We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SpringHill Suites Mystic Waterford

Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
401 N. Frontage Rd., Waterford, CT 06385
Special Offer
Earn Rewards Points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
SpringHill Suites Mystic Waterford
View Map
Add Photo Write a Review

160 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    54
    65
    31
    7
    3
See reviews for
62
32
8
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (160)
  • Mar-May only
    (40)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (26)
All months
Athol, Massachusetts
Level Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A little tricky to find by GPS, as it sits right on the border between Waterford and New London....it is better to type in the hotel NAME rather than street address. We stayed here for two days while visiting nearby attractions. Our room was very clean, spacious and comfortable. It consisted of 2 queen beds, a large sofa, a desk,... More 

Was this review helpful? Yes
New York City, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

New looking property fairly close to Mystic Seaport. Can look questionable from outside due to abandoned property next door.The free breakfast does not include offerings from other Marriott properties including Waffle machine, plentiful fruit, etc. it is a smoke free property so smokers use the patio outside the indoor pool. The patio needs a good cleaning to clean up tobacco,... More 

Was this review helpful? Yes
WHGGuestService, General Manager at SpringHill Suites Mystic Waterford, responded to this review

Thank you for taking the time to send in your review. We definitely strive to provide a great guest experience, please know that we take your comments seriously and will be working diligently to resolve the issues that you mentioned. We do provide the waffle machine on the weekend, we are sorry you missed it. I do appreciate that you... More 

torrington, connecticut
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived was a little concerned with first impression when you come in driveway, as there is a run down building and parking lot next door. Lobby area was clean. Got room key went to room on second floor, opened room and got knocked over with the smell of rotten lobster. Apparently hotel staff knew about this as windows were... More 

Was this review helpful? Yes
WHGGuestService, General Manager at SpringHill Suites Mystic Waterford, responded to this review

Thank you for taking the time to send in your review. We definitely strive to provide a great guest experience; please know that we take your comments seriously. I have spoken with our housekeeping team regarding the comments about the guest rooms to ensure that this type of thing doesn't happen again. I do appreciate that you enjoyed the friendliness... More 

Bloomfield, CT
Level Contributor
121 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent the weekend here with our grandchildren (ages 5 & 1) so we could be near the beach. The hotel was lovely, the staff was very friendly and the location was perfect. The girls totally enjoyed the pool. Breakfast was free and quite adequate.

Was this review helpful? Yes
Garden City, New York
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is brand new and those with older GPS may have an issue finding it..Use Shop Rite Supermarket, next door and GPS will locate. Clean hotel, clean grounds. Just a very simple, delightful and well run property. Staff is friendly and professional. Ms. Mary at the desk was a delight. Enjoy

Was this review helpful? Yes 1
Kailua, Hawaii
Level Contributor
161 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband, teenage daughter, and I stayed at the SpringHill Mystic Waterford for 3 nights in June. The price was reasonable, though you will be charged $20.25/night for Occupancy Sales Tax. I'm pretty sure that's standard for any hotel in the area. Price included breakfast, parking, and WiFi (as long as you're a Marriott Rewards member). We rented a 1-Bedroom... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed July 21, 2015

We stayed at this hotel and it was wonderful. It was clean, the pools was nice. We were able to accommodate 2 adults and our 4 children comfortably. the free breakfast was delicious and lots of selection. Will stay here again without hesitation. THe staff was wonderful and helpful too!

Was this review helpful? Yes
Copenhagen Region, Denmark
Level Contributor
12 reviews
4 hotel reviews
5 of 5 stars Reviewed July 21, 2015

Relatively new hotel which is great if you want to break the journey between NYC and Boston or Cape Cod. The kids loved the breakfast. The staff were helpful with finding good dinner suggestions when the kids were tired. Location is not idyllic by the freeway, but then again I wan't expecting it and I was looking for convenience.

Was this review helpful? Yes
Manchester, Connecticut
Level Contributor
110 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 17, 2015

Located directly off I95 in Waterford. Can even walk over to shopping plaza, or get back on 95 for one exit to Crystal Mall and restaurants - so many to choose from. Nice smaller pool and exercise room, free breakfast, cute suite with fridge, sink, microwave. Two TVs. Nice and quiet.

Was this review helpful? Yes
Dover, Pennsylvania, United States
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 4, 2015

This hotel is less than 5 minutes from the Coast Guard Academy. Great location for all activities at the Academy. The hotel is clean and appears to be relatively new. The room was nice and the beds were comfortable. The front desk attendant (John) was very friendly. We had a long and unpleasant 7 hour drive to New London and... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

104 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (43)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (18)
Viewed
View from room (1)
Viewed
Dining (4)
Viewed
Pool/beach area (2)
Viewed
Bathroom (3)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (61)
Viewed
Room/suite (20)
Viewed
Pool/beach area (5)
Viewed
Dining (5)
Viewed
Business center/function rooms (5)
Viewed
Bathroom (6)
Viewed
Hotel & grounds (10)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Waterford
1.6 mi away
Holiday Inn New London
Holiday Inn New London
#1 of 5 in New London
3.5 of 5 stars 126 reviews
0.5 mi away
Red Roof Inn Mystic - New London
3.1 mi away
Hilton Garden Inn Mystic Groton
Show Prices
Show Prices
Show Prices
0.3 mi away
Clarion Inn
Clarion Inn
#3 of 5 in New London
3.0 of 5 stars 185 reviews
2.4 mi away
Rodeway Inn Waterford
Rodeway Inn Waterford
#3 of 5 in Waterford
4.0 of 5 stars 78 reviews
5.0 mi away
Marriott Mystic Hotel and Spa
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay