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All 5 Waterford hotels

SpringHill Suites Mystic Waterford

3.0 of 5 Hotel   |   401 N. Frontage Rd., Waterford, CT 06385
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Ranked #1 of 5 hotels in Waterford
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 weeks ago
nikky w Clifton, New Jersey
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115 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
Clifton, New Jersey
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This review is mostly to compliment Chris at the front desk for going above and beyond to make us feel cared for. We arrived at the hotel on 3/21/14 with our teenage son after visiting a near by college he is considering. We had several requests and Chris made sure all our needs were taken care of. The hotel also... More

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WHGGuestService, Manager at SpringHill Suites Mystic Waterford, responded to this review

It was very nice of you to take the time to review our hotel. We pride ourselves on the level of service that we provide to our guests, and I am glad that we were able to exceed your expectations. Taking excellent care of guests is our number one priority. I hope that the next time you are in the... More

Chester, New Jersey
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2014

Stayed here for one night to attend a concert at nearby Mohegan Sun. Received several emails prior to my arrival to confirm and ask me if I needed anything else. Very convenient location, close to Mystic, Mohegan Sun and the Coast Guard Academy. When I checked in, the very nice woman at the front desk helped me with directions and... More

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Montauk, New York
Top Contributor
87 reviews 87 reviews
43 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed February 17, 2014

The hotel was very clean from the lobby to the rooms. There were no marks or scuffs on the walls. The carpet was in decent shape through out. The beds were very very comfortable and the duvets were either new or freshly laundered. The room had a living room area with a kitchenette and desk and a very large couch... More

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Stone Ridge, New York
16 reviews 16 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 2, 2014

Was really impressed with how clean this hotel was. Already a big Marriott fan, but this exceeded my expectations. VERY reasonably priced, great breakfast and friendly staff. Only 25 minutes from Mohegan Sun and Mystic CT. We will definitely stay here again.

Was this review helpful? Yes 1
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 6, 2014

Redone lobby.. Mary at the desk was quite helpful in making my stay quite comfortable. Rooms were large and clean and warm. Even though the outside temperature was at -7. Just a little confusing getting access to the entrance to the hotel. On the GPS you have to use New London as the hotel address . This property had a... More

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Acton, Massachusetts
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 22, 2013

First time at a "Spring Hill" but Marriott is my favorite brand. This hotel has all upscale niceness of a Marriott but at a great price - especially as there is a full American breakfast (NOT continental as some in another review said). Eggs, sausage, hot waffles, then also the usual breads, cereal, yogurt, oatmeal fruit etc. At checkin they... More

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Beautiful Jersey shore
Top Contributor
75 reviews 75 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 2, 2013

Stayed here 11/30/13 for one night for a family function. Very friendly greeting at front desk started us off on the right foot, and things only got better from there. Warm cookies, hot coffee, very clean room in great condition. We had only one TV in the room between the living space and the bedroom (others have reported having 2),... More

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Bristow, Virginia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed November 11, 2013

I checked in an hour ago and will be asking tomorrow how I can cancel the remainder of my reservation so I can go to the Marriot down the road. First, I chose this hotel because I am traveling on business. I will admit that I have been spoiled by the Residence Inn in Middletown, RI. They were amazing. I... More

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Elizabeth, New Jersey
Top Contributor
58 reviews 58 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 29, 2013

we stayed here one night as our closest option to Mohegan Sun - everything nearer to the casino was sold out (probably due to the sold out concert at the arena that night). It was a 20 minute drive from this place to Mohegan Sun - but we knew that when we booked and were OK with it. Very reasonable... More

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Riverdale, New York
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 16, 2013 via mobile

Stayed here for 1 night October 12th, visiting this area.Rooms were spacious with 2 flat screen TV's, 1 in the sleeping area that had 2 queens beds separated by a wall that featured a long couch with the second TV. Then their was a another section off the couch that had a desk with wired wifi(room also had wireless wifi)... More

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WHGGuestService, General Manager at SpringHill Suites Mystic Waterford, responded to this review

We appreciate you taking the time to write this review and are glad to hear that you and your family enjoyed staying at the SpringHill Suites. Thanks for the great description of our rooms and the breakfast that we offer, I think that this information will be very helpful to other travelers who are coming to the area. We are... More

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Additional Information about SpringHill Suites Mystic Waterford

Also Known As:
Springhill Suites Mystic Waterford Hotel Waterford
Springhill Suites Mystic Waterford Hotel
Springhill Suites Waterford
Waterford Springhill Suites
Address: 401 N. Frontage Rd., Waterford, CT 06385
Phone Number:
Location: United States > Connecticut > Waterford
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Waterford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Mystic Waterford 3*
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