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All 5 Waterford hotels

SpringHill Suites Mystic Waterford

3.0 of 5 Hotel   |   401 N. Frontage Rd., Waterford, CT 06385
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Ranked #2 of 5 hotels in Waterford
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
chef2235 St. Petersburg, Florida
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  • Reviews (120)
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120 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
St. Petersburg, Florida
Top Contributor
95 reviews 95 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at another Marriott branded hotel during our New England road trip. This hotel was very convenient to Mystic Seaport and New London Submarine Base in Conn.. Nice large suite room, good breakfast buffet...always a good sleep in these properties.

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Southlake, Texas
1 review
3 of 5 stars Reviewed 1 week ago

Rooms were clean and spacious. Booked a junior suite. Room was located near the laundry room ( 1 washer, 1 dryer ) but the noise from the laundry was not noticeable. The hotel has been renovated. The bathrooms have some of the original hardware, but it was clean and functional. The internet access was abysmal. You have to pay $5... More

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WHGGuestService, Manager at SpringHill Suites Mystic Waterford, responded to this review

Hello MyLinuxGuy – thank you for leaving a review for our hotel and sharing your thoughts with the TripAdvisor community. It was great to read that your stay was relatively great related to our accommodations. Having a clean and spacious hotel is a wonderful thing and we’re very thankful for our associates that keep it that way. I’m disappointed that... More

Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 17, 2014

My mom and I arrived at this hotel and were professionally greeted by the friendly front desk staff. I had stayed here a couple of years ago and realized immediately that the lobby/breakfast area had been completely remodeled. We got our bags up to the room, which was spacious and roomy and decided to use the hotel's self service laundry,... More

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New York City, New York
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 30, 2014

The property seems either new or redone--the carpet, paint, furniture, etc. seemed very fresh. The SpringHill suites setup is great--you get a junior suite complete with mini fridge and microwave--which were very useful for leftovers from Saturday dinner which became Sunday lunch ; ) The desk staff were very friendly and helpful, in particular a fellow named John. The overall... More

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Frederick, Maryland, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 17, 2014

Stayed here to see my son at the sub base. Aside from the reliable quality that I've found in the Springhill Suites hotels, there was a wetland beautifully situated right behind the hotel. First time I walked behind the hotel I saw two Canadian Geese with a couple goslings walking around in the undergrowth. A raven was stalking the goslings... More

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Clifton, New Jersey
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed March 26, 2014

This review is mostly to compliment Chris at the front desk for going above and beyond to make us feel cared for. We arrived at the hotel on 3/21/14 with our teenage son after visiting a near by college he is considering. We had several requests and Chris made sure all our needs were taken care of. The hotel also... More

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WHGGuestService, Manager at SpringHill Suites Mystic Waterford, responded to this review

It was very nice of you to take the time to review our hotel. We pride ourselves on the level of service that we provide to our guests, and I am glad that we were able to exceed your expectations. Taking excellent care of guests is our number one priority. I hope that the next time you are in the... More

Chester, New Jersey
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2014

Stayed here for one night to attend a concert at nearby Mohegan Sun. Received several emails prior to my arrival to confirm and ask me if I needed anything else. Very convenient location, close to Mystic, Mohegan Sun and the Coast Guard Academy. When I checked in, the very nice woman at the front desk helped me with directions and... More

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Montauk, New York
Top Contributor
88 reviews 88 reviews
43 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed February 17, 2014

The hotel was very clean from the lobby to the rooms. There were no marks or scuffs on the walls. The carpet was in decent shape through out. The beds were very very comfortable and the duvets were either new or freshly laundered. The room had a living room area with a kitchenette and desk and a very large couch... More

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Stone Ridge, New York
18 reviews 18 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 2, 2014

Was really impressed with how clean this hotel was. Already a big Marriott fan, but this exceeded my expectations. VERY reasonably priced, great breakfast and friendly staff. Only 25 minutes from Mohegan Sun and Mystic CT. We will definitely stay here again.

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Senior Contributor
42 reviews 42 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 6, 2014

Redone lobby.. Mary at the desk was quite helpful in making my stay quite comfortable. Rooms were large and clean and warm. Even though the outside temperature was at -7. Just a little confusing getting access to the entrance to the hotel. On the GPS you have to use New London as the hotel address . This property had a... More

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Additional Information about SpringHill Suites Mystic Waterford

Address: 401 N. Frontage Rd., Waterford, CT 06385
Phone Number:
Location: United States > Connecticut > Waterford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Mystic Waterford 3*
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Also Known As:
Springhill Suites Mystic Waterford Hotel Waterford
Springhill Suites Waterford
Waterford Springhill Suites

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Other (3)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
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