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All 5 Waterford hotels

SpringHill Suites Mystic Waterford

3.0 of 5 Hotel   |   401 N. Frontage Rd., Waterford, CT 06385
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Ranked #2 of 5 hotels in Waterford
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
best t Montreal, Canada
  • Overview
  • Reviews (124)
  • Photos (44)
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  • Room tips (23)
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124 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
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English first
Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We are staying at this hotel from 2014-08-18 thru 2014-08-20, the hotel is very comfortable, the room is reasonable size, the hotel serve continental breakfast. Very simple breakfast. The most convenience of this hotel is the location. From the hotel, we have access to niantic bay for 15 min, and waterford for 10 min. Around the hotel, we have shopping... More

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Detroit, Michigan
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Drove right past it! A little difficult to find exit. Room 306 faced the back and parking there was right near door. Free breakfast was average fare. Pleasantly surprised to see little lake behind hotel in morning. Hotel was priced right $125 near USS Nautilus.

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WHGGuestService, General Manager at SpringHill Suites Mystic Waterford, responded to this review

Dear Joe, Thank you for staying with us! I apologize that you had difficulty finding our hotel. We appreciate your business and are glad to hear that you thought our property was a good value for your trip to the area. Sincerely, Christopher Chiappa General Manager More

Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

First time at a SpringHill Suites. Surprisingly nice size room. Perfect for one night stay on business trip in CT. 20 minute drive to the beach park. Next to grocery store and tons of restaurants near by and next to I-95.

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Cincinnati, Ohio
Top Contributor
127 reviews 127 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We checked in to this hotel as we were on the college tour and visiting Connecticut College which is close by. I selected the hotel via TripAdvisor due to location and comments. The hotel is clean and in an area close to a couple of small local shopping areas. There were limited options close to the hotel for dining. The... More

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WHGGuestService, Manager at SpringHill Suites Mystic Waterford, responded to this review

Hello LibbyH, Thank you for the review, we certainly appreciate the feedback of Top Contributors like yourself. I am glad that you enjoyed the size and cleanliness of your guest room, it is our priority for our hotel to be as clean and comfortable as possible for our guests. I appreciate your comments regarding our internet speed, this is something... More

St. Petersburg, Florida
Top Contributor
95 reviews 95 reviews
10 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed July 19, 2014

We stayed at another Marriott branded hotel during our New England road trip. This hotel was very convenient to Mystic Seaport and New London Submarine Base in Conn.. Nice large suite room, good breakfast buffet...always a good sleep in these properties.

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Southlake, Texas
1 review
3 of 5 stars Reviewed July 17, 2014

Rooms were clean and spacious. Booked a junior suite. Room was located near the laundry room ( 1 washer, 1 dryer ) but the noise from the laundry was not noticeable. The hotel has been renovated. The bathrooms have some of the original hardware, but it was clean and functional. The internet access was abysmal. You have to pay $5... More

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WHGGuestService, Manager at SpringHill Suites Mystic Waterford, responded to this review

Hello MyLinuxGuy – thank you for leaving a review for our hotel and sharing your thoughts with the TripAdvisor community. It was great to read that your stay was relatively great related to our accommodations. Having a clean and spacious hotel is a wonderful thing and we’re very thankful for our associates that keep it that way. I’m disappointed that... More

Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 17, 2014

My mom and I arrived at this hotel and were professionally greeted by the friendly front desk staff. I had stayed here a couple of years ago and realized immediately that the lobby/breakfast area had been completely remodeled. We got our bags up to the room, which was spacious and roomy and decided to use the hotel's self service laundry,... More

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New York City, New York
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 30, 2014

The property seems either new or redone--the carpet, paint, furniture, etc. seemed very fresh. The SpringHill suites setup is great--you get a junior suite complete with mini fridge and microwave--which were very useful for leftovers from Saturday dinner which became Sunday lunch ; ) The desk staff were very friendly and helpful, in particular a fellow named John. The overall... More

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Frederick, Maryland, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 17, 2014

Stayed here to see my son at the sub base. Aside from the reliable quality that I've found in the Springhill Suites hotels, there was a wetland beautifully situated right behind the hotel. First time I walked behind the hotel I saw two Canadian Geese with a couple goslings walking around in the undergrowth. A raven was stalking the goslings... More

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Clifton, New Jersey
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed March 26, 2014

This review is mostly to compliment Chris at the front desk for going above and beyond to make us feel cared for. We arrived at the hotel on 3/21/14 with our teenage son after visiting a near by college he is considering. We had several requests and Chris made sure all our needs were taken care of. The hotel also... More

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WHGGuestService, Manager at SpringHill Suites Mystic Waterford, responded to this review

It was very nice of you to take the time to review our hotel. We pride ourselves on the level of service that we provide to our guests, and I am glad that we were able to exceed your expectations. Taking excellent care of guests is our number one priority. I hope that the next time you are in the... More

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Additional Information about SpringHill Suites Mystic Waterford

Address: 401 N. Frontage Rd., Waterford, CT 06385
Phone Number:
Location: United States > Connecticut > Waterford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Mystic Waterford 3*
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Also Known As:
Springhill Suites Mystic Waterford Hotel Waterford
Springhill Suites Waterford
Waterford Springhill Suites

44 photos of this hotel

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All traveler photos (23)
Room/suite (13)
Pool/beach area (1)
Dining (3)
Bathroom (2)
Other (4)

Management photos: Courtesy of the property manager

All management photos (22)
Room/suite (6)
Hotel & grounds (8)
Bathroom (2)
Dining (2)
Pool/beach area (1)
Business center/function rooms (1)
Other (2)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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