We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SpringHill Suites Mystic Waterford

Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
401 N. Frontage Rd., Waterford, CT 06385
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
SpringHill Suites Mystic Waterford
Professional photos View all
Browse nearby
SpringHill Suites Mystic Waterford
Share an Experience

141 reviews from our community

Traveler rating
    46
    59
    27
    6
    3
See reviews for
52
26
8
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (141)
  • Mar-May only
    (34)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (26)
All months
New York City, New York
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Consistent with other SpringHill Suites I've visited, this location provided clean, comfortable, amply sized rooms, and a full complimentary breakfast. The added benefit was an extra friendly and helpful staff. In addition, the rooms on the back side of the hotel (even-numbered rooms) face a lake, so very private and restful notwithstanding the hotel's convenient location right off of I-95... More 

Was this review helpful? Yes
WHGGuestService, Manager at SpringHill Suites Mystic Waterford, responded to this review

Jason, Thank you for the fantastic review! I am glad that you were so pleased with our staff and the hotel overall. Thanks for sharing your tip about our rooms with a lake view, many of our guests are pleasantly surprised to see this after they check in. Sincerely, Chris Chiappa General Manager More 

Fairfield, Connecticut
1 review
3 of 5 stars Reviewed 5 days ago NEW

I am a Marriott Vacation Club owner. We usually choose Marriott's as our hotel choice as we feel it is a reliable stay. Clean rooms, comfortable beds, good prices, etc. We booked this room as a quick overnight for my daughter's dance competition. Everything about the hotel was fine, clean, reliable, well priced. My complaint, however, is the front desk... More 

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
92 reviews 92 reviews
18 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First and foremost, pay attention to the hotel's website when it tells you to look for New London, CT and not Waterford. And then pay attention to your GPS. The mountains of snow didn't help, but even on a clear day, the hotel is located off a one way entrance from a frontage road, and access to other businesses, including... More 

Was this review helpful? Yes
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed Sunday night into Monday as a result of bad weather. Front desk was friendly and accommodating. Price was about average for the area in the low 100s. Room was HUGE and for the most part, clean. Found an old hair clip under the couch but bathroom and living area were clean. Bed was flat and uncomfortable and we were... More 

Was this review helpful? Yes 1
WHGGuestService, General Manager at SpringHill Suites Mystic Waterford, responded to this review

Jesse, We love to receive reviews from Senior Contributors like yourself. I’m glad that you chose our hotel to get away from all of the snow that we have had recently. Thank you for your positive comments about the size of your guest room; I have already notified housekeeping of the issue that you had mentioned. I’m sorry that you... More 

Millbury, Massachusetts
Top Contributor
61 reviews 61 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I kept going back and forth between 3 and four stars but decided to go higher because it was a nice stay. What I liked was it was clean and both the couch and beds were comfortable. The pool seemed clean and the fitness room was quiet. I loved that they had free hot breakfast with lots of cold options... More 

Was this review helpful? Yes
Exton, Pennsylvania
Top Contributor
83 reviews 83 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for a weekend to go to the Mohegan Sun Casino. It is a nice roomy hotel that has spacious rooms, free breakfast and a nice pool. I liked how the rooms had a front room with a couch, a small dinning area and then the beds in the back room. The bathroom also had its own separate... More 

Was this review helpful? Yes
WHGGuestService, General Manager at SpringHill Suites Mystic Waterford, responded to this review

We’re so happy that you enjoyed your stay with us. As your review mentioned we are conveniently located within a 15 min. drive of Mohegan Sun Casino and it seems that our hotel was well suited for your trip to the area. Thank you for taking the time to upload all of those great pictures, we hope to see you... More 

Denton, Texas
Top Contributor
133 reviews 133 reviews
31 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had originally booked a stay here for 5 weeks, however due to a scheduling conflict with my company had to cut out after 5 days. Arrived in the middle of a snow storm, kind of difficult to get to the property due to that. Check in was great, thanks Stephanie. Actually all of the staff was great to deal with,... More 

Was this review helpful? Yes 1
WHGGuestService, General Manager at SpringHill Suites Mystic Waterford, responded to this review

Pierce, It was a pleasure having you stay with us, sorry that the trip was cut short. Thank you for the great review of our property we’re glad that you enjoyed yourself and found the hotel to be clean and well taken care of. Our staff certainly aims to please, and I will absolutely pass your praise along to Stephanie.... More 

Senior Contributor
26 reviews 26 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 22, 2015

We booked two rooms from 1/16 to 1/18 for my in-laws and my wife and two kids. My brother-in-law and his girlfriend joined us on 1/17 as we were there to celebrate a birthday in nearby New London. The room was nice and clean, bed sheets were clean, no strange odors, and a very clean bathroom. The free breakfast was... More 

Was this review helpful? Yes 2
New York City, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 18, 2015

The hotel was nicely renovated. The room was Clean and I love clean. The bed was comfortable, the breakfast was good. The hotel all around was comfortable.The staff was friendly, and helpful. The heat was great, in the lobby you can always get a hot cup of tea and that was appreciated. Can't really say nothing negative. The price was... More 

Was this review helpful? Yes 1
Floral Park, New York
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 18, 2015

If you are going to Mohegan Sun, stay here! Very clean large rooms. Friendly staff..John at front desk very helpful. And only 20 minutes to Mohegan Sun. Breakfast was ok. I have had better at other Springhill suites.

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

58 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (36)
Viewed
Room/suite (18)
Viewed
View from room (1)
Viewed
Dining (4)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (2)
Viewed
Bathroom (3)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (6)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (8)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question