued Guest, We would like to thank you for bringing your concerns about our hotel to our attention. We are taking the time to address the issues you mentioned in your review. For example, we are unaware of the time and volume that a guest sets the in-room alarm clock due to privacy during their stay. However, the fear... More

Silver Spring, Maryland
Top Contributor
67 reviews 67 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 30, 2013

We stayed so that we could visit the homes of Samuel Clemens and Harriet Beecher Stowe. The location was good; the bed was comfortable. Although there was an attached club, we never heard a peep of their loud music.

Was this review helpful? Yes
West_Hartford_Inn, Manager at West Hartford Inn, responded to this review

Dear Valued Guest, Thank you for your comments. It is wonderful to hear you chose our hotel due to convenience of our hotel near to two iconic landmarks. We look forward to your return visit, so you can enjoy upcoming improvements to our hotel. Regards, More

Missoula, Montana
Top Contributor
59 reviews 59 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed October 14, 2013

We stayed at this hotel because it was convenient to festivities for a recent family wedding. Given a choice, I would not stay here again. We were greeted with signs about the hotel's renovation, but had no idea we would be staying in a room that WAS in the throes of being renovated. Baseboards were non-existent, the rug was coming... More

Was this review helpful? Yes
West_Hartford_Inn, Manager at West Hartford Inn, responded to this review

Dear Valued Guest, We would like to thank you for bringing your concerns about our hotel to our attention. Management understands that the partial upgrades had caused a bit of disorder in some of our rooms. We are doing our best to increase the attractiveness and functionality to better suit the needs of our guests. With recent staff changes, and... More

Brodnax, VA
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 19, 2013

Comfortable, charming inn. Would go back in a second! Steven made our stay comfortable, as well as the desk attendant. We stayed in the suite, #207, I believe, and it was just wonderful. Spacious room with GE Profile appliances: microwave and toaster oven. There was also a coffee maker. The room was EXTRA clean, had a king size bed, nice... More

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Long Beach, New York
2 reviews
5 of 5 stars Reviewed May 29, 2013

I had a wonderful experience at the West Hartford Inn. The staff was friendly, the rooms were very comfortable and it was the perfect location for shopping in the area. I especially liked the breakfast in the morning, it made it easy to eat and go. I would definitely stay here again!

Was this review helpful? Yes
Cleveland, Ohio, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 10, 2013

I was in West Hartford for a family event and stayed at the Inn. its location is very convenient. Inn is a clean place with lot's of freebies, including workout facilities, internet, HBO, breakfast, phone and covered parking garage. very recommended. very considering staff.

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New Rochelle, New York
1 review
4 of 5 stars Reviewed March 31, 2013

I was visiting the area so I decided to stay there.When I checked the staff was very friendly .when I got to my room it was cleansed that was a great relief.I had read some reviews which weren't so positive....I was a bit skeptical when I was booking the room but I decided to go ahead because it served my... More

Was this review helpful? Yes
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Additional Information about West Hartford Inn

Address: 900 Farmington Ave, West Hartford, CT 06119
Location: United States > Connecticut > West Hartford
Price Range (Based on Average Rates): $$
Hotel Class:2 star — West Hartford Inn 2*
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Also Known As:
West Hartford Hotel West Hartford

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Class
Official Description (provided by the hotel)
Ideal for both business and social travel, the West Hartford Inn offers: Comfort and Convenience. Comfort... The West Hartford Inn now offers newly upgraded rooms. Guests have the opportunity to experience firm mattresses, softer carpets, modern furniture, and 39" flat screen TVs! You can start off your morning with a jog on the treadmill or a quick weight-lifting session in our exercise room, which is conveniently situated across the hall from our breakfast room. Then enjoy a complimentary continental morning meal, including various baked goods, fresh fruit, cereal, yogurt, and hot and cold beverages. Before you head out for the day, log your phone or laptop onto one of our free Wi-Fi networks and say hello to a loved one. If there is anything you need throughout your stay, see one of our kind and friendly staff members. They are here to assist you twenty-four hours each day! Convenience... Whether you are staying with us for business or social travel, much of what Connecticut has to offer is nearby to the West Hartford Inn. In fact, we are located within walking distance of Blue Back Square and West Hartford Center, which are both filled with bars, restaurants, and shops. Moreover, we are a just short drive away from the following schools: University of Saint Joseph, University of Hartford (including The Hartt School), UConn School of Law, Trinity College, and Kingswood-Oxford. Don't forget to visit well-known tourist attractions, such as the Mark Twain House & Museum, the Harriet Beecher Stowe House, The New Children's Museum, the CT Science Center, Wadsworth Atheneum, Dinosaur State Park, our State Capitol, and many other exciting locations! **Important information: You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. ... more   less 
Number of rooms
53

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