We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SpringHill Suites Mystic Waterford

Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
401 N. Frontage Rd., Waterford, CT 06385
Special Offer
Earn Rewards Points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
SpringHill Suites Mystic Waterford
Professional photos View all
Browse nearby
SpringHill Suites Mystic Waterford
Add Photo Write a Review

151 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    49
    63
    29
    7
    3
See reviews for
57
30
8
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (151)
  • Mar-May only
    (40)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (26)
All months
Dover, Pennsylvania, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This hotel is less than 5 minutes from the Coast Guard Academy. Great location for all activities at the Academy. The hotel is clean and appears to be relatively new. The room was nice and the beds were comfortable. The front desk attendant (John) was very friendly. We had a long and unpleasant 7 hour drive to New London and... More 

Was this review helpful? Yes
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stay exclusively at Marriotts because we can count on them to be consistently good. This one stood out as one of the very best. Clean, no odors, comfortable and convenient. Price was very reasonable for the quality. The mattress, pillows and bed linens were extremely comfortable. The air conditioning was quiet and easily adjusted to a comfortable temperature. Slept... More 

Was this review helpful? Yes
United States
Level Contributor
78 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I like this chain of hotels. The room set up is functional and the bed was comfortable. The rooms on the back overlook a pond and trees. It was relaxing. Front desk gives great restaurant recommendations. Easy access to the hotel from the frontage road. I would stay here again if in the area.

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This is an average hotel, no bells and whistles. Clean rooms and friendly staff. Was not happy with property of hotel. Extremely close to highway, abandoned building right next to it with graffiti on it, drive way needs to be paved. Hotel pool extremely small, and smelled so bad of chlorine. My kids had a headache and biting eyes after... More 

Was this review helpful? Yes
WHGGuestService, General Manager at SpringHill Suites Mystic Waterford, responded to this review

Tamravicki, Thank you for taking the time to send in your review. We definitely strive to be more than just average, please know that we take your comments seriously and will be working diligently to resolve the issues that you mentioned. I do appreciate that you enjoyed the cleanliness of the hotel as well as the friendliness of our staff... More 

Lehi, Utah
Level Contributor
105 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed May 28, 2015

The property is clean, bed comfortable and the staff is friendly. The room was average. They had to get the refrigerator working, the lighting was sub-par for Marriott, and the towels old. The place needs a renovation. Breakfast was average.

Was this review helpful? Yes
WHGGuestService, General Manager at SpringHill Suites Mystic Waterford, responded to this review

Sandi, We really appreciate you sending in your feedback, thank you for staying with us. I'm glad that you found your hotel room to be clean and comfortable, but it sounds like there is some room for improvement. Everyone on our team here is committed to providing the best possible experience to our guests and we will certainly work to... More 

Poughkeepsie, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

Very Clean, specious, friendly staff, Great breakfast buffet. Free Internet. They always had freshly brewed coffee ready. Staff was friendly and helpful. it is close to Mohegan sun, Ocean beach park...

Was this review helpful? Yes 1
WHGGuestService, General Manager at SpringHill Suites Mystic Waterford, responded to this review

Wajira, I am so glad to hear that you found our hotel to be so enjoyable. Thank you for highlighting our proximity to local attractions like Mohegan Sun (12 miles) and Ocean Beach Park (5 miles). It was a pleasure having you as our guest, and we do hope to see you again if you find yourself in the area.... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 24, 2015 via mobile

This was the rudest hotel we have ever stayed in - there were herds of obnoxious children and rude parents running and screaming down the halls since 730 am. Sunday is a day of rest?! Not here. Dear hotel staff - you know where you put everyone - so a special no thanks to you for putting the only childless... More 

Was this review helpful? Yes
WHGGuestService, General Manager at SpringHill Suites Mystic Waterford, responded to this review

Dear Jessebean, Thank you for taking the time to submit your review of our property. Memorial Day weekend is traditionally a very busy weekend where we host many families who are in the area for the holiday. I apologize that there was such a noise disturbance during your stay with us. You make a very valid point about putting more... More 

Greenwich, Connecticut
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 26, 2015

Thank you once again for making my families night away great. Special shout out and thank you to Chris, who had housekeeping go and find my shorts that I left in my room, and mailed them back to me. I am very happy to have them back, as I will be wearing them more now that the weather is getting... More 

Was this review helpful? Yes
Boston, MA
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 23, 2015

We stayed at the SpringHill Suites for a quick 2-night getaway and were more than pleased. We arrived early (even earlier than expected, even with an early check-in request), and the housekeeping staff was finishing our room quickly and cheerfully. On our first evening, we headed out for a few hours and my 5 year old noticed the fresh cookies... More 

Was this review helpful? Yes
Baldwin, New York
Level Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed April 12, 2015

I recently stayed at the Springhill Suites in Waterford, CT. We were warmly welcomed at the front desk. There were fresh cookies at check in. Our room was large and very clean. Our room had a microwave and refrigerator. The bed was very comfortable and the shower had good water pressure. The room was well sound-proofed and we had a... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

63 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (38)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (18)
Viewed
View from room (1)
Viewed
Dining (4)
Viewed
Pool/beach area (2)
Viewed
Bathroom (3)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (8)
Viewed
Bathroom (3)
Viewed
Pool/beach area (2)
Viewed
Dining (2)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (4)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay